aligning_learning_to_strategic_priorities_transforming_organisation_through_learning

8/9/2019 aligning_learning_to_strategic_priorities_transforming_organisation_through_learning

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Karminder Singh Dhillon, PhD (Boston)HeadCluster for Expertise Development

National Institute of Public Administration (INTAN),Malaysia.

http://iprm.org.my/v2/training/http://iprm.org.my/v2/training/http://iprm.org.my/v2/training/


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Introduction

Aligning Learning toStrategic Priorities:

Transforming Organisation Through Learning


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What do we understand by theterm “Aligning”?

Bring into Line

Supporting

Bring oneself into agreement or

alliance with a cause


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What do we need to align with?

GLOBALISATIONExpansion of

new knowledge

Diverse society and

workforce

National Needs

Science &

Technolog

y

Energy

Crisis

Social Media


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Unit of “Alignment”?

Organization

People

Processes


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What do we understand by theterm “Strategic Priorities”?

Essential Considerations

Primacies

Urgencies

Main Concerns

Larger Goals


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Why Transform ?

Rising Expectations from the Public and Stakeholders

Trans form


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What is meant by “Organization”?

Civil Service

Public

Service

Government


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Business is no longer as usualWork is fine if it doesn't take too much of my

time.The trouble with being punctual is that no oneis there to appreciate it.

Beat the 5 0'clock rush, leave work at noon!If you can't convince them, confuse them.

I couldn't repair your brakes, so I made yourhorn louder.

The road to success..... Is always underconstruction.


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Transforming …....Aligning ..….Strategic Priorities…....National Goals

Citizen in ControlCitizen under Control

Governing with CitizensGoverning for Citizens

Organization in NetworksOrganizations in Silo

Small, Flexible, Purpose

Driven Entities

Big, Giant Public Sector

Organization

Government as FacilitatorGovernment as Service

ProviderGovernment and Citizens

Owning Outcomes

Government Owning Inputs

& Processes

Mutual CollaborationEnforcement

Source: Future of Government, PwC (2013)


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What are our Strategic Priorities?

PSD TRANSFORMATION FRAMEWORK

RevitalisingPublic Servants

Energetic , Knowledgeable , Credible, Competent,Innovative and Productive Public Servants

Re-EngineeringPublic

Organisation

Dynamic, Lean, Open, Agile and Highly CapablePublic Service Organizations

EnhancingPublic Service

Delivery

Citizen-centric, Speedy, Quality, Proactive andResponsive Service Delivery

IntensifyingEngagement

Collective Informed Decisions, Sense ofOwnership based on Multiple Perspectives

EnculturingShared Values

Patriotic, Resilient, Ethical, Refined and Dignified

Public Servants


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What is the Role of L&D ?

PSD TRANSFORMATION FRAMEWORK

RevitalisingPublic Servants

Energetic , Knowledgeable , Credible CompetentInnovative and Productive Public Servants

TransformationalLeadership / BO Oriented

L&D

Re-EngineeringPublic

Organisation

Dynamic, Lean Open, Agile and Highly Capable PublicService Organizations

L&D Focused onStrengthening of

Organizations

EnhancingPublic Service

Delivery

Citizen-centric, Speedy, Quality, Proactive andResponsive Service Delivery

Enhances Citizen-CentricNature of Civil Service

IntensifyingEngagement

Collective Informed Decisions, Sense of Ownershipbased on Multiple Perspectives

L& D Geared towardsBuilding Bridges of

Inclusiveness

EnculturingShared Values

Patriotic, Resilient, Ethical, Refined and Dignified PublicServants

Value based L&D


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Blue Ocean Leadership

It’s a sad truth about the workplace:Just 30% of employees are actively committed todoing a good job. According to Gallup’s 2013…..

50% of employees merely put their time in, whilethe remaining 20% act out their discontent in

counterproductive ways, negatively influencingtheir co-workers, missing days on the job, and

driving customers away through poor service.Gallup estimates that the 20% group alone costs

the U.S. economy around half a trillion dollarseach year.


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In essence, then

The Pivot of AlignmentThe Essence of Transformation

The Fulcrum of Change

The Focus of L&DThe Subject Matter of Learning

The Core of our Training

The Quintessence of our OrganizationThe Heart & Soul of our Service


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The Window……………


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In essence, then

The Pivot of AlignmentThe Essence of Transformation

The Fulcrum of Change

The Focus of L&DThe Subject Matter of Learning

The Core of our Training

The Quintessence of our OrganizationThe Heart & Soul of our Service


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What is of Essence?

PEOPLE

WE

US

C l i


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Conclusion

Within the realm of Transformation,

the biggest challenge to the

organization is to meet the challengesof the future.

The biggest L&D challenge is tohelp the organization

(read: people) steer itself.


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aligning_learning_to_strategic_priorities_transforming_organisation_through_learning

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