agile practices proven in highly regulated environments by craig langenfeld

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© 2011 Rally Software Development and Leffingwell, LLC. Agile Practices Proven in High Assurance and Highly Regulated Environments

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Many organisations operatin in highly regulated environments, such as healthcare, have concluded that in order to achieve the next level of product quality and safety improvements, not to mention enhanced competitiveness, adoption of a more Agile approach is required. In this presentation, you will learn how the Agile software development approach for high assurance systems addresses many of the challenges found in many highly regulated enterprise environments. Presented by Craig Langenfeld

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Page 1: Agile Practices Proven in Highly Regulated Environments by Craig Langenfeld

© 2011 Rally Software Development and Leffingwell, LLC.

Agile Practices Proven in High

Assurance and Highly

Regulated Environments

Page 2: Agile Practices Proven in Highly Regulated Environments by Craig Langenfeld

© 2011 Rally Software Development and Leffingwell, LLC.

Define high assurance?

“High assurance software systems are unique because they must satisfy basic functional service properties that the system intends to deliver, as well as guarantee desirable system properties such as security, safety, timeliness, and reliability.”

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Page 3: Agile Practices Proven in Highly Regulated Environments by Craig Langenfeld

© 2011 Rally Software Development and Leffingwell, LLC. 3

Page 4: Agile Practices Proven in Highly Regulated Environments by Craig Langenfeld

© 2011 Rally Software Development and Leffingwell, LLC.

Regulating bodies…

FDA – Federal Drug Administration ISO – International Standards European Union MEDDEV Drug Controller General of India

– Central Drugs Standard Control Organisation (CDSCO – Medical Devices Division

Health Canada Ourselves (CMMI)

Global Harmonization Task Force – guidance docs IEC, although not a regulation is recognized as a

good standard when developing such things as medical devices 4

Page 5: Agile Practices Proven in Highly Regulated Environments by Craig Langenfeld

© 2011 Rally Software Development and Leffingwell, LLC. 5

Page 6: Agile Practices Proven in Highly Regulated Environments by Craig Langenfeld

© 2011 Rally Software Development and Leffingwell, LLC.

“Although the waterfall model is a useful tool for introducing design controls, its usefulness in practice is limited… for more complex devices, a concurrent engineering model is more representative of the design processes in use in the industry. “

From [FDA CDRH 1997] Design Control Guidance for Medical Device Manufacturers

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Page 7: Agile Practices Proven in Highly Regulated Environments by Craig Langenfeld

© 2011 Rally Software Development and Leffingwell, LLC. 7

Surprise? FDA and IEC Guidance does NOT recommend waterfall

[FDA CDRH 2002] It is important to note, that neither this document, nor CFR820.30 itself, constrains development to single pass, stage-gated, waterfall activities.

From General Principles of Software Validation….. [FDA CDRH 2002]: While this guidance does not recommend any specific life cycle model or any specific technique or method, it does recommend that software validation and verification activities be conducted throughout the entire software life cycle.

From [FDA CDRH 1997] Design Control Guidance for Medical Device Manufacturers : Although the waterfall model is a useful tool for introducing design controls, its usefulness in practice is limited… for more complex devices, a concurrent engineering model is more representative of the design processes in use in the industry.

IEC 62304 medical device standard states: … these activities and tasks may overlap or interact and may be performed iteratively or recursively. It is not the intent to imply that a waterfall model should be used.

Page 8: Agile Practices Proven in Highly Regulated Environments by Craig Langenfeld

© 2011 Rally Software Development and Leffingwell, LLC. 8

Industry myth perpetuated by our own waterfall past?

Page 9: Agile Practices Proven in Highly Regulated Environments by Craig Langenfeld

© 2011 Rally Software Development and Leffingwell, LLC. 9

Regulated environment

Lean / Agile

Software engineering

& SDLC

Craig Langenfeld PMP, [email protected]

Page 10: Agile Practices Proven in Highly Regulated Environments by Craig Langenfeld

© 2011 Rally Software Development and Leffingwell, LLC.

Dean Leffingwell

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Author Executive

Founder/CEO Requisite, Inc. Makers of RequisitePro

Senior VPRational SoftwareResponsible for Rational Unified Process

Founder and CEOProQuo, Inc., Internet identity

Agile Enterprise Coach and Mentor To some of the worlds larger software enterprises

Coach

Cofounder/AdvisorPing Identity, Roving Planet, Silver Creek Systems, Rally Software

Chief Methodologist Rally Software

Founder and CEORELA/Colorado MedtechMedical Device Development

Page 11: Agile Practices Proven in Highly Regulated Environments by Craig Langenfeld

© 2011 Rally Software Development and Leffingwell, LLC.

Waterfall Story

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Page 12: Agile Practices Proven in Highly Regulated Environments by Craig Langenfeld

© 2011 Rally Software Development and Leffingwell, LLC. 12

Page 13: Agile Practices Proven in Highly Regulated Environments by Craig Langenfeld

© 2011 Rally Software Development and Leffingwell, LLC.

Where are we going?

➵ Agile Proven within High Assurance➵ Healthcare Example

➵ How?➵ Agile Framework for High Assurance

➵ High Assurance Requirements Model

➵ Artifact generation

➵ Updated Quality Management Systems

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Page 14: Agile Practices Proven in Highly Regulated Environments by Craig Langenfeld

© 2011 Rally Software Development and Leffingwell, LLC. 14

Agile is already in high assurance

Abbott Laboratories –

– 20 – 30 % fewer defects were found

– availability of working software early on was a significant factor

– “This experience has convinced us that an agile approach is the approach best suited to development of FDA-regulated devices.”

GE Healthcare Goes Agile – Dr. Dobbs article 2010 – “we are making progress and feel that the benefits of our Agile adoption have

been worth the effort. Because of this we are rolling out Agile globally within GE Healthcare”

AFEI DoD Agile Development Conference

– “Agile Methods are in widespread use by the U.S. DoD, Prior … the commercial industry and DoD contractors believed the U.S. DoD was not committed to Agile , an enormously incorrect assumption…”

Sources: Abbott Labs whitepaper: http://www.computer.org/portal/web/csdl/doi/10.1109/AGILE.2009.50. AAMI report: See http://www.aami.org/applications/search/details.cfm?WebID=P1541_D6110DoD Association for Enterprise Information (AFEI): See http://www.afei.org/Pages/default.aspx.(See http://davidfrico.com/afei-2010.doc)

Page 15: Agile Practices Proven in Highly Regulated Environments by Craig Langenfeld

© 2011 Rally Software Development and Leffingwell, LLC.

Whitepapers and other references

Association for Advancement Medical Instrumentation– TIR - Guidance on the use of AGILE practices in the

development of medical device software

– “Since AGILE is a highly INCREMENTAL/EVOLUTIONARY approach, it can therefore be mistakenly assumed that AGILE is incompatible with the expectations for a medical device software process. “

Blogs…– Scott Ambler – Agile Scaling Model

– Tom Grant – Forrester Analyst

– Dean Leffingwell – Scaling Software Agility Blog15

Page 16: Agile Practices Proven in Highly Regulated Environments by Craig Langenfeld

© 2011 Rally Software Development and Leffingwell, LLC.

Agile gets results

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37-50% faster to market − QSM research

“We experienced a 20-50% increase in productivity.” − BMC Case Study

“ makes the work more enjoyable, helps us work together, and is empowering”

− Medtronic

Quality

Page 17: Agile Practices Proven in Highly Regulated Environments by Craig Langenfeld

© 2011 Rally Software Development and Leffingwell, LLC.

Agile drives quality, safety, efficacy

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User Stories

CollectiveOwnership

CodingStandards

Refactoring

ContinuousIntegration

SimpleDesign

PairProgramming

Test-DrivenDevelopment

AutomatedTesting

…fewer defects were found − Abbott Labs

Helps us find bugs earlier − Medtronic

… of 131 respondents, 88% said quality was better or significantly better − Shine Technology Survey

Page 18: Agile Practices Proven in Highly Regulated Environments by Craig Langenfeld

© 2011 Rally Software Development and Leffingwell, LLC.

AN AGILE, HIGH ASSURANCE LIFECYCLE FRAMEWORK

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Page 19: Agile Practices Proven in Highly Regulated Environments by Craig Langenfeld

© 2011 Rally Software Development and Leffingwell, LLC.

But high assurance development has additional requirements

User Needs

Design Input

Design Process

Design Output

Medical device

Review

Validation

Verification

Source: FDA CDRH 1997 Design Control Guidance for Medical Device Manufacturers

Medical device exemplar: US FDA mandates Software Verification and Validation

Page 20: Agile Practices Proven in Highly Regulated Environments by Craig Langenfeld

© 2011 Rally Software Development and Leffingwell, LLC.

So we have additional mandates

VerificationProvides objective evidence that the design outputs of a particular phase of the software development life cycle meet all of the specified requirements for that phase.

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Sources:Regulation: Code of Federal Regulations 21 Part 830, Subpart C Design ControlsGuidance: General Principles of Software Validation

ValidationConfirmation …… that software specifications conform to user needs and intended uses, and that the particular requirements implemented through software can be consistently fulfilled….Since software is usually part of a larger hardware system, the validation … includes evidence that all software requirements have been implemented correctly and completely and are traceable to system requirements.

Code of Federal Regulations CFR 21 Part 830, Subpart C Design Controls mandates device design verification and validation.

You built it right

You built the right

thing

Page 21: Agile Practices Proven in Highly Regulated Environments by Craig Langenfeld

© 2011 Rally Software Development and Leffingwell, LLC.

And

Requirements SpecificationA documented software requirements specification (SRS) provides a baseline for both validation and verification. The software validation process cannot be completed without an established software requirements specification (Ref: 21 CFR 820.3(z) and (aa) and 820.30(f) and (g

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Sources:Regulation: Code of Federal Regulations 21 Part 830, Subpart C Design ControlsGuidance: General Principles of Software Validation

TraceabilityFDA guidelines describe traceability and a primary mechanism to assure that verification and validation are complete and consistent. Traceability. The degree to which a relationship can be established between two or more products of the development process, especially products having a predecessor-successor or master-subordinate relationship to one another; e.g., the degree to which the requirements and design of a given software component match [IEEE]

Code of Federal Regulations CFR 21 Part 830, Subpart C Design Controls mandates a requirements specification.

Page 22: Agile Practices Proven in Highly Regulated Environments by Craig Langenfeld

© 2011 Rally Software Development and Leffingwell, LLC.

ProductBacklog

Iteration Backlog

Define

ProductIncrement

ITERATIONMECHANICS

Backlog Grooming

Iteration Planning

Iteration Demo, Review

& Retrospective

Daily Standup

Build

Verify

Page 23: Agile Practices Proven in Highly Regulated Environments by Craig Langenfeld

© 2011 Rally Software Development and Leffingwell, LLC.

ProjectInception

Set up ProjectInfrastructure

Design Transfer

VerificationIteration

VerificationIteration

VerificationIteration

ValidationIteration N

AG

ILE

PROJECTLIFECYCLE

SystemIncrement

Verification and Validation activities and artifacts driven by QMS

Planning, Analysis,

Architecture, QMS

Production Code

Page 24: Agile Practices Proven in Highly Regulated Environments by Craig Langenfeld

High Assurance Scaled Agile Framework

Page 25: Agile Practices Proven in Highly Regulated Environments by Craig Langenfeld

© 2011 Rally Software Development and Leffingwell, LLC.

The User Story

As a <role>I can <activity>

So that <business value>

As an EPAT (Extracorporeal Pulse Activation Technology) technician, (<role>) I can adjust the energy delivered (<what I do with the system>) in increments so as to deliver higher or lower energy pulses to the patient’s treatment area (<value the patient receives from my action>).

Acceptance Criteria

Definition of Done

Page 26: Agile Practices Proven in Highly Regulated Environments by Craig Langenfeld

© 2011 Rally Software Development and Leffingwell, LLC.

Implemented byCode

1

User Story

1..*

StoryAcceptance Test

Unit Test

1 1

Verified by

Software Requirements Specification

SCM Repository

Verified by

Test Repository1..*

1..*

Traceability from User Story to Code and Story Acceptance Test

Page 27: Agile Practices Proven in Highly Regulated Environments by Craig Langenfeld

© 2011 Rally Software Development and Leffingwell, LLC.

Product Requirements Document

User Story

Feature

Traced to

Software Requirements Specification

Pulse amplitude is adjustable from 1-5 bar

As an operator, I always see the current setting on the display

in .1 bar increments, so I can be confident I’m

delivering the right energy

As an operator, rotating the energy knob past the point where the system is delivering 5 bar

will have no further effect

As an operator, I can adjust the pulse amplitude in .1 bar increments so as to

be able to make small changes to change energy delivered to patient

area

Validating Product Claims

User Story

User Story

Page 28: Agile Practices Proven in Highly Regulated Environments by Craig Langenfeld

© 2011 Rally Software Development and Leffingwell, LLC.

High Assurance Agile Backlog Model

Source: Leffingwell. Agile Software Requirements: Lean Requirements Practices for Teams, Programs, and the Enterprise. Addison-Wesley 2011.

© 2011 Leffingwell, LLC.

Page 29: Agile Practices Proven in Highly Regulated Environments by Craig Langenfeld

© 2011 Rally Software Development and Leffingwell, LLC.

Validating Features and System Qualities

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© 2011 Rally Software Development and Leffingwell, LLC. 30

Agile and Quality Management Systems (QMS)

Continuous improvement or (re-)write from scratch

Establish cross-functional QMSscrum team

Run releases and sprints to refine / establish QMS

Design Controls needs to provide flexibility

Software Development Life Cycle (SDLC), Tools, etc. should be specified in the Design and Development Plan (DDP), not in the QMS

Page 31: Agile Practices Proven in Highly Regulated Environments by Craig Langenfeld

© 2011 Rally Software Development and Leffingwell, LLC.

Validation Sprint Activities

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Page 32: Agile Practices Proven in Highly Regulated Environments by Craig Langenfeld

April 11, 2023

Quality Management Strategy

Matt Anderson

Director Program Management

Page 33: Agile Practices Proven in Highly Regulated Environments by Craig Langenfeld

© 2011 Rally Software Development and Leffingwell, LLC.

MethodQ/SLIM Overview

IterationsIterations

Release PlanRelease Plan

ReleaseRelease

Initial “Design Input” Signature• Roadmap• User Stories/Capabilities (Epics)• Acceptance Criteria

Final “Design Input” Signature• Solution Level Requirement Document(s)

Final “Design Output” Signature• Asset design artifacts, code, traceability

Tasks to update for each User Story •Solution Level Requirements •Design artifacts

Page 34: Agile Practices Proven in Highly Regulated Environments by Craig Langenfeld

© 2011 Rally Software Development and Leffingwell, LLC.

Change Record Management

Release CRRelease CR

ReleaseRelease

Capability CRCapability CR

Initial “Design Input” Signature• Roadmap

Release CRRelease CR

Final “Design Input” Signature• Current Solution Level Requirements

Final “Design Output” Signature• Solution Level Test Scenarios• Test Evidence• Solution Level Technical Artifacts

Page 35: Agile Practices Proven in Highly Regulated Environments by Craig Langenfeld

© 2011 Rally Software Development and Leffingwell, LLC.

Change Record Management

Release CRRelease CR

ReleaseRelease

Capability CRCapability CR

Initial “Design Input” Signature• User Stories• Acceptance Criteria• Initial Visual Design

Release CRRelease CR

Final “Design Input” Signature• Updated Solution Level Requirements• Visual Design

Final “Design Output” Signature• Test Scenarios• Test Evidence• Code/Code Review• Technical Artifacts as needed

Page 36: Agile Practices Proven in Highly Regulated Environments by Craig Langenfeld

© 2011 Rally Software Development and Leffingwell, LLC.

Capability CRCapability CRCapability CRCapability CR

Parent/Child Relationships

Capabilities cannot span releases, but can span iterations CR can be both a Child and a Parent Each CR must have completed Design Input and Output

– Initial Design Input for Child can be covered by the Parent

Release CRRelease CR

Capability CRCapability CR

Capability CRCapability CR Capability CRCapability CR

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© 2011 Rally Software Development and Leffingwell, LLC. 37

Agile extremism does not help (working software over documentation)

Page 38: Agile Practices Proven in Highly Regulated Environments by Craig Langenfeld

© 2011 Rally Software Development and Leffingwell, LLC.

Agile and most regulating bodies are not at odds

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Page 39: Agile Practices Proven in Highly Regulated Environments by Craig Langenfeld

© 2011 Rally Software Development and Leffingwell, LLC.

Satisfy compliance while preserving

Agility.

Page 40: Agile Practices Proven in Highly Regulated Environments by Craig Langenfeld

© 2011 Rally Software Development and Leffingwell, LLC.

Implement the appropriate degree of rigor

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© 2011 Rally Software Development and Leffingwell, LLC. 41

Page 42: Agile Practices Proven in Highly Regulated Environments by Craig Langenfeld

© 2011 Rally Software Development and Leffingwell, LLC.

Agile – Perfect for High Assurance

“Agile isn’t just good for High Assurance development – it’s

better than traditional methods.”

- Tom Grant, Forrester Group

Page 43: Agile Practices Proven in Highly Regulated Environments by Craig Langenfeld

© 2011 Rally Software Development and Leffingwell, LLC.

Live long and prosper!

Craig Langenfeld

[email protected]

cameo by Matt Anderson

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