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Actal Annual Report 2011 Annual Report 2011 Less regulatory burden More power

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Annual report of Dutch advisory board on regulatory burden 2011

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Page 1: Actal Annual report 2011

Actal Annual Report 2011

Annual Report 2011

Less regulatory burdenMore power

Page 2: Actal Annual report 2011

Actal Annual Report 2011

10

15

23

Contents1. Foreword 2

2. Actal’s new role 3

2.1 Mission 3

2.2 Tasks 4

2.3 Playingfield 5

2.4 Investinginknowledge 7

3. System assessment 13

4. Ex ante scrutiny 18

4.1 AdvisoryPeriodJanuary-May2011 18

4.2 AdvisoryPeriodJune–December2011 20

4.3 AdvisingtheLowerHouseofParliament 21

5. Strategic recommendation 27

5.1 Strategicrecommendationontheapproach 27

5.2 Strategicrecommendationonaspecifictargetgroup 30

5.3 Strategicrecommendationonaspecificangle 30

6. Signals from society 32

Appendices

1. Strategic recommendations 34

2. Investigations 35

3. Organisation 36

AUTO INHOUD!!!! pagcijfers goed checken!

The citizenTherecommendationLess Regu­latory Burden on Careisaboutreducingtheregulatoryburdenfor

thecareclientandthecaregiver

whenapplyingforit,proving

eligibilityforitandprovidingit.

The businessTherecommendationBuilding Blocks for Fewer Regulations

offerstheconstructionindustrya

perspectiveonlessburdensome

alternativestothecurrentbuilding

regulations.

The professionalTherecommendationLeeway for the police professional is

aboutreducingtheregulatory

burdenonthepoliceconstable,

thedetectiveandtheoperational

manager.

Page 3: Actal Annual report 2011

Actal Annual Report 2011

1. Foreword The year 2011 was an exciting transitional year for Actal, in which the foundations have been laid for the permanent Actal.

Theorganisationhasenteredanewphase.Thischangerequiredthe

developmentofanewapproach.Thus,Actalhasdevelopedan

instrumentcalledthesystemassessmentwhichwillbeusedinannual

reviewsofministriestoseehowtheyareperformingwhendrafting

newregulationsintermsofreducingregulatoryburden.

WealsohavemodernisedthewayActalpresentsitself.Weareproud

toabletoofferyoutheAnnualReport2011indigitalform.

Oursymposium‘Lessregulatoryburden,morespace’,on

2November2011,markedthestartofthenewActal.Wewant

firmercontactwiththethreetargetgroupsbusinesses, citizens

and professionals.Westrivetopickupmoresignalsfromsociety

onthereductionofregulatoryburden.

DuringtheActalsymposium,thenewimageconceptwaslaunched.

Actal’sobjectiveisasocietyinwhichtheGovernmentachievesits

objectivesinsuchawaythatcitizens,businessesandprofessionals

arehinderedaslittleaspossiblebyregulations.Afterall,ifyourhands

aretiedbehindyourback,youcanhardlyinitiatesomethingnew.

WithinthenewidentityofActal,thismetaphorisillustratedbyportraits

thatexpresstheideathroughdifferentactions:lessregulatoryburden,

morepersonalattention,moreyourself,moreinvolvement,more

decisiveness,moreinnovation,morepersonaldevelopment,more...

Wearelookingforwardtocooperatingwithyoutofurtherreduce

regulatoryburden.

Jan ten Hoopen Eric Helder Lili Doude van TroostwijkChairmanoftheBoard Boardmember Boardmember

Less regulatoryburdenMoreempathy

Page 4: Actal Annual report 2011

Actal Annual Report 2011

On 1 June 2011, Actal set itself a new course. The new decree has come into effect and the newly appointed Board has formulated a new mission. This chapter is about Actal’s new role.

2. Actal’s new role

2.1

Mission

Thenewmission:ActaladvisestheGovernmentandParliamentto

lowertheregulatoryburdenonbusinesses,citizensandprofessionals

inhealthcare,education,securityandsocialsecuritysectors,asmuch

aspossible.Actalchoosesthesubjectsonwhichitissuessolicited

and unsolicitedrecommendations,basedpartlyonsignalsfrom

society.Itseeksnewopportunitiestolimitregulatoryburdeninthe

Netherlandsandchallengesregulatorstotakeadvantageofthese

opportunities.Actalworkstogetherwithorganisationswithinand

outsidetheNetherlands,includingitssisterorganisationsinother

EuropeanmemberStates.

CorevaluesforActal’sworkingprocedureareindependence,

opennessandreliability.Inmakingitsrecommendations,Actalstrives

forquality,clarityandusability.Actal’sobjectiveisasocietyinwhich

theGovernmentachievesitsobjectivesinawayinwhichcitizens,

businessesandprofessionalsarehinderedaslittleaspossible

byregulations.

InAugust2011,ActalofferedtheWorkProgramme2012tothe

MinisterofELIandtheMinisterofBZK1.WithintheRutte-Verhagen

Cabinet,theirbriefistocoordinatethereductionofregulatoryburden.

AttherequestoftheLowerHouseofParliament,theCabinetdecided

thatActalshouldbegivenapermanentandlegalstatus.Thebill

establishingapermanentAdvisoryBoardforthereviewofregulatory

burden(ActestablishingActal)wasplacedbeforetheCouncilofState

foranopinionlate2011.

AlladvisorytasksofActalconcernregulatoryburdeninthebroad

sense.ThisisreflectedinthenewnameAdviescollegetoetsing

regeldruk(AdvisoryBoardonregulatoryburden).Becauseofits

nationalandinternationalreputation,theabbreviationActalhas

beenmaintained.

Page 5: Actal Annual report 2011

Actal Annual Report 2011

3.Strategicrecommendation:Strategicrecommendationsareabout

practicalwaysofreducingregulatoryburden.Actalhasthreetypes

ofstrategicrecommendations:

- Recommendationsabouttheoverallapproachtoregulatory

burdenandthetoolsthattheCabinetisusingforthispurpose.

- Recommendationsforaspecificgroupofbusinesses,citizensor

professionals.Theserecommendationsfocusonpolicy,

implementationandsupervisionresultingfromnationalor

Europeanregulations.

- Recommendationsfromaspecificangle,suchasreducing

regulatoryburdenbybetteruseofpublicrecordsortheuse

ofICTinordertorelievetheregulatoryburden.

2.2

Tasks

Actalhasthreeadvisorytasks:systemassessment,exantescrutiny

andstrategicrecommendation.Actalbasesitsworkasmuchas

possibleonsignalsaboutregulatoryburdenfromsociety.Thereis

constantinteractionamongsttheActal’sthreetasks.Forexample,a

signalfromsocietyaboutregulatoryburdencanleadtoastrategic

recommendation.Thesignalcanalsobeinvolvedinthesystem

assessment.TheoutlineofActal’snewroleis:

1.Systemassessment:TheGovernmentandtheministriesare

responsibleforthereductionofregulatoryburdenintheNetherlands.

Actalassesseswhetherministrieshaveasolidsystem(procedure),

toensurethatregulatoryburdenisreduced.Togetherwithministries,

Actalreviewstheactivitiesofthedepartmentandattheresults

obtained.UsingthesystemassessmentActalannuallyassesseshow,

indrawingupnewregulations,ministrieshavedealtwiththe

consequencesofregulatoryburden.

2.Exantescrutiny:Whenthereareproposalswithmajorimplications

forregulatoryburdenonbusinesses,citizensorprofessionals,Actal

canissuearecommendationtotheministersconcernedduringthe

formativephaseofthelegislation.TheLowerHousecanalsoask

Actaltoissuearecommendationaboutproposedregulationsof

theCabinetoraboutproposalsbytheLowerHouseitself(private

member’sbillsandamendments).

Page 6: Actal Annual report 2011

Actal Annual Report 2011

Advisory Board

Actalconsidersitimportanttoperiodicallyreflectonsocial

developmentsinrelationtoActal’smissionandtasks.Fromthe

beginningof2011,ActalthereforeestablishedanAdvisoryBoard.

Actalwouldliketomakeuseoftheexpertiseandexperienceof

peopleindifferentpositionsinsociety.TheAdvisoryBoardmeets

twiceayear.

Internationally

Attheendof2012,theCommission’sActionProgrammefor

ReducingAdministrativeBurdensintheEuropeanUnionwillcome

toanend.Actalhasalwaysdevoteditselftoapowerfulapproach

inEurope,sincealargeshareoftheburdenthatbusinesses(and

citizens)sufferfromisofEuropeanorigin.Itisthereforeimportantthat

theeffortofBrusselsoverrecentyearsshouldbecontinued.Much

oftheinternationaleffortofActalin2011mustbeseenagainst

thisbackground.

2.3

Playing field

Inestablishingrecommendations,Actalworkstogetherwithvarious

organisationswithinandoutsidetheNetherlands,includingsister

organisationsinotherEuropeancountries.Actalconsultswithand

carriesoutvisitstoindividualcompanies,sectororganisationsof

businesses,citizensandprofessionals.

FIGURE 1

Actal’s national playing field

Parliament

Inspecting & implementing

bodies

Local authorities

(Sector organisations of)

businesses, citizens and professionals

Request for recommendations

and signals

Request for recommendations

and signals

Assessment and recommendation

Assessment and recommendation

Work visits

Signals

Signals

Recommendation

Assessment and recommendation

Signals

Cabinet and Ministries

Page 7: Actal Annual report 2011

Actal Annual Report 2011

TheNetherlandsisinternationallyonrecordasapioneerinreducing

regulatoryburden.ReasonswhytheNetherlandsmayconsideritself

tobeinthevanguardare:

- Attentiontoallformsofregulatoryburden(inadditiontothe

administrativeburdenalsocostsofsubstantivecompliance).

- Broadorientationontargetgroups(inadditiontoregulatoryburden

forbusinesses,alsoregulatoryburdenforcitizensand

professionals).

- Solidsystemof‘checksandbalances’,includinganindependent

advisoryboard.

Attheendof2011,Actal,alongwithitssisterorganisationsin

Germany(NationalerNormenkontrollratorNKR),GreatBritain

(TheRegulatoryPolicyCommitteeorRPC)andSweden(Regelrådet),

draftedapositionpaperandputitbeforetheEuropeanCommission.

Inthispositionpaper‘TheEndoftheCommission’sAction

ProgrammeforReducingAdministrativeBurdensintheEuropean

Union-Whatcomesnext?’aneffectiveEuropeanapproachinthe

futureisoutlined.GiventhePolishEUPresidencyinthesecondhalf

of2011andtheDanishEUPresidencyinthefirsthalfof2012,visits

weremade,interalia,toWarsawandCopenhagen,tocallattention

totheideasasexpressedinthepositionpaper.

FIGURE 2

Timeline of Action Programme

InMarch2011,theInternationalRegulatoryReformConference

tookplaceinAmsterdam.Besidestheexchangeofnewideasfor

thereductionofregulatoryburden,extensivediscussionswereheld

aboutthefutureofthe(European)approachtoregulatoryburden.

ActalpresentedthemostimportantdevelopmentsoftheDutch

approachextensivelyatthepublicmeetingoftheHighLevel

GroupofIndependentStakeholdersonAdministrativeBurdens

(TheStoiberGroup).

January 2007Commission proposesto launch an Action Programme

Summer 2007Launch of the Action Programme

Spring 2008Finalisation of the mapping of IOs

January 2009First results of AB measurement

Summer 2009Finalisation of the EU baseline measurement

2010-2011Implementation of the Sectoral Reduction Plans (possible extension)

Continuous: gathering ideas, developing proposals and adopting measures for reducing Administrative Burdens on Business

March 2007European Council agrees with the target for EU legislation and invites Member States to set ambitious national targets

January 2009Commission decides to extend the scope of the Action Programme to 30 EU acts

October 2009Commission presents Sectoral Reduction Plans

2012End of the Action Programme

2012Reduction potential of measures adopted: -25%

2007 2008 2009 2010 2011 2012

Page 8: Actal Annual report 2011

Actal Annual Report 2011

2.4

Investing in knowledge

Actalpaysconstantattentiontothetransferofknowledgeand

experienceaboutreducingregulatoryburden.Bothonrequestand

onitsowninitiative,Actalorganisesbriefingsessions.Additionally,

in2011,thefollowinginitiativeswerelaunched.

Chair of ‘Costs and Benefits of Regulation’

On1July2011,TheErasmusUniversityofRotterdamappointed

NeilRickmanasProfessorfortheChairof‘CostsandBenefitsof

Regulation’.Thisacademicchairwasestablishedattheinitiativeof

ActalandisfundedbytheMinistryofEconomicAffairs,Agriculture

andInnovation.Inthisway,Actalisendeavouringtogiveanimpetus

totheknowledgeanddebateaboutbetterregulation,bothinthe

domainofpolicyandinthedomainofscience.

Actal Study Workshop

Attheendof2011,ActalopenedtheStudyWorkshop.Indoingso,

Actalgivespolicy-makerstheopportunitytomakeaprojectproposal

forreducingregulatoryburdeninaspecificpolicyarea.Obviously,the

topicneedstofitintothemissionofActal.Itcouldbeaboutaproject

proposalinaspecificpolicyarea,aspecificperson,companyorbody

oraspecificpolicytool.ThroughtheStudyWorkshop,Actalaimsto

createthechanceofnewinsightsforthereductionofregulatory

burden.Actaloffersparticipantstheopportunitytobecomefamiliar

withthetoolsforanassessment.

Furthermore,throughouttheyear,Actalhasparticipatedinthe

meetingsoftheStoiberGroup.Therewerealsomeetingswith

delegationsfromvariouscountries,mostlymotivatedbythedesireof

thesecountriestoorientthemselvestotheDutchsystemof‘checks

andbalances’forregulatoryburden.In2011,theseincluded

delegationsfromPoland,Malta,MalaysiaandFrance.

BesidesthecontinuationoftheEuropeanapproach,Actalisalso

aimingtofittheEuropeanandDutchregulatoryprocessestogether

better.InNovember2010,Actalissuedarecommendationto

strengthentheDutchEUpolicypreparations,withaviewtoreducing

theEuropeanregulatoryburden.In2011,Actalworkedonapaper

–togetherwithAdriaanSchoutoftheClingendaelInstitute–which

isabouttheconnectionbetweenEuropeanandDutchregulatory

processes.Theaimistopublishitin2012:Schout,A.andSleifer,J.

(2012)‘Apublicadministrationtakeonlegitimacy:BetterRegulation

asmultilevelgovernancechallenge’,inAmbrus,M.,Arts,K.,Hey,E,

andRaulus,H.(eds),TheRoleof‘Experts’inInternationalDecision-

Making:Advisors,Decision-MakersorIrrelevant,CambridgeUniversity

Press(underconsideration).2

Page 9: Actal Annual report 2011

Actal Annual Report 2011

A systems approach to reducing regulatory burden

Afteryearsofdevotiontoachievingacultureshiftamongstregulators,

sinceJune2011thequestionishowtheGovernmentachievesits

goalsinsuchawaythatpeoplearehamperedbyregulationsaslittle

aspossible.Thischangeisalogicalnextstepinapolicyrealitywhere

theawarenessofissuesofregulatoryburdenhasincreasedwhilethe

opportunitiestoreduceregulatoryburdenseemtobelessplentiful.

Againstthisbackground,Actallookedathowimportantorganisational

cultureandorganisationalstructureofministriesisineffectively

dealingwithregulatoryburden.Theresearchusestheinternalisation

studiesdonein2005,2007and2010andtheevaluationsofthe

covenantswhichActalimplementedin2010foranumberof

ministries.

Thefindingsofthisresearcharebeingpublishedasachapterin:

AlbertoAlemanno,FrankdenButter,AndréNijsen,JacopoTorriti,

‘BetterBusinessRegulationinaRiskSociety’(2012);J.A.vanBockel,

J.A.Sleifer,‘InternalPressures–ExternalSafeguards.Asystemic

approachforburdenreductionintheNetherlands’.

Page 10: Actal Annual report 2011

Actal Annual Report 2011

MARCH JUNE JULY OCTMAY

FIGURE 3

Developments 2011 DevelopmentsAdvice

Page 11: Actal Annual report 2011

Actal Annual Report 2011

The citizen

Page 12: Actal Annual report 2011

Actal Annual Report 2011

researchandconsultancyActalmakesan

explicitchoicetotakeapositionalongside

thecitizenandtolookatwaystoreduce

regulatoryburdenfromhisperspective.In

2011,Actaladoptedthestandpointofthe

chronicallyillseniorcitizentoarriveat

improvementsandsimplifications.

Recommendation Less Regulatory

Burden on Care

Actalhascarriedoutresearchintothe

regulatoryburdenforthehealthcareclient

andtheproviderofhealthcareondemand,

needsassessmentandtheprovisionofcare.

Theresearchmakesclearthattheregulatory

burdenforbothtargetgroupscanbestrongly

reduced,ifcurrentprocessesandpractices

weredesignedandorganised(more)from

thestandpointoftrust.

Acasestudy,specificallyfocussedona

COPDpatient,showsthattheopportunities

forreductionareverysubstantial.Inthis

The citizenThe Cabinet wants to reduce the regulatory burden for citizens after 2012 by 5% per annum. The Cabinet hopes to achieve that by abolishing regulations, simplifying procedures and improving electronic service provision.

Justasmanybeautifulwordsasgoodpolicy

intentions.Thatit’sgoingtoreduceby5%is

nice,butwhatdoesthatsaytothemanin

thestreet?Whenwillhestopfeelingconfined

andberidofhisirritationaboutbureaucracy

andbeingpatronised?Whenwillhefeelthe

spacetobecomeinvolvedinnew

developmentsandchallengesinthesociety

inwhichheresides,worksandlives,and

thusbereadyforthefuture?

ThatisnoeasytaskfortheGovernment.To

achieveresultsinthisarea,Actalislooking

evenmorethaninthepastatsignalsabout

feelingsamongstthepopulace.Inits

respect,itislikeadouble-edgedknife:

thehealthcareclientneednotfulfilany

unnecessaryadministrativeobligationsand

thehealthcareprofessionalcanfocusonhis

‘realwork’.

Theresearchmakesitclearthattheelderly

chronicallyillneedtocarryoutmany

administrativeobligationsinordertosecure

thenecessarycareforthemselves.Hehasto

dealwithcomplexregulationsthatemanate

fromvarious(executiveandsupervisory)

authorities.Careproviders,suchasnurses

andphysiciansmustalsomeetmany

obligations.Thattakesupalotoftheirtime,

whichtheythencannotactuallyspendon

care.Basedonthisresearch,Actalpointsout

that‘moretimeforcareandmorehandsat

thebedside’becomeavailableifregulations

andpracticesrelymoreontrust.

Page 13: Actal Annual report 2011

Actal Annual Report 2011

Conclusion

Theresearchclearlyindicatesthatwerethe

Governmenttotrustthecitizenmore,thiswould

yieldverysignificantopportunitiestoachieve

noticeablechangesforcitizens.Thecitizenis

givenspacebytheGovernmenttochoosethe

desiredcareandasaresulthasthefeelingof

beingtakenseriously.Henolongerneedsto

knockontheGovernment’sdoorforallhis

choicesandwritedowneverythinghedoes

blackandwhiteonpaperandjustifyit.Nomore

patronising,lesspaperandfewerexaminations.

Andalsolesstimewastedbythecitizenon

accountoftheGovernment.Forthechronically

illelderly,thissavingsintimecanamountto

morethan90%ofthetotal.

TheresearchindicatesthatVWSisalready

takingstepstoreduceadministrativeburdens

andbureaucracy.Inresponsetothe

recommendation,VWShasindicatedthatthe

recommendationsofActalfitinwiththe

developmentsthattheDepartmenthassetin

motion.However,thereisonecomponentof

therecommendationof26May2011which

VWSwillnotfollowforsubstantivepolicy

reasons.Thisconcernstheproposaltorestrict

orabolishaccountabilityforthePGB.VWS

haschoseninthefutureonlytoallowthePGB

foralimitedgroupofthoseneedingcare.

AlthoughithasbeendeterminedthatVWS3

hastakengreatstridestoaddress

bureaucracyinhealthcareandtoimprove

serviceprovision,theresearchshowsthat

muchismorepossible.

Actalrecommendsinteraliathatthe

accountabilityforthePGB4shouldbe

restrictedorevenabolished.Reductionor

eliminationdoesdependon‘earnedtrust’:

onlythoseclientswhohaveproven,inthe

past,thattheybehaveresponsiblywiththe

PGBfundshaveareducedrequirementto

justifythemselves.Actalalsorecommends

thatrecordingofthenumberofminutes

spentbyphysiciansandcaregiversbe

abolished.Thisalsoappliestoanumberof

diagnosticprocedures.Fromacertainage,

forexample75years,thesecouldbeomitted

forchronicandprogressiveconditions.

Furthermore,theperformanceindicators

needtobefocussedontheresultofthecare

andnotontheprocess.Actalconsidersita

matterfortheMinistertotakeona

coordinatingroleinthis.

PC

DS

RPC

GPC

UM

TC

SL

MV

UM

Respiratorynurse

Generalpractitioner

Pharmacist

Social InsuranceExecutive

Care AssessmentCentre

Care Office

Central AdministrationOffice AWBZ

Healthcare Insurer

Tax Authorities

Taxi card (TC)

Care surcharge (CS) CS

Use of medication (UM)

Use of medication (UM)

General Practitioner consultation (GPC)

Municipality

RPC

RPC

UM

UM

PC

PC

PC

GPC

TC

SL

MV

Ann

ette

Annette

DS

PCHome Care

RPC

RPC

RPC

GPC

PC

PC

PC

PC

DS

DS

DS

DS

DS

Respiratoryphysician

Mobility vehicle (MV)

Stairlift (SL)

Personal care (PC)

Domestic support (DS)

Respiratory physician consultation(RPC)

Use of medication (UM)

FIGURE 4

Application, indication and justification for Annette

Page 14: Actal Annual report 2011

Actal Annual Report 2011

externalassessmentofthefilesisnolongernecessary.Themain

questionofthesystemassessmentreads:Isthe(departmental)

assessmentofregulatoryburdenbeingproperlyandconsistently

implemented?

Assessmentofregulatoryburdencanberegardedas‘properand

consistent’iftheconsiderationofeachfilepriortodecision-makingis

ofsufficientqualityandiftheassessmentisaccompaniedbyeffective

safeguardsregardingorganisationalstructureandculture.

Preparation for First System Assessment

Thefirstsystemassessmentin2012relatestofilesintheperiodfrom

1June2011to31December2011.Thesubsequentsystem

assessmentshaveaperiodofinvestigationofonecalendaryear.In

theautumnof2011,anorganisationalanalysiswascarriedoutto

understandhoweachdepartmentseparatelyorganised(attentionto)

weighinguptheregulatoryburdenassociatedwithproposed

regulations.Thismeansthatthewayinwhich(legislative)proposals

comeaboutwithinadepartmentisvisualised.

Actal advises the Government and Parliament about the system of assessing the effects of proposed regulation for the regulatory burden for businesses, citizens and professionals in the healthcare, education, security and social security sectors. This advisory task is called the system assessment.

Notonlyistheexanteassessmentbyministriesonthevariousformsof

regulatoryburdeninproposedregulationsexaminedunderthe

microscope,butalsothewaythedepartmenthasorganiseditsattention

totheseconsiderations.Otherpartsofthesystemsuchastheofficial

ImpactAssessmentBoard(CET)5andtheBusinessImpactAssessment

(BET)6areinvolvedintheopinion.

The Purpose of the System Assessment

Thepurposeofthisannualassessmentistodetermineretrospectively

whetherthesystemadequatelyensuresthattheministriesare

mappingtheimplicationsforregulatoryburdenproperlyand

consistentlyandthatthoseimplicationsonregulatoryburdenare

takenintoaccountinthedecision-makingtosuchanextentthat

3. System assessment

Page 15: Actal Annual report 2011

Actal Annual Report 2011

3.Reportingphase:Actaldrawsupa(comprehensive)finalreport

containingthefindingsofallministries.Thesefindingsare

presentedasmuchaspossibleinsuchawaythatitiseasyto

compareministrieswitheachother(benchmarking).Actalwill

presentthereportandrecommendationstotheMinisterofELIand

theMinisterofBZK,theotherministersconcerned,and(for

information)senttobothHousesoftheDutchParliament.Atthat

stage,theresultsofthesystemassessmentaremadepublic.Actal

willactivelycommunicateaboutthis.

Aftercompletingtheanalysisoftheorganisation,thesystem

assessmenthasthreephases:

FIGURE 5

Phases System Assessment

Analysis of organisation

Verificationphase

Reportingphase

January – February March – April May - June

Assessmentphase

Autumn 2011

1.Assessmentphase:Thisphasefocussesinitiallyonanumberof

fileswithregulatoryburdeneffects.Inaddition,severalmore

generalaspectsareinvolvedinthesystemassessment,whichcan

beaboutindividualministries,butalsoabouttheCabinet’s

approachtoregulatoryburden.

2.Verificationphase:Thefindingsfromtheassessmentstageresultin

confidentialdepartmentnotesthatarediscussedwitheach

department.Thediscussionsareusedtoassessthefindingsandto

determinehowthefindingscanbeexplainedinthecomprehensive

report.

Page 16: Actal Annual report 2011

Actal Annual Report 2011

The business

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Actal Annual Report 2011

Recommendation on Building Blocks

for Fewer Regulations

TherequestbytheMinisterofBZKfora

recommendationdidnotrelatetoadetailed

bill,butfocussedontheregulatoryburden

andlessburdensomealternativestothe

currentbuildingregulationsand(withaview

tothefuture)lessburdensomealternatives

fortheconstructionindustry.

Actaladvisedthefollowing:

- Researchforeachpolicyobjectivewhether

andtowhatextentprivatesolutionsare

possible(anddesirable)andwhether

regulationsarethemostappropriate

instrument.

−Researchalternativepossibilities(outside

thebuildingregulations)toachievea

reductionofgreenhousegasemissions,

sothatthebuildingregulationscan

be(partly)relievedoftherelated

requirements.

− Inthecaseofsimpleconstructions(such

On 15 September 2011, at the request of the Minister of BZK, Actal issued a recommendation in the context of the ‘fundamental revision of the building regulations’ being proposed by BZK. The Minister of BZK sent this recommendation to the Lower House on 15 December 2011.

Forthepurposesoftherecommendation,

Actalcarriedoutresearchandspoketoa

largenumberofpartiesinvolvedinthe

buildingregulations.Itemergedfromthisthat

mostpartiesunderstandthe‘spiritofthe

regulations’,butthattheyexperiencetheir

applicationinpracticeasa‘straitjacket’.The

buildingregulationsareassociatedwitha

greatdealofregulatoryburden.Earlier

researchshowed,forexample,thatthe

substantivecoststobusinessofcompliance

withtheBuildingDecreeamountto€600

millionperannum.

The businessasadormer,conservatory,carport),optfor

simpleregulations.

−Makebuildingcodesmoreaccessible

andcomprehensibleforusers.

−Shortentimelimitsandleadtimes.

−Optforcustomisedwork–combat

riskswheretheyoccur.

−Maintaintheprinciple‘noexternal

appearancerequirements,unless’and

consideradministrativeassessment

ofexternalappearanceasaless

burdensomealternativethanreviewby

buildinginspectorsemployedtoenforce

theregulationsontheexternalappearance

ofbuildings.7

−Ensureaproactiveandservice-orientated

attitude.Specificallythismeansthatin

complexapplications,anaccountmanager

mustbeavailableandthattheGovernment

activelyinformstheenvironmentinmajor

constructioninitiativesandzoning

changes.

Page 18: Actal Annual report 2011

Actal Annual Report 2011

policyresponse,however,noconcrete

proposalsarebeingmadeasyettoresolve

thisproblem.Asregardsthepolicyonthe

externalappearanceofbuildings,BZKhas

alreadytakenmeasures.Recommendations

onexternalappearancefromaninspectorate

ofexternalappearancearenolonger

compulsoryformunicipalities.BZKsees

opportunitiestofittheadministrative

assessmentofexternalappearance

recommendedbyActalintothispolicy.

Inordertoovercometheproblemof

equivalentmeasuresintechnical(safety)

regulations,whichinpracticearealways

beingreviewed,Actaladvisedacentral

register,towhichtheMinisterofBZKgrants

authorisation.TheMinisterannouncedinher

responsetotherecommendation,thatshe

willincludethispointintherevisionofthe

buildingregulations.

Policy Response

Inherresponseof27January2012tothe

Actalrecommendation,theMinisterofBZK

indicatedthatsheisadoptingmanyofthe

pointsonwhichActaladvised.Thus,BZKwill

adoptalightregulatoryregimeinthe

regulationsforsimpleconstructionprojects

anddesignsthataremorefrequentlyused,

suchasindustrialbuildingsandstandard

housing.Atthesametime,BZKalsosees

theneedformorepossibilitiesfor

customisationinthecaseofspecific

constructionprojects.Inparticular,private

commissioningisanexamplewhere,in

practice,theregulationsoftensqueeze

unnecessarily.

Atthesametime,inrevisingthebuilding

regulationsforeachpolicyobjective,BZKwill

investigatewhetherthereisaroleforthe

Governmentorwhetheraprivatesolutionis

moresuitable.ActalalsoadvisedtheMinister

totakemeasureswithrespecttoservice

provision.BZKrecognisestheproblemthat,

inpractice,leadtimesareoftenlongandthe

requirementsintheregulationsare

insufficientlyaccessibletotheuser.Inthe

Conclusion

Alsofromthepointofviewofreducing

regulatoryburden,itisimportantthatthe

buildingregulationsbefundamentally

revised.Thepolicyobjectivesandthe

implementation,serviceprovisionand

supervisionmustbereconsidered.Inthis,it

iscrucialtofocusontheusersofthe

regulations.

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4.1

Advisory Period January-May 2011

Recommendation on the Implementation of a Third Directive

on Driving Licences

InMarch2011,ActalissuedarecommendationontheImplementation

oftheThirdDrivingLicenceDirective.Theobjectiveofthisisto

harmonisetheregulationsondrivinglicencesintheEuropeanUnion.

Thus,throughouttheEuropeanUnion,therewillbeasingledriving

licenceincreditcardformat.Throughnewlicencecategories,by

halvingofthevalidityperiodforthelicenceofalorryandabus(from

10yearsto5years),theregulatoryburdenforcitizensisstructurally

increased.Anotablefeatureistheincreaseinsubstantivecompliance

costsforcitizensby2.6millionEurosperannum.Asaresultofthese

regulations,drivingschooloperatorsmustalsoincurcostsin

connectionwiththepurchaseofnewteachingandtestingvehicles.

TheActalrecommendationcallsforminimisingasmuchaspossible

andcompensatingforthisincreaseinregulatoryburden.Inthe

technicalimplementationdomain,apossiblepointthatmaybe

graspedisthatCandDlicenceholders(forlorriesandbuses)can

filloutandsendtheself-declarationformdigitally.

As from 1 June 2011, advising on (legislative) proposals affecting regulatory burden is changed. Initially, Actal issued an opinion on every proposal affecting administrative burdens of every department.

From2008,Actalhasstriventomakedepartmentsresponsibleforthis

assessmentinadvance.Tothisend,in2008and2009,Actal

concludedcovenantswithsixdepartments.Specifically,in(2010and)

2011,ActalprospectivelyassessedtheregulationsoftheMinistryof

Finance,SZW8andI&M9.

UndertheDecreethatcameintoeffectasfrom1June2011,theex

antescruntinyhasbeenfocussedonproposalswithmajorimplications

fortheregulatoryburdenonbusinesses,citizensandprofessionals.

Thenewinterpretationoftheexantescrutinyalsorequiredan

adjustmentoftheassessmentframework.

Inaddition,TheLowerHousecanaskActalforadviceaboutproposed

regulationsoftheCabinetandaboutproposalsbytheLowerHouse

itself(privatemember’sbillsandamendments).Theendofthischapter

focussesonadvisingtheLowerHouseaboutproposedregulations.

4. Ex ante scrutiny

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Recommendation on the Fiscal Agenda and Regulatory Burden

WiththeFiscalagenda,theStateSecretaryforFinanceaimsfor‘less

hassle’bylimitingtheopportunitiesfortaxpayerstoreducethe

amountoftax.On30May2011,Actalissueditsrecommendationon

theFiscalagendaandregulatoryburden.Effortsbytaxpayers(by

reducingtaxpayable)toonlyjustorjustnotfallintoaparticular

regulatoryschememayleadtoatighteningofmonitoringand

enforcement.Regulatoryburdenandirritationtotaxpayersdecrease,

accordingtoActal,iftherearefewersuchopportunities.

Thus,intheFiscalagenda,itwasproposedtoabolishsixminor

taxes,suchasthepackagingtaxandtaxontapwater.Thefirstoption

forreducingregulatoryburdenistoseetowhatextenteliminating

theregulationispossible.Actalconsiderstheeliminationasof

1January2012ofthesixsmalltaxesagoodexample.

ThescrappingofoneVATratecouldreducetheadministrativeburden

ofthesalestaxsignificantlyovertime.ActalhasadvisedtheState

SecretaryforFinancetoinvestigatehow,byimplementingICT

facilities,theburdenofthislevycanbereduced.

Afourthboxor‘profitbox’,whichbringstogethervariousbusiness

facilities,canreducetheburdenofthearrangementstobeincluded

withinit.Actalhasalsoadvisedonthispointthatthepossibilitiesfor

thisbetakenunderreview.

Recommendation for Temporary Decision on Supervised Driving

FollowingGermany,amongstothers,in2011theCabinetpreparedan

experimenttoimprovethesafetyofyoungdrivers.Thisexperiment

meansthatyoungpeoplecangettheirdrivinglicence(categoryB)at

theageof17.Afterobtainingthelicence,theymaydriveacarunder

supervisionintheNetherlandsuntiltheyare18yearsold.

Thistemporaryexperimentiscalled2toDrive.On1November2011,

theexperimentwasstartedforamaximumperiodof6years.

Thisnationalregulationhasresultedinanincreaseinregulatory

burdenwhich,accordingtoActal,needstobecompensated.Actal

alsofindsitimportantthattheCabinetkeepsitsfingeronthepulseby

alsotakingtheconsequencesforregulatoryburdenintoaccountat

thetimeofthe(interim)evaluationoftheexperiment.TheMinisterof

I&Mhaspromisedthattheseconsequenceswillbetakeninto

considerationinthefinalevaluation.

Intherecommendation,Actalhasindicatedthatsufficientparticipation

andapproachabilityisimportantiftheexperimentistohave(achance

of)success.AccordingtoActal,withthisproposal,acomprehensive

administrativesystemwassetupthatisnoteasilyaccessible.Unlike

theproposedsystemwhichusesasupervisor’spassandbackground

investigation,Actalhassuggestedthat(tobeabletoactasa

supervisor)asufficientrequirementshouldbetobeabletoshowa

validdrivinglicenceandhaveatleast10years’drivingexperience.

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Initsrecommendationonthe2012taxplan,Actalhasmoreover

addressedanumberofmeasures,suchasthemeasureofceasingto

calculateinterestoverthefirsthalfyear.About8milliontaxpayerswill

thereforenolongerpayorreceiveinterest.Becauseitisstillunclear

whetherinterestcalculationsproduceagreatdealofinformation

trafficbetweenthetaxpayerandtheTaxauthorities,Actal

recommendsthattheeffectsofthissimplificationbetakenunder

review.

Furthermore,from2012,theTaxauthoritieswillonlytransfer

surchargesandtaxrefundstoasinglebankaccount.Theleast

burdensomealternativewouldbefortheTaxauthoritiestousethe

lastusedaccountnumber.Fromthestandpointofgoodservice

provision,Actalisabletoagreetooptforthe(one-time)administrative

burdenofspecifyingthecorrectbankaccountnumber.

Vandriversnolongerhavetokeepalogbookofjourneys,butcan

sufficewitha‘declarationofnoprivateuse’.Withautomaticnumber

platerecognition,therearenowsufficientcheckingcapabilitiesin

existence.Actalbelievesthatthispossibilitycouldalsobeofferedto

driversofleasedcarsandemployeeswithacompanycar.

Recommendation on the Working to Capacity Bill

Toencourageasmanypeopleaspossibletoprovidefortheirown

maintenancebyworking,theWorkingtoCapacityBillwassubmitted

on1February2012.On7October2011,Actalissueda

recommendationaboutthisbill.

CommunicationbetweenthetaxpayerandtheTaxauthoritieshasa

formalcharacterandiscarriedonlargelyinwritingatpresent.Actal

welcomestheintentiontocontinuedigitisingthiscommunicationand

theplantogiveeveryoneapersonaltaxpage.Theseinitiativesmake

itpossibletomaketheflowofinformationlessformal,toshortenthe

waitingtimes,tomakethechargesmoretransparentandtoreduce

objectionsandappeals.

4.2

Advisory Period June–December 2011

Recommendation on the Fiscal Agenda: Elaboration in the Tax

Plan for 2012

TheDutchtaxsystemhasmanydeductions,exemptions,rebatesand

othermechanismstoreducetaxesforcertaingroups.Anintentto

reducetaxforcertaingroupsincertaincircumstancesoftencausesa

rigmarole,bothforthetaxpayerswhoqualifyforitandforthosewho

tryforitinvain.Also,thosefactors‘narrowingthebaseof

assessment’complicateimplementation,leadingtohigher

implementationcosts.

Becauseitisnotyetknownwhichoftheseschemesimposethe

mostregulatoryburden,Actaladvisesinitsrecommendationof

2September2011totaketheregulatoryburdenasaresultof‘factors

thatnarrowthebaseofassessment’underreviewandtofirstabolish

thoseschemesthatproduceagreatdealofregulatoryburden

andirritation.

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Thenewbillgivesmunicipalitiestheopportunitytograntwage

dispensationtoemployersiftheyemployadisabledyoungperson.

Municipalitiesmaychooseforthemselvesthemethodfordetermining

thelevelofwages.Thisleadstoadditionalregulatoryburdenfor

companies,becausetheyoungdisabledpeoplebeingemployedare

notalwaysresidentinthesamemunicipality.Fromthepointofviewof

reducingregulatoryburden,theCabinetwouldhavebeenbetteroffto

chooseasingleuniformmethodtobeappliedbyallmunicipalities.

4.3

Advising the Lower House of Parliament13

Actalwishestocontinueinvestingininvolvementofthemembersof

theLowerHouseinreducingregulatoryburden.Afterall,theycan

addressthe(coordinating)Governmentministersbymeansofa

motionorparliamentaryquestionsonprogressinreducingregulatory

burden.ItisalsoimportantthatMPsputforwardamendmentsand

privatemember’sbillswiththeleastpossibleregulatoryburden.

FromtheresearchthatActalhadcarriedoutin2011,itappearsthat

in2010,347amendmentsweresubmitted.Ultimately,13adopted

amendmentswerefoundtohaveimplicationsforregulatoryburden.

Onbalance,theincreasesanddecreasesinregulatoryburden

approximatelycanceleachotherout.Inthecaseoffouramendments,

theconsequencesforregulatoryburdenwerediscussedduring

thedebate.

TheCabinetisoptingforjointimplementationbymunicipalitiesand

theUWV10.Youngdisabledpeoplewhoarecapableofworkingwillbe

dealingwiththemunicipalityfrom2013.Youngdisabledpeoplewho

areincapableofworkingmustapplytotheUWVforabenefit.

AccordingtoActal,theCabinet’schoiceofjointimplementationwill

havemajorconsequencesforregulatoryburden.Itwillnotbepossible

toavoidthenecessityforfilestobetransferredbetweenUWVand

municipalities.Referralsbackwardsandforwardsbetweenthese

agenciescanequallynotbeexcluded.Thebillalsocreatestheriskof

havingtoundergoadoublemedicalexamination.

AccordingtoActal,theCabinetcouldhaveavoidedthisbyallocating

theimplementationofWajongandtheWorkingtoCapacityActtoa

singleagencyandassigningittothemunicipalities.Actalregardsthe

billasamissedopportunitytoreducetheregulatoryburden.Thereare

manyopportunitiesforreducingregulatoryburdenthroughdevolution

ofresponsibilitiestomunicipalitiesif,atthesametime,theintentionof

theCabinettoalsoassignYouthCare11andthemanagementofthe

AWBZ12forthistargetgrouptothemunicipalityisincluded.

Actaloutlinesinitsrecommendationthatfortheyoungdisabled,four

medicalexpertreviewsonemployabilitymayarise.Accordingtothe

bill,theseexaminationsarecarriedoutbydifferentagenciesatdifferent

times.ThecertificationbodiesincludetheUWV,themunicipalitiesand

reintegrationcompanies.AccordingtotherecommendationofActal,

examinationbyasingleindependentbody,andallatonce,would

greatlyreduceregulatoryburdenandbureaucracy.

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Inthenotestotheamendmentssubmitted,littleattentionwaspaidto

theimpactonadministrativeburdensandregulatoryburden.Fromthe

caseswherethishasbeendone,itisapparentthatawarenessofthe

reductionofregulatoryburdenwithinParliamentcanbeimproved.

Actalwishestoinvestinmoreawarenessaboutreducingregulatory

burdenamongstthemembersoftheLowerHouseandtheirofficial

supportstaff.ThenewAdvisoryBoardhasheldintroductorytalkswith

membersofthestandingcommitteesforELIandBZKandwill

continuetostrengthentieswithParliament.

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The professional

Page 25: Actal Annual report 2011

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Professionalsinthepoliceforceare

threatenedwithentanglementinanetworkof

enquirers.Thefollowingdiagramillustrates

thisnetworkofenquirers,where,clockwise,

(startingwiththepoliceforce)itconcerns

enquirerswithinthepoliceorganisationitself,

immediatepartners,authorities,citizensand

enquirersforsecondaryprocesses(staff).

FIGURE 6

The police professional and his enquirers

Social security agency

Labour Inspectorate

CitizensLocal

police constable

Detective

Operational police manager

Municipality (sections)

Government departments

Tax authorities

Social work

Housing association

Police force

Police district

Immediate colleagues

Public Prosecutor

Youth care

Probation Service

City surveillance

Local police constables, detectives and operational police managers set things down. A large part of what they do is information­intensive.

Policeprofessionalsworkinapublicspace

thatcallsforaccountabilityandtransparency.

Itisobviousthatpolicedrawupofficial

reports,maintainrecordsaboutuseof

weaponsandthattheyprepareandcomplete

interventions,inspectionsorMobileUnit

operations.Inaddition,disclosure

requirementshavebeenadded,forexample

becausethepolicehasbegunworkingmore

inlinksandnetworks,e.g.incommunity

regeneration.Thepoliceorganisationisalso

burdenedwithinformationobligationsin

connectionwithmeasuringemployee

satisfactionorworkingconditionsburden,the

supportoftheannualreporting.

The professional TheMinisterofV&J14hassetthetargetof

reducingtheregulatoryburdenonthepolice

professional.Thishasledtothe‘Fewerrules,

morecopsonthebeat’Campaign.Inthat

context,hehasaskedActalfor

recommendations.

Regulatory Burden on the Police Constable,

the Detective and the Operational Manager

Inpreparationfortherecommendation,Actal

heldconsultationswithvariousstakeholders.

CommissionedbyActal,USBOAdvies

(UniversityofUtrecht)15carriedoutthe

researchstudy‘ResponsibleEnquiries’.This

isapracticalstudyinfivepoliceforcesinto

theregulatoryburdenonthreepolice

professionals:thepoliceconstable,the

detectiveandtheoperationalmanager.

Thestudyhasclearlyshownthatowingtoa

lackofsimpleprocedures,fine-tuningand

poorlyfunctioningsystems,thereislossof

capacityinthepoliceorganisation.

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Leeway for the Police Professional

JantenHoopen,ChairmanoftheBoard

handedovertherecommendationLeewayfor

thepoliceprofessionalon31October2011

totheMinisterofV&J.Thistookplaceatthe

officeandinthepresenceofthestaffofthe

OverboschpolicestationinTheHague.Actal

believesthatamoreefficientpolice

organisationwouldbenefitfrommore

flexibilityfortheprofessional.

Therecommendationsfallintothree

categories:

1.Reductionofregulatoryburdenin

theworkplace.

2.Strengtheningmanagementandcontrol

inthesystem.

3.Considerationofregulatoryburdenin

newpolicy.

Workplace

Therecommendationsaretargetedprimarily

atthedailyworkofthepolice,suchas

simplifyingproceduresandreducing

informationrequeststoandwithinthepolice.

Whatneedstobeavoidedisthatan

incidentalrequestforinformationleadsto

structuralprovisionofdataforthestage.

System

Actalrecommendsbringingtheexchangeof

informationwithlinkedpartners,suchasthe

OM16inlinewiththecontemporarytechnical

opportunitiesofferedbyelectronic

communication.Inthecourseoftheirservice,

itisoftennecessaryforpoliceprofessionals

tocopyrecordsfortheOM,becausethese

mustbeprintedwithmultiplecopiesand

delivered.Thiswastesexpensivepolicetime.

Thesameholdstrueforcomplicated

approvalproceduresindetection,where

multipleformsarefaxedbackandforth

betweenOMandthepolice,whichistime-

wasting.Thisisawasteofvaluabletimefor

actualpoliceworkandmeansthatpoliceend

upworkinglessdirectlyandlesseffectively.

Don’t mop up while the tap is still running

Thirdly,itisnotonlyveryimportantto

streamlineandreviseexistingrulesand

procedures.

Quotes from the practical study

‘ When a report is made of alcohol abuse, the person arrested is sober when he can go home. The system is very labour-intensive.’

‘ If I recorded everything I am supposed to record, I would never get back into the neighbourhood. I write everything down in my notebook, my own system.’

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Toactuallygetmorepoliceonthestreetin

thelongterm,itisalsonecessarytoassess

newruleswithrespecttohowmuch

commitmentofcapacitytheyaredemanding

fromthecorps.Actalrecommendsexpressly

involvingtheworkplaceinthis.Onlythencan

thereductionofbureaucracywithinthepolice

organisationstructurallydecline.

Progress Report on the ‘Fewer Rules,

More Cops on the Beat’ Campaign

On19December2011,theMinisterofV&J

presentedtheprogressreportonhis‘Fewer

rules,morecopsonthebeat’Campaignto

theLowerHouse.Actalvaluestheapproach

oftheMinisterandthewayhegiveshis

reactioninthisreportontheActal

RecommendationLeewayforthepolice

professional.

TheMinisterembracesmostofActal’s

recommendations.Actalremainsconcerned

aboutwhethertherearesufficientsafeguards

topreventnewregulatoryburdeninthe

future.TherecommendationtotheMinister

(andallfutureministers)istotaketheeffects

ofnewpoliciesunderreviewproperly(and

quantitatively)andtoindicatehowany

increasesinregulatoryburdenaretobe

compensated.Onlyinthiswaycanthe

regulatoryburdenforthepolicebelimitedin

thefuture.

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authoritiesarejointlyresponsibleforthisyearlyreductionof

administrativeburdens.TheCabinetalsostronglysupportsa

reductionofregulatoryburdenforprofessionals.

AtthestartoftheRutte-VerhagenCabinet,thetotaladministrative

burdenamountedtoabout7.5billionEuros.TheCabinethasset

atargetthatby2015onequarterofthiswillberemoved.

Attheendof2011,theCabinethasanetdecreaseinadministrative

burdenofalmost22%initssights.

AtthestartoftheCabinet,thetotaladministrativeburdenforcitizens

amountedtoover78millionhoursand755millionEuros.Upuntil

2012,therehasbeenabottomlinewherebyanyincreaseswillbe

compensatedforbydecreases.Itistheintentionthatafter2012,the

administrativeburdenwillbereducedby5%perannum.

Fromthedatamadeavailableattheendof2011,itappearsthatthe

administrativeburdenforcitizensin2015willhavefallenby17%in

timeand3%incosts.

In selecting topics for strategic recommendations, the challenge is to come up with practical ways to relieve the regulatory burden.

Forstrategicadvice,Actalusesthreeperspectives:the(Cabinet)

approach,specifictargetgroupsandspecificaspectssuchastheuse

ofICTtoreduceregulatoryburden.Inthischapter,anumberof

recommendationsareexplained.Ineachofthesectionsentitled

citizen,businessandprofessionaltherearealsostrategic

recommendationsrelatingtothatspecifictargetgroup.

5.1

Strategic recommendation on the approach

Thestartingpointforthereductionofregulatoryburdenispolitical

ambitions.IntheFreedomandResponsibilitycoalitionagreementof

2010,theRutte-VerhagenCabinetdeterminedthattheadministrative

burdenandregulatoryburdenforbusinessesin2012comparedto

2010weretodecreaseby10%.After2012,theadministrativeburden

onbusinessesandcitizenshastodecreaseannuallyby5%.Inthe

covenantbetweennational,provincial,localandregionalwater

authoritiesithasbeenfurtherspecifiedthattheGovernmentandlocal

5. Strategic recommendation

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AkeypointintheActalrecommendationwastolimitsubstantivecom-

pliancecosts.TheCabinetwishestoreduceextraneouscompliance

costsseenbybusinessasanuisanceandtoavoidnewcompliance

costs.Thereisnobaselineavailableforthesecosts.Thatmeans

thatitisnotknownhowhighthesubstantivecompliancecostsare

atthestartoftheRutte-VerhagenCabinet.TheCabinethassetno

percentagereductiontarget,buthasresolvedtoreducecompliance

costsarisingfromnationalregulationbyaminimumof200million

Euros.

Inaddition,theCabinethasnoambitiontoactinthereductionof

compliancecostsarisingfromEuropeanlegislation,whiletheCabinet

isawarethatthecompliancecostsarisingfromEUlegislationcould

increaseby1.2billionEuros.Inthis,theCabinetseemstobeignoring

sofartheimportanceofensuringasubstantialdecreaseofcompliance

costsnationallyandworkingfirmlyatreducingcompliancecosts

arisingfromEuropeanregulations.

Businesseshavecompliancecostsanditmakesnodifferencefor

businesseswhetherthesecostsarisefromregulationsemanating

fromTheHagueorBrussels.Actalthereforeadvocatesanincreasein

theambitiontoreducenetcompliancecostsby200millionEurosand

toimplementEuropeanlegislationwithmoreprotectionfromburdens.

Itisfurthermoreofgreatimportancethatgold-platingofEuropean

regulationsbeavoided.Thatrelatestoallaspectsofregulatory

burden,bothsubstantivecompliancecostsandadministrative

burdens.

Recommendation on Tougher Approach to Reducing

Regulatory Burden

WithintheRutte-VerhagenCabinet,theMinistersofELIandBZKare

taskedwithcoordinatingthereductionofregulatoryburden.In

September2011,theypresentedtwoprogressreportstotheLower

House.ThesearethereportentitledProgressontheregulatory

burdenProgrammeforBusinesses2011–2015anditsappendices

showingtheincreasesanddecreasesinadministrativeburdensand

substantivecompliancecosts.Thiswasthesecondreportofthe

MinisterofELI.On7February2011,theregulatoryburden

ProgrammeforBusinesseswaspresentedtotheLowerHouse.

TheprogressreportofSeptember2011onregulatoryburdenfor

citizens,professionalsandamongstGovernmentdepartmentsisthe

firstmemorandumonreducingregulatoryburdenfromtheMinister

ofBZK.

TheActalrecommendationentitledTougherapproachtoreducing

regulatoryburdenof27October2011wasfocussedontheattainment

ofthegoalsthattheCabinethassetitself.Actalhasurgedthe

Cabinettobemoreambitiousinthereductionofregulatoryburden.

Bythetimethenextprogressreportsarepublished,theCabinetwill

behalf-waythroughitsterm.AccordingtoActal,atthatpointintimeit

needstobeunambiguouslyclearhowareductionof25%in

administrativeburdensforbusinessesandcitizensisgoingtobe

achieved.

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reductionofregulatoryburdenforprofessionalsandrecommendsthat

suchatargetbeset.

TheCabinetintendstocarryoutfivemajordecentralisationsandaims

tohavethedecentralisationstakeplacewithlittleregulatoryburden.

AccordingtoActal,thefirststepinthatdirectionwouldbeforthefive

areasfordecentralisation(TheWorkingtoCapacityAct,The

ExceptionalMedicalExpensesActGuidance,YouthCare,‘Space,

NatureandEconomy’andWater)toprovideinsightinto:

- Whatthestructuralandone-offconsequencesareforregulatory

burdenforbusinesses,citizens,professionalsaswellaslocal

authoritiesandimplementationagencies.

- Whatistheleastburdensomealternativeis.

Provincial Reduction of Regulatory Burden

AftertheelectionsfortheStates-Provincial,Actalbeganasking

provincesinearly2011forrenewedfocusonthereductionof

administrativeburdensandregulatoryburden.AccordingtoActal,itis

alsowithinthepowerofprovincialexecutiveswhendraftingprovincial

coalitionagreementstoagreeonthereductionofregulatoryburden.

ToallthosechargedwithformingthesecoalitionsActalmadethe

suggestionthatnewregulatoryburdenbeavoidedbyagreeinga

‘baselineforregulatoryburden’.Itisimportantthatprovincial

executivestakeunderreviewtheconsequencesofnewpoliciesand

policyalternativesanddedicatethemselvestoanoticeable

improvementinserviceprovision.Thelimitationofregulatoryburden

isanongoingjointresponsibilityofallauthorities.Initslettertothose

ActalanticipatesthatregulatoryburdenintheNetherlandscould

decreaseiftheCabinetdoesnotimplement‘optionalprovisions’,but

onlythemandatorypartsofexistingorfutureEuropeanregulation,

unlesstherearecompellingreasonsforimplementation.Regulatory

burdenresultingfromimplementationof‘optionalprovisions’on

compellinggroundsshould,accordingtoActal,betakenbelowthe

baselineandthusbecompensatedfor.

TheCabinethasembracedthisActalrecommendationandbelieves

that‘optionalprovisions’mayonlybeimplementediftherearetruly

compellingconsiderations.Inmid-2012,aCabinetinvestigationon

thisshouldbecompleted.Theresultsoftheresearchwillbe

publishedinthenextprogressreporttotheLowerHouse.

TheCabinethasindicatedthatthesuccessoftheambitionsdepends

ontheactualimplementationofmeasuresandtheusebycitizensof

thepossibilitiesthate-governmentoffers.TheCabinetexpectsthat

duringthetermofthecurrentCabinet,thee-governmentwillensurea

reductionoftimeexpenditurebyapproximately7%.Actaladvocates

preventingthedisappearanceofICTusersfromsight,andinvolving

usersnotonlythroughthedevelopmentofICT,butalsobydrawingup

aseparatebusinesscaserelevanttoeachusersegment.

Actalalsoconsidersitimportanttoinvolveprofessionalsinthe

creationofnewregulations,sotheimplicationsforregulatoryburden

canalreadybetriedoutatthedesignphase.WithintheCabinet’s

approach,ActalmissesaCabinet-widenetreductiontargetforthe

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On23June2011,ActalreceivedaresponsefromtheSecretaryof

StateforForeignAffairstotherecommendation.Manyofthepointsof

recommendationwereendorsedbytheDepartmentandadopted.

Thus,theSecretaryofStateforForeignAffairsacknowledgesthe

needtoredesigntheapplicationprocess,becausetheregulatory

burdenofthecurrentapplicationprocedureistoohigh.Fromthe

responseoftheSecretaryofStateforForeignAffairs,itwouldappear

thathehastakenActal’sconclusionabouttheaccountabilitysystem

ofMFSIItoheart.Hepromisesinhislettertoconsultwiththe

organisationsonthebestwayofaccountingfortheexpenditureof

grantmoney.

5.3

Strategic recommendation on a specific angle

Recommendation on Regulatory Burden of the Programme for

Sustainable Procurement

On6January2011,attherequestoftheformerMinistryofVROM,18

ActalissuedarecommendationaboutpolicyrelatingtoSustainable

Procurement.Therecommendationgaverisetoanintensedebatein

theLowerHouseandtheSecretaryofStaterequestedanumberof

organisationswithinthesociety(includingVNO-NCWandMVO)19to

jointlyholdtheSustainableProcurementpolicyuptothelight.The

conclusionswhichtheseorganisationscameoutwithinmid-2011

havebeenadoptedbytheSecretaryofStateandarebroadly

consistentwiththeActalrecommendation.

chargedwithformingthecoalitions,Actalpushesforthetransitionof

YouthCaretomunicipalitiestobeeffectedwiththegreatestpossible

protectionagainstburdens.

5.2

Strategic recommendation on a specific target group

Recommendation on Regulations in Foreign Aid

In2011,Actalreceivedsignalsontheregulatoryburdenfororganisa-

tionsinvolvedwiththedevelopingworldandhassubsequentlyheld

talkswithvariousdevelopmentorganisations,thetradeassociation,

academicsandtheMinistryofForeignAffairs.Thisrevealedthatthe

Co-financingsystem(MFSII)17–themaingrantarrangementofthe

MinistryofForeignAffairsfordevelopmentcooperation–wasthe

mainsourceofregulatoryburdenfordevelopmentorganisations.

Actalorganisedtwomeetingsofexpertsonthesesubsidyregulations.

Theregulatoryburdenfororganisationsinvolvedindevelopment

cooperationcanbesignificantlyreduced.Bothinapplyingforand

justifyingthegrant,thereisalargeregulatoryburdeninvolved.Alarge

grantapplicationwasseentobeaccompaniedby€1,600,000in

regulatoryburden.IntheRecommendationonRegulationsinforeign

aidof30May2011,Actalmadesevenrecommendationstothe

SecretaryofStateforForeignAffairsforreducingtheregulatory

burdenoftheMFSII.

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Themostimportantmarginalnoteinthatrespectisthattheproblem

raisedbyActalabouttheimplementationofthepolicy,asaresultof

theavailableexpertiseofbuyersinthemunicipalities,isbeing

insufficientlyaddressed.

The(former)Cabinetoptedforaroleas‘launchingcustomer’inthe

SustainableProcurementtowhichtheActalrecommendationrelates.

Insodoing,usewasmadeoftheinstrumentofSustainable

Procurementbasedonenvironmentalandsocialcriteria.Thischoice

ofinstrumentshasmajorimplicationsfortheregulatoryburdenon

businesses,whilethereisconsiderableuncertaintyabouttheextent

towhichthepolicyinstrumentcontributestotheultimatepolicygoal

ofsustainability.TheActalrecommendationthereforereads:

- Eliminateproductcriteriathatcorrespondtocurrentlegislation

andregulations.

- Makeambitionsforsustainabilityclearandindicatewhichsustain-

abilitygoalsentrepreneursmustmeetandbywhen.

- Discontinuetheprocurementbasedonsustainabilitycriteria,since

itisuncertainthatitcontributestorealsustainabilityforthesector

involved.

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Inordertoobtainsignals,Actalalsoconductsinterviewswithand

visitssectors,umbrellaorganisations,socialinstitutionsandindividual

businessesandcivicorganisations,departments,executive

organisationsandHighCouncilsofState.

Manner of Working

Actalreceivesperiodicsummariesofsignals.Thesignalsare

assessedontheamountofregulatoryburdenandthesocialimpact.

Politicalfeasibilityisalsoanimportantcriterion:isitcurrentlyrealistic

torecommendadjustmenttopoliciesorregulations?Orwouldalater

time(e.g.duringevaluationoflegislation)bemoresuitable?

Actalendeavourstobundlesignalsasmuchaspossibleintoasolidly

basedrecommendation.Thesignalsarethereforeclassifiedby

subject,e.g.buildingregulations.

Therearemanywaystodevelopasubjectintoarecommendation.

Often,moreinformationisneeded.Actalsolicitsinformationfrom

therelevantministries,butalsofromcitizens,businessesor

professionalswhohavetodealwiththeregulations.Actalhas

extensiveexperienceinorganising‘expertpanels’:round-table

discussionswithbusinesses,citizensandprofessionals.ThenActal

draftsarecommendationthatissenttotheMinister.Thismethod

showsgreatsimilarity,forexample,tothatoftheCourtofAudit.

As from 1 June 2011, Actal’s mandate is to include actual signals from society in the basis for strategic recommen­dations. To this end, the Cabinet expects Actal to also employ ‘naming and shaming’: who does well and who misses the mark.

Thisnewroledemandsadifferent,newmethodofworkingfromActal.

Thecollectionanduseofsignalsmustbecomeapermanent

componentofActal’swork.Thischapteroutlinesthedevelopments.

Approach

Therearealreadymanycentresforbusinesses,citizensand

professionalstoreportsignalsonregulatoryburdenandpoorservice

provisionbytheGovernment.Actalisthereforemakingmaximumuse

ofthefacilitiesalreadyinexistence.Incooperationagreementswith

thedigitaloffice‘AnswersforBusiness’andwiththeChambersof

Commerce,itwasagreedthattheywouldcollectsignalsabout

regulatoryburdenandforwardthemtoActal.Inaddition,there

areagreementsontheexchangeofsignalswithVNO-NCW,the

DirectorateofregulatoryburdenandICTpolicy(MinistryofELI)and

theManagementoftheProgrammeforregulatoryburdenandservice

provision(MinistryofBZK)abouttheexchangeofsignals.

6. Signals from society

Page 34: Actal Annual report 2011

Actal Annual Report 2011

theadministrativeburdenonbusinesseswithoutsacrificingthesafety

ofplaygroundequipment.

Preventing New Regulatory Burden

Actalwishesnotonlytoremoveexistingregulatoryburden,butalso

seeksopportunitiestopreventregulatoryburden.Regulatoryburden

arises,forexample,whenregulationsarenolongerinkeepingwith

practice,asinthecaseofself-employedpersons.22Regulatory

burdenarisesbecauselegislatorsdonotrespondtodevelopmentsin

societyorrespondtoolate.Initsrecommendations,Actalwouldlike

totieinmorecloselywithsocialdevelopments.Thechallengeinthis

ishowthesesocialdevelopmentscanbeidentifiedintimeandwhich

socialdevelopmentsshouldgiverisetoarecommendationfromActal.

Recommendation on Logbooks for Playground Equipment

Inresponsetoasignalfrombusinessonthemandatorymaintenance

oflogbooksforplaygroundequipment(suchasaswing),attheend

of2011,ActalissuedarecommendationtotheMinistersofVWS

andELI.

Alogbookisadocumentinwhichdataaboutinspections,accidents,

replacementofpartsandthelikearekept.Foreveryitemof

playgroundequipment,theuseofalogbookisrequiredunderthe

WarenwetbesluitAttractie-enSpeeltoestellen(WAS).20ThisDutch

requirement,whichisnotbasedonEuropeanlegislationaimsto

increasethesafetyofplaygroundequipment.

Actalascertainedthatthereisnodemonstrableevidencethatthe

objectiveisachievedbykeepingtherequiredlogs.Specifically,the

logbookdoesnotnecessarilyreflectthereality.Thequality

requirementsformanufacture,inspection,managementanduseof

playgroundequipmentandthesupervisioncarriedoutbythenVWA21

meansthatthekeepingofalogisaminimallyeffectivetooltoensure

thesafetyoftheplaygroundequipment.Furthermore,thereareless

burdensomealternativesforincreasingsafetyawarenessamongst

managersofplaygroundequipmentandforthemanagertoshowthat

hehastakenresponsibility.

WiththeabolitionfromDutchlegislationofthisrequirement,as

recommendedbyActal,themanagercandecidehowtofulfilhis

responsibility.Thisreducesirritationamongstmanagersandreduces

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Actal Annual Report 2011

- RegulatoryburdenoftheProgramme

forSustainableProcurement January2011

- LessregulatoryburdenonCare May2011

- RegulationsinForeignAid May2011

- BuildingBlocksforFewerRegulations September2011

- LeewayforthePoliceProfessional October2011

- TougherApproachtoReducingregulatoryburden October2011

Appendix 1 Strategic recommendations

Page 36: Actal Annual report 2011

Actal Annual Report 2011

- SubstantiveComplianceBurdensoftheGovernmentSustainable

ProcurementProgramme;researchintofoursectors

- Effectsofamendmentsonadministrativeburdensandregulatory

burden;Researchintotheeffectsofamendmentson

administrativeburdensandregulatoryburden

- ChronicallyRegulated,TrustasaStartingPointforLessregulatory

burdenforOlderChronicallyIllPatientsandtheirHealthcare

Professionals

- ChronicallyRegulated,Casestudy:RegulatoryburdenofCOPD

patientAnnetteandherhealthcareprofessionals

- ResponsibleEnquiries,Backgroundandapproachtodisclosure

requirementsforpoliceprofessionals

Appendix 2 Investigations

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Actal Annual Report 2011

ActalhasthreeBoardmembers:MrJ.(Jan)tenHoopen(Chair),

MrsL.L.(Lili)DoudevanTroostwijkandMr.E.(Eric)Helder,Attorney.

TheBoardissupportedbyasecretary,Mr.R.W.(Rudy)vanZijp,

andthefollowingstaffmembers.

Appendix 3 Organisation

Staff member Department

Mr.J.A.(Jeroen)vanBockel BZK

Mrs.R.P.M.(Renate)Ham ELI

Mr.P.T.(Tim)vanderHofstede I&M

Mr.M.J.P.M.(Marcel)Kieviet SZW,VWS

Mrs.F.J.G.(Saskia)vanKlink V&J

Mr.P.B.(Patrick)Lut I&M

Mrs.C.(Claire)Mesman VWS

Mrs.P.(Paulien)Officier ELI

Mr.H.(Herman)Schippers Finance,BZ

Mr.J.A.(Jaap)Sleifer OCW23

Mr.A.A.(Ahmed)Moaty Policysupportofficer

Mrs.P.C.(Paulina)Sterling Secretary

Mrs.R.A.(Ria)Huisman Secretary

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Actal Annual Report 2011

Colophon

Text and editing Actal,TheHague

Concept and realisationVormVijf,TheHague

PhotographyIngevanMill,TheHague

Translation Vertaalbureau.nl,Amsterdam

ActalLangeVoorhout58

P.O.B.16228

2500BETheHague

T +31703108666

F +31703108679

E [email protected]

I www.actal.nl

©2012Actal,TheHague

Page 39: Actal Annual report 2011

Figures

Page 40: Actal Annual report 2011

Parliament

Inspecting & implementing

bodies

Local authorities

(Sector organisations of)

businesses, citizens and professionals

Request for recommendations

and signals

Request for recommendations

and signals

Assessment and recommendation

Assessment and recommendation

Work visits

Signals

Signals

Recommendation

Assessment and recommendation

Signals

Cabinet and Ministries

FIGURE 1

Actal’s national playing field

Page 41: Actal Annual report 2011

January 2007Commission proposesto launch an Action Programme

Summer 2007Launch of the Action Programme

Spring 2008Finalisation of the mapping of IOs

January 2009First results of AB measurement

Summer 2009Finalisation of the EU baseline measurement

2010-2011Implementation of the Sectoral Reduction Plans (possible extension)

Continuous: gathering ideas, developing proposals and adopting measures for reducing Administrative Burdens on Business

March 2007European Council agrees with the target for EU legislation and invites Member States to set ambitious national targets

January 2009Commission decides to extend the scope of the Action Programme to 30 EU acts

October 2009Commission presents Sectoral Reduction Plans

2012End of the Action Programme

2012Reduction potential of measures adopted: -25%

2007 2008 2009 2010 2011 2012

FIGURE 2

Timeline of Action Programme

Source:EuropeanCommission

Page 42: Actal Annual report 2011

PC

DS

RPC

GPC

UM

TC

SL

MV

UM

Respiratorynurse

Generalpractitioner

Pharmacist

Social InsuranceExecutive

Care AssessmentCentre

Care Office

Central AdministrationOffice AWBZ

Healthcare Insurer

Tax Authorities

Taxi card (TC)

Care surcharge (CS) CS

Use of medication (UM)

Use of medication (UM)

General Practitioner consultation (GPC)

Municipality

RPC

RPC

UM

UM

PC

PC

PC

GPC

TC

SL

MV

Ann

ette

Annette

DS

PCHome Care

RPC

RPC

RPC

GPC

PC

PC

PC

PC

DS

DS

DS

DS

DS

Respiratoryphysician

Mobility vehicle (MV)

Stairlift (SL)

Personal care (PC)

Domestic support (DS)

Respiratory physician consultation(RPC)

Use of medication (UM)

FIGURE 4

Application, indication and justification for Annette

Source:Ecorys2011

Page 43: Actal Annual report 2011

Analysis of organisation

Verificationphase

Reportingphase

January – February March – April May - June

Assessmentphase

Autumn 2011

FIGURE 5

Phases System Assessment

Page 44: Actal Annual report 2011

Social security agency

Labour Inspectorate

CitizensLocal

police constable

Detective

Operational police manager

Municipality (sections)

Government departments

Tax authorities

Social work

Housing association

Police force

Police district

Immediate colleagues

Public Prosecutor

Youth care

Probation Service

City surveillance

FIGURE 6

The police professional and his enquirers

Source:ResponsibleEnquiriesUSBOAdvies