aldi response statement 02.07.11
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FOR IMMEDIATE RELEASE
Contact: Julie Ketay (312) 988-2294
ALDI Statement
Frederick, Md. – Feb.7, 2011 – At ALDI, ensuring the high quality of our products is paramount and
we have protocols in place that cover a wide variety of quality initiatives. When it was brought to our
attention that a handful of products on the shelves of our Woodbridge, Va., store were out-of-date,
we immediately removed those products. As a next step, we checked the remaining products to
ensure that everything on our shelves met ALDI’s high-quality standards. In addition, we are
reviewing our protocols and our approach to training to determine any areas in which we can
improve.
Equally as important, we apologize for the way Mr. Van Cleave was treated at our store. This
behavior is not in line with our company’s values or our clearly stated policies and procedures, and
we have taken appropriate action.
For more than 30 years, smart shoppers have counted on ALDI for the best in high quality, high value
products. Our loyal customers and our continued growth are our greatest testament to our high
quality products. Rest assured, we remain committed to ensuring that ALDI is the place people can
trust to consistently provide great quality and low prices every single day.
About ALDI Inc.
A leader in the grocery retailing industry since 1976, ALDI has 1,136 U.S. stores located in 31 states primarily
from Kansas to the East Coast. A select assortment discount grocer featuring its own ALDI select brands, ALDI
applies smart and efficient operational and business practices to save more than 20 million monthly customers
up to 50 percent on their grocery bills. ALDI, named 2009 Retailer of the Year by PL Buyer, sells more than
1,400 of the most frequently purchased grocery and household items in manageable, non-bulk packaging. For
more information about ALDI, visit www.aldi.us.
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