991 E167 STREET #B3 • BRONX, NY 10459HOME : (718) 538-5064

MOBILE : (347) 985-3694 E-MAIL COOALEXISSALGADO@GMAIL.COM

ALEXIS SALGADO

OBJECTIVE The opportunity to demonstrate to management my leadership abilities in a greater capacity. Prove that my skills are beneficial to the company by increasing sales, controlling cost and coaching my employees to provide the most excellent service to every guest every time.

SUMMARY OF QUALIFICATIONS

Proficient with Microsoft Office, Outlook, Excel, Power Point, various POS systems, MSG Reports Program and Eatec

Transcription 60 WPM

Strong written and oral communicative skills

Proven accuracy, reliability, detail-oriented and multi-tasking

Bilingual – Spanish

Serv Safe and NYC Food Protection Certificates.

■ Obtained a Grade A from the Dept. of Health annual location inspection for two consecutive years.

WORK EXPERIENCE

September 2012- Present Madison Square GardenStand Level Supervisor ■ Supervisor of the Vending department at MSG which includes the cotton candy and

popcorn production teams.

■ Responsible for the product that each wagon and seat vendor sells and returns throughout the event.

■ Direct supervisor of 30 employees throughout a shift.

■ Accountable for the cash transactions between the company and the vendor.

■ Accountable for daily counts.

■ Coach my employees on effective customer service, time and product management.

■ Ensure that the food preps and vendors adhere to company policy in terms of food safety, alcohol procedures and the cleanliness of their portable wagons and vending depot

■ Responsible for two beer pubs on the 8th floor that is operated by vendors.

■ Accountable for the beer cups and snacks given to the Beer Pub Vendors (at the end of the event I am to count all the products returned and determine their cash sales according to the product mix)

■ Accountable for entering requisitions, spoilage, and transfers that may occur during an event.

■ Started the Vending Department Recognition Program in 2013 giving out awards to the MVP Prep of the Year, Production Employee of the Year and Most Improved Prep of the Year. Certificates and a small cash prize are given out to the winners by

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the supervisors in the Vending Department as well as a “Thank You Card.”

August 2008- June 2011 Wendy’sAssistant Manager■ Trained monitored and reinforced Food Safety procedures to all subordinates

■ Managed food, labor, and paper cost at a 27% as per company policy

■ Enforced company policy on cash and property equipment

■ Ensured Sparkle certification, Customer excellence and Customer Courtesy

June 2003 – October 2007 Burger KingProduction Manager

■ Managed the ordering, stocking and use of products

■ Monitored and followed up on food prep, production and procedures execution.

January 2000 – May 2003 McDonald’sAssistant Manager■ Supervised 10-15 employees per shift

■ Confirmed food safety and quality of food being served

■ Enforced and made certain all NYS labor laws were being followed

■ Calculated payroll for the restaurant at the end of the week

EDUCATION August 2006- August 2007 Instituto de Banca y Comercio Certificate in Hotels, Tourism and Conventions

August 2003- June 2005 American UniversityAssociates Degree in Business Management

September 1996- June 2000 Cardinal Hayes HSHigh School Diploma

VOLUNTEER 2000 - 2012 St. John Chrysostom Parish Church Catechist

2012- 2013 Banana Kelly Little League Baseball Coach for ages 14 - 15

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