agenda - a construction marketing journal

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    agenda

    May 2010

    c o n s t r u c t i o n m a r k e t i n g j o u r n a l

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    Whats your agenda?

    Construction Know-How ?

    Business Development ?

    Marketing ?

    Leadership ?

    Whatever it is, agenda is here to give you

    helpful advice, tips, links to great resources or

    knowledge that lets you know youre on the

    right track.

    And in business, its important to know the

    path youve chosen will lead you in the right

    direction.

    This issue contains lots of reasons why

    construction contractors should use Web2

    strategies in their marketing.

    I can hear you now. Web2? I havent got my

    head around Web1 when did it become

    Web2? Good question. Web2 is different in

    that the internet is now a meeting place where

    people from all industries share knowledge

    in a more open way than ever before. Web2

    encourages discussion and shares knowledge

    in a way that has revolutionised traditional

    marketing and PR. Instead of websites being

    virtual brochures with a one-way ow of

    information, your website now offers a way

    to communicate with existing customers and

    attract new ones.

    Its a revolution and a wealth of opportunities

    exist for growing your business. With a

    little innovation and creative thinking, you

    can leverage knowledge and position

    your company as a leader in your target

    marketplace.

    Read the article on Blog Builders and get a feel

    for the difference.

    Theres lots to think about. Much more to act on.

    So get going and read all about it in this latest

    edition of agenda.

    Barbara Grace

    0411 116254

    [email protected]

    www.madison-resources.com

    PS Please feel free to share this journal with

    friends and colleagues.

    c o n s t r u c t i o n m a r k e t i n g j o u r n a l

    s t r a t e g i c m a r k e t i ng S E O k e y w o r d s b l o g b u i l d e r s b r a n d s o l u t i o n s m a d i s o n r e s o u r c e s

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    agenda

    What inspires you?

    The best thing Ive heard

    lately encouraged me tochallenge thinking thats

    meant to help me achieve

    goals, but instead is possibly

    limiting them.

    So much of what we read

    inuences us, but it can also limit

    our mind-set or the way we go

    about things if we dont recognise

    the pitfalls.

    Like setting goals with lowexpectations to avoid failure. Until

    it was pointed out to me (through a

    google blog), I hadnt considered that

    the goals Im setting might be limited

    because of the knowledge and skills I

    currently have.

    Im a life-long learner. My biggest

    challenge is staying away from the books,

    the blogs and the webinars to actually get

    work done. So raising the bar and allowing

    myself to reach further by connecting oldinformation with new and improving the way

    things are seems a pretty freeing way of looking

    at things.

    This is what this e-journal is about. A way of

    connecting with construction professionals and

    providing information to improve the way you

    manage and market your business.

    So as for goal setting, Im aiming beyond my present

    challenges and taking a note out of Renzo Pianos

    philosophy book and designing things with morethan a little splash of innovation and creativity in the

    way we communicate.

    Heres to an amazing future.

    Renzo Pianos building in Sydneys Araura

    Place used materials not yet available in

    the marketplace. A way to manufacture

    products to meet his specications

    had to be created. The way Renzo

    Piano, as a world-class architect,

    approaches his work redenes

    the boundaries and limitations

    that commercial builders

    and contractors often

    work within.

    (its on the)

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    4

    The Big Deal

    Having spent the past few months researching websites

    from the construction industry, it seems many builders and

    contractors understand the need to have an e-presence.

    But while graphics and imagery are strong in many of the

    sites I reviewed, I doubt if many are attracting organic

    trafc or converting leads into sales.

    And if this isnt happening, your marketing and quite

    possibly your business may be falling behind.

    Its a true addage that if your business isnt growing its

    shrinking. Especially in times such as these with research

    indicating that as much as 70 per cent of the population

    uses the internet to research products and services before

    buying.

    While a lot of information about internet marketing is

    available it takes time, energy, aptitude and a lot

    of sweat equity to transform the ideas into workable

    solutions.

    In these pages youll nd resources that will help you get

    the most out of your website without needing too much

    technical know-how. Some of it may be challenging, but

    basically its all about thinking like a Google (or search

    engine) robot. Once you get your head around this its

    not so bad.

    In this issue, well talk about why blogs are receiving so

    much attention and how you can put some simple ideasinto place. If youve ever wanted to build your business

    then this is one way to do it.

    While this journal aims to share marketing and

    management ideas in the construction industry if you

    have a particular topic youd like to see covered then

    let me know, and Ill include it in upcoming issues.

    Its all about meeting needs, and we hope this journal is a

    way of connecting with people in the construction industry

    in a meaningful way.

    c o n s t r u c t i o n m a r k e t i n g j o u r n a l

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    If potential customers are looking for your products or

    services on the web, they will begin by typing key words

    or key phrases into a Search Engine (Google, Yahoo,

    Bing etc).

    If the key words/phrases you choose to describe your

    business are relevant and match your potential customers

    needs (and the words they typed into the Search Engine),

    then your website will rise well in the Search Engine

    Optimisation (SEO) stakes.

    Now this is excellent if it happens according to plan.

    But What If ...

    Your landing page isnt inspiring potential clients who

    arrive on your websites threshold?

    The copywriting isnt convincing?

    The website doesnt convey trust or engage with your

    potential client?

    The website is actually set up with you in mind rather

    than your clients?

    Well then ...

    No amount of attention to key words will transform

    potential customers to ones who will engage with you,

    develop a relationship and become a new customer.

    In this issue well look at both sides of the keyword

    perspective. Well provide a broad overview of keywords

    how to get them, how to build them and how to discover

    your competitions and well talk about the importance

    of keeping your websites visitors engaged when they

    arrive.

    Is this the Best Starting Point?

    My concern with the current focus on Key Words is that

    unless you have a strong marketing communications planwith key messages embedded in your company culture, it

    will compound problems rather than x them.

    Before creating a long list of potential words to use

    (and ones which also may turn up in a Pay-Per-Click

    campaign) consider a few basic branding concepts

    that will become the core of a strong Marketing

    Communications Plan.

    The Beauty and Insanity of Key Words

    My concern with the current

    focus on Key Words is that

    unless you have developed

    a strong marketing

    communications plan with

    key messages embedded in

    your company culture, it will

    compound problems rather

    than x them.

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    6

    1. Know Your Client

    2. Research Your Target Marketplace

    3. Identify Your Competitive Advantage and USP

    4. State Clearly What You Want to Achieve

    5. Develop Key Messages

    6. Consolidate Your Brand

    7. Train Your Staff

    8. Invest in Innovation

    9. Develop Relationships, and most importantly,

    10. Measure, Measure, Measure (ROI, Client Lifetime Value)

    Work on what your unique selling point is. Look for gaps in the

    marketplace where you could position your services. Identify

    your elevator pitch and consolidate this into every aspect

    of your branding. Then youll be ready to tackle keywords in

    your website with more condence.

    While key words are only part of optimising your website, they

    can be a good starting point as they help you think about

    what to communicate to your target market.

    Even if you have a Pay-Per-Click (PPC) campaign running

    working on these aspects will add to the overall effectiveness

    of your business.

    Develop a Strategic MarketingCommunications Plan

    We offer workshops that help you develop

    a strategic plan one that is practical and

    based on outcomes. The document well

    help you build wont sit in a cupboard.

    It will become an active part of your

    business and provide Key Performance

    Indicators (KPI) and measures to

    benchmark your performance.

    If youre interested, call me on my mobile:

    0411 116 254 to discuss the benets of

    working together.

    In our next issue well develop a thought-

    leadership approach to building a

    targeted communications plan for

    construction-based businesses.

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    One of the rst things I do when assessing a web site is submit

    the websites url (address) to a company called HubSpot.

    They provide inbound marketing services and have a terric

    free tool that rates websites according to their SEO in other

    words what information Search Engines are nding on your

    site.

    Their web address is www.websitegrader.com. Once on

    the site, enter your url and follow the prompts. The higher

    your score, the more Hubspot estimates that your website is

    optimised for search engines, which means more customers

    will nd you when they type in keywords relevant to your site.

    If your score is low, website grader suggests things to do that

    will improve your SEO and your website grade.

    This tool makes sense as to why its important to optimise your

    website for search engines such as Google, Yahoo and Bing.

    I also nd it an excellent starting point to assess how well

    keywords are used.

    Understanding SEO can be complex, so in this issue well

    focus on key words and key phrases as they are the

    foundation for optimising your website and attracting

    potential customers.

    Theres so much information on this subject that it can

    become over-powering. By using the right keywords your

    websites ranking will improve.

    Grade Your Websites SEO

    c o n s t r u c t i o n m a r k e t i n g j o u r n a l

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    Youll need to use keywords in three main areas of your website.

    1) Page Title

    This is the title you see in the title bar of your browser when you visit a site.

    Include your main keywords

    Limit you title to 80-100 characters

    Delete unnecessary words such as and, or, to, the (Search engines

    ignore these words)

    Well-optimised page titles can boost rankings by 200-300 positions in

    24-48 hours

    2) Anchor Text

    Anchor text is usually found within the written copy of your website. It is

    hyperlinked (underlined) so that by clicking on it, youll be directed to

    another website.

    Anchor texts are really important for high rankings. If google nds other

    websites pointing to yours it indicates that others nd your website useful

    so it ranks these keywords higher.

    E.g. if your site has many links pointing to it with formwork contractor inthe anchor text, your site will rank well for the term formwork contractor.

    In other words, whenever someone types formwork contractor in

    Google, your site will come up higher than if these links were not there.

    To get links you can:

    Ask someone to place a link to you from their website

    Buy links

    Post comments on forums and blogs with a link back to your website

    Submit to directories

    Submit articles and include a link to your site

    Write a press-release about your product or service

    3) Body Copy

    Try to naturally weave your keywords into the body copy of each page.

    This is where the art comes in making it look, sound and feel natural so

    when potential clients visit your site key messages are reinforced, placing

    your business top-of-mind when they need your product or services.

    Improve your Website Using Key Words

    This information is adapted from SEO Success Blueprint: 7 Steps to Outrank

    Your Competition. If you have the time to work through their e-book, an

    excellent resource is at www.seoinpractice.com

    c o n s t r u c t i o n m a r k e t i n g j o u r n a l

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    A good tool to analyse both

    your own website and your

    competitions is Rank Tracker.

    Type the following url into your

    browsers address bar and

    download their free software to

    your desk top.

    If youre serious about optimising

    your website (or at least

    understanding whats involved)

    this is a terric tool.

    http://www.seoinpractice.com/

    seo-software-bundle.html

    The bundle includes four useful

    tools:

    Rank Site Tracker

    Web Site Auditor

    Link Assistant and

    SEO Spyglass

    Another excellent tool for

    discovering keywords is from

    Google and can be found at:

    www.googlekeywordtool.com

    Here youll see a range of tools

    that can walk you through a

    basic introduction to not only

    keywords, but analytics and

    their ofcial SEO starter guide.

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    10

    Blog Builders

    Search engines love blogs. So what? you say. Well ...

    The days of set-and-forget websites are over. Its like having a box of 20-year-old

    brochures in the cupboard nobody sees them, no-one knows they are there, and

    theyre probably obsolete.

    Its the same with a website. A static site is as effective as the over-run order of old

    brochures you have stored in a cupboard out the back.

    The great thing with updating a website is that you dont have the cost associated

    with printed publications. If something is outdated, it should be as easy as entering

    the back end of your site and changing it.

    What Can I Blog About?

    And if youre unsure of how to do it, take the time to learn or have someone on your

    staff learn. Basically, blogs are a communication tool. A way of linking with your

    clients needs. Try thinking of yourself as your client what would add value to the

    business?

    If you have a new product write a blog about it.

    If you solved a problem

    for a client in a clever way

    write a blog about it.

    Expand on your frequently

    asked questions(FAQs) and

    build a blog about each one.

    Do your staff excel in their

    work? Then blog about it.

    By thinking deeply about

    what you do every day, youll

    have a wealth of information

    to share and in the process

    search engines will nd your

    blogs satisfying.

    In business language, its

    a strategic ally. Used well,

    youll position yourself as

    an industry expert and be a

    trusted source of information.

    While it may be out of your comfort zone to begin with, there are many people who

    can help. A writer or journalist can edit your thoughts. A little polish on style can

    make a big difference and is well worth the investment.

    Why are Blogs Important?

    Think of them as fresh meat for your website. Feed your site regularly with new

    content (blogs) and search enginges will return regularly to check it out and lift your

    ranking. What this means is that you are more likely to be found when someone

    types in a relevant keyword. While none of this is rocket science, there is an art to

    it and persistence, tweaking and monitoring your competition are all part of the

    sweat equity you need to keep this marketing tool sharp.

    c o n s t r u c t i o n m a r k e t i n g j o u r n a l

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    Whats it about?

    Our Branding Workshops give you time to think about your

    business from a strategic perspective.

    They are highly interactive, with as many questions posed

    as answers delivered.

    We aim to help participants look at marketing from both

    a relational perspective and a critical one that takes into

    account what a competitive advantage looks like.

    The goal of the day is to have the framework for a strategic

    marketing communications plan in place. Well work with

    you until that is achieved.

    We provide all the scaffolding and templates and

    encourage a style of thinking that allows you to develop

    action plans and key performance indicators suited to your

    business.

    We encourage two to three key decision makers to attend

    and be part of the solutions created as without a consensus

    from senior management, rarely will things change.

    Brand Solutions

    Why should I attend?

    Strategic Planning is part art, part science.

    Initiating a strategic marketing comms

    plan for your business takes wisdom,an intuitive feel for your customers and

    knowledge.

    Knowledge to leverage your intellectual

    capital in a practical way.

    Who should attend?

    Decision makers without their input

    and direction, the process stalls from the

    beginning.

    What about staff?

    We also run Brand Solution workshops for

    admin and front line staff to include them in

    the total focus for delivering quality service

    from a strategic perspective. Having

    a branding strategy that works needs

    everyone in the organisation on board.

    Give your staff the knowledge, skills and

    perspective to achieve the impossible.

    More information?

    Contact Barbara Grace at

    Madison Resources

    email: admin@madison-resources

    mobile: 0411 116254

    www.madison-resources.com

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    Madison Resources provides Construction Management and

    Construction Marketing services. With over thirty years experiencein the building industry gained from local and international

    projects, we offer developers, builders, engineers, architects and

    contractors professional knowledge.

    Our Construction Manager, Bill Grace, brings an exceptional

    talent that positions him as a leader in his eld. He consistently

    provides site solutions to difcult projects. His reputation for

    nishing complex buildings before timelines and under budget

    is well-known in the Australian construction industry. With

    experience, knowledge and a fearless attitude to achieve goals

    he is well positioned to help your business.

    Barbara Grace is the Director of Madison Resources and provides

    marketing knowledge and communication strategies that help

    position construction companies as leaders in their market place.

    Visit the website www.madison-resources.com to nd out more

    about our work.

    MadisonResourcesQuality People Quality Projects

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    [email protected]

    www.madison-resources.com

    Bill Grace: 0414 066 640

    Barbara Grace: 0411 116 254

    Madison Resources Pty Ltd (est 2000)

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