agenda - a construction marketing journal
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agenda
May 2010
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Whats your agenda?
Construction Know-How ?
Business Development ?
Marketing ?
Leadership ?
Whatever it is, agenda is here to give you
helpful advice, tips, links to great resources or
knowledge that lets you know youre on the
right track.
And in business, its important to know the
path youve chosen will lead you in the right
direction.
This issue contains lots of reasons why
construction contractors should use Web2
strategies in their marketing.
I can hear you now. Web2? I havent got my
head around Web1 when did it become
Web2? Good question. Web2 is different in
that the internet is now a meeting place where
people from all industries share knowledge
in a more open way than ever before. Web2
encourages discussion and shares knowledge
in a way that has revolutionised traditional
marketing and PR. Instead of websites being
virtual brochures with a one-way ow of
information, your website now offers a way
to communicate with existing customers and
attract new ones.
Its a revolution and a wealth of opportunities
exist for growing your business. With a
little innovation and creative thinking, you
can leverage knowledge and position
your company as a leader in your target
marketplace.
Read the article on Blog Builders and get a feel
for the difference.
Theres lots to think about. Much more to act on.
So get going and read all about it in this latest
edition of agenda.
Barbara Grace
0411 116254
www.madison-resources.com
PS Please feel free to share this journal with
friends and colleagues.
c o n s t r u c t i o n m a r k e t i n g j o u r n a l
s t r a t e g i c m a r k e t i ng S E O k e y w o r d s b l o g b u i l d e r s b r a n d s o l u t i o n s m a d i s o n r e s o u r c e s
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agenda
What inspires you?
The best thing Ive heard
lately encouraged me tochallenge thinking thats
meant to help me achieve
goals, but instead is possibly
limiting them.
So much of what we read
inuences us, but it can also limit
our mind-set or the way we go
about things if we dont recognise
the pitfalls.
Like setting goals with lowexpectations to avoid failure. Until
it was pointed out to me (through a
google blog), I hadnt considered that
the goals Im setting might be limited
because of the knowledge and skills I
currently have.
Im a life-long learner. My biggest
challenge is staying away from the books,
the blogs and the webinars to actually get
work done. So raising the bar and allowing
myself to reach further by connecting oldinformation with new and improving the way
things are seems a pretty freeing way of looking
at things.
This is what this e-journal is about. A way of
connecting with construction professionals and
providing information to improve the way you
manage and market your business.
So as for goal setting, Im aiming beyond my present
challenges and taking a note out of Renzo Pianos
philosophy book and designing things with morethan a little splash of innovation and creativity in the
way we communicate.
Heres to an amazing future.
Renzo Pianos building in Sydneys Araura
Place used materials not yet available in
the marketplace. A way to manufacture
products to meet his specications
had to be created. The way Renzo
Piano, as a world-class architect,
approaches his work redenes
the boundaries and limitations
that commercial builders
and contractors often
work within.
(its on the)
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The Big Deal
Having spent the past few months researching websites
from the construction industry, it seems many builders and
contractors understand the need to have an e-presence.
But while graphics and imagery are strong in many of the
sites I reviewed, I doubt if many are attracting organic
trafc or converting leads into sales.
And if this isnt happening, your marketing and quite
possibly your business may be falling behind.
Its a true addage that if your business isnt growing its
shrinking. Especially in times such as these with research
indicating that as much as 70 per cent of the population
uses the internet to research products and services before
buying.
While a lot of information about internet marketing is
available it takes time, energy, aptitude and a lot
of sweat equity to transform the ideas into workable
solutions.
In these pages youll nd resources that will help you get
the most out of your website without needing too much
technical know-how. Some of it may be challenging, but
basically its all about thinking like a Google (or search
engine) robot. Once you get your head around this its
not so bad.
In this issue, well talk about why blogs are receiving so
much attention and how you can put some simple ideasinto place. If youve ever wanted to build your business
then this is one way to do it.
While this journal aims to share marketing and
management ideas in the construction industry if you
have a particular topic youd like to see covered then
let me know, and Ill include it in upcoming issues.
Its all about meeting needs, and we hope this journal is a
way of connecting with people in the construction industry
in a meaningful way.
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If potential customers are looking for your products or
services on the web, they will begin by typing key words
or key phrases into a Search Engine (Google, Yahoo,
Bing etc).
If the key words/phrases you choose to describe your
business are relevant and match your potential customers
needs (and the words they typed into the Search Engine),
then your website will rise well in the Search Engine
Optimisation (SEO) stakes.
Now this is excellent if it happens according to plan.
But What If ...
Your landing page isnt inspiring potential clients who
arrive on your websites threshold?
The copywriting isnt convincing?
The website doesnt convey trust or engage with your
potential client?
The website is actually set up with you in mind rather
than your clients?
Well then ...
No amount of attention to key words will transform
potential customers to ones who will engage with you,
develop a relationship and become a new customer.
In this issue well look at both sides of the keyword
perspective. Well provide a broad overview of keywords
how to get them, how to build them and how to discover
your competitions and well talk about the importance
of keeping your websites visitors engaged when they
arrive.
Is this the Best Starting Point?
My concern with the current focus on Key Words is that
unless you have a strong marketing communications planwith key messages embedded in your company culture, it
will compound problems rather than x them.
Before creating a long list of potential words to use
(and ones which also may turn up in a Pay-Per-Click
campaign) consider a few basic branding concepts
that will become the core of a strong Marketing
Communications Plan.
The Beauty and Insanity of Key Words
My concern with the current
focus on Key Words is that
unless you have developed
a strong marketing
communications plan with
key messages embedded in
your company culture, it will
compound problems rather
than x them.
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1. Know Your Client
2. Research Your Target Marketplace
3. Identify Your Competitive Advantage and USP
4. State Clearly What You Want to Achieve
5. Develop Key Messages
6. Consolidate Your Brand
7. Train Your Staff
8. Invest in Innovation
9. Develop Relationships, and most importantly,
10. Measure, Measure, Measure (ROI, Client Lifetime Value)
Work on what your unique selling point is. Look for gaps in the
marketplace where you could position your services. Identify
your elevator pitch and consolidate this into every aspect
of your branding. Then youll be ready to tackle keywords in
your website with more condence.
While key words are only part of optimising your website, they
can be a good starting point as they help you think about
what to communicate to your target market.
Even if you have a Pay-Per-Click (PPC) campaign running
working on these aspects will add to the overall effectiveness
of your business.
Develop a Strategic MarketingCommunications Plan
We offer workshops that help you develop
a strategic plan one that is practical and
based on outcomes. The document well
help you build wont sit in a cupboard.
It will become an active part of your
business and provide Key Performance
Indicators (KPI) and measures to
benchmark your performance.
If youre interested, call me on my mobile:
0411 116 254 to discuss the benets of
working together.
In our next issue well develop a thought-
leadership approach to building a
targeted communications plan for
construction-based businesses.
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One of the rst things I do when assessing a web site is submit
the websites url (address) to a company called HubSpot.
They provide inbound marketing services and have a terric
free tool that rates websites according to their SEO in other
words what information Search Engines are nding on your
site.
Their web address is www.websitegrader.com. Once on
the site, enter your url and follow the prompts. The higher
your score, the more Hubspot estimates that your website is
optimised for search engines, which means more customers
will nd you when they type in keywords relevant to your site.
If your score is low, website grader suggests things to do that
will improve your SEO and your website grade.
This tool makes sense as to why its important to optimise your
website for search engines such as Google, Yahoo and Bing.
I also nd it an excellent starting point to assess how well
keywords are used.
Understanding SEO can be complex, so in this issue well
focus on key words and key phrases as they are the
foundation for optimising your website and attracting
potential customers.
Theres so much information on this subject that it can
become over-powering. By using the right keywords your
websites ranking will improve.
Grade Your Websites SEO
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Youll need to use keywords in three main areas of your website.
1) Page Title
This is the title you see in the title bar of your browser when you visit a site.
Include your main keywords
Limit you title to 80-100 characters
Delete unnecessary words such as and, or, to, the (Search engines
ignore these words)
Well-optimised page titles can boost rankings by 200-300 positions in
24-48 hours
2) Anchor Text
Anchor text is usually found within the written copy of your website. It is
hyperlinked (underlined) so that by clicking on it, youll be directed to
another website.
Anchor texts are really important for high rankings. If google nds other
websites pointing to yours it indicates that others nd your website useful
so it ranks these keywords higher.
E.g. if your site has many links pointing to it with formwork contractor inthe anchor text, your site will rank well for the term formwork contractor.
In other words, whenever someone types formwork contractor in
Google, your site will come up higher than if these links were not there.
To get links you can:
Ask someone to place a link to you from their website
Buy links
Post comments on forums and blogs with a link back to your website
Submit to directories
Submit articles and include a link to your site
Write a press-release about your product or service
3) Body Copy
Try to naturally weave your keywords into the body copy of each page.
This is where the art comes in making it look, sound and feel natural so
when potential clients visit your site key messages are reinforced, placing
your business top-of-mind when they need your product or services.
Improve your Website Using Key Words
This information is adapted from SEO Success Blueprint: 7 Steps to Outrank
Your Competition. If you have the time to work through their e-book, an
excellent resource is at www.seoinpractice.com
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A good tool to analyse both
your own website and your
competitions is Rank Tracker.
Type the following url into your
browsers address bar and
download their free software to
your desk top.
If youre serious about optimising
your website (or at least
understanding whats involved)
this is a terric tool.
http://www.seoinpractice.com/
seo-software-bundle.html
The bundle includes four useful
tools:
Rank Site Tracker
Web Site Auditor
Link Assistant and
SEO Spyglass
Another excellent tool for
discovering keywords is from
Google and can be found at:
www.googlekeywordtool.com
Here youll see a range of tools
that can walk you through a
basic introduction to not only
keywords, but analytics and
their ofcial SEO starter guide.
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Blog Builders
Search engines love blogs. So what? you say. Well ...
The days of set-and-forget websites are over. Its like having a box of 20-year-old
brochures in the cupboard nobody sees them, no-one knows they are there, and
theyre probably obsolete.
Its the same with a website. A static site is as effective as the over-run order of old
brochures you have stored in a cupboard out the back.
The great thing with updating a website is that you dont have the cost associated
with printed publications. If something is outdated, it should be as easy as entering
the back end of your site and changing it.
What Can I Blog About?
And if youre unsure of how to do it, take the time to learn or have someone on your
staff learn. Basically, blogs are a communication tool. A way of linking with your
clients needs. Try thinking of yourself as your client what would add value to the
business?
If you have a new product write a blog about it.
If you solved a problem
for a client in a clever way
write a blog about it.
Expand on your frequently
asked questions(FAQs) and
build a blog about each one.
Do your staff excel in their
work? Then blog about it.
By thinking deeply about
what you do every day, youll
have a wealth of information
to share and in the process
search engines will nd your
blogs satisfying.
In business language, its
a strategic ally. Used well,
youll position yourself as
an industry expert and be a
trusted source of information.
While it may be out of your comfort zone to begin with, there are many people who
can help. A writer or journalist can edit your thoughts. A little polish on style can
make a big difference and is well worth the investment.
Why are Blogs Important?
Think of them as fresh meat for your website. Feed your site regularly with new
content (blogs) and search enginges will return regularly to check it out and lift your
ranking. What this means is that you are more likely to be found when someone
types in a relevant keyword. While none of this is rocket science, there is an art to
it and persistence, tweaking and monitoring your competition are all part of the
sweat equity you need to keep this marketing tool sharp.
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Whats it about?
Our Branding Workshops give you time to think about your
business from a strategic perspective.
They are highly interactive, with as many questions posed
as answers delivered.
We aim to help participants look at marketing from both
a relational perspective and a critical one that takes into
account what a competitive advantage looks like.
The goal of the day is to have the framework for a strategic
marketing communications plan in place. Well work with
you until that is achieved.
We provide all the scaffolding and templates and
encourage a style of thinking that allows you to develop
action plans and key performance indicators suited to your
business.
We encourage two to three key decision makers to attend
and be part of the solutions created as without a consensus
from senior management, rarely will things change.
Brand Solutions
Why should I attend?
Strategic Planning is part art, part science.
Initiating a strategic marketing comms
plan for your business takes wisdom,an intuitive feel for your customers and
knowledge.
Knowledge to leverage your intellectual
capital in a practical way.
Who should attend?
Decision makers without their input
and direction, the process stalls from the
beginning.
What about staff?
We also run Brand Solution workshops for
admin and front line staff to include them in
the total focus for delivering quality service
from a strategic perspective. Having
a branding strategy that works needs
everyone in the organisation on board.
Give your staff the knowledge, skills and
perspective to achieve the impossible.
More information?
Contact Barbara Grace at
Madison Resources
email: admin@madison-resources
mobile: 0411 116254
www.madison-resources.com
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Madison Resources provides Construction Management and
Construction Marketing services. With over thirty years experiencein the building industry gained from local and international
projects, we offer developers, builders, engineers, architects and
contractors professional knowledge.
Our Construction Manager, Bill Grace, brings an exceptional
talent that positions him as a leader in his eld. He consistently
provides site solutions to difcult projects. His reputation for
nishing complex buildings before timelines and under budget
is well-known in the Australian construction industry. With
experience, knowledge and a fearless attitude to achieve goals
he is well positioned to help your business.
Barbara Grace is the Director of Madison Resources and provides
marketing knowledge and communication strategies that help
position construction companies as leaders in their market place.
Visit the website www.madison-resources.com to nd out more
about our work.
MadisonResourcesQuality People Quality Projects
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Bill Grace: 0414 066 640
Barbara Grace: 0411 116 254
Madison Resources Pty Ltd (est 2000)
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