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SESSION 24FOOD SAFETY SUMMIT 2019
Active Managerial Control
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1• John Zimmermann
2• Hal King
3• Shannon McKeon
2019 Food Safety Summit
Active Managerial Control (AMC)
What Does It Look Like?
Foodservice Industry Challenge
Foodborne Illness Statistics
48 million illnesses (1 in 6)
128,000 hospitalized
3,000 deaths
~$78 billion in medical costs
68% occur in restaurants
Top 5 Risk Factors
Improper holding temperature
Poor personal hygiene
Inadequate cooking
Contaminated equipment
Food from unsafe source
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Impact Evaluation Of Foodborne Outbreaks
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The Real Cost Of Foodborne Illness
Food Safety is a legal and moral imperative.
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AMC (Active Managerial Control) Defined
AMC is defined as “the purposeful incorporation of specific actions or
procedures by industry management into the operation of their
business to attain control over foodborne illness risk factors.”
Active managerial control is a proactive, rather than reactive, approach
to food safety in your operation.
Basically, it means that you will develop and implement a food safety
plan that will keep the food you serve to your customers safe.
Reference: FDA Food Code, Annex 4, Management of Food Safety Practices, Achieving AMC
of Foodborne Illness Risk Factors.
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How Do You Develop An AMC Plan?
Identify food safety procedures and SOPs that will keep food safe and
the operation sanitary.
Monitor all procedures to be sure your workers are properly following
them. The foodservice manager is responsible for monitoring safe food
handling practices that contribute to foodborne illness.
Verify that procedures are controlling the risk factors.
Train workers on appropriate food safety SOPs and sanitation
procedures.
Conduct periodic re-evaluation of procedures and policies.6
A Few Examples of AMC Best Practices
Frontline Hourly Employee Food Safety Training
Certified Food Protection Manager Training
Employee Health & Ill Worker Exclusion Policy
Monitoring Procedures:
Thermometer Calibration or Accuracy Checks
Refrigeration Temperatures
Receiving Temperatures
Cooking >> Holding >> Cooling >> Reheating Temperatures
Sanitizer Concentration (PPM) & Dish Machine Temperatures
Recipe Card – Incorporate CCP Designation
Purchasing Specifications
SSOP’s – Sanitation Standard Operating Procedures
Equipment and Facility Design Preventive Maintenance Plan7
Conduct Periodic Risk Based Self Assessments
Personal Hygiene
Time & Temperature Control
Cross Contamination Prevention
Sanitation & Pest Control
Records, Training & Self-Inspection
Purchasing & Receiving
Regulatory Compliance
General Observations – Good Retail Practices
Document Corrective Actions or Risk Control Plans
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Summary: Active Managerial Control
Implement Standard Operating Procedures (SOP’s)
Establish Monitoring Procedures
Assess Effectiveness
Demonstrate Knowledge
Take Appropriate Corrective Action
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Fairfax County Health Department
BEYOND COMPLIANCE:
HEALTH DEPARTMENT ASSESSMENT
AND RECOGNITION OF EFFECTIVE
ACTIVE MANAGERIAL CONTROL
01 02
REGULATORY
INSPECTIONS MUST
BE PROACTIVE IN
AMC ASSESSMENT
ASSIST OPERATORS
IN DEVELOPING AND
IMPLEMENTING AMC
Regulatory Responsibility
ANNEX 4
AMC Promotion Plan
STAFF
TRAINING
ASSESSMENT
TOOLS &
PROMOTION RESOURCES
AMC
PROMOTION
INITIATIVE
AMC
RECOGNITION/
INCENTIVIZING
1
3
• AMC Components
Corrective Actions
VerificationTraining
Policies
in
AMC in Practice
Inspection absent of critical violations
Active assessment
Risk Factors
Good Retail
Practices
Temperature logs
3rd party audit
Internal HACCP
Demonstration of Knowledge
Intentional proactive food safety systems
AMC Examples
Hands as a Vehicle of ContaminationPersonal HygieneEmployee Health
Contaminated EquipmentConsumer AdvisoryUnsafe Food Source
Inadequate CookingTime/Temperature RelationshipImproper Holding Temperatures
Colored gloves for raw or ready-to-eat food preparation
Color coded cutting boards, tongs, etc.
Recipe CardsThermometer Calibration Logs
Designated person to monitor employee hygiene
Updating menu asneeded/communicate with
HD
Date marking policies and reference tools, day-dot systems
Health check before shift Designated person to inspect shipments received
Temperature logs (cooling, hot/cold holding, receiving, and equipment)
• Active Managerial Control Award
01Accolade Pin
Inspection
Report
CommentsNewsletter
02
03
04 Webpage
• STAMP: Safety Through Actively Managing Practices
STAMP decal for
glass/window display
Recognition on the FCHD’s Consumer
Protection Program website and the
Quarterly Food for Thought newsletter
Congratulatory Letter from EH Director
Reduction in inspection frequency
Certificate of STAMP
recognition
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01
02
02Fast Food
RestaurantGrocery Stores
Adult Care Home
Food Service Public Schools
• STAMP Program Participants
Hospital
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Full Service
Restaurants
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• BENEFITS OF ASSESSING &
PROMOTING AMC
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AWARENESS
Better understanding
Increased adoption
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BIG-PICTURE
Assessment of food
safety
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TOOL
for long-term
compliance
RESOURCE
ALLOCATION
Less time spent at inspections,
enforcement, complaints
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• AMC PROGRAMS
Arizona
Alaska Alaska State
Maricopa County
California
Orange County
Sacramento County
San Luis Obispo County
Colorado
Boulder County
Denver City-County
Jefferson County
Mesa County
Pueblo County
Idaho Central District
Minnesota
Clay County
Washington CountyMontana Montana State Nebraska Lincoln-Lancaster County Ohio Huron
County
Washington
Whatcom
County
Virginia Fairfax County Wisconsin Wauwatosa City
Questions?
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