accion and groupon “social media tips and tricks” workshop

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Groupon and Accion have partnered to host a workshop in Chicago that provided small business owners with the opportunity to: • Learn how to use social media as a voice for their business • Learn how to access capital to finance their entrepreneurial dreams with microlender Accion • Network with other entrepreneurs • Hear from a local Chicago business owner who has used social media to propel their business to the next level This presentation was delivered to over 40 business owners in Chicago on April 10, 2013.

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Page 1: Accion and Groupon “Social Media Tips and Tricks” Workshop
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Hi. Let’ GET Social

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WAIT..

WHAT?

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TRUCK

10,000

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THAT’S A LOT OF BUSINESSES

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!

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A

PRIMER  QUICK

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LEVEL FIELD (kind of)

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$ vs. J PAID vs. EARNED

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STILL MAJOR PLAYERS

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TRENDS    

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1. MOBILE    

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1. MOBILE    

2. VISUAL    

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1. MOBILE    

2. VISUAL    

3. REAL TIME    

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1. MOBILE    

2. VISUAL    

3. REAL TIME    

4. DEMO SHIFTS    

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ELEMENTS    

OF      

SUCCESS

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1. COMMIT TIME    2. HAVE A PLAN 3. ALIGN TO BIZ GOALS 4. MEASURE 5. BE CONSISTENT    6. CHOOSE BATTLES    7. LISTEN WELL  

9. DON’T SPAM  8. UNIQUE PERSPECTIVE  

10. ONLINE/OFFLINE  

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WHY  

BUSINESSES FAIL AT SOCIAL

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1. YOU’RE JUST THERE

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1. YOU’RE JUST THERE 2. DON’T TELL THEM WHY

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1. YOU’RE JUST THERE 2. DON’T TELL THEM WHY 3. DON’T STAY TRUE

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1. YOU’RE JUST THERE 2. DON’T TELL THEM WHY 3. DON’T STAY TRUE 4. IGNORE PEOPLE

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1. YOU’RE JUST THERE 2. DON’T TELL THEM WHY 3. DON’T STAY TRUE 4. IGNORE PEOPLE 5. SOCIAL STANDS ALONE

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WHERE & HOW

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CUSTOM URL

A FEW THINGS

EDGERANK SCHEDULER SELLING vs. NON SELLING CONTESTS

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THINGS    

3

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QUALITY  

1

>  

QUANTITY  

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TELL PEOPLE  

2

WHY  

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DON’T DO SOCIAL.  

3

BE SOCIAL  

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LIFE  

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THANKS!     in/rfpopp

@RFPIII

@RPIII

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How to be BadHappy Unique Social Marketing by Silly Humans

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Know Thyself

!  What is your business’ “personality”?

!  What is your style?

!  How does your business speak?

!  Who would your spokesperson be?

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We Are BadHappy

Sometimes you gotta be BAD to be GOOD, baby!

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Where we hang out: !   Facebook www.facebook.com/BadHappyPoutine

!   Twitter www.twitter.com/BadHappyPoutine

! Pintrest www.pinterest.com/badhappypoutine/

! Instagram www.instagram.com/badhappypoutine

!   Gmail [email protected]

!   Google maps search: BadHappy

!   Website: www.badhappypoutineshop.com

!   Restaurant 939 N. Orleans, Chicago, IL 60611

!   Yelp (argh) www.yelp.com/biz/badhappy-poutine- shop-chicago

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What we post: Facebook

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BadHappy (gracious, fun, upbeat, and silly)!

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What we love: ‘Twitterverse’

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Instagram:

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Pinterest (online pinboard)

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!   Over 400,000 impressions via Twitter

!   Over 200,000 people have seen our Facebook posts

!   Over 12,000 clicks to our website each month

!   1 million people have seen us in print, on NBC, and on Chicago’s Best!

!   Not bad for a three man (and one woman) operation!

Social Media Year One:

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!   Set up all your accounts, designate administrator(s)

!   Set up Google Alerts (see who’s talking about you)

!   Don’t fret, help is out there!

!   Hire a P.R. agency to get the word out.

!   Daily deal sites like Groupon can get you huge exposure.

!   Consider advertising on Social Media

!   Yelp: it’s a love/hate thing (have a policy, stick to it)

!   Show off your “personality” and be consistent.

Now get out there!

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Thanks! We are BadHappy

We love you already

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Alternative Financing Options for Your Small Business

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Accion International •  Founded in 1961 •  Begun as a student-run volunteer effort in Caracas, Venezuela •  One of the premier microfinance organizations in the world •  Network of lending partners that spans Latin America, Africa, Asia, and the

United States

Accion U.S. Network •  The largest domestic microlending network •  >$272 million lent since 1991 •  Network: East & Online, Texas/Louisiana, New Mexico/Colorado/Arizona,

Chicago, and San Diego •  Provide 75% of microloans in the US

Accion Chicago •  Launched in 1994 •  Initially an associate of Accion International •  Now affiliated with the Accion USA Network

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Accion is an alternative lending organization dedicated to providing credit and other business services to small business owners who do not have access to traditional sources of financing. By encouraging the economic self-reliance of micro-entrepreneurs throughout Illinois and Northwest Indiana, Accion helps businesses and communities thrive.

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Quick Facts

•  Since 1994, Accion has made nearly 3,000 small business loans, totaling more than $23 million

•  367 loans closed in 2012, totaling

$3 million; helped create or retain nearly 1,000 jobs

•  Client base is 47% women, 66%

minorities, and 63% low-to-moderate-income entrepreneurs

•  Serves Illinois and Norwest

Indiana •  Provided counsel to 2,888

entrepreneurs in 2012

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Grace Market

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Quick Facts

•  Accion represents 90% of microloan volume in Illinois and Northwest Indiana

•  Certified by the United States

Treasury as a Community Development Financial Institution (CDFI)

•  Certifies qualified small business

centers to provide our loan products

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Blue Bettie’s

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IS MY BUSINESS READY FOR DEBT FINANCING

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§  Would a new mixer, computer, or vehicle help you get the

job done better and faster?

§  Do you have any potential unexpected expenses?

§  Would you like to build your credit along with your

business?

§  Update your website, packaging, or marketing materials?

§  Attend a trade show, host an event?

§  What else?

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Financing Options Overview

Conventional bank financing

SBA loans

Family and friends

Investors

Asset based lenders

Leasing

Non-profit loan funds

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87 Empanadas 5411

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6 “Cs” of Credit

Cash flow

Credit

Collateral

Character

Capitalization

Conditions

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Alternative Financing: How Do These Programs Help?

To support deficiencies in the “6 Cs” •  Accept non-traditional collateral and/or co-signer •  Longer term to ease tight cash flow •  Less stringent credit history requirements •  Lend to businesses with limited financing history and start-

ups

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Not-for-Profit Loan Funds

Microloan Programs

•  Flexible underwriting criteria

•  For businesses with revenues <$500,000

•  Loans up to $50,000 •  Example: Accion

Local Development Programs

•  Offered by: •  Community

development organizations

•  Cities •  Villages

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91 Just Us Lawn Care

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Loan Terms

Amounts •  Loans up to $50,000 •  Start-up businesses up to $20,000 •  Credit Builder loans up to $2,500 Terms •  6 to 72 months •  Interest rates start at 8.87% Eligible Purposes •  Related to the business •  No debt consolidation and purchase of property

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Eligibility Requirements

•  Industry experience •  Cash flow available to service the debt •  Operate a for-profit business •  Own a business or reside in Illinois or Northwest Indiana

(Lake and Porter counties) •  Clean and/or improving credit history •  Understand the finances of the business •  Willing to pledge collateral and/or co-signer

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Pre-qualification over the phone

Online application

Gathering documents for underwriting review

Site visit

Presentation to credit committee

Loan closing

Approval Process

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95 Big Shoulders Coffee

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Hussain Bhanpuri 312-275-3000 x124 [email protected]