ach origination services (includes ... - chemical bank · 5.6 in the case identifier field, type...

Business eBankingACH Origination Services

(Includes Template Import)

Business eBanking ACH Origination - Templates – 11.01.2016 of 23

This guide instructs users how to originate ACH Payments and Collections though Templates.Contact Business Client Services for assistance 855.336.9460.

ACH Templates ..............................................................................................................................................................3

Send / Collect Money Without a Template (one-time payment)....................................................................3

Create a Template ..........................................................................................................................................4

Create a Template – Child Support Payment ..................................................................................................5

Send or Collect Money Using a Saved Template .............................................................................................6

ACH File Import Definitions (NACHA, Fixed, Delimited file to an existing template) ......................................7

Importing an ACH File......................................................................................................................................9

Approving ACH Transactions .........................................................................................................................11

Returning Approved ACH Transactions to Users for Editing .........................................................................11

Editing ACH Transactions...............................................................................................................................12

Completing a Saved ACH Payment ................................................................................................................12

Template Maintenance ...............................................................................................................................................14

Copying, Editing, Deleting a Template ..........................................................................................................14

Approving ACH Template Requests...............................................................................................................14

Canceling ACH Template Requests................................................................................................................14

Notices of Change (NOCs) .............................................................................................................................15

Pending ACH Transactions.............................................................................................................................15

Scheduled ACH Transactions .........................................................................................................................15

Applying a NOC to a Template ......................................................................................................................15

Deleting a Saved ACH Payment .....................................................................................................................16

Deleting ACH Transactions ............................................................................................................................16

Searching Completed ACH Transactions .......................................................................................................16

Transaction Limits (For Administrator Use) ...............................................................................................................17

Changing Transaction Limits..........................................................................................................................18

Roles & Entitlements (For Administrator Use)............................................................................................................19

Changing a User’s Role ..................................................................................................................................19

Entitlements - Company Users ......................................................................................................................20

Account Entitlements ....................................................................................................................................20

Adding Service and Account Entitlements ....................................................................................................20

Removing a Service and/or Account Entitlements ........................................................................................21

Approvals (For Administrator Use)..............................................................................................................................22

Transactions ..................................................................................................................................................22

Templates ......................................................................................................................................................22

Requiring Multiple Approvals for Transactions .............................................................................................22

Requiring Multiple Approvals for Templates.................................................................................................23


ACH TEMPLATES

Send Money Without a Template (One-time payment)

1. Click Transfers and Payments > Make ACH payment / Manage templates

2. Click Send money without a template link.

3. Enter Template Information:

3.1 Optional: Enter the Template name (up to 20 alphanumeric characters, to save for future use).

3.2 Select the Request type.

3.3 Select a Company name/ID.

3.4 In the Template description field, type a description of the transaction (up to 10 alphanumericcharacters such as Payroll, Rent, Payment, etc.).

3.5 Select a Debit account.

3.6 In the Maximum transfer amount field, type the dollar amount that is applied to each detailaccount you are sending money to.

4. Choose an Effective date you would like the payment to post to the Receiver’s account.

5. Select or fill in the Credit/Destination Accounts options:

5.1 In the ABA/TRC field, type the ABA (a.k.a. Routing Number) or click the ABA search link tosearch for an ABA/TRC.

5.2 In the Account field, type the account number.

5.3 Select an Account Type.

5.4 In the Name field, type the name of the individual/company to receive the funds.

5.5 Optional: In the Detail ID field, type the detail ID (customer account number, Employee ID, etc.).

5.6 Enter the Amount of the payment.

5.7 Click Add additional detail row to add another payment.

6. Click Continue.

7. Verify Payment information.

8. Click Submit for Approval (to be approved by an “Approver”) or Transmit (to process the payment).

Collect Money Without a Template (One-time payment)1. Click Transfers and Payments > Collect money via ACH / Manage templates

2. Click Collect money without a template link.


3.1 Optional: Enter the Template name (up to 20 alphanumeric characters, to save for future use).





3.5 Select a Credit account.



5. Fill in the Debit/Destination Accounts options:






5.6 Enter the Amount of the payment.

5.7 Click Add additional detail row to add another payment.

6. Click Continue.



Create a Template1. Click Transfers and Payments > Make ACH payment / Manage templates OR Collect money

via ACH/ Manage templates.

2. Click Create a Template link.


3.1 Enter the Template name (up to 20 alphanumeric characters, to save for future use).




3.5 Select a Credit/ Debit account.


4. Click Continue.

5. Fill in the Credit/Debit Destination Accounts options:







5.6 Optional: Enter the Default Amount of the payment.

5.7 Click Add additional detail row to add another line item.

6. Click Save Template.

Create a Template – Child Support Payment1. Click Transfers and Payments > Make ACH payment / Manage templates.2. Click the Create a template link.3. Select or fill in the Template Information options:

3.1 In the Template name field, type a name for the template (up to 20 alphanumeric characters).3.2 If applicable, select the Child Support Payment Request type option.3.3 Select a Company name/ID option.3.4 In the Template description field, type a description of the transaction (up to 10 alphanumeric

characters).3.5 Select a Debit account option.3.6 In the Maximum transfer amount field, type the dollar amount that is applied to each detail

account.4. Click Continue.5. Select or fill in the Child Support Payment options:

5.1 In the SDU ABA/TRC field, type the ABA or click the ABA search link to search for an ABA/TRC.5.2 In the SDU account number field, type the account number.5.3 Select an SDU account type option.5.4 In the SDU name field, type the name of the individual/company associated with the account.5.5 Optional: In the Identification number field, type the identification number to use for internal

tracking purposes (up to 15 alphanumeric characters).5.6 In the Case identifier field, type the IV-D Case or Court Order # (up to 12 alphanumeric

characters).5.7 Optional: In the Default payment amount field, type the amount to pay.5.8 In the Non-custodial parent SSN field, type the social security number.5.9 If applicable, click the Medical support indicator option. This indicates whether the employer

offers family medical insurance coverage.5.10 Optional: In the Non-custodial parent name field, type the parent name (up to 10 characters).5.11 Optional: In the FIPS code of the receiving SDU field, type the Federal Information Process

Standard code that includes both the state and country codes of the SDU receiving the childsupport payment (up to seven alphanumeric characters).

5.12 If applicable, click the Employment termination indicator option. This indicates whether thepayee’s employment has been terminated.



Send or Collect Money Using a Saved Template1. Click Transfers and Payments > Make ACH payment / Manage templates OR Collect money

via ACH / Manage templates

2. Select Template from the Available Templates list.

3. Click Continue.


5. Optional: Enter a Control amount to set an maximum amount for the entire template.

6. Choose Payment instructions option.

7. Enter the Amount(s).

8. Optional: Enter Additional information related to the payment.





ACH File Import Definitions File definitions define the structure of files containing detail account information that are imported into ACH

templates.

Detail account information can be imported into templates using the National Automated Clearing HouseAssociation (NACHA) format or a custom file format.

The NACHA format uses the format specifications described in NACHA Operating Rules and Guidelines;multiple customers for one financial organization may appear in one file. Custom file formats can bedelimited or fixed. A delimited file is a flat text file consisting of data items separated by a specific character.A fixed file is a text file consisting of data that have specific lengths and positions.

Note: Fixed and delimited files are not supported for the import of Child Support detail accounts. Importeddetail account information can add to or replace existing detail account information in templates:

Update by Option DescriptionAdding new and updating existing transactions Imports all transactions; adds new transactions and updates existing.Adding new transactions only Imports only new transactions and ignores existing transactions.Updating existing transactions Overwrites existing transactions and does not add new transactions.Delete existing and add new transactions Deletes existing transactions and adds new transactions.

1. Click Transfers and Payments > Make ACH payment / Manage templates OR Collect moneyvia ACH / Manage templates

2. Click the Maintain file import definitions link.

3. Click the Add a file definition link.

4. Fill in the Description options:

4.1 Enter the Definition name (up to 35 alphanumeric characters).

4.2 Enter a Description (up to 35 alphanumeric characters).

4.3 Select a Request type option.

4.4 Select a File type option: Delimited, Fixed, or Fixed-NACHA.

Note: Only Fixed-NACHA is supported for Child Support.

5. Click Continue.

6. Fill in the Characteristics options:

6.1 For Delimited file type, select a Field delimiter option: Tab, Comma, Semi-colon, or Dash.

6.2 For Delimited and Fixed file types, select an Amount format: Whole dollar (123) orImplied decimal (1.23).

6.3 Optional: Select one or more Match records by options: ABA/TRC, Account number,Account type, Account name, ID.

7. Click Continue.


8. Enter the Field Properties (Delimited, Fixed, NACHA)

8.1 (a) Delimited option:

Enter the Position Numbers.

Under the "Position Number" column, enter the numeric order of the fields listed below as they wouldappear in your import file. For example, if the first field in your file is "Account number", and the secondfield is "ABA/TRC" you would list those as number 1 and number 2 to import.

8.1 (b) Fixed option:

Enter the Positions (Start to end).

Enter appropriate start and end positions for each field, as displayed in the file to be imported. Validfield properties for each field are listed below for your reference.

8.2 Click Save.


Importing an ACH File

NOTE: A file import definition must be created, and it’s corresponding Template created prior toimporting an ACH file. See “Create a Template” instructions, page 4.

1. Click Transfers and Payments > Make ACH payment / Manage templates OR Collect moneyvia ACH / Manage templates


3. Click Continue.

4. Click on Edit this template.

5. Click on Import Details.


6. Choose a File Definition from the list or Add a file definition (See ACH File Import Definitionsinstructions, page 5).

7. Browse for your file to import.

8. Select the Update by option for your file.

9. Click Import file.

10. Review the imported information. Click View template to view the details of the file.

11 To submit this Template/Import, click Make ACH payment / Manage templates OR Collect money

via ACH / Manage templates.



14. Optional: Enter a Control amount to set an maximum amount for the entire template.

15. Choose Payment instructions option.

16. Verify details and amounts.

17. Optional: Enter Additional information related to the payment details.

18. Click Continue.



Token Users: If you are an authorized Approver and clicked Transmit, token authorization isrequired. In the Passcode field, type both your 8-digit PIN and the code currently displayed on yourtoken, then click Continue. Passcode = PIN + Token Code (ACH Transaction Approval Confirmationpage will appear.)

Non-Token Users: If you are an authorized Approver and clicked Transmit, secondary authorizationis required to process. On the One-time security code screen choose the method to be contacted toprovide your One-time security code. Enter the code and click Submit. (ACH Transaction ApprovalConfirmation page will appear.)


Approving ACH Transactions1. Click Transfers and Payments > Approve ACH transactions.2. Select the transactions you want to approve and then click Approve.3. Verify the transactions and then click one of the following options:

Option DescriptionApprove Approve the transactions now.Transmit Approve and transmit the transactions.Approve/Transmit Approve the transactions now.

Transactions that have received allrequired approvals are transmitted.

Note: The number of approvals required and approval settings for the service determine the optionsavailable to you.

4. If prompted, complete additional user validation:4.1 Select Phone or Text message (if applicable) and then click Continue.4.2 Do one of the following:

If you selected to be contacted by phone, a one-time security code is displayed; youshould enter or speak the code into the phone once you receive your phone call. Aftercompleting the phone call, click Phone Call Completed.

If you selected to be contacted by SMS text, a dialog box is displayed for you to enteryour mobile phone number, select the appropriate Country/region, enter a Mobilephone number and then click Send Text Message. If the mobile phone number matches anumber on record, a text message containing a one-time security code is sent to yourphone and the Enter the Security Code dialog appears.

4.3 For SMS text messages, type the one-time security code displayed on your mobile device into theOne-time security code field on the Enter the Security Code dialog and then click Submit.

5. If required, type your token passcode and then click Continue.

Returning Approved ACH Transactions to Users for EditingReturn approved ACH transactions to other users in the company for corrections or changes.

1. Click Transfers and Payments > Approve ACH transactions.2. Click the link in the Account column for the transaction you want to return.3. Click the Return ACH transaction for edit link.4. Optional: In the Edit details field, include any comments about what you want changed (up to 80

alphanumeric characters). Note: Text typed into the Edit details field is visible to users in the company who subscribe to the ACH

Transaction Returned for Edit alert for the related account.5. Click Return for edit.

All previously applied approvals are removed and the transaction is moved to the page wheresaved/unsubmitted ACH transactions are stored.


Editing ACH TransactionsCorrect or change approved ACH transactions for entitled accounts. Editing an ACH transaction removes allpreviously applied approvals.

1. Click Transfers and Payments > Approve ACH transactions.2. Click the link in the Account column for the transaction you want to edit.3. Click the Edit request link.4. Verify the ACH transaction and then click Edit ACH transaction.5. Modify the transaction information as needed and then click Continue.6. Review the ACH transaction as needed and perform one of the following actions:

• Click the submit for approval link to schedule the ACH transaction without approving.• Click Approve to approve and schedule the ACH transaction.• Click Transmit to approve and transmit the ACH transaction.

7. If additional authentication is required, you may be prompted to validate your identity through a one-timesecurity code. If you are prompted to complete additional validation, do the following:

7.1 On the dialog box, select Phone or Text message (if applicable).7.2 Click Continue.7.3 Do one of the following:

If you chose to receive a phone call, speak or enter the displayed one-time security codeinto your phone. After completing the phone call, click Phone Call Completed.

If you chose to receive an SMS message, select the appropriate Country/region, enter aMobile phone number and then click Send Text Message. If the mobile phone numbermatches a number on record, a text message containing a one-time security code is sentto your phone.

7.4 For SMS text messages, enter one-time security code displayed on your mobile device into theOne-time security code field and then click Submit.

8. If your company requires token authentication for transaction approval, type your passcode and then clickContinue.

Completing a Saved ACH Payment1. Click Transfers and Payments > Make ACH payment / Manage templates.2. Click the Complete unsubmitted requests link.3. Click the link in the Template Name column for the saved payment you want to complete.4. Fill in or select any remaining payment information and then click Continue.5. Verify the payment as needed and then click one of the following options:

Option DescriptionSubmit for approval Approve the payment later or allow other

users in the company to approve it.Transmit Approve and transmit the payment.Approve Approve the payment now.

6. If prompted, complete additional user validation:6.1 Select Phone or Text message (if applicable) and then click Continue.


6.2 Do one of the following: If you selected to be contacted by phone, a one-time security code is displayed; you

should enter or speak the code into the phone once you receive your phone call. Aftercompleting the phone call, click Phone Call Completed.

If you selected to be contacted by SMS text, a dialog box is displayed for you to enteryour mobile phone number, select the appropriate Country/region, enter a Mobilephone number and then click Send Text Message. If the mobile phone number matches anumber on record, a text message containing a one-time security code is sent to yourphone and the Enter the Security Code dialog appears.

6.3 For SMS text messages, type the one-time security code displayed on your mobile device into theOne-time security code field on the Enter the Security Code dialog and then click Submit.

7. If required, type your token passcode and then click Continue.


TEMPLATE MAINTENANCE

Copying a Template - ACH Payment1. Click Transfers and Payments > Make ACH payment / Manage templates.2. Click the link in the Template Name column for the template you want to copy.3. Click the Copy template link.4. Fill in or change the template information as needed.5. Click Save changes.

Editing a Template - ACH Payment1. Click Transfers and Payments > Make ACH payment / Manage templates.2. Click the link in the Template Name column for the template you want to edit.3. Click the Edit template link.4. Fill in or change the template information as needed.5. Click Save changes.

Deleting a Template - ACH Payment1. Click Transfers and Payments > Make ACH payment / Manage templates.2. Click the link in the Template Name column for the template you want to delete.3. Click the Delete template link.4. Verify the template information as needed.5. Click Delete.

Approving ACH Template Requests1. Click Transfers and Payments > Approve ACH templates.2. Select the templates to approve and then click Approve.

Canceling ACH Template Requests1. Click Transfers and Payments > Approve ACH templates.2. Click the link in the Template Name column for the template request you want to cancel.3. Click the Cancel template request link.4. Verify the template as needed and then click Cancel request.


Notices of Change (NOCs) A NOC could be sent for a number of reasons:

ABA of the bank needs to be updated. The account number of the recipient needs to be updated. The name of the recipient needs to be updated. The account type indicated in the transaction is of the wrong type (checking/savings). The individual identification number for the recipient needs to be updated. An addenda record was formatted incorrectly or unclear.

If a template has both a NOC and pending changes submitted by a company user, the NOC cannot beapplied until the pending template changes have received all required approvals or the changes arecanceled.

Company users might be prevented from using or modifying an ACH template until the associated NOCs areapplied.

In these instances, templates appear with an alert icon ( ) in place of the radio button so they cannot beselected to initiate a transaction.

Automatically Applying a NOC to a Template1. Do one of the following:

For payments, click Transfers and Payments > Make ACH payment / Manage templates. For collections, click Transfers and Payments > Collect money via ACH / Manage templates.

2. Click the link in the Template Name column for the template that has the notice of change icon.3. Click the Apply NOC link.

Pending ACH Transactions If a template is used to initiate a transaction and then a NOC is received for it, the alert icon appears next to

the pending transaction to indicate that it cannot be approved/transmitted.

The alert icon ( ) remains next to the pending transaction even after the NOC is applied to the templatebecause changes to a template are not applied to pending transactions. In this situation company users canonly delete the pending transaction and then recreate it.

Scheduled ACH Transactions If a template is used to schedule transactions and then a NOC is received and applied, previously approved

transactions will have the approval removed and are moved to the Approve ACH Transactions page upontheir send-on dates. Company users can delete the transactions through the Approve ACH Transactionspage.

If a NOC is applied to a template before the schedule is transmitted, the changes are applied to the nextscheduled transaction and all previously applied approvals are removed.


Deleting a Saved ACH Payment1. Click Transfers and Payments > Make ACH payment / Manage templates.2. Click the Complete unsubmitted requests link.3. Click the Delete request link beside the payment you want to delete.4. Verify the payment as needed and then click Delete.

Deleting ACH Transactions1. Click Transfers and Payments > Approve ACH transactions.2. Click the link in the Account column for the transaction you want to delete.3. Click the Delete request link.4. Verify the transaction as needed and then click Delete.

Searching Completed ACH Transactions1. Click Transfers and Payments > View completed ACH transactions.2. Select one or more Account options.3. Select a Date type option:

• Effective date• Transmit date

4. If applicable, select one or more Service options.5. Select a Date range option:

• Specific date• From/To

6. Click Generate report.


TRANSACTION LIMITS (FOR ADMINISTRATOR USE)

Limits help reduce the risk of fraud by allowing companies to restrict the amount of money their users can sendor collect for ACH payments.

Company limits are set by Chemical Bank and apply to all users in a particular company. User limits only apply to a particular user in a company and override the company-defined limits when

they are more restrictive. A company user's limits cannot exceed the company limits. If a company limit is changed so it is more restrictive than a user's limit, the user limit is automatically

set to the company limit. Limits can be defined by service, account, and transaction.

Limit Type Description

Daily cumulative The maximum allowable cumulative amount of all successful transactions in a given day fora group of services.

Daily by service The maximum allowable cumulative amount of all successful transactions in a given day fora particular service.

Daily by account The maximum allowable cumulative amount of all successful transactions on a per accountbasis in a given day. Each account can have two cumulative limits: one for all ACHtransactions and one for all Wire transactions.

Daily by account -by transaction

The maximum allowable amount for each transaction for a particular account.

Maximumtransactionapproval

The maximum allowable amount for a bill payment transaction to be approved by a user.

ACH limit checking proceeds in the following order: User Daily Limit

User ACH Service Limit

User's Company Daily Limit

User's Company ACH Service Limit

User Daily Account Limit

Company Daily Account Limit

Company Transaction Detail Limit


Changing Transaction Limits1. Click Administration > Manage users.

2. Click the link in the User ID column for the user you want to change.

3. If applicable, click the Edit link beside the service and change the following limits:

User daily limit The maximum allowable cumulative amount of all successful transactionsin a given day for a group of wire services.

User Daily Service Limit The maximum allowable cumulative amount of all successful transactionsin a given day for a particular wire service.

User Daily Account Limit The maximum allowable cumulative amount of all successful transactionson a per account basis in a given day.

User Individual TransactionLimit

The maximum allowable amount for each transaction for a particularaccount.

3.1 If multiple approvals are required for administration changes, do one ofthe following:

If you are done making changes to the limits,click Submit.

If you have more changes to make to the limits,click Continue.

3.2 If multiple approvals are not required for administration changes, clickSave changes.


ROLES & ENTITLEMENTS (FOR ADMINISTRATOR USE)

Roles allow companies to divide responsibilities among their users and reduce the risk of fraud. There are three roles that can be assigned to a company user. A company user can have one or more roles assigned or none assigned.

Role Description

No Role A user without an assigned role can enter transactions for services and accounts to which they areentitled.

Setup A user with the Setup role can create and maintain templates for transfer and payment services andaccounts to which they are entitled.

Approval A user with the Approval role can approve and transmit transactions for transfer and paymentservices and accounts to which they are entitled.

Administration A user with the Administration role is often referred to as an administrator. An administrator cancreate and maintain company user profiles. This includes assigning company users with their logoncredentials, roles, service and account entitlements, and transaction limits. Administrators can alsorename accounts, reset passwords, and modify the number of approvals required for requests.

When a company is set up on Business eBanking a user in the company is designated as the primaryuser and assigned the Administration role. The primary user is entitled to all services and to allaccounts associated with those services based on the company's profile.

A company can have multiple administrators.

Changing a Company User's Roles1. Click Administration > Manage users.

2. Click the link in the User ID column for the user whose roles you want to change.

3. Click the Edit Roles link.

4. Add or remove the User Role options as needed, then click Save changes.


Entitlements - Company UsersEntitlements provide companies with another control to divide responsibilities among their users and reducethe risk of fraud. For instance, one company user could be tasked with entering transactions while another isresponsible for approving/transmitting them. There are two types of entitlements – Service and Account. As the names suggest, service entitlements grant access to services and account entitlements grant access

to accounts. For many services these entitlements work together to give company users full access to aservice and its features.

For services that have associated account entitlements, if a company user is only entitled to the service butnot the accounts, the menu navigation for the service is visible but access to the pages is limited and theservice is unusable.

Users with the Administration role are responsible for assigning entitlements to the subusers.

Account EntitlementsAccount entitlement names indicate what they allow a company user to do. The service entitlement determinesthe account entitlements a company user sees.

AccountEntitlement

Function

Entitled Account Allows a company user to view an account and its activity and create transactions from the selectedaccount.

Allow Transmit Allows a company user with the Approval role to approve transactions for an account to which theyare entitled.

Adding Service and Account Entitlements1. Click Administration > Manage users.


3. Click the Edit Services & Accounts link.

4. Click the Add link beside each service to enable and if applicable and select the accounts to entitle.


5. Click Save changes.

6. If your company requires multiple approvals for user administration, click Submit.

Once a user profile has been submitted for approval, further changes cannot be made until allapprovals have been received or the request is canceled.

The changes to the user profile become effective once the required number of approvals is received.

Removing a Service and/or Account Entitlements1. Click Administration > Manage users.


3. Click the Edit Services and Accounts link.

4. Do one or more of the following:

To remove a service that does not have entitled accounts, click the Remove link beside it.

To remove a service and its entitled accounts, click the Change link beside the service and then click theRemove link.

To remove account entitlements for a service, click the Change link beside the service, select theaccounts to remove, and then click Save changes.



APPROVALS (FOR ADMINISTRATOR USE)

Multiple approvals help companies reduce the risk of fraud by ensuring a change or transaction is approved bymore than one company user before it is processed.

Transactions Multiple approvals can be required to send a transaction and can be based on transaction amount. The number of approvals required can vary based upon the dollar amount of a request. Companies with multiple users can require transactions to be approved by users other than the ones who

entered them, provided the setting is available for the service. The number of approvals required for a service should not be greater than the number of users authorized

to approve/transmit the transactions. Multiple approvals can be set uniquely by service.

Templates Multiple approvals can be required for ACH template additions, changes, and deletions. Multiple approvals can be set.

Requiring Multiple Approvals for Transactions

1. Click Administration > Manage approval settings. The Approvals Administration page will appear.

2. In the Approvals Required for Transactions section, define the approval settings for the service:

Type Description

Request Amount Type the amount of the transaction.

Approvals If Less orEqual

Type the number of approvals required when the transaction amount is less than orequal to the Request Amount.

Approvals If Greater Type the number of approvals required when the transaction amount exceeds theRequest Amount.

3. Optional: If applicable, require transactions to be approved by users other than the users who enteredthem.

3.1 Review your company's scheduled transactions and determine if any have been approved by theentry user (e.g., user who created the schedule).

If a scheduled transaction has been approved by the entry user, have that user delete andrecreate the schedule.


Warning: If this is step is not performed, then the scheduled transactions with an approval appliedby the entry user will fail and be placed in the approval queue where the additional approval(s)can be applied.

3.2 Click the Require Separate Entry From Approval option. Services that have a checkmark ( ) arerequired by the Chemical Bank to have this control and cannot be changed.


Requiring Multiple Approvals for Templates

1. Click Administration > Manage approval settings.

2. In the Approvals Required for Setup section, in the Approvals Required field, type the number of approvalsrequired for each service for template additions, changes, and deletions. Up to nine approvals can berequired.


ach origination services (includes ... - chemical bank · 5.6 in the case identifier field, type...

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