ABSTRACT

Technological changes in organizations are challenging and they are implemented with the intent of increasing the efficiency of the employees. In which there are both success and failure stories. Gaining insight into employee perspectives related to technology changes might strengthen the technology adoption and performance. The main aim of this study is about impact of new technology to employees with reference to Acute Technologies and Solutions, Chennai. The objectives of the study are; to explore various technology changes in IT company and its impact on employee attitude with reference to Acute Technologies and Solutions, to assess the employees attitude towards IT industry, to assess the reasons for the employees impact of technological changes on positive attitude, to assess the reasons for the employees impact of technological changes on negative attitude, to assess the employees expectations from the software Industry and to make suggestions to improve the attitude of the employees to the management. The study is based on the sample drawn from the employees of Acute Technologies and Solutions who are using laptop, mobile phones and web based applications in their projects. The target respondents has been taken for the study belongs to various levels like Entry level engineers, Software engineers, Senior Software engineers, Lead engineers and Managers. The sample size of the study was limited to 125. Random sampling method was used to choose target respondents. Primary data collection was through the circulation of Questionnaire to the Information technology employees. Secondary data for the study was collected through journals, magazines and websites. The collected data was analysed using percentage analysis, weighted average method and chi-square test.TABLE OF CONTENT

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Abstracti

CHAPTER 1BACKGROUND STUDY1

1.1introduction1

1.2LAPTOP FOR REMOTE ACCESS2

1.3MOBILE PHONE FOR CUSTOMER RELATIONSHIP3

1.4WEB BASED APPLICATION3

1.5REMOTE DESKTOP CONNECTION4

1.6INSTANT MESSAGING4

1.7LIVE MEETING/CONFERENCES5

1.8THE NET IMPACT OF IT AND IT-ENABLED ORGANIZATIONAL CHANGE5

1.9INDUSTRY PROFILE6

1.9.1Market Structure6

1.9.2Policies for IT Industry8

1.9.3Porter 5 forces11

1.9.4Core competencies of IT Industry of India12

1.10DEFINITION OF PROBLEM14

1.11NEED for the project14

1.12OBJECTIVES AND SCOPE of the project14

1.12.1Objectives of the study14

1.12.2Scope of the project15

1.13DELIVERABLES15

CHAPTER 2REVIEW OF LITERATURE16

2.1Literature related to employee attitude16

2.2Literature related to technological changes17

2.3Literature related to relationship between employee attitudes and technological changes17

2.4RESEARCH GAP19

CHAPTER 3METHODOLOGY20

3.1TYPE OF PROJECT : SURVEY TYPE20

3.2TARGET RESPONDENTS20

3.3ASSUMPTIONS, CONSTRAINTS AND LIMITATIONS20

3.3.1Assumptions20

3.3.2Constraints21

3.3.3Limitations21

3.4SAMPLING METHODS21

3.4.1Sampling technique21

3.4.2Sampling procedure actually employed 21

3.4.3Methods of data collection22

3.5STATISTICAL TOOLS FOR ANALYSIS22

CHAPTER 4DATA ANALYSIS AND INTERPRETATION24

4.1PERCENTAGE ANALYSIS 24

4.2CHI-SQUARE TEST49

4.3WEIGHTED AVERAGE METHOD53

CHAPTER 5FINDINGS SUGGESTIONS AND CONCLUSION55

5.1SUMMARY OF FINDINGS55

5.2SUGGESTIONS59

5.3CONCLUSION60

5.4DIRECTIONS FOR FUTURE RESEARCH61

BIBLIOGRAPHY62

APPENDX I - QUESTIONNAIRE63