aidmatrix national donations management network february 10, 2010

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Aidmatrix National Donations Management Network February 10, 2010

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AidmatrixNational Donations Management NetworkFebruary 10, 2010

Right Aid to the Right People at the Right Time

Challenge: In times of disaster, there is need for goods, services and

volunteer time to help alleviate suffering and put those affected on the road to recovery

At the same time, the outpouring from the community with offers of products and time often is overwhelming and unfocused

People turn to their Federal and State/Local governments for answers

Need: The Aidmatrix National Donations Management Network

efficiently connects Federal and State/Local Governments, the Private Sector and the Voluntary Sector to

Match these donation offers with appropriate voluntary agencies

As well as to process the unneeded offers with respect and courtesy

Provide the Private Sector visibility into the actual needs of the relief efforts

Easy to Receive, Inventory and Distribute?

FEMA’s Vision of Donated Goods Management

Leverage Standard Best PracticesIncorporate principles of Volunteer and Donations

Management Easy, user friendly Connect all

Elements of donation managementAll stakeholders

Transparent to donors and recipients Interface with existing technologies - Web 2.0 services Real time visibility Structured Roles Workflow in getting the work done. Free to FEMA state & local governments and volunteer

agency partners

Aidmatrix Role

Listen to emergency response communityTools for the community designed by

the communityNot a traffic cop

They do not manage donation offersBuild infrastructure to facilitate

communications

The program serves as the formal USA National Donations Management Network link among the private, public and voluntary sectors

Donors Contribute Unsolicited

Recipients Can Request Specific Needs

FEMA & State Digital HubsWashington Portal

Financial Support Products

Services/Volunteer Time Transportation

Donation Process

Donors

Cash

Goods/Service

Volunteer TimeMedia/Public

Interest

DCTActivated

AidmatrixNetwork

DCTAllocates/Matches

Offers

Agency Partners

Shipping

Receiving

Distribution

Affiliation

Event

Disaster Tool Kit

Undesignated CashLinks to National and State VOAD donate now web

pages Unsolicited Goods

In-Kind to donate goods and publish needs Unaffiliated Volunteers

Volunteer Module to support volunteer reception center

Multi-Agency WarehouseSupport receiving, shipping and shopping

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Volunteer and Donations Management System

Identify Needs

Receive Donations Offer

Manage Information

Manage Logistics

Incident Occurs

Educate the Public

Provide Assistance to Survivors

Negotiate with Donors

Solidity Partnerships with Donors

In-Kind Product DonationsOffers and Needs

Public can make a donation offer unsolicited or directly against a need Automatic email notifications during process steps

The Non-Profit can enter product and transportation needs

The administrator (allocator/matchmaker) can view and publish needs to the public and other portals Match offers with needs by assigning to the agency partners

Registered Donor Email Preferences Custom Needs Reporting Preference Settings

Ability to select default answers to question

Enter a Product Need

You can let donors know exactly what an entity needs, by entering a Product Need. In the system, Enter a New need under Needs of the Toolbar. When an organization donates to fulfill that need, the system will notify the requestor via email.

Hint: Donors are more likely to give if they know how the goods will be used. When making a request for a Need, make sure you provide as much information about the need as possible.

Transportation Need

Aidmatrix has partnerships with transportation providers across the country

If transportation is needed with a request, all you need to do is click on the Truck icon on the donation’s line item.

If you need transportation for an item that is not listed on the Aidmatrix system, you go to the Needs section and enter Transportation Need.

Hint: The more complete the transportation request is, the more likely that a transportation provider will respond. Provide as much detail as possible.

Financial Contributions

A means to “vet” organization activity in the support of recovery efforts.

Quickly provide links to VOAD organization donate now pages.

Randomized listings to eliminate bias.Education opportunities on donating to

faith based or non-profit groups.

Warehouse Management When Needed

Aidmatrix is a tool designed to maintain an inventory.Disaster relief.

Simple to use. Tracks inbound and outbound goods.

ReportsDonorsRecipients

Can share real time inventory levels with partners

In-Kind - Needs

Non-Profits can enter in product and transportation needs.

The administrator can review and publish to the public and other portals.

Ability to register potential donors to get emails of specifics item types.

Volunteer Management

Scheduled to be phased in over the next 18 to 24 months.

First PhaseRegistration to support Volunteer

Reception CenterSingle or Multi Partner RedirectEducation Page

SummaryWashington has decided adopt Aidmatrix as the platform for the State in the management of donated goods and volunteer services.

FEMA supports and funds the Aidmatrix National Donation Management Network.

80% of States have entered into MOU with Aidmatrix. Washington is the final State in FEMA Region X to adopt

Aidmatrix for managing donated goods and services. WAVOAD strongly encouraged the State of Washington to

adopt Aidmatrix as a donations portal. The Washington State Department of General Administration just

finished negotiating an MOU agreement with Aidmatrix. Implementation will start this month with Aidmatrix. Training sessions scheduled for February 24th & 25th.

Questions?

Robert BippertEmergency Programs Manager(360) [email protected]