abandoned cart alert user guide

Upload: faro62

Post on 02-Jun-2018

219 views

Category:

Documents


0 download

TRANSCRIPT

  • 8/11/2019 Abandoned Cart Alert User Guide

    1/15

    1

    prestashop.belvg.comskype ID: store.belvg email: [email protected] US phone number: +1-424-253-0801

  • 8/11/2019 Abandoned Cart Alert User Guide

    2/15

    Table of Contents User Guide

    2

    prestashop.belvg.comskype ID: store.belvg email: [email protected] US phone number: +1-424-253-0801

    Table of Contents

    1.Introduction to Abandoned Cart Alert ............................................................. 3

    2.How to Install and Deactivate ......................................................................... 4

    3. How to Configure and Use ............................................................................. 5

    3.1 How to setup cron job ................................................................................................ 13

  • 8/11/2019 Abandoned Cart Alert User Guide

    3/15

    Introduction to Abandoned Cart Alert User Guide

    3

    prestashop.belvg.comskype ID: store.belvg email: [email protected] US phone number: +1-424-253-0801

    1.

    Introduction to Abandoned Cart Alert

    Prestashop Abandoned Cart Alert will remind customers about orders they left in the

    shopping cart and encourage them to complete the purchase with special discounts.

    Compose several templates for reminding emails, assign the number of reminders and time

    interval between sending. Feel free to set a cron task for emails to be sent automatically.

    Key features:

    Sending e-mails to remind customers to complete orders

    Configurable emails templates

    Assigning deadline for the first reminder, the number of emails and the time limit

    Test emails sending

    Discounts rules

    List of abandoned carts

    Automatic emails sending

    General information

    Dozens of reasons make users abandon the cart and leave orders uncompleted. Control all

    abandoned carts in your webstore and send email reminders to correspondent customers.

    Specify the time interval when the first email is sent, the number of reminders and time

    between emails. Use one of several ready-to-use email templates or create your own in

    WYSIWYG editor.

    Encourage your customers to complete their orders by creating attractive discount rules.

    Configure the minimum cost of an abandoned order, discount type and value: either the

    monetary amount or the % depending on selected type.

  • 8/11/2019 Abandoned Cart Alert User Guide

    4/15

    How to Install and Deactivate User Guide

    4

    prestashop.belvg.comskype ID: store.belvg email: [email protected] US phone number: +1-424-253-0801

    2.

    How to Install

    1. Set 777 or 0777 on the folders: '/modules/'

    Important Change all permissions back after installation.

    2. Modules -> Add a module from my computer -> Choose the file (cartreminder.zip) ->

    Upload this module. Choose module in section "Smart Shopping" and install module

    3. Preferences -> Performance -> Smarty-> Force compile -> Yes

    Preferences -> Performance ->Smarty-> Cache: No

    How to Deactivate

    Click the button Disablein Modules -> Smart Shopping.

    To remove the extension form the server, press Delete in Modules -> Smart Shopping.

    Thats all!Enjoy the Abandoned Cart Alert performance.

  • 8/11/2019 Abandoned Cart Alert User Guide

    5/15

    How to Configure and Use User Guide

    5

    prestashop.belvg.comskype ID: store.belvg email: [email protected] US phone number: +1-424-253-0801

    3. How to Configure and Use

    Log in to the admin panel, and we will show you how to configure the extension. It is a very

    simple process.

    Navigate to Modules -> Smart shopping -> Abandoned Cart Alert. Here you can

    enable/disable the extension.

  • 8/11/2019 Abandoned Cart Alert User Guide

    6/15

    How to Configure and Use User Guide

    6

    prestashop.belvg.comskype ID: store.belvg email: [email protected] US phone number: +1-424-253-0801

    After you enable it, choose Configure.

    Here you can configure reminders and sending e-mails. Lets deal with reminders in

    Configure reminders tab first. Deadline for the first reminder is time between a cart being

    abandoned and an e-mail being sent. Specify the number and select the dimension from the

    dropdown. The next line is where time between reminders is stated (if there are 2 and more

    of them). Number of reminding e-mails can be typed in the 3rdline.

    Save configuration as soon as youre all set.

  • 8/11/2019 Abandoned Cart Alert User Guide

    7/15

    How to Configure and Use User Guide

    7

    prestashop.belvg.comskype ID: store.belvg email: [email protected] US phone number: +1-424-253-0801

    The next tab is where you can test the proper work of e-mails sending. Enter sender and

    receiver e-mail, choose a template from the dropdown (some of them have already been

    created by us, but you can configure ones yourself - see lower) and its language. Click on the

    Test reminders buttonto test the e-mails sending procedure.

    Lets proceed to Cart Reminder tab in the upper right corner of the screen to create and edit

    templates, configure discount rules and look through the abandoned carts list.

  • 8/11/2019 Abandoned Cart Alert User Guide

    8/15

    How to Configure and Use User Guide

    8

    prestashop.belvg.comskype ID: store.belvg email: [email protected] US phone number: +1-424-253-0801

    The first tab is Templates. Click Add new to create a new template.

    Configure the outlook of your template in WYSIWYG editor in Create new template tab.

    Select whether you want a discount to be sent and applied with this e-mail (see below how to

    create discounts) and choose the templates number in order of the sent e-mails in the

    dropdown menu.

  • 8/11/2019 Abandoned Cart Alert User Guide

    9/15

    How to Configure and Use User Guide

    9

    prestashop.belvg.comskype ID: store.belvg email: [email protected] US phone number: +1-424-253-0801

    Use variables in curly brackets mentioned in the window above the WYSIWYG editor to

    customize your template. All the required data will be automatically collected from the users

    account and applied to the e-mail sent to him/her.

    Here is what a template may look like:

  • 8/11/2019 Abandoned Cart Alert User Guide

    10/15

    How to Configure and Use User Guide

    10

    prestashop.belvg.comskype ID: store.belvg email: [email protected] US phone number: +1-424-253-0801

    Variables will be replaces by correspondent customer and discount information. An e-mail the

    user will receive looks something like this:

  • 8/11/2019 Abandoned Cart Alert User Guide

    11/15

    How to Configure and Use User Guide

    11

    prestashop.belvg.comskype ID: store.belvg email: [email protected] US phone number: +1-424-253-0801

    The next tab is Rules. Here you can create discounts for users reminders are sent to. Click

    Add new to configure a new discount.

    Enter the minimum amount your discount is applied to (type 0 (zero) for no minimum

    amount), choose type of the discount and fulfill correspondent fields, if any appeared (amount

    of % or monetary amount with currency selection). Save your configuration.

  • 8/11/2019 Abandoned Cart Alert User Guide

    12/15

    How to Configure and Use User Guide

    12

    prestashop.belvg.comskype ID: store.belvg email: [email protected] US phone number: +1-424-253-0801

    Finally, the last tab is where you can see the list of Abandonment carts.

    Click on Viewicon in Actions column to view info about every single customer that

    abandoned a cart.

  • 8/11/2019 Abandoned Cart Alert User Guide

    13/15

    How to setup cron job User Guide

    13

    prestashop.belvg.comskype ID: store.belvg email: [email protected] US phone number: +1-424-253-0801

    3.1 How to setup cron job

    Cron is a time-based job scheduler in Unix-like computer operating systems.

    Cron job setting will allow you changing pre-orders status and notifying waiting users

    automatically. To set cron task, you need to install free Crontab for Prestashop module

    (http://addons.prestashop.com/en/administration-tools/671-crontab-for-prestashop.html)

    The module is successfully installed and available in Administration section.

    To create the task you need the link specified in Abandoned Cart Alertsettings. You should

    copy it to the clipboard.

    You need to paste the link to the URL field and select execution periodicity. If you do

    everything correctly, your task will be displayed in the Crons jobs

    http://addons.prestashop.com/en/administration-tools/671-crontab-for-prestashop.htmlhttp://addons.prestashop.com/en/administration-tools/671-crontab-for-prestashop.htmlhttp://addons.prestashop.com/en/administration-tools/671-crontab-for-prestashop.htmlhttp://addons.prestashop.com/en/administration-tools/671-crontab-for-prestashop.html
  • 8/11/2019 Abandoned Cart Alert User Guide

    14/15

    How to setup cron job User Guide

    14

    prestashop.belvg.comskype ID: store.belvg email: [email protected] US phone number: +1-424-253-0801

    Do you have questions about extension configurations?

    Contact usand we will help you in a moment.

    http://prestashop.belvg.com/contacts/http://prestashop.belvg.com/contacts/http://prestashop.belvg.com/contacts/
  • 8/11/2019 Abandoned Cart Alert User Guide

    15/15

    User Guide

    15

    prestashop.belvg.comskype ID: store.belvg email: [email protected] US phone number: +1-424-253-0801

    Thanks for your interest in BelVG Prestashop extensions!

    If you want to buy Abandoned Cart Alert module, followThis Link.

    Please, visit our website and explore other BelVG extensions atOur Store.

    If you have any questions, contact us by e-mail: [email protected]

    http://module-presta.com/abandoned-cart-alert.htmlhttp://module-presta.com/abandoned-cart-alert.htmlhttp://module-presta.com/abandoned-cart-alert.htmlhttp://prestashop.belvg.com/http://prestashop.belvg.com/http://prestashop.belvg.com/http://module-presta.com/abandoned-cart-alert.html