Alan Farber, Ph.D. Resume Writer / Career Author & Editor

Resumes

You will find several sample resumes on the following pages. All names, organizations, and identifying information have been changed. The actual resumes do not contain borders. A note about the resumes I write:

Recruiters review hundreds of resumes on a daily basis. They initially scan the resume for pertinent information – starting at the top. If what they are seeking is not readily conspicuous, they’ll move on to the next resume. As such, I ascribe to the “KIS” (Keep It Simple) philosophy. Rather than creating a resume replete with flashy graphics, tables, and fonts – my focus is on the text – with an emphasis on noteworthy and relevant Experiences, Skills, and Accomplishments.

Some larger organizations use Applicant Tracking Software to scan for pertinent phrases (e.g., MBA, R.N., Word Press, Salesforce, QuickBooks Pro 2013, C++, Social Media Marketing). As such, my resumes contain Key Words throughout.

Visit my website for articles I’ve written on resume writing and job search topics, and to view my own resume.

www.farberresumes.com/articles-of-interest.html

Resume One This candidate was applying for a position at Salesforce.com. As such, emphasis is placed on the candidate’s experience as a Salesforce “Super User.” Resume Two This resume is for a sales professional pursuing positions in the field of medical device sales. Resume Three This academic CV was created for an experienced teacher, administrator, and adjunct college instructor pursuing full-time positions in higher education.

Resume Four This resume was written for an experienced medical practice administrator.

Joe Smith

123 Elm St. Any Town, IL 60137 555-555-5555 joesmith@gmail.com

EXPERIENCED SALES ENGINEER SALESFORCE.COM SUPER USER

20 years of progressively responsible experience

Core Competencies

Project Management Solutions Assessment & Configuration Sales Engineering Support New Product Research & Development Software & Product Demos

Customer Relations Management RFIs & RFPs Enterprise Application Platforms

Technical Skills

Salesforce.com Oracle PL/SQL Workflow & ETL Tools Oracle Database v11g /Microsoft SQL Server 2005

Network Protocols (SSH & FTP) Web Development (HTML, Javascript, XML, ASP) Reporting Tools (Crystal Reports XI / Business Objects v14 / Dynamic PDF v6)

General Applications (MS Office, OneNote & Visio)

PROFESSIONAL EXPERIENCE

CONSOLIDATED SYSTEMS A business unit of Smith Client Technologies that serves the technology needs of risk management professionals

Lead Sales Engineer Freeport, IL 2012 - Present

Assumed a newly defined position - created framework for responsibilities and goals

Develop and demonstrate Proof of Concepts to clients and prospects

Work with sales team and client executives to define new and retention strategies

Define the scope, deliverables, and levels of effort for statements of work

Assist Sales department and client executives in technical preparation and presentation of RFIs/RFPs

Perform web and in-person software demonstrations to internal clients, prospects, and sales team

Maintain sales demonstration and client trial databases to ensure relevance, fit and access for clients, prospects and colleagues globally

Serve as liaison between product group and sales group to ensure requested enhancements are properly vetted prior to formal submission

Successfully consolidated over 40 sales and trial databases decreasing support and infrastructure needs

Automated the trial provisioning process resulting in an average reduction of three hours per trial

SalesForce.com-Related Responsibilities

Maintain Sales Support Salesforce.com group; communicate all upcoming changes, issues and general information to group members

Communicate trial usage metrics by way of Chatter

Create ad-hoc custom reports for sales team

Maintain Salesforce.com workflow and data (Cases, Tasks, Emails, Contacts, Chatter) for the trial provisioning process

Joe Smith, page 1 of 2

CONSOLIDATED SYSTEMS (continued)

Lead Solutions Architect Freeport, Illinois 2008 - 2012

Delivery lead of complex CS Enterprise software implementations and special projects, managing multiple projects and teams of Solution Architects and Project Managers

Implemented a Global Policy Management system enabling CS regions to move away from a country based approach of managing policy data for their largest and most important clients

Automated and enhanced an existing migration process to significantly reduce work effort and downtime for one-off migrations resulting in an average savings of 25 hours per client

Successfully implemented Risk Management Systems totaling $2.4M in revenue

Manager of Implementations Sydney, Australia 2002 - 2008

Hired, mentored, supervised and evaluated team members

Led large-scale implementation projects involving diverse teams of stakeholders

Managed group hardware and software requirements including local Oracle database environment

Implemented systems for five of Australia’s top 20 companies with total revenues of AUD $2.8M

Led the design, development and testing phases of local Workers’ Compensation initiative leading to market share wins and significant sales growth

Built and trained the local data conversion group resulting in a marked reduction in project time lines

Implementation Specialist Oxford, England 2000 - 2002

Promoted to lead the implementation team in Oxford

Established local data conversion capabilities allowing for greater local control over entire project

Successfully implemented clients across a variety of languages and cultures XYZ BUSINESS NETWORK, LTD Auckland, New Zealand 1996 - 1999 XYZ developed and supported ERP software for utilities, local governments, and private companies

Help Desk /Consultant

Promoted from Help Desk to Consultant within six months

Handled Tier 1-3 calls and performed on-site software upgrades

GAMMA BETA CONCEPTS Auckland, New Zealand 1993 – 199 GBC designed and manufactured entertainment systems, displays and speaker enclosures

Management Trainee /Accounting and Systems Officer

Implemented company’s first technology and network systems

Developed and tracked Key Performance Indicators for Sales and Product groups

Awarded Employee of the Year, 1995

EDUCATION & PROFESSIONAL DEVELOPMENT

UNIVERSITY OF AUKLAND Aukland, New Zealand 1993 Bachelor of Commerce

CONSOLIDATED SYSTEMS IN-HOUSE TRAINING 2012 - PresentAnti-Bribery and Corruption Training Problem Solving: The Fundamentals Ethical Awareness and Decision Making Feedback Essentials Techniques for Improved Time Management Resolving Conflicts of Interest

Joe Smith, page 2 of 2

Jennifer Jones

Morgantown, WV 12345 ▪ salesrep@yahoo.com ▪ (555) 555-5555 ▪ jenniferjones/linkedin/in.com

ASPIRING MEDICAL DEVICE SALES REPRESENTATIVE

Seven Years’ Progressive Responsibility in Sales, Account Management & Business Development

B.S. in Biology ▪ Proven Success in Client Relationship Management ▪ Driven to Excel

Proficient in Spreadsheet & Database Management ▪ Willing to Relocate, Travel & Work Extended Hours

EXPERIENCE

ABC INDUSTRIES ▪ Morgantown, WV

A family-owned, total piping solutions company with 30+ facilities in the U.S., Canada, Panama, and Chile

Territory Service Manager Sept 2012 - Dec 2012

Made immediate impact driving sales to 14% growth quarter over quarter upon taking over Northeast Territory

Performed quote preparations, purchase order negotiations, rental equipment, client follow-ups

Ensured accuracy of shipping information

International Sales Representative/Purchasing Coordinator Jan 2012 - Sept 2012

Performed quote preparations, purchase order negotiations, client follow-ups, and vendor relationships

Ensured accuracy of shipping information including paperwork for NAFTA, tariffs, packing slips, and shipping timelines

Oversaw sell orders of pipe and fittings ranging from $1K to $1mil+

Key Accomplishments:

Oversaw $4mil project (Jeremy Liquefied Natural Gas) for Bechtel after only three months of employment: Project expected to create 6,000 new jobs

Gross Profit (Q1 23%, Q2 15%, Q3 26%, Q4-YTD 24%)

July 2012 gross margin exceeded $300K; August & October 2012 gross margin exceeded $200K

Ranked among the top sales reps in the company – featured three times in company newsletter

XYZ, INC. ▪ Parkersburg, WV Jan 2005 - Jan 2012

A manufacturer’s rep firm representing 15 consumer electronics manufacturers and marketing 30 product lines

Manufacturers’ Representative (Outside Sales)

Developed new opportunities by researching prospective customers’ products and delivering dynamic presentations

Served as liaison between customers and manufacturers for product orders, training, repairs and complaints

Promoted representation of new lines/electronic devices by networking and fostering relationships with manufacturers at annual industry trade shows, conventions, training programs and sales meetings

Designed business plans to meet and exceed company quotas and generate revenue

Performed troubleshooting with product, installation, and delivery issues

Field trained retail and distributor sales representatives Key Accomplishments:

Increased sales from $1.8mil to $3.9mil in five year period

Generated 39 new accounts within first three years

Introduced 20 new products in six years

Recaptured and increased sales in 2007 by 74% for a specific product line

Awarded Dynamic Star Award in 2007 for a 20% increase in sales

EDUCATION & ACTIVITIES

Bachelor of Arts in Biology ▪ Frankfort University ▪ Frankfort, KY 2004

Women’s Division I Volleyball (4 years); Co-Captain, 2003 & 2004

Toastmasters International / VP Membership ▪ Morgantown, WV 2012 - Present

Jane Wilson, Ed.D.

123 Elm St. ▪ Blaine, MI 85858 ▪ (555) 555-5555 ▪ masterteacher@gmail.com

MASTER TEACHER WITH 12 YEARS’ EXPERIENCE

Proven ability to elevate student achievement and reach a diverse population of learners by applying best practices

Curriculum Development Reading & Writing Instruction

TAP Trained (Teacher Advancement Program) Certified Cognitive Coach

Online Blackboard Canvas Angel Platforms MS Office Suite

EDUCATION

Ed.D. in Educational Leadership 2011 Argosy University Kent, MI

M.A. in Curriculum & Instruction (ESL Focus) 1999 Calhoun University San Diego, CA

B.A in English Literature 1996 Crenshaw State University Richmond, KY

CERTIFICATIONS

Michigan Principal Certification

Standard Elementary Education - K-8

Elementary Education, English Second Language (ESL) Endorsement - K-12

COLLEGE TEACHING

Blaine State University Blaine, MI Adjunct Instructor / Education Department 2010 - Present

Teach Early Childhood course:

ECD 211 - Theory and Practice Child Development

Burlington Community Colleges Blaine, MI Prairie Community College Kent, MI Reynolds Community College Chester, MI

Adjunct Instructor / English Department 2008 - Present

Taught courses in English Composition in both online and traditional teaching formats: English 081 - Basic Writing Skills English 091 - Fundamentals of Writing English 101 & 102 - First Year Composition

Marymount University Reno, NV

Adjunct Faculty / Education Department Master’s degree program 2003 - 2008

Mentored new teachers to further their careers

Taught courses in Education and Reading Education Departments:

ESL 523 - English Language Teaching Foundations ESL 533 - Advanced Methodologies of Structured English Immersion RDG 525 - Literacy in a Multicultural Society

Jane Wilson, Ed.D. - Page 1 of 3

COLLEGE COURSE DEVELOPMENT

Chaney University, Oswego, NY 2010 Durham University, Durham, NC 2001

Served as subject matter expert in the development of two online education courses in Response to Intervention and Teaching, Reading and Writing

Created interactive lessons to engage the online student

PUBLIC SCHOOL TEACHING & ADMINISTRATION

Thomasville School District Blaine, MI Assistant Director Reading and Writing 2010 - Present

Train teachers and administrators in professional practice to advance student success

Supervise district RTI reading intervention program, and develop curriculum and assessments

Wesley University Polytechnic Elementary School Kent, MI Master Teacher / Assistant Principal 2009 - 2010

Evaluated teachers, and developed curriculum and assessments Blaine Elementary School District Blaine, MI Teacher / Title 1 Teacher Leader, Evans Elementary School 2005 - 2007

Oversaw Title 1 Reading and Math Initiatives

Cartwright Elementary School District Reno, NV Reading Recovery Teacher Leader/Kindergarten Teacher 2001 - 2004

Provided instruction to struggling readers; worked with high ELL populations

Lead After School Literacy Intervention Teacher 2002 - 2003

Provided instruction to 5th grade students in reading strategies Reno Elementary School District Reno, NV Kindergarten Teacher 2000 - 2001

Taught and adapted instruction which aligned to District and State curricular mandates

NOTABLE ACCOMPLISHMENTS

Organized Response to Intervention (RTI) reading program for large urban K-8 district

Trained over 900 K-8 teachers in Blaine School District on Common Core Standards

Organized New Teacher Induction program for Blaine School District

Trained Blaine School District administration on instructional topics including Common Core Instructional Shifts, Fluency instruction, Progress Monitoring, DRA, Phonics instruction, Mathematical Practices, Deconstructing Standards, Common Formative Assessments and Essential Elements of Instruction

Provided Teacher Advancement Program Rubric Training Structured staff development on Early-Release days to focus on student achievement, Chester Elementary School

District, Connor Elementary School (2002-2004)

Developed Junior First Curriculum and provided District-wide training; Reno Elementary School District (2002)

Increased District Assessment Scores (DIBELS, Aims) at: o Reno Elementary School, Smith Elementary School (2005-2006), and Carney Elementary School (2007-2008) o Blaine Elementary School District, Chester Elementary School (2004)

Provided training at National Conference on Best Practices through U.S. Bureau of Education (Summer 2004)

Jane Wilson, Ed.D. - Page 2 of 3

ADDITIONAL PROFESSIONAL EXPERIENCE

Freelance Dissertation Coach 2010 - Present

Provide dissertation writing assistance to doctoral candidates at Sacramento State University, University of Arizona, and University of Nevada – Las Vegas

Grant Writer 2010 - Present

Wrote and oversee a $40,000 Literacy Grant for the Blaine School District Consultant – Friedman and Associates 2010 - 2012

Worked with low performing Bureau of Indian Affairs Schools to help raise achievement in Literacy and Math

RESEARCH

Wilson, Jane (2012). A Study of the Correlation between Teacher Perception and School Achievement Label

The purpose of this quantitative research study was to discover if there is a correlation between teachers’ perception of school climate variables and students’ academic achievement. A correlational design was utilized to examine the relationship between five dependent variables: (a) school success label, (b) school climate score, (c) school socioeconomic score, (d) high expectation correlate score, and (e) safe and orderly environment score. The correlation design allowed the researcher to determine if a relationship exists among the variables, as determined by staff responses on a measure of correlates of effective schools.

PROFESSIONAL PRESENTATIONS

Common Core ELA Strategies That Work, Michigan Reading Association, Detroit, MI 2011

Best Practices in Early Literacy, Bureau of Education and Research, Reno, NV 2008

AFFILIATIONS

National Association Bilingual Education 1999 - Present

National Association for the Education of Young Children 1999 - Present

International Reading Association 1999 - Present

National Council Teachers of Mathematics 2001 - Present

Staff Development Council of Michigan 2008 - Present

Learning Forward 2008 - Present

Association for Supervision and Curriculum 2008 - Present

Nevada School Administrators Association 2008 - Present

PROFESSIONAL DEVELOPMENT

Common Core Trainer of Trainer Institute - Michigan Department of Education

Certified Thinking Maps Trainer

Kagan Cooperative Learning Seminar

Teacher Advancement Program Rubric certified trainer

PLC Summit

Certified Trainer FOSS Science Kits

Certified Trainer Math Trailblazers

Jane Wilson, Ed.D. - Page 3 of 3

Medical Practice Administrator

Raleigh, N.C. ▪ medprac@yahoomail.com ▪ 555-555-5555

Operations Manager / HR Manager / Accounting Manager

Innovative Medical Business Professional with Demonstrated Success in P&L Operations,

Customer Service, and Client Relationship Management

Astute strategist whose solid business acumen and problem-solving skills strengthens organizations

Increased workload capacity 22% by redesigning scheduling practices

Improved efficiency 20% by re-engineering processes

Reduced vendor costs by 23% by renegotiating contracts

Reduced credit card service fees 34% by renegotiating contracts

Team builder who develops and motivates staff to top performance and efficiency levels

Saved 70% of outsourcing fees by implementing cross-training programs

Led 92% patient compliance testing rates through effective management of staff services

PROFESSIONAL HISTORY

CENTRAL FAMILY PHYSICIANS MEDICAL GROUP La Jolla, CA

Practice Manager; Director of Operations and HR 2008 - June 2013

Managed $2.9 million P&L/operations and a staff of 25

Oversaw all HR functions including benefit administration, recruiting, hiring, training, monitoring, evaluation, discipline, exit

interviews, employee relations, benefits administration, all insurances, paid time off, COBRA, work comp, Flexplans

Implemented all Medicare” Meaningful Use Standards’ and workflows, training of staff related to MU, and reporting

Managed and coordinated IT support of Electronic Medical Records system and 10,000+ patient database

Conducted monthly meetings to ensure efficiency; addressed problems and updated changes

Oversaw all Quickbooks accounting operations and coordinated all client/patient billing with outside billing agency

Managed and directed seven healthcare providers’ matrix of scheduling

NATHAN MEDICAL CENTER (Outpatient surgery center with two satellite offices) Orange, CA

Director of Operations, Human Resources, Accounting & Marketing 1996 - 2008

Managed $1.9 million P&L/operations, accounting, human resources and marketing

Delivered continuous annual growth; directed planning, budgeting, and HR Management of 20

Performed and oversaw all accounting duties: payroll and quarterly reports, month end, A/R A/P, bank reconciliations,

deposits, journal entries, quarterly financial statements, year end, preliminary tax preparation

Managed all HR functions: recruiting, hiring, training, monitoring, evaluation, discipline, exit interview, employee relations

and negotiations, benefits administration, insurance, paid time off, COBRA, work/comp

Wrote and maintained employee handbook, safety training, and office policy and procedures manuals

Conducted educational promotional seminars throughout Southern California

GLEN RIVER RECOVERY RANCH (14-bed surgery recovery facility) Riverside, CA

Manager 1992 – 1996

Managed $850K P&L, staff of 10, operations, accounting and marketing

Performed all accounting duties including set-up for new corporation

Directed planning; created and implemented marketing campaigns; developed and delivered training program

EDUCATION & COMPUTER SKILLS

Bachelor of Business Administration, Michigan State University, East Lansing, MI

Certification in Conflict Resolution and Mediation, UC Riverside Extension Center, Riverside, CA

Extensive experience with MS Office Suite and QuickBooks

Career Information for High School & College Students

In addition to having critiqued and written thousands of resumes, academic CVs, cover letters and graduate and professional school essays, I am a contributing writer and editor for Woodburn Press.

Getting the Most Out Of College (below) is one of six, 32-page booklets I authored. These booklets are sold to high schools and 2-year and 4-year colleges throughout the U.S. and Canada.

Additional Titles

College Success: One and Two Year Programs

College Transfer Student: A Guide For Success

Graduate School: A Guide For Undergrad Students

How to Prepare For a Career and Get a Great Job

College: What Parents Need To Know

Click here for more information and a book excerpt. Additional book excerpts are available here.

I also wrote six very popular, 2-page College Success Info Guides

www.woodburnpress.com/products/college-success-infoguides.html

Sample Slide One

www.woodburnpress.com/misc/ig/ig-samp-colsuccess-781welcome.html#side1

Sample Slide Two

www.woodburnpress.com/misc/ig/ig-samp-colsuccess-781welcome.html#side2