The Admin’s Niche

The Admin’s Niche

(previously known as the Coffee Break Ezine)

is supplied by the Institute for

Certified Administrative Professionals

011 615 2868 www.competencyservices.co.za

I S S U E 05

In this issue

Why Windows 7 Will Be Better Than Vista

Pg 2-3

Magical Music Pg 3

6 Serious Office Health Risks

Pg 4-5

WI FI Wonders and Ultimate USBs

Pg 5

The Worst Words to Say at Work

Pg 6

Power Dressing For The Woman

Pg 7

DOH!! 10 of the Worst Job Interviewees

Pg 7

It’s Soccer Time Pg 8-9

Nibbles of Knowledge Pg 10

June has finally arrived, and I must say from what I have seen, Johannesburg in particular is looking beautiful for the Soccer World cup. Just so you don't miss your favourite team,

the last two pages have the official Fifa schedule for matches. If any of the readers from the coastal areas have pictures of the

area which have been fixed up - please send it to me - I would like to put it in July’s ezine

ICAP WOULD LIKE TO WISH BAFANA BAFANA

THE BEST OF LUCK FOR THE WORLD CUP!

Now onto the technical stuff - there has been a lot of controversy about Windows 7 versus Windows Vista, I myself have found myself in

arguments on which one is the better operating system. The article “Why Windows

7 will be better than Vista” will be able to assist you to not allow yourself to get into a

similar situation.

When searching for articles I sometimes find interesting facts or funny anecdotes that are

too short for an article by themselves. I had a few empty spaces in this month’s Ezine and decided to “squeeze” a few in. If you have

ever been involved in interviewing potential employees, turn to page 7 for a good giggle.

No matter how hard we try, the environment

in which we work in can always present us with some kind of danger. Page 4 presents you with a list of possible health risks found within the office environment and how to

prevent them.

Thank you to everyone who joined us at the Networking Event titled Office Politics. There

is a change in date for June’s networking event. The networking event, presented by

Lee Chapman CPS, Vice President of the International IAAP Chapter at Large will take

place on the 23 June 2010. For more information email

prcommunications@capinstitute.co.za.

Well done to all those who wrote the May 2010 exams. Now that stress of having to

study is replaced by the stress of the results! Please be patient as IAAP have to process

everyone’s marks!

If any article ideas pop into your head, please let me know by sending me an email to prcommunications@capinstitute.co.za.

If you would like to write an article that is

aimed at helping administrative professionals do their jobs more effectively or advance

their career, or perhaps you had a moment of creativity, please feel free to e-mail the

article to me on: prcommunications@capinstitute.co.za

If the article is approved and appears in the Ezine, you will be named as the author.

Till next month …

Kelly CAP, The Editor

Education is the most powerful weapon

which you can use to change the world.

~ Nelson Mandela ~

“born 18 July 1918,

served as President of South Africa from 1994 to 1999, and

was the first South African president to be elected in a

fully representative democratic election”

June 2010

Do not forget to support South Africa by wearing your soccer shirts on football Friday! ICAP does!!

11 Days till Soccer 2010

Page 2

Why Windows 7 Will Be Better Than Vista By Tom Yager, InfoWorld

Adapted from: http://www.pcworld.com/businesscenter/article/153019-2/why_windows_7_will_be_better_than_vista.html

On the elevator to my hotel room, a 20-something man, too tanned and relaxed to be in the tech industry, spied the massive logo on the shopping bag-like tote that Microsoft doled out at its Professional Developer's Conference. "Windows 7, huh?" There's always another one," I said. Without missing a beat, he replied dryly, "They need another one." This gentleman is not a registered PC. Ironically, my tote's straps were tied around the handle of a less ostentatious rolling bag that cradles a new unibody MacBook Pro. Some things aren't worth getting into in an elevator. It's really difficult for a savvy user not to bring a cynical, or at least sceptical, viewpoint to Windows 7 after the foot-shooting that was pre-SP1 Vista. What many end-users will see in Windows 7 is an effort to Mac-ify Windows, right down to enabling multitouch gestures on Tablet PCs, and copying Apple is instant, certain buzzkill. Apple claims that Microsoft is suffering a drought of original ideas. Reading between the lines, Microsoft counters that Vista, before Service Pack 1 (it's proud of SP1 and later), was a mess for many reasons, but in part because every yahoo on the Internet was invited to transmit his gripes and fantasies directly to Microsoft product managers, who were then duty-bound to take them seriously.

Look, Don't Listen That probably works when you're architecting the next rev of SQL Server, because the only people who supply

feedback are those with specific expertise. Poll the public at large about what it wants from a client operating system, and you end up with a lot of data that can't be parsed definitively. I've put that too kindly. It's like trying to diagnose a hypochondriac's true ills based on self-reporting of his perceived ailments. It just wastes the time of people who have better uses for it. It's better to tell the patient to shut up and get the story directly from his body and blood. For Windows 7, Redmond is telling the rabble to put a sock in it, and is instead wiring Windows 7 for more of what it calls "telemetry." Telemetry is the data that unmanned sensors like satellites, planetary rovers, and weather instruments send back to a place where the data is stored and analyzed. When you click the check box in Media Player, Office, or Windows that invites you to help Microsoft make better products, your PC becomes a highly detailed recorder and reporter of your system's state and your usage patterns -- data that gets shipped to Microsoft.

How detailed is this telemetry? Analyzing opt-in telemetry from millions of users, Microsoft determined that a substantial percentage of them change desktop backgrounds fairly frequently. Analysis revealed seasonal and periodic patterns in these changes, so one of Windows 7's features lets you schedule desktop background changes. It's a small thing and a poor example, but Microsoft's telemetry says that people will use it if it's exposed in a friendly way. Let users' usage patterns, not the users, tell the story. Apple never asks customers what they want; it watches what customers do. This delivers an interesting benefit: By analyzing what people do, you can identify workflow snags and spot common work-arounds. Fairly simple enhancements based on this data make it appear that the vendor has been

reading your mind. How could they know exactly what I need? They didn't waste their time, or yours, asking you what you need.

Search to Anywhere A more significant example of a telemetry-inspired Windows 7 feature is search. Search has been integral to Windows Explorer since Clippy, and yet telemetry indicated that users still spend an inordinate amount of their workday looking for and organizing information. Windows users are just resigned to it. Windows 7 creates Libraries, somewhat akin to OS X's Smart Folders, where data-sharing a project, type, or other criteria can be grouped. Microsoft also observed that when users search, they want to search all of the sources that they can access regardless of their location. All of the search hits show up in one list, roughly Internet search engine style but better formatted (and without the ads), and the hyperlink in each search hit takes you to the data wherever it lives. Microsoft doesn't credit all of its innovations to telemetry, but one of the features of Federated Search that seems clearly based on behavioral data is that hyperlinks pointing to locations behind the company firewall automatically set up the equivalent of a task-specific VPN session without requiring user interaction. Microsoft isn't just watching end-users; it has analyzed the patterns of interaction between users and their help desks and found what we in IT already know: Support staff wastes an inordinate amount of time on problems that users can fix themselves, and waiting for a fix is unproductive time for users as well.

Page 3

See Dick Crash At its current pre-beta milestone, Windows 7 self-diagnoses and treats a variety of common ills, along the lines of the troubleshooting wizards scattered throughout Vista. What's different in Windows 7 is that the troubleshooters are scripted in PowerShell, making them modifiable and extensible by IT staff.

When a user calls the help desk with a more complicated problem, instead of asking the user what they did in order to try to replicate the problem, a client-side activity recorder accumulates UI actions and screen shots at relevant intervals, so they can be shown to an admin or a help desk staffer. When asked, a user can't retrospectively report the steps that led to a failure. So don't ask. Have them do it again, record it (not watch it via Remote Assistance), study the telemetry, and you'll know. When you find a solution, you can push fixes out in the form of registry patches, replacement code, or global policy changes.

Microsoft somehow discovered that fixing what's broken once you figure out what it is happens to be an IT pain point. Outrage over Microsoft's analysis of user behaviour is senseless. Every move you make on the Web is tracked in excruciating detail. Commercial sites use analysis of statistics and usage patterns to change their design and to personalize presentation to target specific groups. There, telemetry is not opt-in and the data gathered is far from anonymous. It's the cost of opening your browser, and if that data weren't collected and analyzed, Amazon, Google, and InfoWorld.com couldn't change as your needs do.

Continued … Why Windows 7 Will Be Better Than Vista

MAGICAL MUSIC The impact of ubiquitous personal digital technology on the way we live is only starting to become evident, though it’s a safe bet that what we do and say is far more likely to be recorded (and published) than ever before given that most people in developed nations are now carrying an audio recording device (in their MP3 player or phone), a digital camera (in their phone) and perhaps even a digital video recording device in one of their toys too. That’s one of the aspects of RareMonoShop’s new FMP3 watch that we think makes it a killer app. The otherwise normal-looking watch can record up to a Gigabyte of conversation/negotiations and suddenly the worth of that verbal contract being the paper it’s written on (i.e. nada) increases substantially in value. Apart from service as a covert recording device, there are several other aspects of the FMP3 watch that make it a winner – it records audio direct from any source such as a CD player or radio, with or without a computer (USB2.0 and Windows or Mac), has an FM transmitter which means you can play it through your car audio system. A few examples of other new products to be sold from the new English-language website designed for international customers include a clever portable Aluminium lap-desk, a laptop holder for the car, a Silent Keyboard/Mouse and a bunch of USB-powered devices such as a bottle cooler and warmer, an Aroma Diffuser, Warmer Slippers/Gloves, Seat Warmer, Eye Warmer and a 9 port USB Hub that looks like a Gold Ingot. The new web site opens this week though we have the Japanese-language address if you want a sneak peak. RareMonoShop is the new international distribution arm for Tokyo-based innovation and design house Thanko which has developed and marketed over 100 unique (and some quite remarkable) items since it opened its doors in 2003. Thanko opened a purpose-built Chinese R&D office in 2005 to help develop and procure products to match market needs and the new raremonoshop web site due to open this week is designed international customers in any country and to market the company’s products to distributor/dealers who are interested in handling Thanko products in international territories. A few examples of the new products announced with the new website launch.

1. Gold Ingot USB Hub -- 9ports USB hub shaped as and modeled from a Gold Ingot would be a great surprise when placed on the desk or table. Its weight of 2.1kgs makes it easy to plug and unplug USB by its own weight.

2. USB Wireless Space Mouse Lite -- The revolutionary wirelessly remote controllable mouse in the air has been renewed. The transmitter/charger part becomes smaller to carry out easily. Also the mouse can be used during battery charge.

3. USB Eye Warmer -- When your eyes get tired, it relaxes not only your eyes but comfort your body overall. It is so light to carry out anywhere. Power on/off switch can control temperature at hand.

4. USB Seat Warmer -- Though it looks like a seat cushion, a slim heater is built-in. It starts to warm up immediately when plugged-in to USB port. Power on/off switch can control temperature at hand.

Page 4

Sitting at a desk all day can be hazardous to your health. Back pain, eyestrain and sleep problems can all be results of increasingly sedentary yet stressful work environments. The number of physically demanding jobs has dropped to less than 10% from 20% in the 1950s, according a study published by economic and social policy researchers at the Urban Institute, meaning the number of jobs that require some exertion were cut in half, leaving more Americans susceptible to desk-job-related health problems. Here are six office-related maladies and how they can be prevented.

Carpal Tunnel Syndrome

Problem: Any motion that is repeated over and over again can cause injury or pain, according to occupational-health-focused Denver Chiropractor Dr. T. Randall Eldridge. But carpal tunnel syndrome isn't just pain or soreness from too much typing. It's the tingling, numbness, itching or even sharp pain caused when a nerve that runs through the forearm is compressed by swollen ligaments and bones in the wrist, according to the National Institutes of Health. Prevention: Before you're forced to treat carpal tunnel with acupuncture, drugs or even surgery, stretching and other exercises may help release tension in the wrist, the NIH says. And, contrary to what many believe, your wrists shouldn't actually rest on those cushy wrist pads that sit below your keyboard or mouse pad. They should actually be used as a

guide for how high your wrists should be, according to occupational therapist to Marji Hajic. Hajic says hands should hover over the wrist rest and it should only be used as a rest in between bouts of typing.

Lower-Back Pain Problem: Sitting for hours on end, particularly if you have bad posture, can be devastating to your body over time if you don't get moving on a regular basis. And back pain is actually a major reason for missed work for adults of all ages, according to the Georgetown University Center on an Aging Society. But bad posture at your desk goes beyond the obvious slouching. Sitting up straight but curving your back too much can be a cause of lower-back pain as well, notes the NIH. Prevention: Besides being better aware of your posture as you're sitting at your desk, getting regular exercise including abdominal strengthening activities should relieve some of the pressure on your lower back. Having too fat a wallet in your back pocket can be a bad thing as well. Sitting on a large wallet can put pressure on the sciatic nerve, which can cause sharp back pain, according to UAB Health System in Birmingham, Ala.

Other Joint Problems Problem: The human body is meant to move, and staying in one position for too long can make joints feel tight. Sitting at a desk especially shortens and tightens the hip flexors, the muscles than help pull your

legs toward your body, according to the Yoga Journal. And tight hip flexors can actually contribute to back pain as well since tight hips force the pelvis to tilt forward, compressing the back, Yoga Journal says. Prevention: Besides getting up from your desk at regular intervals and walking around a bit, the Mayo Clinic recommends a number of stretches that can help loosen up your hips.

Eyestrain Problem: Office workers who spend hours a day staring at a computer screen might tell you that after a certain amount of time, their vision gets blurry and their eyes generally become more sensitive. Those symptoms (as well as too-watery or too-dry eyes, a headache or a sore neck) could be indications of eyestrain, according to the Mayo Clinic. Prevention: To prevent eyestrain at your computer, increase your font size so you don't have to squint, suggests Microsoft (NASDAQ: MSFT - News) (though the font on this informative page might cause readers to do just that). You may also want to rest your eyes frequently by looking away from your computer screen and reducing any glare on your monitor, the Mayo Clinic suggests.

Bacteria Problem: "The desk, in terms of bacteria, is 400 times more dirty than your toilet," University of Arizona microbiologist Dr. Charles Gerba told WebMD (NASDAQ: WBMD - News). "People turn their desks into bacteria cafeterias because they eat at them, but they never clean

6 Serious Office Health Risks

by Althea Chang Adapted from: http://finance.yahoo.com/career-work/article/109579/serious-office-health-risks?mod=career-

worklife_balance

Continued … 6 Serious Office Health Risks

Page 5

them. The phone is the dirtiest, the desktop is next, and the mouse and the computer follow." But bacteria problems at your desk could be more severe than Gerba thinks. Breadcrumbs and other food remnants get can get in between keys on your keyboard, attract rats and lead to unintended exposure to their germs. What's more, many raw and cooked foods need to remain refrigerated, and leaving them out for two hours or more is a food safety no-no.

Prevention: If you frequently eat your lunch at your desk, you may want to make sure you have hand sanitizer and antibacterial wipes to wipe down your work surface daily. That can also

protect you from germs sprayed into the air by your coughing and sneezing coworkers. If your office has a communal kitchen sink with a sponge, the American Dietetic Association suggests using paper towels instead, just to stay safe from bacteria. The association goes as far as recommending that those who eat in the office bring a refrigerator thermometer and a meat thermometer as well.

Stressful Situations

Problem: Stress can be a problem at work regardless of how physical your day-to-day activities are, but those who do exert themselves on the job can actually use some of their activities to ease their stress. If you're chained to a desk, however, you may be even more likely to have stress-related outbursts. About one-sixth of workers said anger at work led to property damage, and

2%-3% of workers admit to pushing, slapping or hitting someone at work, according to Reuters. "With roughly 100 million people in the U.S. work force ... that's as many as 3 million people," Reuters reports. Additionally, about 22% of U.S. workers say they've been driven to tears because of workplace stress and 9% say that stress has led to physically violent situations, reports RJC Associates, a career development firm. Prevention: Smaller stressors can be handled with breathing and relaxation techniques at your desk or a break outside of the office, but some conflicts may call for mediation by an unbiased party. And believe it or not, video games have been suggested as a method for easing workplace stress, according to CareerBuilder.com. With the job market recovering and more companies hiring, however, it's starting to look like new job prospects could be a promising way out of stressful work conditions as well.

WI FI WONDERS

The rate at which Wi-Fi networks are popping up in homes and offices is impressive. To save money and to have less of an impact on the environment many of the components and accessories we use with our

wireless networks and computers are going green.

D-Link announced today that it is the first company to offer green Wi-Fi networking gear for home networks. According to D-Link its Green home network Wi-Fi routers are capable of saving up to 40% in power usage. Power savings are gained from the ability for the routers to detect cable length and link status and adjust power accordingly. The routers can also be programmed to turn the Wi-Fi radio off to save power.

D-Link’s Green Ethernet technology has been integrated into three of its Wi-Fi products for home users including the D-Link Xtreme N Gigabit Router DIR-665, Xtreme N Duo Media Router DIR-855, and the Xtreme N Gaming Router DGL-4500. The routers aren’t new; the Green technology is new to them though. Power savings using the Green technology is claimed to be 32% on the DIR-655, 41% on the Dir-855, and 31% on the DGL-4500.

ULTIMATE USBs

The humble USB device has come a long way in a short time and over the years we have seen the technology used to power a growing array of peripherals from weather stations to personal aroma diffusers, now a device that will heat things up around the office - literally - the USB cup warmer. Gone are the days of getting sidetracked in front of the PC only to find a cold coffee by your side ten minutes later. This little gadget not only does away with that but adds a few extras to the mix. The cup warmer simply plugs into a regular USB socket and keeps your drink heated at a constant temperature of about 122 – 140 degrees Fahrenheit. A red LED light indicates when the heating element is on, and the user can switch it off without having to unplug any cables – a handy feature as the unit has a 4-port USB 2.0 hub for connecting other devices. Add to this a battery operated clock for the desktop and you have yourself a “hot” little number.

Page 6

Some words and phrases are often used to buy time, avoid giving answers, and escape commitment. If you use these words and phrases yourself, take a scalpel and cut them out of your thinking, speaking, and writing.

"Try" "Try" is a weasel word. "Well, I'll try," some people say. It's a cop-out. They're just giving you lip service, when they probably have no real intention of doing what you ask. Remember what Yoda says to Luke Skywalker in "Star Wars": "Do or do not--there is no try." Take Yoda's advice. Give it your all when you do something. And if it doesn't work, start over. Put passion into your work, and give it your best effort, so you can know that you did all you could to make it happen. So if the outcome you were expecting didn't come to fruition, it's not because you didn't do everything you could to make it happen. It just wasn't the right time for it or it wasn't meant to be.

"Whatever" This word is a trusted favorite of people who want to dismiss you, diminish what you say, or get rid of you quickly. "Whatever," they will say as an all-purpose response to your earnest request. It's an insult and a verbal slap in the face. It's a way to respond to a person without actually responding. When you say "whatever" after another person has said his or her piece, you have essentially put up a wall between the two of you and halted any progress in communicating. It's a word to avoid.

"Maybe" and "I don't know" People will sometimes avoid making a decision--and hide behind words and phrases like "maybe" and "I don't

know." There's a difference between legitimately not knowing something and using words like these as excuses. Sometimes during a confrontation, people will claim not to know something or offer the noncommittal response "maybe," just to avoid being put on the spot. If that seems to be the case, ask, "When do you think you will know?" or "How can you find out?" Don't let the person off the hook so easily.

"I'll get back to you" When people need to buy time or avoid revealing a project's status, they will say, "I'll get back to you," and they usually never do. If people say they will get back to you, always clarify. Ask them when they will get back to you, and make sure they specify the day and time. If they don't, then pin them down to a day and time and hold them to it. If they won't give you a day or time, tell them you'll call in a day or week and follow up. Make sure you call and get the information you need.

"If" Projects depend on everyone doing his or her part. People who use "if" are usually playing the blame game and betting against themselves. They like to set conditions, rather than assuming a successful outcome. People who rely on conditional responses are fortifying themselves against potential failure. They will say, "If Bob finishes his part, then I can do my part." They're laying the groundwork for a "no fault" excuse and for not finishing their work. There are always alternatives, other routes, and ways to get the job done. Excuse makers usually have the energy

of a slug and the spine of a jellyfish. You don't want them on your team when you're trying to climb Mt. Everest.

"Yes, but . . ." This is another excuse. You might give your team members suggestions or solutions, and they come back to you with "Yes, but . . ." as a response. They don't really want answers, help, or solutions. You need to call the "Yes, but . . ." people out on their avoidance tactic by saying something like "You know, Jackie, every time I offer you a suggestion you say, 'Yes, but . . . ,' which makes me think you don't really want to solve this problem. That's not going to work. If you want to play the victim, go right ahead, but I'm not going to allow you to keep this up." After a response like that, you can be assured that the next words you hear will not be "Yes, but . . ."!

"I guess . . ." This is usually said in a weak, soft-spoken, shoulder-shrugging manner. It's another attempt to shirk responsibility--a phrase that is muttered only when people half agree with you but want to leave enough leeway to say, "Well, I didn't really know. . . . I was only guessing." If you use this phrase, cut it out of your vocabulary.

"We'll see . . ." How many times did we hear our parents say this? We knew they were buying time, avoiding a fight or confrontation, or really saying no. It's better to be decisive and honest by saying, "I need more information. Please present your case or send me the data--both pro and con--so I can make an informed decision." That way, the interested parties will contribute to an in-depth, well-researched "verdict."

The Worst Words to Say at Work 9 common words and phrases that will make you sound noncommittal, undependable, and untrustworthy

by Linnda Durre, Forbes.com Adapted from: http://hotjobs.yahoo.com/career-articles-the_worst_words_to_say_at_work-1250

DOH!!! 10 Of The WORST JOB INTERVIEWEES! www.funfacts.com

Page 7

If you want an assertive personality and make your presence felt, if you want people at work to look up to you and not take you for granted thinking you to be a delicate darling, choose the cloths that throws oomph’s of attitude. The concept of power dressing had its beginning in 1980’s with shoulder pads, bold jewelry and strong colors being huge rage among women. Woman then wanted to claim equal rights and respect at work place. Now power dressing has evolved into more fashionable ensembles. Woman today has an option to make power statements with her cloths while still

preserving her finer and sexy image. Here are some wardrobe essentials for those power moves.

A Business suit which not only defines your personality but also your figure. A pencil skirt could be a good option, looks elegant and yet chic. Pair it up with high heels.

Nicely tailored satin trouser to go with cropped jackets and shirts.

Some nice fitted shirts in cotton or silk. Go for plains or bold geometric prints, your choice.

Its high heels all the way whether its stilettos or blocks. Blacks, browns or at the most white don’t experiment with colors here much. Just emphasis on having clean polished pair every morning.

Have some structured bags or clutches with no glitter and dazzle. Check your bag for functionality apart from aesthetics. It should have enough space and pockets to carry your gadgets, makeup, keys and important documents. Everything neatly tucked in the

bag, your hands will be free to make impressions while you are doing the power talk.

Keep makeup to minimum yet clean to have that polished look. Just a hint of kohl or liner for your eye and a dab of lip bam or gloss is all that you need. Keep the skin clean, just a little hint of foundation with compact will get you through the day.

Hair has to be pulled back in a neat ponytail or French knot to give you that refined look. This will also give your face a nice sculpted look. Use a hair gel and hair spray to secure the hair in place the whole day.

Make your look interesting by opting for some bold, dramatic bracelet. This will add an element of surprise to your look. Don’t go overboard with jewellery. Rest of the pieces needs to be simple and elegant. Go for pearl or diamond studs and simple chain.

Last but not the least don’t forget to do a good investment in having a good time piece.

Power Dressing For The

Woman By Rashmik

http://ayushveda.com/blogs/beauty/power-dressing-for-the-woman/

As I steady myself for a round of gruelling job interviews, I began to wonder about what the worst possible things

you could do in a job interview would be.

As it turns out, a survey in the US by Careerbuilder.com of 3000 hiring managers managed to compile a list of the

top 10, and here they are.

1. Candidate answered cell phone and asked the interviewer to leave her own office because it was a “private” conversation.

2. Candidate told the interviewer he wouldn’t be able to stay with the job long because he thought he might get an inheritance if his uncle died – and his uncle wasn’t “looking too good”.

3. Candidate asked the interviewer for a ride home after the interview.

4. Candidate smelled his armpits on the way to the interview room.

5. Candidate said she could not provide a writing sample because all of her writing had been for the CIA and it was “classified”.

6. Candidate told the interviewer he was fired for beating up his last boss.

7. When applicant was offered food before the interview, he declined saying he didn’t want to line his stomach with grease before going out drinking.

8. A candidate for an accounting position said she was a “people person” not a “numbers person”.

9. Candidate flushed the toilet while talking to interviewer during phone interview.

10.Candidate took out a hair brush and brushed her hair.

Page 8

IT’S SOCCER TIME

Group A

Match Date - Time Venue

1 11/06 16:00 Johannesburg - JSC South Africa vs Mexico

2 11/06 20:30 Cape Town Uruguay vs France

17 16/06 20:30 Tshwane/Pretoria South Africa vs Uruguay

18 17/06 20:30 Polokwane France vs Mexico

33 22/06 16:00 Rustenburg Mexico vs Uruguay

34 22/06 16:00 Mangaung / Bloemfontein France vs South Africa

Group B Match Date - Time Venue

3 12/06 16:00 Johannesburg - JEP Argentina vs Nigeria

4 12/06 13:30 Nelson Mandela Bay/Port Korea Republic vs Greece

19 17/06 16:00 Mangaung / Bloemfontein Greece vs Nigeria

20 17/06 13:30 Johannesburg - JSC Argentina vs Korea Republic

35 22/06 20:30 Durban Nigeria vs Korea Republic

36 22/06 20:30 Polokwane Greece vs Argentina

Group C Match Date - Time Venue

5 12/06 20:30 Rustenburg England vs USA

6 13/06 13:30 Polokwane Algeria vs Slovenia

22 18/06 16:00 Johannesburg - JEP Slovenia vs USA

23 18/06 20:30 Cape Town England vs Algeria

37 23/06 16:00 Nelson Mandela Bay/Port Slovenia vs England

38 23/06 16:00 Tshwane/Pretoria USA vs Algeria

Group D

Match Date - Time Venue

7 13/06 20:30 Durban Germany vs Australia

8 13/06 16:00 Tshwane/Pretoria Serbia vs Ghana

21 18/06 13:30 Nelson Mandela Bay/Port

Elizabeth Germany vs Serbia

24 19/06 16:00 Rustenburg Ghana vs Australia

39 23/06 20:30 Johannesburg - JSC Ghana vs Germany

40 23/06 20:30 Nelspruit Australia vs Serbia

The soccer starts on 11 June 2010 - the next two pages tell you when your favourite team plays

GOOD LUCK BAFANA BAFANA

Page 9

Group F

Match Date - Time Venue

11 14/06 20:30 Cape Town Italy vs Paraguay

12 15/06 13:30 Rustenburg New Zealand vs Slovakia

27 20/06 13:30 Mangaung / Bloemfontein Slovakia vs Paraguay

28 20/06 16:00 Nelspruit Italy vs New Zealand

41 24/06 16:00 Johannesburg - JEP Slovakia vs Italy

42 24/06 16:00 Polokwane Paraguay vs New Zealand

Group G Match Date - Time Venue

13 15/06 16:00 Nelson Mandela Bay/Port Côte d'Ivoire vs Portugal

14 15/06 20:30 Johannesburg - JEP Brazil vs Korea DPR

29 20/06 20:30 Johannesburg - JSC Brazil vs Côte d'Ivoire

30 21/06 13:30 Cape Town Portugal vs Korea DPR

45 25/06 16:00 Durban Portugal vs Brazil

46 25/06 16:00 Nelspruit Korea DPR vs Côte d'Ivoire

Group H

Match Date - Time Venue

15 16/06 13:30 Nelspruit Honduras vs Chile

16 16/06 16:00 Durban Spain vs Switzerland

31 21/06 16:00 Nelson Mandela Bay/Port

Elizabeth Chile vs Switzerland

32 21/06 20:30 Johannesburg - JEP Spain vs Honduras

47 25/06 20:30 Tshwane/Pretoria Chile vs Spain

48 25/06 20:30 Mangaung / Bloemfontein Switzerland vs Honduras

Group E

Match Date - Time Venue

9 14/06 13:30 Johannesburg - JSC Netherlands vs Denmark

10 14/06 16:00 Mangaung / Bloemfontein Japan vs Cameroon

25 19/06 13:30 Durban Netherlands vs Japan

26 19/06 20:30 Tshwane/Pretoria Cameroon vs Denmark

43 24/06 20:30 Rustenburg Denmark vs Japan

44 24/06 20:30 Cape Town Cameroon vs Netherlands

IT’S SOCCER TIME

Nibbles of Knowledge ...

Page 10

S T A R T B O O K I N G N O W , B E F O R E I T I S T O O L A T E

Important dates:

2 June 2010 Nominations for PA of the Year 2010 end today do not miss out on the opportunity to nominate

someone for this prestigious award

2-3 June 2010 Project Management for the Office Professional

16 June 2010 Public Holiday

23 June 2010 Networking event: Managing Upwards: Strategies for succeeding with your boss

Starts at 6pm!

For more information call 011 615 2868 or email prcommunications@capinstitute.co.za

J U N E 2 0 1 0 S U N M O N T U E W E D T H U F R I S A T

1 2 PMOP

3 PMOP

4 5

6 7 8 9 10 11

Soccer

Starts!!

12

13 14 15 16 Public

Holiday

17

18 19

20 21 22 23

Network

24 25 26

27 28 29 30

The Origins of the Humble TOOTHBRUSH!

The toothbrush as we know it today was not invented until 1938. From around 3000 BC, people used anything from a 'chew stick' - a thin twig with a frayed end, to feathers, bones and porcupine quills to clean their teeth. The bristle toothbrush, similar to the type used today, was invented in China in 1498. The bristles were actually made of coarse hairs taken from the back of a hog's neck and attached to a bamboo stick or bone. William Addis of England is credited with creating the first mass-produced toothbrush in 1780. In 1770 he had been placed in jail for causing a riot. While in prison, he decided that the method for teeth brushing of the time – rubbing a rag on one's teeth with soot and salt – could be improved. So he took a small animal bone, drilled small holes in it, obtained some bristles from a guard, passed the bristles through the holes on the bone and glued them. The first patent for a toothbrush was by H. N. Wadsworth on November 7th, 1857 in the USA, but mass production of the product in America didn't begin until 1885. The rather advanced design had a bone handle with holes bored into it for the Siberian Boar hair bristles. Boar wasn't an ideal material; it retained bacteria, it didn't dry well, and the bristles would often fall out of the brush. Boar bristles were used until 1938, when nylon bristles were introduced by Dupont de Nemours. The first nylon bristle toothbrush, made with nylon yarn, went on sale on February 24, 1938, and was called Doctor West's Miracle Toothbrush. The first electric toothbrush, the Broxodent, was introduced by the Squibb company under the name Broxodent. The com-pany (now Bristol-Myers Squibb) released it at the centennial of the American Dental Association in 1960. In January 2003, the toothbrush was selected as the number one invention Americans could not live without, beating out cars, computer, mobile/cell phones, and microwave ovens.

NETWORKING: Managing Upwards Managing Upwards: Strategies for succeeding with your boss

Presented by: Lee Chapman CPS, PA to CEO of Advtech R75 for non IAAP members … R50 for IAAP members