aged care elearning, engaged or enraged; learning seat and healthxn

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Does your training engage or enrage your health & care staff? July 2016 Presenters: Claire Lavin ([email protected] ) 1300 133 151 Marc Niemes ([email protected] ) #niemesm or +61411467111

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Page 1: Aged Care elearning, engaged or enraged;  Learning Seat and HealthXN

Does your training engage or enrage your health & care staff?July 2016

Presenters:

Claire Lavin ([email protected])1300 133 151

Marc Niemes ([email protected])#niemesm or +61411467111

Page 2: Aged Care elearning, engaged or enraged;  Learning Seat and HealthXN

What are we talking about today?

Page 3: Aged Care elearning, engaged or enraged;  Learning Seat and HealthXN

Overview

• Key principles• Q & A

Page 4: Aged Care elearning, engaged or enraged;  Learning Seat and HealthXN

Claire LavinProduct Manager and Instructional Designer

Page 5: Aged Care elearning, engaged or enraged;  Learning Seat and HealthXN

1 Tell a story

3 Keep it relevant

5 Prompt decision making

2 Keep it simple

Key principles

4 Make it personal

Page 6: Aged Care elearning, engaged or enraged;  Learning Seat and HealthXN

1 Tell a story

3 Keep it relevant

5 Prompt decision making

2 Keep it simple

Key principles

4 Make it personal

Page 7: Aged Care elearning, engaged or enraged;  Learning Seat and HealthXN

Tell a story: The background

‘Stories function as a sense-making device.’ - Caminotti et al. 2012

‘In literary fiction, the incompleteness of the characters turns your mind to trying to understand the minds of others.’ - Kidd et al. 2013

Storytelling in e-learning leads to ‘higher perceived levels of attention, relevance, confidence, satisfaction, motivation.’ - Hirumi et al. 2012

Page 8: Aged Care elearning, engaged or enraged;  Learning Seat and HealthXN

Tell a story: Applying it

• Scenarios• Narrative arcs• Character viewpoints• Multi-faceted characters• Dialogue.

Page 9: Aged Care elearning, engaged or enraged;  Learning Seat and HealthXN
Page 10: Aged Care elearning, engaged or enraged;  Learning Seat and HealthXN

1 Tell a story

3 Keep it relevant

5 Prompt decision making

2 Keep it simple

Key e-learning principles

4 Make it personal

Page 11: Aged Care elearning, engaged or enraged;  Learning Seat and HealthXN

Keep it simple: The background

Extraneous material ‘distracts, disrupts and seduces.’ - Harp and Mayer 1998

The coherence principle means ‘avoiding adding any material that does not support the instructional goal.’ - Clark and Mayer 2011

‘Extraneous cognitive load … it is the delivery that is causing a problem.’ - Sweller et al 2001

Page 12: Aged Care elearning, engaged or enraged;  Learning Seat and HealthXN

Keep it simple: Applying it

• Minimise text• Use uncluttered visual design • Eliminate extraneous audio and visuals.

Page 13: Aged Care elearning, engaged or enraged;  Learning Seat and HealthXN
Page 14: Aged Care elearning, engaged or enraged;  Learning Seat and HealthXN

1 Tell a story

3 Keep it relevant

5 Prompt decision making

2 Keep it simple

Key e-learning principles

4 Make it personal

Page 15: Aged Care elearning, engaged or enraged;  Learning Seat and HealthXN

Keep it relevant: The background

‘Learners construct their own reality or at least interpret it based upon their perceptions and experiences, so an individual’s knowledge is a function of one’s prior experiences, mental structures, and beliefs that are used to interpret objects and events.’ - Jonnasson, 1991

‘Learning should be situated in realistic settings; testing should be integrated with the task and not a separate activity.’ - Merrill 2006

‘The right content is less than you think it is … and is relevant to learners.’- Dirksen 2012

Page 16: Aged Care elearning, engaged or enraged;  Learning Seat and HealthXN

Keep it relevant: Applying it

• Mimic the work environment• Create real-world situations and challenges.

Page 17: Aged Care elearning, engaged or enraged;  Learning Seat and HealthXN
Page 18: Aged Care elearning, engaged or enraged;  Learning Seat and HealthXN
Page 19: Aged Care elearning, engaged or enraged;  Learning Seat and HealthXN

1 Tell a story

3 Keep it relevant

5 Prompt decision making

2 Keep it simple

Key e-learning principles

4 Make it personal

Page 20: Aged Care elearning, engaged or enraged;  Learning Seat and HealthXN

Make it personal: The background

‘Humans strive to make sense of presented material by applying appropriate cognitive processes.’- Clark et al. 2001

‘People work harder to understand material when they feel they are in conversation with a partner.’- Beck et al. 1996

Page 21: Aged Care elearning, engaged or enraged;  Learning Seat and HealthXN

Make it personal: Applying it

• Be conversational• Use characters and facilitators• Use emotion.

Page 22: Aged Care elearning, engaged or enraged;  Learning Seat and HealthXN
Page 23: Aged Care elearning, engaged or enraged;  Learning Seat and HealthXN
Page 24: Aged Care elearning, engaged or enraged;  Learning Seat and HealthXN

1 Tell a story

3 Keep it relevant

5 Prompt decision making

2 Keep it simple

Key e-learning principles

4 Make it personal

Page 25: Aged Care elearning, engaged or enraged;  Learning Seat and HealthXN

Prompt decision making: The background

‘You get the best details by observing people in their actual environments.’- Dirksen 2012

‘The learner assumes the role of an actor responding to a work realistic assignment or challenge, which in turn responds to reflect the learner’s choices.’- Clark 2013

Page 26: Aged Care elearning, engaged or enraged;  Learning Seat and HealthXN

Prompt decision making: Applying it

• A character (learner) faces a realistic decision• Learner makes the decision• Learners receives feedback, and sees the consequences of their decision

Page 27: Aged Care elearning, engaged or enraged;  Learning Seat and HealthXN
Page 28: Aged Care elearning, engaged or enraged;  Learning Seat and HealthXN
Page 29: Aged Care elearning, engaged or enraged;  Learning Seat and HealthXN
Page 30: Aged Care elearning, engaged or enraged;  Learning Seat and HealthXN

1 Tell a story

3 Keep it relevant

5 Prompt decision making

2 Keep it simple

Recap: Key principles

4 Make it personal

Page 31: Aged Care elearning, engaged or enraged;  Learning Seat and HealthXN

Final Q & AClaire Lavin ([email protected])1300 133 151

Marc Niemes ([email protected])#niemesm or +61 411 467 111