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www.chcs.org June 8, 2015 Advancing Delivery and Payment Reform in Managed Care Provider Networks: Opportunities for State Purchasers Support for this webinar is provided through a grant from the Robert Wood Johnson Foundation’s State Health and Value Strategies Project.

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Page 1: Advancing Delivery and Payment Reform in Managed Care ... June 8, 2015 . Advancing Delivery and Payment Reform in Managed Care Provider Networks: Opportunities for State Purchasers

www.chcs.org

June 8, 2015

Advancing Delivery and Payment Reform in Managed Care Provider Networks: Opportunities for State Purchasers

Support for this webinar is provided through a grant from the Robert Wood Johnson Foundation’s State Health and Value Strategies Project.

Page 2: Advancing Delivery and Payment Reform in Managed Care ... June 8, 2015 . Advancing Delivery and Payment Reform in Managed Care Provider Networks: Opportunities for State Purchasers

Welcome

Tara Oakman Senior Program Officer Robert Wood Johnson Foundation

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Page 3: Advancing Delivery and Payment Reform in Managed Care ... June 8, 2015 . Advancing Delivery and Payment Reform in Managed Care Provider Networks: Opportunities for State Purchasers

Webinar Logistics

• A recording of this presentation, along with the slide set, will be available following the webinar. ► http://www.statenetwork.org ► An email with this information will also be sent to all

participants

• Due to the large number of participants, we will not be able to open the phone lines for questions; please use the Q&A feature instead.

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Page 4: Advancing Delivery and Payment Reform in Managed Care ... June 8, 2015 . Advancing Delivery and Payment Reform in Managed Care Provider Networks: Opportunities for State Purchasers

Webinar Logistics

• Roll over the green bar at the top of the page and left click on Q&A.

• Type your question in the box. Click on “All Panelists” in the “Ask” box.

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Page 5: Advancing Delivery and Payment Reform in Managed Care ... June 8, 2015 . Advancing Delivery and Payment Reform in Managed Care Provider Networks: Opportunities for State Purchasers

Robert Wood Johnson Foundation’s State Health and Value Strategies Program • Committed to providing technical assistance to

support state efforts to enhance the quality and value of health care by improving population health and reforming the delivery of care services

• Connects states with their peers and experts to develop tools to undertake new quality improvement and cost management initiatives

• Places an emphasis on building system capacity, engaging stakeholders, and promoting payment and other purchasing reforms

• http://statenetwork.org/about/state-health-and-value-strategies/

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Page 6: Advancing Delivery and Payment Reform in Managed Care ... June 8, 2015 . Advancing Delivery and Payment Reform in Managed Care Provider Networks: Opportunities for State Purchasers

I. Introductions

II. Overview: State Levers and Contracting Approaches

III. State Perspectives: Arizona and Tennessee

IV. Questions

Agenda

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Page 7: Advancing Delivery and Payment Reform in Managed Care ... June 8, 2015 . Advancing Delivery and Payment Reform in Managed Care Provider Networks: Opportunities for State Purchasers

Tricia McGinnis Vice President Center for Health Care Strategies

George Jacobson Project Manager Arizona Health Care Cost Containment System Brooks Daverman Director of Strategic Planning and Innovation Tennessee Division of Health Care Finance and Administration

Introductions

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Page 8: Advancing Delivery and Payment Reform in Managed Care ... June 8, 2015 . Advancing Delivery and Payment Reform in Managed Care Provider Networks: Opportunities for State Purchasers

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About the Center for Health Care Strategies

A non-profit health

policy resource

center dedicated to

advancing access,

quality, and cost-

effectiveness in

publicly financed

health care

Page 9: Advancing Delivery and Payment Reform in Managed Care ... June 8, 2015 . Advancing Delivery and Payment Reform in Managed Care Provider Networks: Opportunities for State Purchasers

I. Introductions

II. Overview: State Levers and Contracting Approaches

III. State Perspectives: Arizona and Tennessee

IV. Questions

Agenda

9

Page 10: Advancing Delivery and Payment Reform in Managed Care ... June 8, 2015 . Advancing Delivery and Payment Reform in Managed Care Provider Networks: Opportunities for State Purchasers

Provider-Facing VBP |Accountability Continuum

10

Capitation

Leve

l of F

inan

cial

Ris

k

Degree of Care Provider Integration and Accountability

Performance- Based Programs

Accountable Care Programs

Shared Risk

Shared Savings

Condition or Service Line

Programs Performance-

Based Contracts (PBC)

Pay for Performance

Bundles &

Episodes of Care

Programs

10 Adapted from: United Healthcare

Performance Penalties

Value-Based Purchasing (VBP) = Broad set of payment strategies that link financial incentives to providers’ performance on a set of defined measures of quality and/or cost or resource use

Page 11: Advancing Delivery and Payment Reform in Managed Care ... June 8, 2015 . Advancing Delivery and Payment Reform in Managed Care Provider Networks: Opportunities for State Purchasers

Opportunities and Challenges of Implementing VBP in Managed Care

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• State-led purchasing via managed care accounts for ~ 35% of the market

• 40% of the commercial market in VBP • HHS goal of 85% of Medicare spend in

VBP by 2016

Opportunities: Leverage

• State purchasers historically have had lower rates

• Maintaining access among fragile provider networks

• Limitations of data and analytics

Challenges: Provider Uptake

Page 12: Advancing Delivery and Payment Reform in Managed Care ... June 8, 2015 . Advancing Delivery and Payment Reform in Managed Care Provider Networks: Opportunities for State Purchasers

Continuum of Plan-Facing VBP Implementation Approaches

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• Plan-defined models and parameters

• Pilot projects

• Menu of models

• Alignment on program components (e.g. metrics, eligibility)

• Specify % of spending covered

• Require adoption of specific models

• Specify payment methods and other parameters

FLEXIBLE PRESCRIPTIVE

Page 13: Advancing Delivery and Payment Reform in Managed Care ... June 8, 2015 . Advancing Delivery and Payment Reform in Managed Care Provider Networks: Opportunities for State Purchasers

State Levers for VBP Implementation via Managed Care

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Encourage • RFP

questions • Contractual

supports • Quality/

efficiency transparency

Incent • Contractual

incentives or penalties for adoption

• Rate-setting incentives

• Patient assignment rules

Require

• Contractual requirements

• Legislation • Regulatory

requirements

Page 14: Advancing Delivery and Payment Reform in Managed Care ... June 8, 2015 . Advancing Delivery and Payment Reform in Managed Care Provider Networks: Opportunities for State Purchasers

Managed Care VBP Best Practices

Use RFPs to identify plans that will be good partners. Use contracts to drive delivery and payment reforms. Design a contracting strategy to give plans more

leverage. Set policies that give state purchasers more

negotiating power. Develop legislation, regulations, and policies to drive

reforms. Increase the transparency of quality and efficiency

information.

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Page 15: Advancing Delivery and Payment Reform in Managed Care ... June 8, 2015 . Advancing Delivery and Payment Reform in Managed Care Provider Networks: Opportunities for State Purchasers

New Mexico’s Approach

• Plans required to implement VBP projects under the Medicaid Centennial Care Waiver

• Implementation Approach: ► Health plans submitted VBP proposals for review ► Based on submissions and state needs, NM selected patient-

centered medical home (PCMH) and accountable care organization (ACO) projects

► Plans have flexibility over model and payment design ► State identified a uniform measure set aligned with existing

plan reporting requirements ► State established a uniform evaluation and reporting

plan to measure effectiveness

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Page 16: Advancing Delivery and Payment Reform in Managed Care ... June 8, 2015 . Advancing Delivery and Payment Reform in Managed Care Provider Networks: Opportunities for State Purchasers

I. Introductions

II. Overview: State Levers

III. State Perspectives: Arizona and Tennessee

IV. Questions

Agenda

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Page 17: Advancing Delivery and Payment Reform in Managed Care ... June 8, 2015 . Advancing Delivery and Payment Reform in Managed Care Provider Networks: Opportunities for State Purchasers

Value Based Purchasing in Managed Care Contracting June 8, 2015

Page 18: Advancing Delivery and Payment Reform in Managed Care ... June 8, 2015 . Advancing Delivery and Payment Reform in Managed Care Provider Networks: Opportunities for State Purchasers

Arizona Managed Medicaid • AHCCCS: Arizona Health Care Cost Containment System

Medicaid Managed Care since 1982 • Acute Care: 8 MCOs, assigned geographically • Arizona Long Term Care System [EPD & DD]: 3 MCOs

assigned geographically includes acute, behavioral health, and long term care services

• 4 of the MCOs are owned by, or part of large health systems

• 3 MCOs have organizational relationships with health system sponsored ACOs

18 Reaching across Arizona to provide comprehensive quality health care for those in need

Page 19: Advancing Delivery and Payment Reform in Managed Care ... June 8, 2015 . Advancing Delivery and Payment Reform in Managed Care Provider Networks: Opportunities for State Purchasers

Value Based Payment Initiative: Innovation through Competition Acute, CRS, Integrated Behavioral Health/ LTSS, DD • Contracted MCOs must have a % of provider payments in “value

based arrangements” • If the value based payment requirement is met, the MCO is

eligible for a quality distribution-1% of their capitation • The quality distribution is based on both the performance

measured against performance standards and their ranking against other MCOs

• % of provider payments in a VBP arrangement started at 5% in 1st year---goes to 50% by October 2017

• 6 Quality Measures: ED use, Readmissions, (3) Well Child Visits, Children’s Dental

19 Reaching across Arizona to provide comprehensive

quality health care for those in need

Page 20: Advancing Delivery and Payment Reform in Managed Care ... June 8, 2015 . Advancing Delivery and Payment Reform in Managed Care Provider Networks: Opportunities for State Purchasers

Key Considerations • Coordination of Care Coordination: Don’t want

to pay more than once • The Risk-Accountability Continuum • Data-Connectivity Challenges: HIE

Participation • Agency Systems and Infrastructure • Learning Culture-Partnership-Ownership • MCO Innovation <> Provider Capacity

20 Reaching across Arizona to provide comprehensive quality health care for those in need

Page 21: Advancing Delivery and Payment Reform in Managed Care ... June 8, 2015 . Advancing Delivery and Payment Reform in Managed Care Provider Networks: Opportunities for State Purchasers

What Else? • Behavioral-Physical Health Integration • Other VBP Initiatives • Sustainability: MCOs’ VBP Costs • Assessing Value in VBP Arrangements

21 Reaching across Arizona to provide comprehensive quality health care for those in need

Page 22: Advancing Delivery and Payment Reform in Managed Care ... June 8, 2015 . Advancing Delivery and Payment Reform in Managed Care Provider Networks: Opportunities for State Purchasers

Links • ACUTE CARE PROGRAM VALUE-BASED PURCHASING INITIATIVE http://www.azahcccs.gov/shared/ACOM/ACOMApproved.aspx

• LONG TERM CARE SYSTEM ELDERLY AND PHYSICALLY/DISABLED PROGRAM PAYMENT REFORM INITIATIVE

http://www.azahcccs.gov/shared/Downloads/ACOM/PolicyFiles/300/318.pdf

http://www.azahcccs.gov/shared/Downloads/ACOM/PolicyFiles/300/318_A.xlsx

http://www.azahcccs.gov/shared/Downloads/ACOM/PolicyFiles/300/318_D.pdf

22 Reaching across Arizona to provide comprehensive quality health care for those in need

Page 23: Advancing Delivery and Payment Reform in Managed Care ... June 8, 2015 . Advancing Delivery and Payment Reform in Managed Care Provider Networks: Opportunities for State Purchasers

Tennessee Health Care Innovation Initiative

Advancing Delivery and Payment Reform in Managed Care Provider Networks: Opportunities for State Purchasers June 8, 2015 More information available at: http://www.tn.gov/HCFA/strategic.shtml

Page 24: Advancing Delivery and Payment Reform in Managed Care ... June 8, 2015 . Advancing Delivery and Payment Reform in Managed Care Provider Networks: Opportunities for State Purchasers

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“I believe Tennessee can also be a model for what true health care reform looks like.” “It’s my hope that we can provide quality health care for more Tennesseans while transforming the relationship among health care users, providers, and payers. If Tennessee can do that, we all win.”

– Governor Haslam’s address to a joint session of the state

Legislature, March 2013

Tennessee Health Care Innovation Initiative

We are deeply committed to reforming the way that we pay for healthcare in Tennessee

Our goal is to pay for outcomes and for quality care, and to reward strongly performing physicians

We plan to have episodes and population-based payment models account for the majority of healthcare spend within the next three to five years

Page 25: Advancing Delivery and Payment Reform in Managed Care ... June 8, 2015 . Advancing Delivery and Payment Reform in Managed Care Provider Networks: Opportunities for State Purchasers

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National movement toward value-based payment

Forty percent of commercial sector payments to doctors and hospitals now flow through value-oriented payment methods. -Catalyst for Payment Reform

“Looking forward, we project that 20% to 25% of our medical costs will run through some form of value-based network contract in 2014 and are committed to increasing that participation percentage to 45% by 2017”

“HHS has set a goal of tying 30 percent of traditional, or fee-for-service, Medicare payments to quality or value through alternative payment models, such as Accountable Care Organizations (ACOs) or bundled payment arrangements by the end of 2016, and tying 50 percent of payments to these models by the end of 2018.”

“Thirty-seven Blue Plans have more than 350 value-based programs in market or in development, with more than 215,000 participating providers providing care to nearly 24 million members.”

“Cigna has been at the forefront of the accountable care organization movement since 2008 and now has 114 Cigna Collaborative Care arrangements with large physician groups that span 28 states, reach more than 1.2 million commercial customers and encompass more than 48,000 doctors.”

"...increase value-based payments to doctors and hospitals by 20% this year to north of $43 billion...ended the year at about $36 billion of spend in value-based arrangements and we're looking to drive that north of $43 billion in 2015”

“We hope to have 75 percent of primary care physicians in our networks participating in this population health model by 2016."

Page 26: Advancing Delivery and Payment Reform in Managed Care ... June 8, 2015 . Advancing Delivery and Payment Reform in Managed Care Provider Networks: Opportunities for State Purchasers

Tennessee’s Three Strategies

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Primary Care Transformation

Episodes of Care

Long Term Services and Supports

Examples Source of value

▪ Maintaining a person’s health overtime

▪ Coordinating care by specialists

▪ Avoiding episode events when appropriate

▪ Encouraging primary prevention for healthy consumers and coordinated care for the chronically ill

▪ Coordinating primary and behavioral health for people with SPMI

▪ Achieving a specific patient objective, including associated upstream and downstream cost and quality

▪ Wave 1: Perinatal, joint replacement, asthma exacerbation

▪ Wave 2: COPD, colonoscopy, cholecystectomy, PCI

▪ 75 episodes by 2019

▪ Provide long-term services and supports (LTSS) that are high quality in the areas that matter most to recipients

▪ Aligning payment with value and quality for nursing facilities (NFs) and home and community based care (HCBS)

▪ Training for providers

Strategy elements

▪ Patient Centered Medical Homes

▪ Health homes for people with serious and persistent mental illness

▪ Care coordination tool with Hospital and ED admission provider alerts

▪ Retrospective Episodes of Care

▪ Quality and acuity adjusted payments for LTSS services

▪ Value-based purchasing for enhanced respiratory care

▪ Workforce development

Page 27: Advancing Delivery and Payment Reform in Managed Care ... June 8, 2015 . Advancing Delivery and Payment Reform in Managed Care Provider Networks: Opportunities for State Purchasers

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Contracting approach Contract TennCare State Employee Health Plan

# of members ~ 1.3 million ~ 270,000

Value based payment required for members?

by January 1, 2017

Participating Insurers BCBST, United, and Amerigroup

Unknown (incumbents: Cigna and BCBST)

Language on broader commercial

implementation

RFP Question: “What are your plans to adopt episode based payment models population based payment models in other books of business and/or other geographies, and at what pace?”

2017: 50% of fully insured members & 10% self insured ASO members 2019: 60% of fully insured members & 15% self insured ASO members

Link to contract or RFP http://www.tn.gov/tenncare/forms/

MCOStatewideContract.pdf

http://tn.gov/generalserv/cpo/sourcing_sub/NewestFiles/31786-00125%20Amd%204.pdf

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Major payers in Tennessee have committed to have 80% of members across all books of business cared for through a population-based model within five years.

Tennessee’s timeline for PCMH and Health Home rollout:

2015 2016 2017 2018

Q3 – Q4: PCMH and Health Home Technical Advisory Groups meet to advise on design elements of the program

Q3: Launch multi-payer PCMH pilot for a minimum of 12 practices

Q3: Launch Health

Homes statewide Q3: Practice

transformation training begins

Q3: Expand multi-payer PCMH to pilot practices plus one grand region

Q3: Expand multi-payer PCMH statewide

Primary Care Transformation: Timeline

Page 29: Advancing Delivery and Payment Reform in Managed Care ... June 8, 2015 . Advancing Delivery and Payment Reform in Managed Care Provider Networks: Opportunities for State Purchasers

Episodes of care: 75 in 5 years

29

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State Com-mercial Plans

Source: TennCare and State Commercial Plans claims data, episode diagnostic model, team analysis

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Wave

Design Year 2013 2015 2016 2017 2018 2019 2014

1 2 3 4 5 6 7 8 9 10 11

$ 4,125,011,076.65 $ 1,259,718,441.88

Page 30: Advancing Delivery and Payment Reform in Managed Care ... June 8, 2015 . Advancing Delivery and Payment Reform in Managed Care Provider Networks: Opportunities for State Purchasers

I. Introductions

II. Overview: State Levers and Contracting Approaches

III. State Perspectives: Arizona and Tennessee

IV. Questions

Agenda

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