affili@syd 6-08-10 facebook
DESCRIPTION
Paul Borrud's Presentation from affili@syd 2010 - Australia's only conference dedicated to affiliate marketingTRANSCRIPT
1 Facebook Mission and Audience
2 Growth and Engagement
3 Our System
4 Social Plugins & Brand Stories
5 Measurement
Agenda
How many global users does Facebook have today?
a. +250 Million
b. +400 Million
c. +275 MillionQuiz
How many photos are uploaded to facebook each month? (globally)
a. 30 Million
b. 3 Billion
c. 300 MillionQuiz
How many users connect with pages each day?
a. 20 Million
b. 80 Thousand
c. 850 ThousandQuiz
MissionGive people the power to share and make the world more open and connected
+9M+9M
monthly active users
+3M+3M
mobile users
Facebook Australia
Source: Total Australian active audience, Facebook internal, data May 2010
Facebook has a mainstream audience35+ is now the fastest growing audience in Australia
malefemale
Source: Nielsen Australia: April 10
Australian Online Landscape: April 2010Nielsen NetRatings
Over 9m Over 9m active usersactive users
Over 3m Over 3m mobile active usersmobile active users
60% 60% return dailyreturn daily
172 172 average friend countaverage friend count
15bn 15bn monthly page viewsmonthly page views
3hr 50 mins 3hr 50 mins average usage per monthaverage usage per month
Fast Facts
Advertising Options
http://www.facebook.com/FacebookAdshttp://www.facebook.com/FacebookAdshttp://www.facebook.com/advertisinghttp://www.facebook.com/advertising
Contact our Direct Sales Team
Advertising Options
Our system
Facebook Marketing Tools, Pages, Ads
Typical impression
Your Brand
your brandA Facebook impression
engagement
sociallygeneratedimpression
connection
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•Gender
•Age
•City/State/IP
•Interests/Keywords:
•Others:•Relationship status•Clusters •Friend of Connections•Birthdays
It starts with comprehensive
targeting
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Initiate with compelling advertising
Putting the product in the users hand
Event
Every Ad Unit Plays a Role
Social Context
Like Ad
Social Advocacy Increases Campaign Value
Facebook Ads with social context increase the value of your media. On
average we see a 68% overall increase in brand lift.
Like Ad With Social Context
Social Plugins
Social Plugins - Cricinfo
Best Practices
1. Make it social.“That’s what I do on Facebook.”
2. Keep it simple.“If I understand something, I’m more likely to try it.”
3. Optimize for speed.“If it’s fast, I’ll do more of it.”
4. Integrate.“Keep it within my Facebook experience.”
Guiding principles for brands
Tips: Facebook Ads
Use multiple creatives
Example home page Reach Block with multiple creatives
Be authentic
▪ Straightforward copy
▪ Relevant imagery
▪ Tie back to brand
A/B test your ads
+40
%+40
%
Tie events to causes
Event ad
Event Page
Incentivize users
Tips: Pages
Focus on publishing10x views in Stream versus Page
22 posts by 20 people
1,260 likes1,545 comments
vs.
Keep it simpleMake content eye-catching, universal, easy to consume
Interact with and feature fans
Join the conversation: Recognize Fan creativity:
Toyota Prius example Kellogg’s Pop-Tarts example
Pace yourselfPace out your posts to maximize your impact
Coke example: Tattoo Tuesday
Publishing calendar
Brand Stories
2010/2011 Facebook Conversational Calendar
October November December January February March April May June July August September
BrandingBuilding awareness and engagement
ConnectionsBuilding consumer
relationships
Publishing & CRMEngaging
consumers in conversation
InitiativeThemes, key
messages, major events/sponsorships
October November December January February March April May June July August September
Fall Season Sale Holidays: Give the gift of music
Major sponsor of
X event
Valentine CD sale
New product launch
Implement FB Connect
on mywebsite.
com
Get video footage for interstitial
Virtual Gift EMU
TV advertising driving to facebook.com/mywebs
ite
Virtual Gift EMU
SamplingEMU
Become a fan and we’ll donate 10 cents to X Music Program. Two (2) Smart Blocks:
•One Reach Block per month plus sustaining media
Run interstitial
Valentines Virtual Gift
Reach Block
Age 18-34
Targeted Sampling
ads;
Retarget with BAF
ads
Build out free music Tuesday
tab
Celebrity interviews
Show artists
teaching music in schools
Behind the scenes footage
Valentine themed polls (1X per week)
Promote new
product and seek
testimonials
Phase I Phase II
BrandingBuilding awareness and engagement
ConnectionsBuilding consumer
relationships
Publishing & CRMEngaging
consumers in conversation
InitiativeThemes, key
messages, major events/sponsorships
Insert LOGO
2010/2011 Facebook Conversational Calendar
255K+ Engaged connections in <6 weeks
Engagement - Poll Ad
2010 Follow-up Campaign....
Objective
Generate Awareness brick-mortar and online store
Drive to shop online and offline
Solution
Created a Facebook page
Word of mouth
Conversations/Awareness
Results
85% of people coming into the store mentioned facebook ads
Average visit purchased 2 pair of shoes
Measurement and insights
Valuation Insights
AdvertisingAd Effectiveness
Determine the total value of your
Facebook campaign and optimize
Detect influence of a campaign on
consumer attitudes and behaviors
Determine the total value of your Facebook campaign and optimize
Connect with users the same way they connect with their friends
Measurement and insights overview
Analyze, adjust, and optimize
Aggregate stats
about all fans
Demographic and geographic
stats
Insights Dashboard
Keys to social marketing
Its’ about relationships
Social fits within a larger digital strategy
Social
Media
DigitalTV
Make it clear where to start
Look around the corners
70/30
Be authentic