accenture india corporate citizenship · bpo –dr. reddy’s foundation ... pro bono projects...
TRANSCRIPT
OVERVIEW
ACCENTURE INDIA
CORPORATE
CITIZENSHIP
THE FIVE KEY PILLARS OF OUR GLOBAL CORPORATE
CITIZENSHIP STRATEGY
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Ethics & Governance
Skills to Succeed
EnvironmentOur
People
Supplier
Chain
1 2 3 4 5
REPORTING
Public Reporting :Our Global Annual Corporate Citizenship Report, details the impact we make every year against our goals across each of
the five pillars. Our Environmental Responsibility Policy was established in 2007 and is reviewed annually.
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Responsibility and management of Corporate Citizenship Performance globally:
Chairman
and CEO
Accenture
Businesses
Dedicated subcommittee of our Global Management Committee
(senior leaders from multiple corporate functions and geographies )
meets one to three times each year to consider policy
Corporate Citizenship Council (senior
executives from multiple disciplines and
geographies)
implements policies and supporting
programs
Environment Steering Group
(leaders from across Accenture)
determines our processes for providing
guidance around carbon-emissions
disclosure.
Guides
By the end of fiscal 2020, together with our strategic partners, Accenture globally we will pursue the following three goals…
SKILLS TO SUCCEED (S2S) IS THE KEY THEME OF
CORPORATE CITIZENSHIP
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Demand-led Skilling
Equip more than 3 million
people with the skills to get a
job or build a business
Employment &
Entrepreneurship
Outcomes
Increase our focus on the
successful transition from skill-
building programs to
sustainable jobs and
businesses, and improve our
collective ability to measure
and report on these outcomes
Collaboration for
Durable, Systemic
Change
Bring together organizations
across sectors to create large-
scale, lasting solutions aimed
at closing global employment
gaps
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EMPOWERING INDIA THROUGH SKILLS TO SUCCEED
24 states
214 districts
14 credible partners
Direct Livelihoods
• Direct support by providing entrepreneurship training as well as building a value chain thus increasing incomes for the target segment within their local contexts
• Demographic segments : Rural , women groups
Entrepreneurship training
• Helping potential entrepreneurs translate their ideas into micro-enterprises. Training in business planning and financial management
• Demographic segments: Semi urban/Rural, 16-25 years
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S2S focus areas : Employability, Entrepreneurship and Direct Livelihoods
SKILLS TO SUCCEED AT ACCENTURE IN INDIA
Priority focus: Employability training
• Build skills in high growth industry verticals with
high potential for employment - Post a market
scan we chose four industries: IT/BPO,
Construction, Hospitality and Retail.
• Credible NGO partners with training expertise to
be the lead NGO for each industry vertical,
responsible for transferring expertise in content
and assessments through a “Train the Trainer”
model to other NGO partners in the ecosystem
• Accenture provides funding, content, technology
solutions, guest lectures, placement and capacity
building support
• Demographic segments: Youth, 16-25 years,
10th/12th students from low income homes.
Special focus on PwD, girls.BPO – Dr. Reddy’s Foundation
Retail – Quest Alliance
Hospitality –Don Bosco Tech
Construction Labournet
Our partners NGO
Governance and reporting in India:
CSR Committee
(3 Directors)Reports to
Accenture Solutions Private Limited (ASOL) board
Public Reporting : The Annual Accenture Solutions Private Limited CSR Disclosure Directors Report is publicly published every year.
WHAT DIFFERENTIATES ACCENTURE
INDIA'S CSR PROGRAM?
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Single CSR Initiative - Skills to
Succeed
Partnerships with the established players helped to scale-up quickly and drive sustained impact outcomes
The impact of the cash grant
programs are enhanced with
employee engagement
Capacity building of the non-profit ecosystem with Pro-bono engagements and Employee Volunteering
Compliance to letter and spirit of
the CSR mandate
Clear separation of CSR and what is ‘business as usual’
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Employability
Beneficiary Group: Unemployed youth in cities
(primarily around Accenture office locations)
Key Trades: IT/BPO, hospitality
and facilities management, retail,
construction
Partnerships with Dr. Reddy’s
foundation, Don Bosco, Quest
Alliance, Anudip etc.
SKILLS TO SUCCEED IMPACT IS MEASURED THROUGH
BENEFICIARIES EITHER GETTING EMPLOYMENT OR
STARTING THEIR OWN BUSINESS
Entrepreneurship
Beneficiary Group: Rural population (primary
focus on women)
Key Trades: Micro-enterprise
Partnerships with Mann Deshi
(business school for rural women)
and SEWA (Rehabilitating women
waste pickers); READ (Rural
livelihoods)
Example Initiative:
Accenture–Anudip Foundation
Digital Inclusion for Young
Aspirants Program
Metiabruz, Kolkata
Example Initiative:
Accenture-READ India
Rural community development
center
Bagepalli, Karnataka
Environment
Carbon footprint reduction in
internal operations
Promoting awareness and
implementing Eco friendly
office practices (Reduce,
Reuse, Recycle).
Giving of Skills
Pro bono projects provide
world class business and
technology expertise to non-
profit partners to build
organizational capacity to
scale impact.
Giving of Money
The cash grant programs
drive the Skills to Succeed
Impact outcomes. Employee
giving program supports local
city-based NGOs.
Giving of Time
Employees volunteer their
time to enhance the impact of
our programs and make a
difference to end
beneficiaries.
OUR CORPORATE CITIZENSHIP EFFORTS ARE DELIVERED
THROUGH A MIX OF CHANNELS
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Opportunities to partner in our Corporate citizenship program
1. Providing employment
opportunities to our
S2S beneficiaries
2. Support entrepreneurship
through purchase of products
Co-volunteeringKnowledge
partnerships 1 2 3 Co-funding4
1. CO-FUNDING
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Examples of opportunities for co-funding in Corporate Citizenship
initiatives
An example of entrepreneurship support through purchase of products
SEWA Gitanjali – NGO Partner
Procuring office stationery produced by former women waste-pickers who have been skilled to make high quality notepads etc.
from recycled paper
Examples of Co-funding Rural Community Development Initiatives
Holistic Rural community development at our Rural BPO location near Bangalore; Options to fund programs related to
integrated development of children.
READ India works on skill development programs for women focusing on livelihood skills such as sewing/stitching and local
handicraft products
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2. CO-VOLUNTEERING
SOME INITIATIVES UNDERTAKEN WITH CLIENT TEAMS IN 2016
More than 100+ employees participated in various activities anchored during weekends by a team of dedicated volunteers.
Other people engagement activities include raising funds, donation drives for Kashmir floods, collecting warm clothes for
housekeeping staff during winter.
Special eco-watch activities are conducted to create awareness to adopt and promote adoption of eco-smart work practices.
Global Industrial MNC
- Delhi
More than 500+ employees from a project conducted two big fund raising drives which in turn helped support
children/students.Global Petrochemical
Major - Bangalore
200 + employees of a team started a campaign - Bring your own bottles. This aims The aim was to save water. They also
volunteer during weekends with our local nonprofit partners – Chord which rehabilitates children and Devnar which imparts
computer education to the blind.
IT MNC -
Hyderabad
A team of 300+ is engaged in teaching students on weekends for a year.Global Automobile
MNC - Hyderabad
Co-creation of new job training or entrepreneurship programs to better outcomes and impact
3. Knowledge partnership on content
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Other Urban Employability Opportunities
Persons with Disabilities
Sector Partner
Varied sectors
The Jobability Portal is a one-stop job portal to connect employers and
PWD (with different skill sets) who are looking for a job
Leonard Cheshire Disability
(A Global Grant partner of Accenture)
BPO training for Persons with Disabilities Dr. Reddy’s Foundation
Sector Partner
BPO Anudip Foundation, DRF
Retail, ITeS, Digital Quest Alliance, Aid-et-Action
Sector Partner
Construction, Migrant workforce Sambhav Foundation
Hospitality Don Bosco Tech
4. PROVIDING EMPLOYMENT OPPORTUNITIES
TO OUR S2S BENEFICIARIES
Jugri Bai, ChhattisgarhWhen her father passed away, the onus of sustaining the family of five fell solely on Jugri’s mother, a daily wage laborer. Jugri found an anchor in Dr. Reddy’s Foundation’s Livelihood Advancement Business School center in her city where she completed the Customer Relations & Sales/Retail skills training course. Today, Jugri is working as a customer sales associate at a renowned fashion brand store in Bilaspur in Chhattisgarh and is able to contribute to the family’s income.
Beneficiary Testimonial
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INCLUSIVE SKILLING PROGRAMS FOR YOUTH, WOMEN
AND PERSONS WITH DISABILITIES (PwD) ENABLE THEM
TO CREATE ENVIRONMENTS THAT NURTURE THEIR
SKILLS AND PROGRESS THEIR LIVELIHOODS IN URBAN
AREAS.
“When I dropped out of college I felt pretty
hopeless. But DB Tech helped me get a
job and support my family. Today, I look
forward to making a career in the
hospitality industry.”
Ranjitha,
Andhra Pradesh
“The Counselling session at LABS helped
give my life a new direction. I am now
much more confident of myself and am
happy that I can support my family and
chase my dreams as well.”
“The Learning Resource Centre helped
me realize my potential and acquire the
skills and training I needed to get a job.
Through the training I also learned about
interview preparation, communications
skills, workplace culture and personal
development.”
Ruksana Begum,
Chhattisgarh
Arasu Mari,
Tamil Nadu
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INCLUSIVE SKILLING PROGRAMS FOR YOUTH, WOMEN
AND PERSONS WITH DISABILITIES (PwD) ENABLE THEM
TO CREATE ENVIRONMENTS THAT NURTURE THEIR
SKILLS AND PROGRESS THEIR LIVELIHOODS IN RURAL
INDIA.
80 year old READ Center user,
Taufa Devi, is the oldest yet most
active Skills to Succeed
participant. She is a Master trainer
for Basketary Skills in Rajasthan.
The Unique ‘Green Skilling’
Program trains PwDs to work with
flower discards to make safe holi,
rangoli and cloth dye colors –
Delhi/Varanasi, Bangalore
AWARDS AND RECOGNITION
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2015 Golden Peacock
Award for CSR - selected
among 391 nominated
organizations.
Only global MNC to be
featured by IICA as a
exemplary CSR case study
at BSE event in 2016.
Panel Discussions and
presentations with Deshpande
Foundation (IIMB), IICA and
Sattva (BSE), NHRD,
Workability Asia.
Spring board Consulting:
“Asia Pacific Disability
Matters Award 2014”
External media
coverage of S2S program
in reputed magazines and
newspapers
Training session for Coal
India CSR team
at IICA, Manesar.
Winning the ‘Golden Peacock CSR Award
Rural Community Centre Launch @ Bagepalli Leveraging
our Rural BPO footprint to expand S2S initiatives
▪ About Accenture
▪ Corporate Citizenship at Accenture
▪ Skills to Succeed – India
▪ Corporate Citizenship at Accenture in India – Fiscal 2015 review
▪ Jobability Portal (For hiring persons with disabilities)
REFERENCE LINKS
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