think critical

our critical

2

our criticalclass c solutions group

Where the “c” stands for “consumables”

These are the low cost items, such as

fasteners, fittings, and connectors, that

may not cost much individually, but

can cost you plenty if you don’t have

them when you need them to keep the

operation up and running. That’s when

the “C” also stands for critical.

Let Class C Solutions Group provide

your business an on-site survey at no

obligation. Our experienced Associates

can make recommendations on the

small parts you need to stock, optimal

inventory levels, storage equipment and

placement of small parts in your facility.

Our VMI experts will take time,

complexity and cost out of your

small parts program.

Call us at 866-438-6767

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serviceClass C Solutions Group are experts at

managing your consumable inventory.

We study your operations and develop

individual inventory management

systems that keep your business

running and competitive. While we

do all the work, you have all the

control on purchasing decisions,

inventory placement and order timing.

vendor managed inventory

• Webaseoursolutionson

lean principles

• Wehelpstreamlinehowyoubuy,

manage and use inventory of

your low cost, high use

consumable products

• OurtenuredFieldAssociateshave

extensive experience managing MRO

small parts programs

• Wesweatthesmallstuff,soyou

don’t have to

AFTER

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Withalmost1,000SalesandService

Associates located throughout North

America, Class C Solutions Group

is deeply committed to bringing you

a customer experience not matched

in our industry. With our Vendor

Managed Inventory program, we

will order your product, put it away,

track inventory and make cost-saving

recommendations to make your

operation run smoothly.

• OurtenuredFieldAssociatescoverall

ofNorthAmerica–ourreachextends

to every zip and postal code

• Togetherweproudlyserviceover

45,000customerseachandeveryday

• Ourtrainingprogramsprepareour

Field Associates to understand you,

your business and your VMI needs

• Wetaketime,complexityandcost

out of our customer’s business

sales & service associates

our criticalB

EFOR

E

5

• SalesSupportAssociatescanassistwith

placing orders, reallocating stock, tracking

shipments, issuing credits and helping with

payment options

• Ahighlytrainedproductsupportteamcan

recommend the best part for your needs and

give you advice on our product’s form,

fit or function

• Weregularlysolicitfeedbackwithour

“voice of the customer” metrics to be

ready to address our customer’s

ever changing needs

Class C Solutions Group Sales

Support Associates are ready

to help if you need it. We have

representatives on the phone

waiting for your call.

sales support associates

peopleA

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Call 866-438-6767 Monday – Friday 7:00 am – 8:00 pm

Withover62,000in-lineproductsand

access to over one million more, Class C

Solutions Group has the products on-hand

to support all your small part maintenance,

repair and operation needs.

• FieldSalesAssociatesconnectby

wireless devices for live pricing and

product availability

• AdistributionnetworkthatspansNorth

America to guarantee timely delivery

andamorethan97%fillrate

• Comprehensivecatalogencompassing

11majorMROcategories

• Criticalpartswhereandwhen

you need them

our products •Abrasives

•Adhesives&Sealants

•Chemicals

•Assortments-Pre-made&Custom

•AutomotiveBodyHardware

•Automotive/CommercialKeyBlanks

•Batteries

•BatteryCables&Terminals

•Bolts

•BrakeParts

•CableTies

•CapScrews

•Cleaners&Degreasers

our critical

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•Hose/HoseClamps

•HydraulicHose& Fittings

•JanitorialProducts

•KeyDuplicating

•Cutting Equipment

•Lighting-Transportation

•Lockout/Tagout

•Lubricants

•MaintenanceSupplies

•MetricFasteners

•Nuts

•O-Rings

•Paints

•Fuses

•PartsWashers

•PipeFittings

•PneumaticProducts

•CuttingTools

•RespiratoryProtection

•Rivets

•Rope/ChainHardware

•SafetyEquipment

•SawBlades

•Screws

•Shims

•SpecialtyTools

•SpillControlProducts

•Tapes

•Taps&Dies

•Terminals

•ThreadRepair

•ThreadedRod

•TroubleLights

•TruckAccessories

•Tubing

•Valves

•Washers

•WeldingSupplies

•WheelWeights

•WiperBlades

•WireAccessories

•WireBrushes&Wheels

•DeutschTerminals

•DrillBits/Indexes

•ElectricalSupplies

•Fasteners

•Files

•FirstAidProducts

•Fittings

•Flashlights

•Fuses

•Greases

•GreaseFittings

•HandCleaners

•HandTools

•HeatShrinkTubing&Terminals

productsA

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At Class C Solutions Group, we believe

that it’s our experience in the markets we

serve which differentiates us. Because

we understand that no two markets are

alike, we have developed solutions around

the unique challenges of businesses like

yours. We are a leading supplier to the

manufacturing, transportation and natural

resources markets.

• Wecansupportyourfood

processing, machinery, chemical and

manufacturing operations

• Weunderstandthatmaximizing

uptime while maintaining worker

safety is your top priority

• Weofferanextensivelineof

MRO products to keep your

plant running

our markets

our criticalmanufacturing

8

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marketstransportation natural resources

• Weservicesegmentsofthenatural

resources industry including mining,

logging and oil and gas

• Weareresponsive,easilyaccessible

and ready to support your operations

wherever they may be located

• Weknowtheimportanceof

maximizing production and will create

on-site inventory solutions custom-

made for your operation

• Weserviceallsegmentsofthe

transportation industry including

truck fleets, heavy equipment,

railroads and car dealerships

• Wewillloweryourcostpermile,

improve repair turnaround, and

increase the profitability of your

parts department

• Wecanintegratewithdealer

management software systems and

fleet maintenance programs

9

AFTER

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Class C Solutions Group partners with

the best names in MRO manufacturing.

Our hundreds of vendor partners make

up an expansive product offering,

with many items exclusive to Class C

SolutionsGroup.Withover62,000in-line

items and access to over one million

more, our suppliers help provide the

assurance that you have made the right

choice for your planned purchases.

• Thehighestqualityproductsavailable

from the top brand names in the

MRO industry

• Hundredsofvendorpartnersmakeup

our comprehensive product line

• Specialsourcingavailabledirectfrom

our manufacturers when you need it

our partners

our criticalhigh quality industry leading brands

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partners

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For your unplanned purchases, Class C

Solutions Group is backed by the best in

the business – MSC Industrial Direct. Your

Class C Solutions Group Sales Associate has

access to the entire MSC product line.

• 700,000productsinstockforyour

unplanned purchase needs

• Thebestdistributorintheindustry

available to all Class C Solutions

Group customers

• ClassCSolutionsGroupcustomersenjoy

automatic account and pricing set up

• Nextdaydelivery

partnersA

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think critical

OUR MISSION IS TO BE THE BEST INDUSTRIAL DISTRIBUTOR IN THE WORLD

866-438-6767 • www.mscdirect.com/classcsolutionsCopyright 2014 Class C Solutions Group, a business of MSC Industrial Supply Co.K-1771