Åa management of innovations and entrepreneurship malin brännback fall 2004
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ÅA Course Outline
W. 38; Sept. 13, Introduction, Innovations, Innovations Management, Entrepreneurship Questions to complete for week 39 (Drucker Ch. 1,2,
10,11..you may want to look through ch. 3-9 as well) Analyze Business Week “great innovators”, cold call
15 min. max on week 39 Guest Lecture: Alan Carsrud Entrepreneurship, what it
is and what it isn’t
W. 39; Sept. 20, Entrepreneurship, Entrepreneurial Business – The New Venture Questions to complete for week 40. Drucker Ch. 12-
15) Article 1, 12, 4, and 9
Course outline
ÅA Course Outline
W.40; Sept. 27, Diffusion of Innovations, Questions to complete for week 44 (Moore Ch. 1-5) Article 3, 5, 7 and 8 Guest Lecture: CEO Markku Jalkanen, Faron
pharmaceuticals, former CEO, still owner and founder of Biotie Therapies
Hand-out of GR-1 assignment to be prepared in pairs and to be handed in on October 25
• Contact Lenses for Chickens
W. 44; Oct. 25 The Idea, Defining the Concept and Markets – it’s more than just potential Guest Lecture 25.10, Kei Heikkilä-Stenvik,
Commercialising high technology Articles 2, 6, 11
Course outline
ÅA Course Outline
W. 45; Nov. 1, Business Plan Development Questions from article #13 to be handed in on Nov. 8; Contact Lenses for Chickens prepare to discuss Hand-out of 2 Business plans
W. 46; Nov. 8, The Dynamics of Innovation/Open Innovation Questions from Utterback and Chesbrough to be handed in on
Feb. 3 W. 47; Nov. 15, Four Business Plans
You will read 2 business plans GR-2 assignment. Prepare in pairs an evaluation of one
Business plan, to be handed in and prepare to discuss. Guest lecture, VP Business Development Kai Lähdesmäki and
CTO Timo Veromaa, Biotie Therapies
Individual assignment to be handed in W.48 Friday at 15.00
Course outline
ÅA Large Individual Assignment
You will write a case on an innovationDescribe an innovation – Describe how it came about and its
evolution over time.Describe the market, competition, Describe the management teamWhere is it right now? Problems aheadI want a good story; I want facts and I want
your own analysis of the case
Course outlineAssignments
ÅA Assignments, and Grading
A: 2 Group assignments, max. 45p Contact Lenses for Chickens 15p Business Plans 30p
• 15 p for full analysis• 5p x 3 for minor analysis of the other 3
B: 10 Individual assignments max 90p• w. 38 10+10+5 = 25p• w. 39 10 = 10p• w. 40 10+5 = 15p• w. 44 10+5 = 15p• w.45 10p• w. 46 10p• w. 47 5p
C: 1 Large Individual assignment 65 points Total 200 p. 100 points required for pass, min. 50% of each
assignment. NO EXAM
Course outlineAssignments
ÅA IN 1874….SAMUEL CLEMENS WROTE…
TRYING TO GET THE HANG OF THIS NEW FANGLED MACHINE....[IT] COSTS 125 DOLLARS. THE MACHINE HAS SEVERAL VIRTUES. I BELIEVE IT WILL PRINT. FASTERTHAN I CAN TYPE…IT PILES AN AWFUL STACKOF WORDS ON A PAGE
Course outlineAssignmentsIntroduction
ÅA “There are more things in heaven and earth than are dreamt of in your philosophy.”
“It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness, it was the epoch of belief, it was the epoch of incredulity, it was the season of light, it was the season of darkness, it was the spring of hope, it was the winter of despair, we had everything before us, we had nothing before us, we were all going direct to heaven , we were all going direct in the other way.”
Course outlineAssignmentsIntroduction
ÅA Let’s look at the history of technological change..
The past informs the present andthe present illuminates the past
You will need to look into a firm’s or an industry’s historical development in order to spot discontinuities or other major breaks
Find out about their past leaders
Look into develop-ments in society at large
Get the big picture!
Course outlineAssignmentsIntroductionTech change
ÅA Times of ChangeThe emergence of the Internet is said to be the
greatest change ever.Scientific advances in biotechnology is said to
have the most profound change on man now and in the future.
It depends on your reference point!
Major technological breakthroughs tend to change industries, business, society, etc – but change is incremental (mostly)
Course outlineAssignmentsIntroductionTech change
ÅA Eras of Change
Reference: R Boulton & al. Cracking the Value Code an Arthur Andersen publication
Time
Val
ue
Cre
atio
n
StoneAge
IronAge
AgriculturalAge
IndustrialAge
TechnologyAge
KnowledgeAge
BiotechAge
Course outlineAssignmentsIntroductionTech change
ÅA Technological change
However, the market is almost never where the inventor thinks it will be.
Although the feelings about hype appears to create the same kinds of feelings regardless of time
Course outlineAssignmentsIntroductionTech change
ÅA 150 years ago!The Industrial revolution – nothing much
happened before the railroads came although the steame engine was the invention enabling the REAL change:
The communications and transportation revolution telegraph and railroads City of Chicago population soared; 1850 29,963;
1870 298,977; 1890 1,099,850; 1910 2,185,283
• 104 trains came and left Chicago per day in 1856
Course outlineAssignmentsIntroductionTech change
ÅA Technological change
The Internet would not have been without the invention of the computer or even the coming of the PC back in the 1970’s Paul Freiberger and Michael Swaine: Fire in the Valley
and ultimately the World Wide Web 1989, which needed an interface – the Mosaic in 1992
So, the major invention was the computer, needing the combination of a whole array of prior innovations assembled together for creating a commodity – and now all hell’s loose.
Course outlineAssignmentsIntroductionTech change
ÅA Views of technology business
A Technologists view
If a man makes a better mousetrap than his neighbor, though he
builds his house in the woods, the world will make a beaten path to
his door.
Ralph Waldo Emerson
A Market-Oriented view
The manufacturer who waits for the world to beat a path to his door is a
great optimist. But the manufacturer who shows this “mousetrap” (and its
value) to the world, keeps the smoke coming
out his chimney.
O.B. Winters
Course outlineAssignmentsIntroductionTech change
ÅA
Idea, Invention, Innovation – 3 different words
Course outlineAssignmentsIntroductionTech changeIdea, InventionInnovation
ÅA Definitions
A Technological innovation is the successful implementation of a technical idea new to the institution creating it. The essence of technology-based innovation is the systematic and successful use of science to create new forms of economic activity. Technology-based innovation thus represents a subset of all innovation. The distinction between technology-based innovation and incremental product enhancement is based on the extent of novelty in the science or technology
A commercial innovation is the result of the application of technical, market, or business-model ingenuity to create a new or improved product, process, or service that is successfully introduced into the market.
Course outlineAssignmentsIntroductionTech changeIdea, InventionInnovation
ÅA Definitions
An invention is distinguished from an innovation by its character as pure knowledge. An invention becomes an innovation with the first commercial transaction. An innovation is thus a commercialised invention
The direct products of a technological invention are not goods or services, but the recipes used to create them. This may result in patents, or more broadly in new firms or business units within existing firms. A patent refers more to an invention than an innovation. Inventions are the necessary seed for technological change, but it is innovation that generates the economic benefit.
Course outlineAssignmentsIntroductionTech changeIdea, InventionInnovation
ÅA Innovation
Innovation is a highly complex process affected by many factors within the business environment. Innovation goes beyond R&D and should not be understood as simple transfer of know-how and technology, in which knowledge, production, application and exploitation can be separated
Support of R&D is still based on the linear model of innovation
Course outlineAssignmentsIntroductionTech changeIdea, InventionInnovation
ÅA Innovations
Innovations are closely related to product development levers by which companies can reinvent
themselves Innovations streams are patterns of innovation
that are required for sustained competitive advantage
First, we will look at the purpose of the business and
Then, on diffusion of innovations – to innovation streams we will return on week 45
Course outlineAssignmentsIntroductionTech changeIdea, InventionInnovation
ÅA Innovations
Innovations studied within industrial economics as technological paradigms and trajectories
Innovations management as management of technology and R&D
Product innovationsProcess innovationsBusiness concpet innovationIncremental, radical or disruptive innovationsArchitectural innovations
Value innovations
Course outlineAssignmentsIntroductionTech changeIdea, InventionInnovation
ÅA The basic functions: Innovation
Schumpeter (1934); innovations is an idea or an invention that can actually be sold on the market, mere commercial potential is not enough!
The most productive innovations is a different product or service rather than just an improvement (avoid me toos!) innovation is not invention it’s a term of economics rather than of technology non-technological innovations are as important
Innovation is the task of endowing human and material resources with new and greater wealth-producing capacity.
Course outlineAssignmentsIntroductionTech changeIdea, InventionInnovation
ÅAInnovations – according to Drucker
Is much more a term of economics than it is about
technologyTechnology
?What do you knowabout markets?? !!
!!Course outlineAssignmentsIntroductionTech changeIdea, InventionInnovation
ÅA Innovations
Along intensified competition and globalisation of business a wider view of innovations is evolving Knowledge management, and
• Complex search, learning and problem-solving process
Organisations learning
Competence-based competition
Course outlineAssignmentsIntroductionTech changeIdea, InventionInnovation
ÅA Innovations management
Used to be integrated – today based on networking
Spatial proximity becomes essential for sharing and creating knowledge
Management of knowledge-based processes bewteen university and business business and business
Create profitable business
Course outlineAssignmentsIntroductionTech changeIdea, InventionInnovation
ÅA Entrepreneurship
Often: One who starts his own, new and small business Is entrepreneurship only for small business???
Better: one who creates a new business in the face of risk and
uncertainty for the purpose of achieving profit and growth by identifying opportunities and assembling the necessary resources to capitalize on them
Or: J. B. Say: changing the yield of resources Changing the value and satisfaction obtained from the
resources by the consumer
Course outlineAssignmentsIntroductionTech changeIdea, InventionInnovationE-ship
ÅA A process definition of Entrepreneurship
It is the process of recognizing, seizing, pursuing and exploiting opportunities without regard to the resources you currently control.
An attitude towards management and technology that focuses on opportunities, needs fulfillment and controlling resources. It is not focused on risk management, owning resources, or science for technology sake.
Course outlineAssignmentsIntroductionTech changeIdea, InventionInnovationE-ship
ÅA Entrepreneurship
But not every new small business is entrepreneurial or represents enrtrepreneurship
Even large companies can be entrepreneurial
Course outlineAssignmentsIntroductionTech changeIdea, InventionInnovationE-ship
ÅA OPPORTUNITIES
Good scientific outcomes are not always good opportunities nor viable business concepts.
Concepts are built using science & entrepreneurial creativity - in real time and take time.
Opportunities are attractive, durable, timely, and anchored in a product or service which creates or adds real value for its buyers and end users.
Viable business concepts provide Need Satisfaction, Pain and/or Suffering Relief.
Opportunities yield measurable net benefits to the entrepreneurial team and to society.
Course outlineAssignmentsIntroductionTech changeIdea, InventionInnovationE-shipOpportunities
ÅA Science, Commercialization and customers
Science&Commercia-lization: Avoid spending too
much time and money on “Trombone oil or Space Shuttle docking ideas”
You may turn out the best product in the world, but the entire world needs only about a pint a year or five in a generation. These are great ideas, but poor business opportunities or concepts.
Customers: “I cannot give you
the formula for success, but I can give you the formula for failure...which is: try to please everyone.”
Herbert Bayard Swope
Course outlineAssignmentsIntroductionTech changeIdea, InventionInnovationE-shipOpportunitiesCommerciali-zation
ÅA VENTURE CONCEPTS andFinancial resources
Venture Concepts: "Vision is the art of
seeing things invisible.”
Jonathan Swift
Financial Resources
"Happiness is a positive cash flow.”
Fred Adler
Course outlineAssignmentsIntroductionTech changeIdea, InventionInnovationE-ship
ÅA ENTREPRENEURIALASSESSMENT and Reality Check
"The true entrepreneur acknowledges that he or she cannot succeed alone."
Dr. An Wang
"Never tell me the odds."
Han Solo in "Star Wars"
Course outlineAssignmentsIntroductionTech changeIdea, InventionInnovationE-ship
ÅA VENTURE EVALUATIONand Success
"Confidence is what you feel before you comprehend the situation."
Old Proverb
"Success, as I see it, is a result, not a goal."
Gustavae Flaubert
Course outlineAssignmentsIntroductionTech changeIdea, InventionInnovationE-ship
ÅA COMPELLING INTEREST
“Choose a job you love, and you will never have to work a day in your life.”
Confucius
Course outlineAssignmentsIntroductionTech changeIdea, InventionInnovationE-ship
ÅAIN FINLAND
In 2000 there were 222817 companies
which employed1,301419 persons, with aturnover of €262 million
Course outlineAssignmentsIntroductionTech changeIdea, InventionInnovationE-ship
ÅA The corporate structure of Finalnd in 2000 (Pki-Ytkkk/Tukkk)
0 % 20 % 40 % 60 % 80 % 100 %
Yritykset
Henkilöstö
Liikevaihto
0-9 10-49 50-249 yli 250
Course outlineAssignmentsIntroductionTech changeIdea, InventionInnovationE-ship
ÅA
What is the purpose of a business?
Drucker, P. F. (1974), (2001), (2002)Porter M. E. (1980), (2001)Moore, G. A. (1991), (1995)
Moore, J. F. (1996)
Course outlineAssignmentsIntroductionTech changeIdea, InventionInnovationE-shipThe Purposeof Business
ÅA
The purpose of a business
To create a customer
Course outlineAssignmentsIntroductionTech changeIdea, InventionInnovationE-shipThe Purposeof Business
ÅA Business Model
A business model is not just an idea of what could be a business
A business model require the definition of the business and its purpose and mission have to be translated into objectivesotherwise, they remain insights, good
intentions, and brilliant epigrams that never become achievements
Course outlineAssignmentsIntroductionTech changeIdea, InventionInnovationE-shipThe Purposeof Business
ÅA Business Model
Business people have to create markets with effective demand
There has to be a customer who is willing to pay converting resources into wealth.
What the customer considers value is never just a product, it is always a utility, i.e. what a product or service does for him
A business model in order to be viable requires a sound revenue model, with one objective Profit is the test of the validity of the business model Profit is a condition of survival. It is the cost of the future,
the cost of staying in business
Course outlineAssignmentsIntroductionTech changeIdea, InventionInnovationE-shipThe Purposeof Business
ÅA The purpose of a business
create a customera business enterprise therefore has
only two basic functions: marketing and innovations
There is only one starting point The customer
The customer defines the business!
Course outlineAssignmentsIntroductionTech changeIdea, InventionInnovationE-shipThe Purposeof Business
ÅA The basic functions: Marketing
The business will start out with the needs, realities and values of the customer. What does the customer want to buy? Not
what do we want to sell! A business can exist only in an expanding
economy or in one that considers change both natural and acceptable
It is not necessary to grow bigger but to grow better
Course outlineAssignmentsIntroductionTech changeIdea, InventionInnovationE-shipThe Purposeof Business
ÅAThe Focus and the Starting point
There is only one starting pointIt is the customerThe customer defines the business
not the name or statutes not the technology
Who is our customer? there is never the customer – but a customer –
there is usually at least two sometimes even more
Where is the customer?What does the customer buy?
Course outlineAssignmentsIntroductionTech changeIdea, InventionInnovationE-shipThe Purposeof Business
ÅA Fundamental questions
What is our business? can only be answered by looking at the
business from the outside should not be asked when the company is in
trouble although then it must be asked! it is never popular to argue with success, but
success always makes obsolete the very behavior that achieved it. It always creates new realities.
Course outlineAssignmentsIntroductionTech changeIdea, InventionInnovationE-shipThe Purposeof Business
ÅA Fundamental questions
What will it be?What should our business be?
the most important trend which few businesses pay much attention too is changes in population structure and population dynamics. Population shifts are the only events regarding the future for which true prediction is possible
Course outlineAssignmentsIntroductionTech changeIdea, InventionInnovationE-shipThe Purposeof Business
ÅA What is our business?
A systematic analysis of all existing products, services, processes, markets, end users, and distributions channels. Are they viable? Will they remain viable? Do they still give value to the customer? Will they do so tomorrow too? Do they still fit the realities of the population and
markets of technology and economy?
Defining the purpose of the business and mission have to be translated into objectives.
Course outlineAssignmentsIntroductionTech changeIdea, InventionInnovationE-shipThe Purposeof Business
ÅA QUESTIONS TO ASK
Is this really an adequate business opportunity?
Is this one we want to pursue?What resources are required to
exploit it?How do we acquire them?How do we manage the operation?How and when do we harvest?
Course outlineAssignmentsIntroductionTech changeIdea, InventionInnovationE-shipThe Purposeof Business
ÅA Five Requirements of Obectives
Must be derived from what our business is, will be and should be represent the fundamental strategy of a business
Operational converted into specific targets and assignments
Enable concentration of resources and efforts – must be selective
Course outlineAssignmentsIntroductionTech changeIdea, InventionInnovationE-shipThe Purposeof Business
ÅA Five Requirements of Obectives
Multiple objectivesAre needed in all areas on which the survival of
the business depend
Objectives are not fate; they are directions, commitments, and means making the future of the business
Course outlineAssignmentsIntroductionTech changeIdea, InventionInnovationE-shipThe Purposeof BusinessObjectives
ÅA 8 Objectives
Marketing objective – create a customerInnovation objective – or become obsoleteHuman resources – do we have the right skillsCapital resources – do we have the materialPhysical resources – do we have adequate
facilities These need to be employed productively;
Productivity objectivesSocial responsibility, and Profit requirement
Course outlineAssignmentsIntroductionTech changeIdea, InventionInnovationE-shipThe Purposeof BusinessObjectives
ÅA
Innovation as an objective
Course outlineAssignmentsIntroductionTech changeIdea, InventionInnovationE-shipThe Purposeof BusinessObjectives
ÅA
Awareness
Interest
Trial
Adoption
Time
DiffusionStages
Diffusion of Innovations
Course outlineAssignmentsIntroductionTech changeIdea, InventionInnovationE-shipThe Purposeof BusinessObjectivesDiffusion ofInnovations
ÅA
Awareness
Interest
Trial
Adoption
Time
DiffusionStages
Course outlineAssignmentsIntroductionTech changeIdea, InventionInnovationE-shipThe Purposeof BusinessObjectivesDiffusion ofInnovations
ÅA Product Adoption
Late majorit
y
Early majority
Early adopter
s
Innovators
Rate
of
ad
op
tion
Laggards
2.5%
13.5%
34% 34%
16%
Course outlineAssignmentsIntroductionTech changeIdea, InventionInnovationE-shipThe Purposeof BusinessObjectivesDiffusion ofInnovations
ÅA
TheChasm
Technologyenthusiasts
Visionaries Pragmatists Conservatives Skeptics
The earlymarket
mainstreamThe
market
Moore’s Tornado
Course outlineAssignmentsIntroductionTech changeIdea, InventionInnovationE-shipThe Purposeof BusinessObjectivesDiffusion ofInnovations
ÅA Technology adoptionThe Chasm; a time of great despair, when early-
market’s interest wanes, and the mainstream market is still not comfortable.
The Bowling Alley; a period of niche-based adoption in advance of the general marketplace
The Tornado; mass-market adoption - when the general market switches over to a new infrastructure
MainStreet; aftermarket development, flesh out the full potential of the infrastructure
End of life; can come too soon in High-tech due to disruptive technologies
Course outlineAssignmentsIntroductionTech changeIdea, InventionInnovationE-shipThe Purposeof BusinessObjectivesDiffusion ofInnovations
ÅA The Value Proposition
TechnologyProduct
MarketValue
Proposition ProblemBenefits
Management
Course outlineAssignmentsIntroductionTech changeIdea, InventionInnovationE-shipThe Purposeof BusinessObjectivesDiffusion ofInnovationsValue Proposition
ÅA Technology Assessment
TechnologyFunctional Capabilities
Benefits
Course outlineAssignmentsIntroductionIdea, InventionInnovationE-shipValue PropositionTech Assessm.
ÅA The new technology will provide increased capabilities to the user.
Technology should yield significant benefits in: Performance Functionality Capabilities Cost reduction Two or more of the above
Course outlineAssignmentsIntroductionIdea, InventionInnovationE-shipValue PropositionTech Assessm.
ÅA Product Technology
This technology is not a radically new, disruptive technology that will replace current technology Examples: 8” to 5 1/4” to 3 1/2” disk
drives Might be more expensive initially, lower
cost after majority adoption
Course outlineAssignmentsIntroductionIdea, InventionInnovationE-shipValue PropositionTech Assessm.
ÅA Product Technology
There are no technology standards issues. Technology based on stable standards Not in a current technology standards
conflict (or will this replace an existing standard
that is outmoded)
Course outlineAssignmentsIntroductionIdea, InventionInnovationE-shipValue PropositionTech Assessm.
ÅA Example: Portable Personal Computers
Functional Capabilities Weight Size/Volume Processor speed
Mhz Battery life
Benefits Portablity Effective compute
power Maximum time
without power connection
Course outlineAssignmentsIntroductionIdea, InventionInnovationE-shipValue PropositionTech Assessm.
ÅA Example: Fiberoptic Cable
Functional Capabilities Low
weight/size/cable Less signal
attenuation High message
volume capacity Fast transmission Immune to cross
talk, RFI and EMI
Benefits Easier to install;
lower cost Fewer re-
transmission amplifiers
More clear signals Easier to trouble
shoot & maintain
Course outlineAssignmentsIntroductionIdea, InventionInnovationE-shipValue PropositionTech Assessm.
ÅA Example: Email
Functional Capabilities Multiple addressees Instantaneous,
electronic transmission One click reply &
forward Stored addresses Electronic message
storage
Benefits Real time
communication Easy mass mailing No delay Quick & easy response Minimal No paper, no postage,
no envelopes, no storage cabinets
BUT THERE ARE NEGATIVE BENEFITS AS WELL
Course outlineAssignmentsIntroductionIdea, InventionInnovationE-shipValue PropositionTech Assessm.
ÅA Example: Cellular Short Message Service (SMS)
Functional Capabilities 160
characters/message Faster to transmit than
voice ;minimum transmission time
Message immediately transmitted
Email on a cell phone
Benefits Less costly to
transmit Cellular services
price lower than voice calls
Silent, doesn’t ring, discreet messaging
Instantaneous transmission
Course outlineAssignmentsIntroductionIdea, InventionInnovationE-shipValue PropositionTech Assessm.
ÅA Market Hypotheses
Competitive environment acceptable 1 or 2 major competitors maximum
Segment addressable Segment is unique, identifiable,
reachable
Segment critical problem Target customers can verbalize their
problem Serious problems exist
Course outlineAssignmentsIntroductionIdea, InventionInnovationE-shipValue PropositionTech Assessm.
ÅA More Hypotheses
Small segments better for startupsSegment knowledge critically
important
Course outlineAssignmentsIntroductionIdea, InventionInnovationE-shipValue PropositionTech Assessm.
ÅA Product Hypotheses
H: Product is unique “breakthrough” Advanced over current state of
technology
H: Product concept is proven Developed and beta tested Solid technical foundation No standards issues
Course outlineAssignmentsIntroductionIdea, InventionInnovationE-shipValue PropositionTech Assessm.
ÅA The Value Triad Basic Elements of a Value Proposition
Customer
Product Application
ValueProposition
Course outlineAssignmentsIntroductionIdea, InventionInnovationE-shipValue PropositionTech Assessm.
ÅA The Value Triad
An analysis toolHas three inter-related elements :
Product Customer Application: A set of functional
capabilities or features
All three interact to create a “value”This “value” is what customers buy
Course outlineAssignmentsIntroductionIdea, InventionInnovationE-shipValue PropositionTech Assessm.
ÅA The Value Proposition
The combination of product & application creates value for a particular customer segment
Is something to sellForms the basis of:
Marketing Advertising and public relations Promotional programs
Course outlineAssignmentsIntroductionIdea, InventionInnovationE-shipValue PropositionTech Assessm.
ÅAChange any element of the triad and
it creates an entirely new value proposition
Course outlineAssignmentsIntroductionIdea, InventionInnovationE-shipValue PropositionTech Assessm.
ÅA Value Triad Example
Customer: Consumer in their own kitchen
Product: A $3.00 manual eggbeaterApplication: Bake a family birthday cakeValue Proposition:
“A manual eggbeater can save you time and energy over using a spoon to bake a single cake”
Course outlineAssignmentsIntroductionIdea, InventionInnovationE-shipValue PropositionTech Assessm.
ÅA Another version
Customer: Owner of Bed & Breakfast Inn
Product: A $350 Hobart table top mixer
Application: Making pancakes for 10 guests every day
Value Proposition: “The Hobart mixer is a faster, more efficient
mixer that is sturdier, reliable, and suitable for significant daily use”.
Course outlineAssignmentsIntroductionIdea, InventionInnovationE-shipValue PropositionTech Assessm.
ÅA And a third version
Customer/Buyer: Finnish Army User : Military cook/bakerApplication: Baking 500 cakes/dayProduct: $3,500 Large capacity,
heavy duty, floor mounted industrial mixerValue proposition:
“This industrial mixer provides high capacity, high performance and very long term reliability”.
Course outlineAssignmentsIntroductionIdea, InventionInnovationE-shipValue PropositionTech Assessm.
ÅA Value Matrix
Frequently the product is already definedThen 2 variables: Customer & ApplicationCan use a spreadsheet analysis:
Rows: Applications/ Features Columns: Customer target market segments
Rank each application and customer type 1 to 5: 5 = “must have”, 4 = “should have”, 3 =
“nice to have”, 2 = “useable, but not important”
Course outlineAssignmentsIntroductionIdea, InventionInnovationE-shipValue PropositionTech Assessm.
ÅA A “Must Have” CompellingReason To Buy
Critical to product launch successWithout it you’ll probably never get to
see the chasm, let alone cross itAbsolutely required to cross the
chasm and to sell early majority pragmatists
Course outlineAssignmentsIntroductionIdea, InventionInnovationE-shipValue PropositionTech Assessm.
ÅAEarly majority/Pragmatists don’t buy
“4s - Should Have” value propositions
The strength of the value proposition must exceed the pragmatists’ fear and risks of buying a high tech discontinuous product
Course outlineAssignmentsIntroductionIdea, InventionInnovationE-shipValue PropositionTech Assessm.
ÅA A “Must Have” Value Proposition is a Compelling Reason to Buy:
Three sources of a “Must Have”: #1 - Provides a dramatic competitive
advantage #2 - Radically improves productivity #3 - Significantly reduces costs
Course outlineAssignmentsIntroductionIdea, InventionInnovationE-shipValue PropositionTech Assessm.
ÅA “Must Have” #1: Provides a Dramatic Competitive Advantage
Advantage not previously availableDramatic, significant, not minorIn a major operational areaExamples?ATM, CT scanner, Polaroid camera,
Xerox 914 copier, Birth control pill
Course outlineAssignmentsIntroductionIdea, InventionInnovationE-shipValue PropositionTech Assessm.
ÅA “Must Have” #2: Radically Improves Productivity
Improves productivity of a well-understood critical success factor
Superior price-performanceExamples?CAD software, e-mail, Internet search
engines, word processing & spreadsheet software, Viagra
Course outlineAssignmentsIntroductionIdea, InventionInnovationE-shipValue PropositionTech Assessm.
ÅA “Must Have” #3 Significantly Reduces Operating Costs
Must be visible, verifiable, significant, quantifiable, easy to prove
“Free” offers get attentionExamples?ATM, laparascopic surgery,
spreadsheet & word processing software, online software distribution
Course outlineAssignmentsIntroductionIdea, InventionInnovationE-shipValue PropositionTech Assessm.
ÅA CROSSING MOORE’S CHASM
Difficult to cross the chasm if only have 1 of the 3 sources of “must have”
Better to have 2 of 3 sourcesBest to have all 3 sources
ATMs Laparascopic surgery
Course outlineAssignmentsIntroductionIdea, InventionInnovationE-shipValue PropositionTech Assessm.
ÅA Laparascopic Surgery
Why has this method of surgery become so popular?
Can you determine the sources of the Compelling Reason To Buy?
Course outlineAssignmentsIntroductionIdea, InventionInnovationE-shipValue PropositionTech Assessm.
ÅA Laparascopic Surgery
Dramatic competitive advantage Faster patient recovery, reduced pain, safer Patients go to doctors & hospitals who do it
Radically improves productivity Doctors spend less time per surgery & post op
Significantly reduces costs Less time in hospital = less cost Insurance companies benefit, lower premiums
Course outlineAssignmentsIntroductionIdea, InventionInnovationE-shipValue PropositionTech Assessm.
ÅA Value Matrix Exercise for Any Technology
Develop a value matrixVertical axis = applications/featuresHorizontal axis = Target customersRank each cell 1 through 5
1 = “not usable”, 2 = “minor benefit” 3 = “nice to have” 4 = “should have” 5 = “must have”
Course outlineAssignmentsIntroductionIdea, InventionInnovationE-shipValue PropositionTech Assessm.
ÅA Bowling Pin Model
Approach niche market expansion in as leveraged a way as possible - towards the tornado
A niche requires its own whole product to be fully complete before it can adopt the new paradigm
Course outlineAssignmentsIntroductionIdea, InventionInnovationE-shipValue PropositionTech Assessm.Bowling Pin
ÅA The Bowling Pin Model
Niche market (risk of being stuck in the middle (Porter, 1980)
Knowledge spill-overKnowledge leverage and stretchingOne shot and several hits - as many
as possible!
Course outlineAssignmentsIntroductionIdea, InventionInnovationE-shipValue PropositionTech Assessm.Bowling Pin
ÅA Bowling Alley Market Development
Seg 1App 1
Seg 1App 2
Seg 2App 1
Seg 1App 3
Seg 2App 2
Seg 3App 1
WholeProduct
CustomerReferences
Course outlineAssignmentsIntroductionIdea, InventionInnovationE-shipValue PropositionTech Assessm.Bowling Pin
ÅA Principles of the Bowling Alley Strategy
“Pick on someone your own size” The primary objective to establish
yourself as the market leading standard• Merita Solo/Wells Fargo
The segment has a very good reason to buy
The segment is not well served by any competitor
Course outlineAssignmentsIntroductionIdea, InventionInnovationE-shipValue PropositionTech Assessm.Bowling Pin
ÅA Principles of the Bowling Alley Strategy
Focus on the end-user community not on the technical community Not on the doctor but the patient Not on the operator but on US
Customer-orientation versus product-orientation monipuolinen vs. monimutkainen
Course outlineAssignmentsIntroductionIdea, InventionInnovationE-shipValue PropositionTech Assessm.Bowling Pin
ÅA Rejecting the Bowling Alley
They require time to implement; time which is a shortage in fast moving industries -therefore thought not to work
Companies tend to be happy with their first achievement - “we’re aiming for 1% market share”; satisficing
Serving a niche may require to hefty product and too much service, which paralyses the organisation
The structure of the consumer market does not support bowling alley strategy (functional food)
Course outlineAssignmentsIntroductionIdea, InventionInnovationE-shipValue PropositionTech Assessm.Bowling Pin
ÅA Tornadoes
The focus shifts from the economic buyer to the technical buyer
Ignore the customer; people are lining up anyway they do not want to be courted they want to be supplied they want the commodity Internet is said to be the greatest commoditiser!
The tornado requires distribution channels and logistics - can you afford it? (Bowling Alley)
Course outlineAssignmentsIntroductionIdea, InventionInnovationE-shipValue PropositionTech Assessm.Bowling PinThe tornado
ÅA On Main Street
From niche market to commodity market
Focus on the end-usermass customisationyou already have the customers just
continue feeding themget closer to customers - markets
are conversations!
Course outlineAssignmentsIntroductionIdea, InventionInnovationE-shipValue PropositionTech Assessm.Bowling PinThe tornadoMain Street
ÅAThe Main Street of the Information Age
The Tornado sell to infra buyers drive price points
ever lower to maximise market share
attack the competitor to gain market share
position yourself horizontally as standard global infrastructure
The Main Street sell to end-users +1 value
propositions to gain margins
compete against yourself to gain margin share
position yourself in niche markets based on individual preferences
Course outlineAssignmentsIntroductionIdea, InventionInnovationE-shipValue PropositionTech Assessm.Bowling PinThe tornadoMain Street
ÅA Segmentation
In the early market - beware of segmenting - you must not!
In the bowling alley - you must!Once inside the tornado - don’t!When on Main Street - segment you
must! But not in the same way as in the bowling alley - the basis is now your +1; the value proposition
Course outlineAssignmentsIntroductionIdea, InventionInnovationE-shipValue PropositionTech Assessm.Bowling PinThe tornadoMain Street
ÅA Other barriers
Apart from technology
culturalpsychological
The barrier is not objective but subjective
Course outlineAssignmentsIntroductionIdea, InventionInnovationE-shipValue PropositionTech Assessm.Bowling PinThe tornadoMain Street
ÅA Predicting TornadoesBowling alley successes help start tornadoes as
they validate product architectures - one niche market success in place
Price point is a good indicator of when you’re in reach, i.e. when the tornado comes - mobile phones became the commodity
killer apps. (do tornados cause killer apps or vice versa?)
When a gorilla comes around - you are in a tornado
Course outlineAssignmentsIntroductionIdea, InventionInnovationE-shipValue PropositionTech Assessm.Bowling PinThe tornadoMain Street
ÅA The Gorilla Advantage
Competitive advantage getting more customers - market leader
effect• business partners actively bring in new customers
keeping more customers• barriers to entry and switching costs
driving costs down keep profits up
Course outlineAssignmentsIntroductionIdea, InventionInnovationE-shipValue PropositionTech Assessm.Bowling PinThe tornadoMain StreetGorillas