a/e/c integrated marketing seminar
TRANSCRIPT
Using Integrated Marketing Techniques to Maximize Marketing ROI
STRATEGIC SOLUTIONS FOR THE BUILT ENVIRONMENT
#IntegratedAECMarketing
How A/E/C Firms Define Sales & Marketing?
• Used interchangeably
• Thinks of Sales as Business Development• Thinks of Marketing as Proposal Production
• Often the two do not talk to each other
• Considered to be “Overhead”
• Low Accountability
• Traditionally “Outbound” Focused
1989“An approach to achieving the objectives of a marketing campaign through a well-coordinated use of different promotional methods that are intended to reinforce
each other.”
American Association of Advertising Agencies
“A strategic marketing process specifically designed to ensure that all messaging
and communication strategies are unified across all channels and are centered
around the customer.”
The Journal of Integrated Marketing Communication, Medill School of Journalism
at Northwestern University
“A planning process designed to assure that all brand contacts received by a customer or
prospect for a product, service, or organization are relevant to that person and consistent
over time.”
The American Marketing Association
WHY DOES THIS MATTER?
• High cost of client acquisition
• Long sales cycles
• Most sales require a minimum of 7 touchpoints
• Aggressive thought leadership race
TRADITIONAL / LINEAR MODEL
LINEAR MARKETING
PUBLIC RELATIONS
TRADESHOWSCONFERENCES
SPONSORSHIPS SALES / LEAD GENERATION
SOCIALPAID ADVERTISING
DIGITAL MARKETING
COLLATERAL
LINEAR MARKETING
PUBLIC RELATIONS
TRADESHOWSCONFERENCES
SPONSORSHIPS SALES / LEAD GENERATION
SOCIALPAID ADVERTISING
DIGITAL MARKETING
COLLATERAL
LINEAR MARKETING
PUBLIC RELATIONS
TRADESHOWSCONFERENCES
SPONSORSHIPS SALES / LEAD GENERATION
SOCIALPAID ADVERTISING
DIGITAL MARKETING
COLLATERAL
INTEGRATED MODELINTEGRATED MARKETING
MAXIMIZEROI
STRATEGICGOALS
D
IGITAL MARTETIN
G
SOCIAL
SALES / LEAD GENERATIO
N
SPONSORSHIPS
TR
AD
ESHOW / CONFERENC
ES
PUBLIC RELATIONS
PAID ADVERTISING
COLLATERAL
WHO DOES THIS APPLY TO?
• All Companies (Large & Small)
• Big Budgets
• Low Budgets
• Long Lead Times
• Short Turn-Around
Utilize tradeshow activation as lead generator for business development.
BUSINESS OBJECTIVE
C ASE STUDY #1:
DESIGN/BUILD FIRM INCREASES MARKET SHARE IN STUDENT HOUSING
PRE-SHOW MAILER
DESIGN COMPETIT
ION T
RADESHOW BOO
TH
SURVEY
LEADS
SALES CALLS
PU
BLISHED RESEARCH
NEWSLETTER
TRADE MEDIA
300Surveys
30Qualified Leads
$160MILLION
New Projects
RESULTS
CASE STUDY #1: DESIGN/BUILD FIRM INCREASES MARKET SHARE IN STUDENT HOUSING
Position the firm as the pre-eminent program manager in the Healthcare, Higher Education and Private K-12 markets.
BUSINESS OBJECTIVE
C ASE STUDY #2:
PROGRAM MANAGEMENT FIRM LAUNCHES REBRAND
DIGITAL
O
RIGINAL CONTENTCURATED CONTENT
E-MARKETING SOCIAL
CASE STUDY #2: PROGRAM MANAGEMENT FIRM LAUNCHES REBRAND
INDUSTRY NEWS CENTER
ORIGINAL CONTENT
SHARE CAPABILITIES
Increase market share with Architects.
BUSINESS OBJECTIVE
C ASE STUDY #3:
MEP FIRM BRAND AWARENESS
SOCIALCOLLATERAL
PAID ADVERTISIN
G
TRADESHOW
PUBLIC RELATIO
NS
SPONSORSHIPS
EVENTS
MERCHANDISE
DIGITAL
CASE STUDY #3: MEP FIRM BRAND AWARENESS
E-BLASTS
Jordan & Skala Helps Hearthside Brookleigh Obtain EarthCraft StatusJordan & Skala Engineers recently helped Norsouth Development create Hearthside Brookleigh, a $15.7 million EarthCraft
Multifamily certified, 121-unit senior apartment community in Northeast Atlanta.
LEARN MORE
A T L A N T A O F F I C EWE LISTEN. WE COMMUNICATE. WE ADAPT.
Ⓒ 2013 JORDAN & SKALA ENGINEERS
CASE STUDY #3: MEP FIRM BRAND AWARENESS
PRINTED COLLATERAL
REFERENCES
THE VUE Charlotte, North Carolina$148 MILLION
SOVEREIGN TOWER Atlanta, Georgia$140 MILLION
12TH & MIDTOWN Atlanta, Georgia$281 MILLION
ARCHITECTMr. Jerry CannonForum Studio35 East Wacker DriveSuite 1300Chicago, IL 60601314-592-5628 [email protected]
ARCHITECTMr. Jeff Purdy Smallwood, Reynolds, Stewart, Stewart & AssociatesOne Piedmont Center3565 Piedmont Road, Suite 303Atlanta, GA 30305 [email protected]
ARCHITECTMr. Daniel F. Joy, AIA LEED® APRule Joy Trammell + Rubio300 Galleria ParkwayAtlanta, GA 30339 [email protected]
DEVELOPER / OWNERMCL Companies 505 East Illinois Street Suite 100 Chicago, IL 60611
DEVELOPER / OWNERMr. Jim FeldmanRegent Partners3344 Peachtree Rd NEAtlanta, GA [email protected]
DEVELOPER / OWNERMr. Larry StephensDaniel Corporation1100 Peachtree Street NESuite 1400Atlanta, GA [email protected]
18 19
Jordan & Skala Engineers
APPROACH
COORDINATION METHODOLOGYSTRUCTURAL COORDINATION• Revit/BIM• In-house Structural Team
WE LISTEN. Committed to designing systems that meet your
operational mission and your budget, Jordan & Skala
gives you both what you need AND what you want,
eliminating overdesign in the process.
WE COMMUNICATE. Responsiveness matching the Client’s sense of urgency,
using concepts the Client understands, and identifying
best value recommendations is our definition of Service.
WE ADAPT.Jordan & Skala expects that project function, budgets
and timelines will change at lightning speed. When you
need to change, we are ready to adapt, and we’ll keep
the project moving forward in the process.
We first seek to understand each of our clients’
expectations by actively engaging them to express
their needs and concerns. From our exchanges, we
work to customize a solution TOGETHER.
Throughout each phase, we act as stewards of
our clients’ best interests by requiring teamwork
and frequent communication with the design and
ownership team members.
Our coordination methodology encompasses all disciplines. We are ONE TEAM seated together at the same table. Internally, there is no separation among the M, E, and P.
Jordan & Skala’s staff has deep experience working as teams on many different projects from start to finish. In this way, their background facilitates an extra layer of understanding of coordination with the external team members of architectural, structural and other disciplines.
With this approach, we have seen our teams gain insight and reach better solutions as a whole on many CRITICAL ISSUES of which One Brickell CityCentre requires: super high-rise buildings, mixed-use programming, ocean/coastal climates and code.
ARCHITECT
STRUCTURAL ENGINEER MEP ENGINEER
Communication among the Architect, Structural Engineer and MEP
Engineer must include Linked Models, Interference Checking &
Coordination Monitoring.
2 3
Mazza Grandmarc ApartmentsCollege Park, MarylandLEED Certified
Southern Polytechnic State University, Hornet VillageMarietta, GeorgiaLEED Silver
Marriott Renaissance Club Sport HotelFlorham Park, New Jersey LEED Certified
Marriott Renaissance Club Sport HotelHouston, TexasLEED Silver
The Lodge at Primland LakeMeadows of Dan, VirginiaLEED Certified
Richard B. Russell State Park Golf ClubhouseElberton, GeorgiaLEED Silver
Wilmington Convention CenterWilmington, North Carolina LEED Silver
Crane WorldwideHouston, TexasLEED Certified
Texas Sterling Construction- SASan Antonio, TexasLEED Certified
Texas Sterling Construction- GPGrand Prairie, TexasLEED Certified
3630-90 PeachtreeAtlanta, GeorgiaLEED Certified
Forest City West VillageDallas, TexasLEED Certified
Garfield ParkArlington, VirginiaLEED Certified
Savoye at Vitruvian ParkAddison, TexasLEED Silver
Savoye Squared at Vitruvian ParkAddison, TexasLEED Silver
Sylvan 30Dallas, TexasLEED Certified
Unitarian Universalist ChurchAtlanta, GeorgiaLEED Certified
4100 Harry HinesDallas, TexasLEED Silver
Gregory A. Adams Juvenile Justice CenterDecatur, GeorgiaLEED Silver
Quinta Mazatlan CenterMcAllen, TexasLEED Silver
Sugarland Fire Station No. 7Sugarland, TexasLEED Silver
Callison Dallas OfficeDallas, TexasLEED Certified
GSA-SSABirmingham, Alabama LEED Silver
Jordan & Skala EngineersDallas, TexasLEED Silver
Park Plaza Office TowerMexico City, MexicoLEED Certified
Wachovia at Atlantic StationAtlanta, GeorgiaLEED Silver
W. 7th N.E. Block Office TowerFort Worth, TexasLEED Silver
Belmont ApartmentsDallas, TexasLEED Silver
Lemmon Avenue ApartmentsDallas, TexasLEED Certified
The Millennium Woodlands Town CenterThe Woodlands, TexasLEED Silver
Place VendomeHouston, TexasLEED Certified
Pompano CreekPompano Beach, FloridaLEED Certified
Ross Hall ApartmentsDallas, TexasLEED Certified
LEED® CERTIFIED PROJECTS
12TH & MIDTOWN / LOEWS ATLANTA HOTEL (FORMERLY 1075 PEACHTREE)Atlanta, Georgia
This new 37-floor mixed-use facility, a part of the
14-block, 1 million SF Midtown Mile in Midtown
Atlanta, is made up of 2 towers on top of a 12-level
parking structure. The project, which boasts the only
Loews Hotel in Georgia, is comprised of a 414-key
luxury hotel, 80 condominium units, over 700,000
SF of shell/core office space, and 45,000 SF of shell
retail space. Jordan & Skala’s design responsibilities
included the design of HVAC systems, electrical,
lighting, plumbing, access control, communications
and security systems. The project was selected as
winner of the “Best Overall” in the “Best in Atlanta
Real Estate Awards 2008” by Atlanta Business
Chronicle. The office portion of the project was
awarded LEED certification.
PROJECT COST: $281 million
MIXED USE HIGH RISE BUILDINGS
10 11
From start to finish, our team is dedicated to work throughout the project's duration.
PROFESSIONAL SERVICES CONTRACT ADMINISTRATION
COST CONTROL
Prospering for over 60 years, Jordan & Skala has promoted resource-efficient systems
that add value to each project from the beginning. Our clients make well-informed
sustainable building decisions with detailed data about the lifetime operation of their
systems as well as environmental impacts. We celebrated our sustainability focus in
early 2008 by becoming a member of the U.S. Green Building Council.
KEY SERVICES
• Sustainable Design Consulting
• LEED Administration, Consulting, and Training
• Commissioning
• Energy Modeling
• Energy Audits
EXPERTISE
• LEED Rating System Certification
• Energy Star Building Certification
• Green Globe Certification
• Regional Sustainability Certification Programs (Georgia Peach, Austin Green,
CalGreen)
• National Green Building Standard - ICC 700
SUSTAINABLE DESIGN CONSULTING
We provide clients with feasible strategies for the design, construction, operation and
maintenance of green building projects. Our process starts with an eco-charrette session
to identify the project’s sustainability goals, proposed rating system and project team’s
experience with the rating system requirements. With this information, we develop a
timeline that is both budget and schedule conscious to pursue project certification. After
the eco-charrette, we oversee the implementation of sustainable strategies and manage
the team through the development and submission of the required documentation.
Jordan & Skala Engineers
Constant Communication and Careful Consideration• System Evaluation• Constructability• Accurate Cost Control• Team Collaboration• Provide Options
4 5
THE VUECharlotte, North Carolina
The VUE, located on 5th St. in Uptown Charlotte, is the
tallest residential skyscraper in the Southeast standing
at 51-stories and 600 ft. The building includes upscale 1
and 2 bedroom apartments and a myriad of residential
luxury amenities. Residents of the VUE can enjoy access
to a spa-inspired fitness club, billiards lounge and café,
multi-purpose basketball and tennis court, pet walk,
35,000 SF pool deck with a heated Jr. Olympic-sized pool,
cyber bar, and media room. State-of-the-art technology
includes biometric fingerprint access and Wi-Fi throughout
the building. But the crown jewel of the amenities package
is definitely the resident-only, 50th floor SKY Lounge
that provides unparalleled views of Charlotte and the
surrounding areas. Jordan & Skala provided comprehensive
MEP services on the project.
PROJECT COST: $148 million
SOVEREIGN TOWER3344 PEACHTREE ROADAtlanta, Georgia
Standing 50 stories tall, this
project is Atlanta’s tallest
mixed-use building and the first
vertically-stacked mixed-use
tower in Buckhead. The residential
component, Sovereign, features 82
luxury condominium residences
as well as the renowned Buckhead
Club. The development includes 18
levels of Class A spec office space
and 13 levels of structured parking.
This project won the “Best Mixed-
Use Project” award from Southeast
Construction magazine’s “Best of
2008 Awards.”
PROJECT COST: $140 million
12 13
CASE STUDY #3: MEP FIRM INCREASED BRAND AWARENESS
20+
New Clients Nationwide
85%
Maintained Repeat Client/Client
Retention Rate
30%
Increase in Revenue Annually Over 3 Years
1
New Office Opened
RESULTS
Leverage the 100th Anniversary to celebrate the firm’s clients and employees, while building a digital community of followers.
BUSINESS OBJECTIVE
C ASE STUDY #4:
HEAVY EQUIPMENT DEALER CELEBRATES 100TH ANNIVERSARY
DIGITAL
SOCIAL
PAID ADVERTISIN
G
PU
BLIC RELATIO
NS
MERCHANDISE
CASE STUDY #4: HEAVY EQUIPMENT DEALER CELEBRATES 100TH ANNIVERSARY
ADVERTISING
webuildgeorgia.comYancey Bros. CO. introduces
w w w . Y a n c e y B r o s . c o m( 8 7 7 ) YA N C E Y- 1 • ( 8 7 7 ) 9 2 6 - 2 3 9 1
As part of our centennial celebration, Yancey Bros. Co., “The Nation’s Oldest Caterpillar Dealer,” introduces a new initiative: WE BUILD GEORGIA.
Follow www.webuildgeorgia.com to experience the stories and history of Yancey Bros. Co. and our customers over the past 100 years. Learn about the people and companies that built our great state.
Also, like our new page Facebook.com/WeBuildGeorgia for a chance to win monthly prizes and a year-end grand prize.
Learn More About the WE BUILD GEORGIA Campaign
www.WeBuildGeorgia.com
Albany - Augusta - Austell - Brunswick - Calhoun - Columbus - Dacula - Macon - Savannah - Statesboro - Valdosta - Washington - Waycross
w w w . Y a n c e y B r o s . c o m( 8 7 7 ) YA N C E Y- 1 • ( 8 7 7 ) 9 2 6 - 2 3 9 1
Forestry is a vital part of Georgia’s industry and economy. Over the past 100 years, thousands of logging contractors, heavy haulers and machine operators like you have shaped the state of Georgia using Caterpillar equipment sold and serviced by Yancey Bros Co..
Thank you for making us a part of your greatest project--our home state.
As your full-service logging and forestry equipment supplier in Georgia, we invite you to join our centennial celebration by proudly saying: WE BUILD GEORGIA.
Learn More About the WE BUILD GEORGIA Campaign www.WeBuildGeorgia.com
Been around a turn or two.
Albany - Augusta - Austell - Brunswick - Calhoun - Columbus - Dacula - Macon - Savannah - Statesboro - Valdosta - Washington - Waycross
w w w . Y a n c e y B r o s . c o m( 8 7 7 ) YA N C E Y- 1 • ( 8 7 7 ) 9 2 6 - 2 3 9 1
Building to great heights requires deep foundations. Over the past 100 years, engineers and contractors like you have built the state of Georgia to unprecedented stature using equipment sold and serviced by Yancey Bros. Co., “The Nation’s Oldest Caterpillar Dealer.”
Thank you for making us a part of your greatest project our home state.
As your full-service construction equipment supplier in Georgia, we invite you to join our centennial celebration by proudly saying: WE BUILD GEORGIA.
Learn More About the WE BUILD GEORGIA Campaign
www.WeBuildGeorgia.com
100 years on the job(site).
Albany - Augusta - Austell - Brunswick - Calhoun - Columbus - Dacula - Macon - Savannah - Statesboro - Valdosta - Washington - Waycross
Follow We Build Georgiaon Facebook to win prizes
throughout 2014!
CASE STUDY #4: HEAVY EQUIPMENT DEALER CELEBRATES 100TH ANNIVERSARY
HARD BOUND BOOK
Building Georgia Together
A
ProgressofCentury
76 77
As the 1940s drew to a close, most of the roads through the north Georgia mountains were steep, winding, and rarely paved. Contractors faced unusual challenges building and paving new roads.
In 1948 the Ledbetter Construction Company, from Rome, began work on a section of the road from Hiawassee to Clayton, grading, relocating, clearing, and grubbing in preparation for a bituminous surface treatment. Caterpillar tractors pulled scrapers, pans, and a sheepsfoot roller, and a Cat® motor grader smoothed the surface for final preparations.
Meanwhile, Hardaway Contracting Company of Columbus was widening and relocating about eight miles of road from Turner’s Corner past Desoto Falls to Neels Gap, at the base of Blood Mountain. The eleven-foot-wide mountain road had long since been determined inadequate to handle traffic between Gainesville and Murphy, North Carolina. The new road would be thirty feet wide with a bituminous surface and would eliminate many of the steep grades, switchbacks, and hairpin curves that were virtually impossible to navigate in bad weather.
Hardaway used two crews starting at each end of the job and meeting in the middle with a wide assortment of equipment, including Caterpillar D8 tractors and Cat® 12 motor graders.
MacDougald Construction Company of Atlanta took on yet another mountain road project, a 2.8-mile section of the thirteen-mile road from Blue Ridge to Copperhill, Tennessee. Oddly, the MacDougald project, as designed by the Georgia State Highway Commission, was straight as a ruler, without regard to mountains and gorges.
Gentry and Thompson Construction Company was subcontracted for the construction of five culverts, and workmen began by hewing a mile-long straight road into the forest for equipment to be brought in. Heavy rains made it impossible for a truck hauling equipment to cross that road, so Lou Gentry used his Caterpillar D2 tractor to pull the truck with the equipment through the mud to the job site. In seventeen days, including the time taken to clear the way, Gentry had completed the culverts. From that point on, MacDougald’s work went quickly and smoothly.
New Roads through the Mountains
104
Key Dates in the History of the Interstate Highway System
1919
Lieutenant Colonel Dwight D. Eisenhower participated in the first army transcontinental motor convoy. The expedition consisted of eighty-one motorized army vehicles that crossed the United States from Washington, D.C., to San Francisco, a venture covering a distance of 3,251 miles in sixty-two days. The expedition was manned by 24 officers and 258 enlisted men. The convoy was to test the mobility of the military during wartime conditions. As an observer for the War Department, Eisenhower learned first-hand of the difficulties faced in traveling great distances on roads that were impassable, and that resulted in frequent breakdowns of the military vehicles. These early experiences influenced his later decisions concerning the building of the interstate highway system during his presidential administration.
1944
The Federal-Aid Highway Act of 1944 authorized the designation of up to 40,000 miles of interstate highway. No federal funds were earmarked for interstate highway construction. In the same year the Atlanta City Council commissioned H. W. Lochner Company of Chicago to study Atlanta traffic patterns and make recommendations for road construction, which would result in a plan for the Atlanta expressway system.
1939
The Bureau of Public Roads created a report, “Toll Roads and Free Roads,” that President Franklin Roosevelt relied on as a master plan for a system of interregional highways. The groundwork was being laid for the interstate highway system.
1922
General John “Blackjack” Pershing, who had been commander of U.S. forces in World War I, presented to Congress a map of a proposed national highway system. The nation had very few paved roads of any kind at the time.
1920 1930 1940 1950
105
1956
The 1956 Federal-Aid Highway Act authorized 41,000 miles of interstate highways with 90 percent to be financed by the Highway Trust Fund and 10 percent by states.
1959
The federal motor fuel tax was raised from three cents to four cents per gallon, increasing revenue to the Highway Trust Fund.
1976
The Federal-Aid Highway Act of 1976 provided money to resurface, restore, and rehabilitate deteriorating segments of interstate highways that had reached their twenty-year designed life.
1968
Congress expanded the designated interstate system to 42,500 miles.
1960 1970 1980
60
1948–1955
Postwar Boom
61
After the war ended, America experienced the largest period of growth in our country’s history. Men and women returned to their families after serving in our armed forces and got back to making lives for themselves. The G.I. Bill provided veterans with funds for vocational and college educations, to purchase homes, and to start businesses. Our country celebrated by growing faster than ever. Larger families quickly led to the need for more housing, which led to the need for more commercial and highway construction.
John Taylor witnessed tremendous changes during his career at Yancey Bros. Co. When he joined the company as a new Georgia Tech graduate in 1948, the company was still located in its Whitehall Street building. “It was an old tin shed
with no central heat and no central air,” he says. “We heated the place with wood in barrels, and in summer we cooled it with fans.
“Four Yancey family members worked in the business, Mister Goodloe, the founder and original president; Sid Yancey, the sales manager; L. D. Yancey, who was retired but came in to help with advertising; and L. D.’s son, Don.”
In 1951 Yancey Bros. Co. relocated to a twelve-acre site at 1540 Northside Drive in Atlanta, and in 1957 the company opened its second full-service product support branch in Macon.
At that time Yancey represented numerous companies and hundreds of products, from air compressors to drills
to concrete buckets to rock crushers to concrete mixing plants. “We sold everything but the kitchen sink,” John Taylor recalls. Then in 1957 Don Yancey, who was vice president, made a decision to drop every product line except Caterpillar.
“Putting all our resources into selling Caterpillar was a great decision,” John says. “Caterpillar was a much better investment for us than concrete plants. The product line wasn’t as wide, but it grew and we grew with it.”
Two years later Don was named president of the company.
Don YanceyL.D. Yancey
CASE STUDY #4: HEAVY EQUIPMENT DEALER CELEBRATES 100TH ANNIVERSARY
NEWSLETTER
WE CELEBRATE 100 YEARS OF SERVICES
OUR FIRST WEBUILD GEORGIA WINNERS
LEtter from jim stephenson
ALSO INSIDE:2014 Safety Summit
CAT Hispanic Conference New Dump Hunger Campaign
YANCEY BROS. CO. NEWSLETTERCELEBRATING 100 YEARS OF SERVICE march 2014
1914 marked the beginning of the World War Iwhen Wilson was President. American homes had no electricity
and no indoor plumbing. Few people had motorized automobiles.
The median annual income was less than $700, and the average
hourly rate for workers was $0.33.
When brothers Goodloe and Earle Yancey started Yancey Hardware
Company in 1914 in the heart of what is now downtown Atlanta,
hardly any roads in Georgia were paved beyond town limits.
County roads consisted of clay, dirt or shell and were maintained
by convict crews from the state prison. The population of the
Atlanta metro area was just over 500,000, with 2.7 million people
living throughout the state.
Goodloe and his wife Charm lived on Ponce de Leon Avenue less
than a hundred yards from the construction site for the new Atlanta
Ford Assembly Plant. Goodloe watched the plant’s construction
progress each day, as he and Earle built the family’s business to
provide the infrastructure these automobiles would require. When
the plant was completed, it produced 22,000 vehicles annually via
the assembly line and sold cars to Georgia residents for about
$500 each in the front showroom.
Goodloe and Earle’s business thrived. Yancey Hardware Company
served as the country’s only dealer of the Adams Mule Grader,
an early version of the motorgrader – a piece of earthmoving
equipment that was pulled by eight mules. The Yancey brothers’
100 Years of Building Georgia
Part One
Continued on Page 4
6
yancey BROS. CO. NEWSLETTER
For 100 years now, employees and customers of Yancey Bros. Co. have played a vital role in helping to
build the state of Georgia we know and love today. From the roads and interstates we drive on, to the
buildings we work and play in, Yancey’s equipment, people and its customers have been there helping
to build Georgia.
In 2014, we plan to not only celebrate our past
accomplishments, but look to the future of Yancey Bros. Co.
We have picked a fitting them to celebrate our 100th year –
Yancey Bros. Co. We Build Georgia.
When we say We Build Georgia, it is our customers that have
built Georgia, and we have had the privilege to support them
as they did it. For Yancey Bros. Co. it has always been about
delivering the highest quality equipment in the world with
unmatched service to all the companies building Georgia. Our
success for the past 100 years has been about their success,
and that will be true 100 years from now.
In celebration of Yancey’s 100th Anniversary, the We Build
Georgia campaign will give employees opportunities to get
involved in the celebration. Visit www.webuildgeorgia.com
and watch, read and learn about the history that has helped
Yancey Bros. Co endure for 100 years.
Participate in the campaign and share your Yancey story by
participating in the We Build Georgia Facebook contest. www.
facebook.com/WeBuildGeorgia. Not only will you learn a lot
about Yancey, but if you participate you may win a great prize
(see below to learn more about our January winner).
Over the years, there have been countless stories of how Yancey
Bros. Co. played a vital role in building Georgia. Yancey has
been involved in almost every project that shaped Georgia’s
landmarks, cities, roads and communities. We have compiled
hundreds of stories so we can not only tell the Yancey Bros. Co.,
but the stories of some of the great customers who have built
some of the awesome projects in Georgia. The Yancey Bros.
Co. 100th Anniversary book will be available in April. Look for
more details about the book and some of the stories at www.
webuildgeorgia.com. Be sure to check back throughout the
year for new stories, updates and giveaways. ¢
we build georgia
7
March 2014
JANUARY WINNERS
Employee Winner
Customer Winner
we build georgia
Celebrate Yancey Bros. Co. 100th Anniversary
Mark your calendars for the Yancey Bros. Co.
100th Anniversary celebration event scheduled
in your area. You and your family will enjoy food,
games and fun. You can also stroll through and
see the Yancey Bros. Co. memorabilia items from
the past 100 years on display at the celebration.
Check out www.yanceyrsvp.com to receive
more information on the events in your area and
to RSVP for you and your family. Customers are
invited as well, so please communicate to your
customers so they RSVP. ¢
May 9
Austell Office330 Lee Industrial Blvd.
I-20 West @ Six Flags Exit
Austell, GA 30168-7406
11 a.m. – 8 p.m.
May 16
Albany Office1604 South Slappey Blvd.
Albany, GA 31702-2632
11 a.m. – 8 p.m.
May 30
Savannah Office1465 East Highway 80 E.
Pooler, GA 31322-8900
11 a.m. – 8 p.m.
June 6
Augusta Office4165 Mike Padgett Hwy.
Augusta, GA 30906-9780
11 a.m. – 8 p.m.
EVENT DATES
MAKE SURE ALL OF YOUR CUSTOMERS KNOW ABOUT OUR CONTEST. TELL THEM TO ENTER AT WWW.FACEBOOK.COM/WEBUILDGEORGIA.
Nathan Layne, Technician II Statesboro, GAThe first winner of the We Build Georgia photo contest is Nathan
Layne, an employee for two years from the Statesboro store.
Nathan won a YETI cooler and will be entered into the Grand Prize
Drawing to win the Big Green Egg (to be selected in December).
We would love to do a feature on you, but you have to enter. Click
on www.facebook.com/WeBuildGeorgia to enter your photo of
how Yancey Builds Georgia today. A winner will be picked each
month.
What are you most excited about as Yancey celebrates 100
years in business?
I am most excited about working for a company that has reached
this milestone. It takes dedication, commitment, quality service,
and delivery of a fine product to get to 100 years, and I am proud
to say I was a part of it and looking forward to being part of the
next 100 years.
How do you feel you have helped to build Georgia?
I help build Georgia by providing the technical skill and product
knowledge that keep our customers moving the earth.
What do you plan to do with your cooler? My first intention is to
put it to the test. Having never owned a Yeti, I am eager to find out
if it lives up to its name.
Len Malagon, Sales Manager Advanced Rental CenterCongratulations to Yancey Bros. Co We Build Georgia customer
winner Len Malagon, sales manager of Advanced Rental Center,
Inc. Len is the winner of the monthly price of a YETI cooler and is
in the drawing for the grand prize of a Big Green Egg.
8
yancey BROS. CO. NEWSLETTERDUMP HUNGER CAMPAIGN OVERVIEW
Safety Summit 2014For the past several years we have gathered the leadership team
of Yancey Bros. Co. from the front line supervisor all the way
up to Jim Stephenson together for an entire day to discuss one
thing, SAFETY. This year was no exception. We do this for several
reasons. First, we want the message to be clear that safety is our
number one job. Second, we want to make sure that everyone
gets the same information at the same time with opportunities to
ask questions. Breakout sessions cover different topics that assist
supervisors in improving safety in the workplace. We recognize the
top safety performing stores and supervisors within the company.
And we discuss what we our focus will be in the coming year to
improve the safety culture at Yancey Bros. Co.
Summit Kickoff – This year Bo Smith, from Georgia Power, served
as our guest speaker. He was very engaging, entertaining and
drove home the message of how important safety is. He spoke of
the dangers of the job they do and what it is like to have a fellow
employee lose their life on the job. It was a powerful message that
made a big impact on many of the people in the audience.
Jim Stephenson’s message to the group was that while we are
in business to make a profit, the safety of our employees will not
be the cost of that profit. Our CFO Marshall Ford explained the
financial costs of injuries. He explained the cost of a large number
of injuries or even a small amount of more serious injuries is far
more costly to the company than taking a little more time to do
the job safely.
Breakout Sessions – There were 3 breakout sessions that
participants rotated through. One session taught supervisors how
to conduct a JSO (Job Safety Observation) by actually conducting
a JSO while technicians worked on equipment in the shop.
Another was a session led by the American Heart Association in
which the groups were given a brief lesson in first aid. The third
session was a presentation that covered near miss definition,
why near misses should be reported and how to report them.
The differences between recordable and non-recordable injuries,
crashes vs. property damage and an update on Pure Safety were
also covered in the presentation.
Recognition of Safety Excellence – Several stores had zero at fault
vehicle crashes or recordable injuries last year. Those stores were
recognized with plaques or additional hardhats for those plaques.
Eight supervisors were chosen as the top supervisors at Yancey
Bros. Co. in their efforts toward a safe workplace. These supervisors
were graded on facility inspections and pure safety completion
percentages of their employees. None of their employees were
involved in an at fault crash or had any recordable injuries. The 8
supervisors are:
• Bobby Duncan – Columbus Earthmoving
• Danny West – Valdosta Earthmoving
• Justin Vogt – Macon YTC
• Kris LaFerriere – Griffin Test Cell
• Kevin Haflinger – Gwinnett Earthmoving
• Wade Forrester – McDonough Rebuild Center
• Gary Hemrick – Austell Earthmoving
• Ted Puls – Moreland Ave. YPS
Congratulations to the 8 top supervisors. Thank you for all that
you did last year to promote safety in the workplace.
The last part of the day we discussed the Cat Safety Perception
Survey Yancey employees took last year. We will be focusing our
attention on the results of the survey that identified areas for
improvement. ¢
Safety Award WinnersGeneral Session
9
March 2014 we build georgia campaign
Exploring the Underwater WorldBy Christian Ducleroir
I am a scuba diver, and this week I made my 100th dive. I first
tried the sport on a whim, but it quickly became a great passion
in my life. Scuba diving has changed me in many unexpected
ways; it’s impacted my relationships, improved my health, and
invigorated my free time.
It all began in February of 2011, when my family and I were
vacationing in Belize. A friend on that trip had been scuba diving
since the 1980s, and his enthusiasm for diving was infectious.
With the support of dive instructors, he invited us to gear up and
try breathing underwater. The minute I sunk below the surface
I knew I was hooked. In the sun-dappled Caribbean shallows, I
watched colorful fish hover on vibrant reefs in the near silence
of the sea, the only sound being the gurgle
of bubbles as they rose from my regulator.
A whole new world opened up for me that
day, a world I was eager to explore.
When we returned from Belize, I did a quick
Google search and found Dolphin Dive
Center (DDC) in Athens, GA. DDC is a full
service dive shop offering scuba certification
classes, gear sales and rental, and group
travel for scuba divers. That week, my wife
and I signed up for the basic Open Water
Certification course.
We immediately took to the sport. Our
eagerness sparked the interest of our
two children, who were 13 and 11 at the
time. Just weeks after we completed our
certification, we signed them up for the
class. During this exciting time, the whole
conversation in our home changed from ordinary topics to diving.
Instead of tuning in to mindless sitcoms in the evenings and on
weekends, we searched for documentaries about the world’s
oceans and marine life that populates them. We discussed
famous dive sites and planned more vacations than we’ll ever
have the time to take.
With my family, I have dived some amazing sites and drifted
alongside sea turtles, nurse sharks, barracuda, sting rays, tropical
fish and moray eels. We spent a week diving off the southern
coast of Turkey, where the Mediterranean floor is littered with
ancient amphorae from the Bronze Age that once held wine and
oils, as well as antiquities like ship anchors and sun dials. Another
weeklong vacation had us diving in the British Virgin Islands,
where the kids learned firsthand the differences between soft
coral and hard coral reefs. We also dive off the coast of Florida
every chance we get, and when we can’t get away for an extended
trip, we head up to Lake Jocassee or Lake Keowee in South
Carolina for some fresh water dives.
My wife and I have finished all the certifications available to
recreational divers, including Advanced Open Water, Diver Stress
and Rescue, and Nitrox. I have now begun my certifications on the
professional track. I am currently an Assistant Instructor, which
allows me to help instructors when certifying
new divers. It’s rewarding to be affiliated
with Dolphin Dive in this capacity, to work
with the same instructors who certified me
and share our passion with students every
month. There is nothing like the satisfaction
of watching an anxious student transform
into a comfortable, confident diver as he or
she glides, weightless, through the water.
My health has improved since I’ve become a
scuba diver. In the beginning, I was sucking
air at almost twice the rate as my wife. In
a buddy sport like scuba diving, you must
end a dive when one of your air supplies
gets low. I realized I needed to improve my
cardiovascular health in order to consume
air at a slower rate, thus extending our
bottom time. I started working out at the
gym, running outdoors, and eating a more
healthful diet. I dropped 30 pounds and now surface with the
same amount of air left in my tank as my wife.
Scuba diving has changed my life. My relationships with my family
are stronger, I’m healthier, and I’m happier. I encourage anyone
who is looking for his or her next great adventure to try the sport.
And I’m always looking for new dive buddies, so come with me
and I’ll introduce you to the wonderful underwater world, waiting
for you just below the surface. ¢
CASE STUDY #4: HEAVY EQUIPMENT DEALER CELEBRATES 100TH ANNIVERSARY
4
TV Markets Broadcasting Coverage
Around the State
3,300
Books Distributed
5,800
Page Views on 100th Anniversary
Microsite
11
Unique Press Releases
57
Unique MediaPlacements
30
Point-of-Sale Displays
20,000+
Hard Hat Stickers Distributed
RESULTS
C ASE STUDY #5:
REAL ESTATE DEVELOPER LAUNCHES NEW MIXED-USE PROJECT
Secure investors and sponsorships, increase awareness among travel sports industry, and attract retailers.
BUSINESS OBJECTIVE
EVENTS
MERCHANDISE
DIGITAL SOCIAL
PAID ADVERTISIN
G
PU
BLIC RELATIO
NS
CASE STUDY #5: REAL ESTATE DEVELOPER LAUNCHES NEW MIXED-USE PROJECT
GOVERNOR APPEARANCE / GROUND BREAKING CEREMONY
CASE STUDY #5: REAL ESTATE DEVELOPER LAUNCHES NEW MIXED-USE PROJECT
E-BLASTS
WATCH PERFECT GAME PL AYERS ON TURF TALK AT L AKEPOINT
FIND ALL OF THE INTERVIEWS ON L AKEPOINT’S YOUTUBE CHANNEL
Perfect Game players talk with sports journalist Rachel Baribeau on Turf Talk
Share this:
lakepointsports.com
130 Old Allatoona Road SE | Emerson, GA 30137 US
Subscribe to our email list
DO YOU BELIEVE THAT WE WILL WIN?
WE BELIEVE THAT WE WILL WIN!
Join us at LakePoint Sports on our new Multiuse Field to watch USA
take on Germany at noon on our new 23’ HD screen.
Admission is free and concessions will be open. Gates open at 11:30.
Bring your blankets, chairs, tents, and your best team gear!
CASE STUDY #5: REAL ESTATE DEVELOPER LAUNCHES NEW MIXED-USE PROJECT
SOCIAL MEDIA ENGAGEMENT
CASE STUDY #5: REAL ESTATE DEVELOPER LAUNCHES NEW MIXED-USE PROJECT
50,000+
Hotel Room Nights Booked
28
HotelsPrivate Capital
$200 MILLION
1 MILLION
Social Reach
RESULTS
250,000
Athletes
1 MILLION
Visitors
350+
Media Outlets CorporateSponsorships
$2+ MILLION
GETTING SOCIAL
S M A R T E G I E S 1
T H E A R C H I T E C T U R E O F S O C I A L M E D I A
I am sitting in a #building.
I like buildings.This is where I
built my building.Watch me build
a building.I’m a professional
builder.
Now listening toREO Speedwagon’s“We Built this City.”
I’m hanging outwith people whobuild buildings.
This is how Ibuilt my buildingin more detail.
Here’s a vintagephoto of my
favorite building.
Here is apinboard of
cool buildings.
S M A R T E G I E S 1
T H E A R C H I T E C T U R E O F S O C I A L M E D I A
I am sitting in a #building.
I like buildings.This is where I
built my building.Watch me build
a building.I’m a professional
builder.
Now listening toREO Speedwagon’s“We Built this City.”
I’m hanging outwith people whobuild buildings.
This is how Ibuilt my buildingin more detail.
Here’s a vintagephoto of my
favorite building.
Here is apinboard of
cool buildings.
Why it is Impor tant
• B2B marketers use, on average, four different social networking platforms: LinkedIn (91%), Twitter (85%), Facebook (81%), and YouTube (73%).**
• 69% of B2B markets gathered credible market insights from their social media efforts.*
• 60% of companies saw improved search rankings from their social media efforts.*
• 56% of B2B marketers acquired new business partnerships through social media.*
• Participation in social media marketing for B2B purposes has climbed to over 90 percent.*
• LinkedIn has over 300 million professionals.
*Stats from Cmo.com**Stats from Social Media Examiner
S M A R T E G I E S 2
14% 17%
64%
Why LinkedIn?
S M A R T E G I E S 2
W H Y L I N K E D I N ?
Build
Relationships
Lead
Generation
Online
Research
Benefits of Using LinkedIn as a Business Networking Tool
S M A R T E G I E S 3
B E N E F I T S O F U S I N G L I N K E D I N A S A
B U S I N E S S N E T W O R K I N G T O O L
! Gather reliable information with your computer.
! Enhanced market research capabilities.
! Target-rich.
! Ability to stand out from the crowd with a compelling profile.
! Offers a respectful and intelligent approach for anyone.
! Eliminate the need for road warrior status.
! Make contact quickly regardless of geography.
! Superior networking capabilities.
! Showcase expertise and offer thought leadership.
! Allows you to participate in industry conversations.
• Lead Generation• Market Research/
Competitive Intelligence
• Research• Networking• Thought Leadership• Brand Awareness
HOW TO USE SOCIAL MEDIA TO INTEGRATE
Critical Success Factors
• Strategic Planning
• Budget Allocation
• Responsiveness
• Risk Assessment
• On-Going Evaluation