AKSHAY SHUKLAContact: (M) +91 97671 00778 / 99229 33159

E-Mail: akshay.ram.shukla@gmail.com / reply2akshay@rediffmail.com# C-1003, Pride Aashiyana, Porwal Road, Lohegaon, Pune – 411 047, Maharashtra, India

SR. ASSOCIATE – PROJECTS - IT - 9+ YEARS PROFESSIONAL SNAPSHOTPROFESSIONAL SNAPSHOT

Project Leadership - Natural leader who takes charge of complex projects from initial concept through all development phases. Known for being calm and decisive during crises. Able to concurrently manage several ongoing projectsLeadership - Exceptional collaborator experienced in leading cross-functional and matrixed teams both nationally and internationallyDependability - Exerts consistent effort to provide quality results that are focused on the bottom-line. In difficult situations, displays sensitivity and awareness of actions affecting customers and coworkersCommunication - Communicates clearly through various media and to various audiences in both planned and impromptu situationsSkills – Excellent analytical, decision making, presentation, problem solving, communication & interpersonal skills with multitasking ability to sketch plans, prioritize work and manage complex responsibilities under aggressive timelinesProduct Knoledge – Experience in Falcon Fraud Management(FFM) 6.4.

CORE STRENGTHSCORE STRENGTHSProject Management Life Cycle

Creating & Reviewing Design DocumentBuilding & Assigning ModulesEnd-to-end Implementation

Requirement Gathering & AnalysisSolution Design / ArchitectureStrategic Planning & Execution

Production SupportPayment System Knowledge

Software Development Life Cycle (SDLC)Application Development & Maintenance

Knowledge TransferCoding & Code Review

Preparing Technical Specs DocumentsDefect ManagementEfforts Estimations

Configuration ManagementResource Utilization & Management

CREDENTIALSCREDENTIALS

Academia:

MCA from Jabalpur Engineering College / Rajiv Gandhi Technical University Bhopal in 2005 B Sc from Govt. Autonomous College / Rani Durgavati University Jabalpur in 2001

Certifications:

NCFM: Fundamentals of Financial modules ‘Beginners’ Module’ NCFM: Basics of Mutual Funds

NOTEWORTHY CREDITSNOTEWORTHY CREDITS @ Cognizant: Received the ‘Applause – Start’ award for Q1 2013 and ‘Applause – Kudos’ award for Q2 2014 @ AMDOCS: Successfully streamlined the test environment support process @ HSBC: Credit of successfully fine tuning the Sunday batch in a way so that it can be completed in a few minutes

EMPLOYMENT CHRONOLOGYEMPLOYMENT CHRONOLOGY

Sr. Associate - Projects, COGNIZANT TECHNOLOGY SOLUTIONS LTD., Pune (Feb’11 – Present)

Key Deliverables:

Focal Point of Contact for all technical escalations and resolutions during the project life cycle Resolve and troubleshoot all client related issues and handle escalations raised by the team as well as the client Develop and implement client needs assessment and product specifications to define & manage specified

expectations resulting in quality project delivery Ensure agreed targets and conditions are met and business expectations exceed; develop new service definitions

ensuring they can be delivered operationally and cost effectively

Ensure quality and consistency of team produced project related documentation including processes, procedures and deliverables

Good knowledge of project life cycle process, tools and methodologies with exposure to developing applications Liaise with business for all service improvements, changes and escalations including initial requirements capture Involve in configuration management of various change requests and production fixes in the project Oversee all phases of project life cycle including analysis, design, development, testing, implementation and

quality project deliverables Create High Level Design (HLD) and Detail Design (DD) documents Code efficient Programs, Jobs and Procs based on business requirements Prepare & understand technical / functional specifications, estimations and provide overview of the same Gather / analyze requirements by interacting with clients regularly and provide post implementation support Guide team members and resolve issues while monitoring the process within and outside the team Coach, mentor and lead personnel within a technical team environment ensuring successful closure of projects Exceptional skills in managing global multi-site, multi-vendor projects using innovative, simple, cost-effective

techniques / tools Ensure that processes and methodologies as specified are followed to provide effective monitoring, control and

support of service delivery Manage multiple projects and resolve issues related to common infrastructure, skill resources, methodology, etc. Responsible for project specific hiring, conducting interviews for the project and other projects as well

Project Handled:

Title: Falcon Fraud Management(FFM)Client: Barclays Technology Center India LtdRole: Team LeadEnvironment: CICS, DB2, JCL, VSAM, zFS, COBOL, Endevor, File-Aid, AbendAid, Omegamon, Quality Center Service

Now, XpiditorDescription: Falcon Fraud Management (FFM) provides core analytic processing power to handle an organization’s transactional fraud detection needs such as debt, credit, deposit, ePayments and mobile. It can be used to process events, develop strategies to detect fraud and create cases, and execute associated decisioning across an institution’s products, channels and customers.

FICO Falcon Fraud Manager provides deep insight into fraud trends and activity. Powered by FICO’s market-leading predictive analytics, it detects up to 50% more fraud than rules-based systems.

Title: Global PAYplus (GPP)Client: Barclays Technology Center India LtdRole: Team memberEnvironment: Unix, Oracle Description: Fundtech's Global PAYplus (GPP) is a domestic and international payment processing platform which provides a highly scalable global payments engine to support multi-bank and multi-currency. Using rules technology, GPP lets you improve straight through processing with advanced error detection and repair functionality. It enables banks to generate incremental fee income through more tailored services and greater pricing flexibility. Global PAYplus provides many features including direct payment initiation; payment routing and transit based on local and global rules and configuration; interfaces to international clearing and domestic RTGS systems; funds availability tracking; and more.

Title: Automated Fund Transfer SystemClient: Barclays Technology Center India LtdRole: Team LeadEnvironment: COBOL, JCL, CICS, VSAM, SWIFT, Xpiditor, Endevor, File-Aid, AbendAid, Omegamon, Quality Center

Service Now, MQBroDescription: AFTS is an automated system responsible for processing payments for various accounts through different delivery channels like API, BIB, etc., in different messaging channels like SWIFT, CGW and CHAPS. AFTS is responsible for validation of the input message, writing it into the appropriate input file, performing checks like balance check, creditor & debtor account checks, etc., and processing payments and writing it to the appropriate output file to be passed on to the downstream applications.

Sr. Subject Matter Expert, AMDOCS DVCI LTD., Pune (May’10 – Jan’11)

Involved in test environment support, configuration management and knowledge transition Maintained daily status update for all delivery timelines and issues

Project Handled:

Title: Service Order Retrieval and Distribution (SORD)Client: AT&TRole: Team MemberEnvironment: JCL, COBOL, CICS, Endevor, VSAM, File Aid, OmegamonDescription: Service Order Retrieval and Distribution (SORD) is an online system for service order entry, storage, retrieval and distribution. It is used by both staff and field personnel to input customer orders. SORD’s major function is to process service orders for installation, modification or disconnection of telephone and related services provided by SBC. A service order is used to provide data to all applicable departments within SBC for the provisioning and billing of telephone and related services.

Software Engineer, HSBC SOFTWARE DEVELOPMENT INDIA LTD., Pune (Nov’07 – Apr’10)

Involved in gathering requirements, scope analysis, preparing estimations, design & development, code review, change request management, defect management, test data management, preparing technical specs documents, test plan preparation and unit testing

Provided second line product support, test environment batch support and UAT support

Project Handled:

Title: Global Custody SystemsClient: HSBC Security Services, UKRole: Team MemberEnvironment: JCL, COBOL, CICS, Endevor, VSAM, File Aid, Abend Aid, Omegamon ISPFDescription: Global Custody System is a real time multi-currency global securities movement and control system. It is a mainframe-based online system that processes and tracks the status of securities in the course of settlement records where securities are located and processes entitlements. There is a daily overnight batch process that handles online reporting and some external interfaces. The service is provided on all UK working days and UK Bank Holidays if they are Euro/USD settlement days. Global Custody by definition is processing cross-border securities trades, keeping financial assets safe and servicing the associated portfolios.

Programmer, DATA SOFTWARE RESEARCH COMPANY PVT LTD., Chennai (Nov’06 – Oct’07)

Involved in testing, debugging and coding of working hours calculation module & daily reports Transferred process knowledge to the offshore team

Project Handled:

Title: ESCAPE Classic - VSAM RemovalClient: CUNA Mutual Group, USARole: Team MemberEnvironment: JCL, COBOL, CICS, SQL, Changeman, VSAM, ISPF DB2Description: This project was developed to maintain details of employee working hours and generate reports. It captures details like swipe time, door event, etc., whenever employees swipes the card in any door in the office. These details are maintained in DB2 tables and accessed by both online and batch programs. It has various online options to check the status based on employee, door, date, time, department, etc. The project generates various reports like daily, weekly for an employee, department, etc. It has facility to generate the overtime work details of the employee which is used during payroll generation.

PERSONAL VITAEPERSONAL VITAEDate of Birth: 17th April, 1980Linguistic Proficiency: English and HindiNationality: IndianReferences: Will be pleased to furnish upon request