a-z unitec student services
TRANSCRIPT
A-Z OF SERVICES AND SUPPORT
Welcome from CEO Rick Ede
Top ten tips for a happy start at Unitec
A-Z of services and support
AAdvice and Information
Student CentralStudent Support Advisors
AdvocacyAsk I.M.S. Help DeskAlly Network
BBankingBookshopBuses
CCampus LifeCareer CentreChildcareComputersComputer Skills CourseCopy CentreConciliatorCounselling
DDisability Support
EEquity and DiversityEventsExperience NZ Programme
FFood
GGym
HHarassmentHealthcare
IIdentificationInternational Students
JJobs on Campus
Delivery CentresJustice of the Peace
LLearning Support (Te Puna Ako)Library Services
MMāori Student SupportMailMulti-Faith Chaplaincy Team
OOsteopathy
PPacific Student SupportParkingPharmacy
RRepresentationResearch Office and Postgraduate Centre
SScholarships and AwardsSecurityShare Services with MIT Smokefree PolicySports CentreSports TeamsSquash CentreStudent Central Student Students Complaints ResolutionStudent Exchange ProgrammeStudent MediaStudyLinkStudy Toolbox
TTe Puna Ako Learning CentreTelephonesTransport
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CONTENTS
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KIA ORA AND A WARM WELCOME TO UNITECAt Unitec we are passionate about the power of education to change lives, and we’re excited you’ve chosen to set on your path to a better job or new career with us.
Our ultimate goal is to support all our students to success, giving you tools to transform your life along the way.
We’re also working hard to transform the teaching and learning experience you receive while you’re here. To support this we are planning some major changes to our campuses and student services over the next few years.
This is all intended to ensure we keep pace with technology and provide new ways for you to
connect - with each other, and with us - for support throughout your journey.
Over the next year you will have a chance to try out and give feedback on some of these changes, including a prototype teaching and learning space focused on improved collaboration and use of technology.
We also want you to have fun and enjoy being part of the Unitec community. Our long-term plan is to create a central, more modern core for our Mt Albert campus to make learning, collaborating and socialising even easier. Some of this work starts this year, and we will keep you informed ahead of time.
Be sure to enjoy our line up of orientation events with your new classmates, and get involved in one of many and diverse student-led clubs, sports, cultural or interest-based groups.
This A-Z guide to the student services we offer will help you navigate your way through student life and make lasting connections while you study.
We are delighted you have decided to join us and hope you will soon feel at home here on campus.
Kia kaha, we wish you all the best with your studies.
Rick EdeChief Executive
1 CHECK YOUR EMAIL REGULARLY
We keep all current students updated fortnightly with news to guide and enhance your studies. Stay in the know with networking events, free workshops to boost your study skills, support services and more to keep you on track for success.
2GET YOUR STUDENT ID CARD
Visit Student Central at the beginning of the year to get your photograph taken for your official student ID card.
3GET YOUR STICKER FOR PUBLIC TRANSPORT
DISCOUNTSAvailable from Student Central,the A.T. Tertiary ID sticker proves that you’re a full time student eligible for a public transport discount. You can top up your AT Card at the UniMart Pharmacy in the Hub.
4 GET YOUR TIMETABLE Your class timetable will be
posted online for you to access using your MyUnitec portal. Go to unitec.ac.nz/students – look for the “Quick Link” on the right.
5CHECK YOUR COMPUTER LOGIN AND PASSWORD
If you haven’t already received your online login information, visit Ask I.M.S. Helpdesk at Mt Albert campus (Building 180, Level 2) email them at [email protected], or call 0800 10 95 10 ext 8484
6 LOG IN TO MOODLE Moodle is your online base for
all your specific course material and information. Have a quick look before you get going on your courses so you know how to navigate around the online interface. Go to www.unitec.ac.nz/students – look for the “Quick Link” on the right.
7DOWNLOAD YOUR FREE UNITEC STUDENT APP
The Unitec Student App is available for iPhone and Android. It offers handy features at your fingertips like campus maps, Moodle access, student events and much more.
8ATTEND YOUR ORIENTATION EVENTS
We have plenty of great events lined up for Orientation 2015. Check out the gig-guide in your O-Pack. Take part in some fun lunch time activities and sign up for clubs and sports. Orientation is a great way to meet new people and get to know your classmates.
9PICK UP YOUR O-MAGO-Mag is your Unitec student
magazine, full of information about Orientation and plenty of interesting and fun content written for students, by students. Look out for a free copy around campus, or check it out online at www.unitec.ac.nz/studentmedia
10BUY TEXTBOOKS AND COURSE MATERIALS
Your department will provide you with a list of course materials for your courses. You can purchase books and equipment from the book store (Building 180 at the Mt. Albert campus) or order them through the reception at Waitakere and Northern campuses. Alternatively, go to Unitec’s free online trading site BuySell for second-hand bargains. www.unitec.ac.nz/buysell
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TOP TEN
TIPSFOR A HAPPY
START AT UNITEC
For deals, events, maps and more, download the Unitec Students App. Now available on iPhone and Android.
OUR NEWAPPFOR YOU
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Our friendly team of advisors can answer your application queries, help you with course choices, process fee payments or refer you to health and wellbeing services. There’s a Student Central on every campus and you can visit us for:
• Advice about applying or enrolling at Unitec (including course credits, credit recognition, re-enrolling, changing enrolment)
• Advice about student loans and allowances
• Paying fees• Making appointments with
lecturers or programme leader• Academic Record (Transcript)
and grade requests• Referrals to pastoral and
wellbeing services (e.g. Career Centre, student health or counselling)
• Complaints or to lodge an appeal
ADVICE AND INFORMATION STUDENT CENTRAL
Contact Us:Phone: 0800 10 95 10 or +64 9 849 4180 Fax: +64 9 815 2905Email: [email protected]
Mt Albert campus Location: Building 180 Hours: Mon, Wed & Fri, 8.00am - 5.00pm, Tue & Thur, 8.00am - 6.00pmCashier - Mon-Fri, 9.00am - 4.30pm,
Mt Albert campus Location: Building 3 Hours: Mon-Fri, 8.00am - 4.30pm, Cashier - Mon-Fri, 8.00am - 4.00pm,
Waitākere campus Location: Building 510 Hours: Mon-Fri, 8.00am - 4.30pm, Cashier - 8.30am - 4.30pm,
Northern campusLocation: Ground floor, Building 610 Hours: Mon-Fri, 8.00am - 4.30pm, Student Central is busiest from 10.00am - 2.00pm, so it’s best to enquire outside these hours if you can.
STUDENT SUPPORT ADVISORSNot sure who to talk to? Unitec’s Student Support Advisors can help. They’ll refer you to the right people and services, including support for financial hardship. They’re here to help you stay and succeed in your studies.
Phone (any campus): 0800 10 85 10
Mt Albert campusLocation: Building 30Hours: Mon-Fri, 8:00am – 5:00pmLocation: Student Drop-In – The HubHours: Mon-Fri, 11.00am - 1.30pm
Waitākere campusLocation: Student CentralHours: Mon, 8.30am - 12.30pmWed, 8.30am - 12.30pmThurs, 12.00pm - 4.00pmFri, 8.30am - 12.30pm
Northern campusLocation: Student CentralHours: Mon, 8.00am - 4.00pmTues, 8.00am - 4.00pmWed, 8.00 - 12.30pmThurs, 10.30am - 4.30pm
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ADVOCACY Student Advocates Student Advocates can provide you with advice and support on academic, legal and welfare issues. They offer independent advice about your rights as a student. This may include grade appeals, SACs, disciplinary matters or harassment within Unitec . The advocates can also support you in dealing with external matters like StudyLink issues, the tenancy tribunal, property rights or general legal concerns. Advocate support is free, confidential, and available to all Unitec students.
Mt Albert campusLocation: Building 111- Level 1Hours: 9.00am – 4.30pm (check with advocates)Phone: 0800 10 95 10 ext 7386 or 7911Email: [email protected]
Waitākere campus - Advocates available at Waitakere on Tuesdays and Thursdays in Student Central.
Northern campus - Book by appointment.
ASK I.M.S. HELP DESKOur Ask I.M.S. Help Desk team supports students and staff using Unitec’s IT systems, wifi networks and computer labs across all three campuses. We can help you resolve any login or access issues, and we offer free workshops to help you get the most of our IT services while you study.Location: Building 180 – Room 2132, Mt Albert campusHours: Mon – Fri, 8.00am – 5.00pm Phone: 0800 10 95 10 ext 8484Email: [email protected]: www.askims.unitec.ac.nz
The Ally Network is a collective of gay and straight staff and students, working together to build a more inclusive working and learning environment for everyone at Unitec.
Ally Network seeks to promote greater visibility and awareness of issues faced by our Lesbian, Gay, Bisexual, Transgender and Intersex (LGBTI) community. Unitec is proud to be the first New Zealand tertiary institution to roll out this programme.For more information visit www.unitec.ac.nz/ally Contact: Matthew Farry – Equity and Diversity ManagerPhone: 0800 10 95 10 ext 7793Email: [email protected]
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ALLY NETWORK
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BANKINGMt Albert campus– An ANZ Bank branch is located on campus for all your banking needs. The ATM outside is available 24/7. There’s also an ASB Bank ATM located inside the Hub.Location: Building 114Hours: Mon – Fri, 11.00am – 3:00pm
Waitākere campus - a number of major banking providers are within easy walking distance, offering full banking facilities.
BOOKSHOPMt Albert campus - Our bookshop is run by University Bookshop (UBS). You can find it in the Hub, Building 180 at Mt Albert campus.
We provide a full range of curriculum books, general literature and course materials at discounted prices. Your book lists are usually provided by your lecturers at the start of semester. If you are looking for a book list for your course, please check your course on Moodle or ask your lecturer.
Students from any of our Unitec campuses can check the UBS website to see what’s in stock and to place orders www.ubsbooks.co.nz
Location: Building 180, Mt Albert campusHours: Mon – Fri, 8:30am – 5:00pm (closed weekends and public holidays)Phone: (09) 815 4390Email: [email protected]
PUBLIC BUSESFulltime students at Unitec can get an AT sticker from Student Central to receive discounted rides on public buses througout the Auckland network. You can purchase AT Hop Cards at the Unitec Pharmacy in the Hub.
FREE SHUTTLE BUSESMt Albert campus – Unitec provides free shuttle buses that follow a circuit around the Mount Albert campus every 15 to 20 minutes, and can be flagged down at any point. Shuttles can provide wheelchair access.
Waitākere campus - a free shuttle bus service also runs between Unitec’s Mt Albert and Waitakere campuses. They run at regular times throughout the day, from Monday – Friday. Go to www.unitec.ac.nz/students and search ‘bus’ for the latest timetable.
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BUSES
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CAMPUS LIFE
CAREER CENTREMt Albert campusThe Career Centre offers a range of services to students, such as career planning, job hunting, interview tips and employment opportunities. Students can arrange individual appointments, attend scheduled workshops or simply visit the Drop-In centre in the Hub for more information. Location: Student Support - Pou Aroha, Building 28 , Mt Albert campusHours: Mon - Fri, 8:30am - 4:30pmPhone: 0800 10 85 10 Email: [email protected]: www.unitec.ac.nz/careercentre
Waitākere campus - our careers team are on campus twice per week to assist you. Phone bookings are advised.Location: Student Central, Building 500Hours: Tues/Thurs, between 8:30am - 4.30pmPhone: 0800 10 85 10
Northern campus - our careers team come to the Northern campus on Wednesdays. Phone bookings are required.Location: Building 610 - Room 1034Hours: Wednesdays, by appointment on 0800 10 85 10
Unitec offers a vibrant range of events, activities, clubs, sports and services so you can enjoy a full and exciting life on campus. From fun, informative activities at your Orientation, to kids’ days, free BBQs and sporting events, you’ll have plenty of opportunities to socialise and get settled into your studies. If you’re not from Auckland, signing up for one of our Experience NZ field trips is a great way to get to know the city and meet new friends.
For what’s on and more on campus life go to www.unitec.ac.nz/students
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CHILDCARE Mt Albert – Unitec offers three childcare centres on campus for staff and students. All centres are located near Gate 4 off Carrington Road.
UNITEC EARLY LEARNING CENTRES (1) WHARE TUI & (2) WHARE PŪKEKO These two centres are located next to each other, and cater to all children up to the age of five. Both Centres have good staff-to-child ratios, providing a strong educational programme, particularly with transition to school. There is also a focus on working in natural environments and having fun. Unitec Early Learning Centre Inc. runs both centres.
Location: Buildings 57 and 58, Mt Albert campusHours: Mon - Fri, 8.00am - 5.15pmContact: Marlise Shadbolt (Centre Manager)Phone: 09 846 0233 ext 1
TE PUNA REO O WAIRAKAThis bilingual, kaupapa Māori early childhood centre (not-for-profit) has committed kaiako (teachers) - qualified and non-qualified, in creating optimum learning opportunities for your tamariki. Their knowledge in te reo me ona tikanga - Māori language and customs, enhances the holistic development of all tamariki and whānau.Catering to all tamariki up to 5 years.We have ePortfolios to keep you updated on their development every step of the way.
Location: Building 63, Mt Albert campusHours: Mon – Fri, 8.00am – 5.00pmContact: Denise HallPhone: 0800 10 95 10 ext 8870
Waitākere campus - A range of childcare facilities are available near the campus. Check out www.ece-express.co.nz to find your nearest centre.
COMPUTERSMt Albert campus - Internet access is available for students right across the campus. There are drop-in computer labs in Buildings 1 and 180, and desktops dotted around campus you’re also welcome to use. Unitec offers free wireless access for students and staff to connect to when on campus and in range. Both libraries and the computer lab in Building 180 have scanning and printing facilities.
Waitākere campus - The Wāitakere library has a Learn I.T. online learning centre with 40 computers. More computers are available for students in the Learning Commons.Location: Building 520Hours: Mon – Thurs, 8.30am – 8.00pm; Fri 8:30am – 5.00pm; Sat-Sun: 10.00am–4.00pm
Northern campus - Computers are available for students in the Learning Commons area.
COMPUTER SKILLS COURSEOur Free4U computer courses in can help you learn or brush up on your word processing, Excel, Publishing and Powerpoint skills, and use the internet and email with confidence. This course is offered at the classroom in Henderson near our Waitākere campus, and at our Northern campus. The friendly staff will provide you with the help you need - no pressure, no worries.www.unitec.ac.nz/free4u
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CONCILIATORUnitec’s Conciliator provides independent support to students and staff, acting as a confidential adviser to ensure relationships are maintained as disputes, complaints or grievances are resolved. Location: Mt Albert campus, Building 113 - Room 3004Hours: Mon – Thurs, by appointmentPhone: 0800 10 95 10 ext 7339Email: [email protected]
COUNSELLINGThe Counselling Service provides a range of services to support students including confidential counselling to help you with if study or personal matters are getting you down, and support for Special Academic Consideration applications if personal issues have impacted your ability to complete an assessment. Our team of qualified and experienced practitioners have a wide range of professional skills and cultural backgrounds. Counselling is a free service for Unitec domestic students and international students are covered by for this service through their health insurance. Counselling is available at all of our campuses.
Phone (any campus): 0800 10 85 10
Mt Albert campusLocation: Building 28Hours: Mon – Fri, 8.30am – 4.30pmEmail: [email protected]
Waitākere campusLocation: Building 500Hours: Mon 12.00pm – 4.30pm, Tues - Fri 8.30am - 4.30pm
Northern campusLocation: Building 610Please phone us to make an appointment.
DISABILITY SUPPORTThe Disability Liaison Centre offers support and services to suit students with a range of disabilities or injuries. Support services include note-takers, readers/writers, sign language interpreters, and information on accessible car parks. We also have a range of assistive technology devices available to support your learning. Unitec shuttle buses are also fitted with a wheelchair hoist, and designated mobility parking spaces are provided at all Unitec campuses. Although our centre is based at the Mt Albert campus, we provide learning support for students across our three campuses. Location: Building 28Hours: Mon – Fri, 9.00am – 4.00pmPhone: 815 4321 ext 7871Email: [email protected]
COPY CENTREMt Albert campus – The copy centre offers a full range of services, including photocopying, colour copying, laminating, binding, design services, and much more. For more details on what services our Copy Centre can offer visit www.unitec.ac.nz/copycentre Location: Building 117, Mt Albert campusHours: Mon 8:30am – 5.00pm; Tue 9.00am – 5.00pm; Wed - Thur 8.30am – 5.00pm; Fri 8:30am – 4.00pmPhone: 815 4315
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EQUITY AND DIVERSITYUnitec is a proud of its diverse study and work environment. That’s why we aim to create an inclusive, flexible and equitable working and learning environment that meets the needs of all our students and staff. That means creating an environment that recognises that people are different from one another. If you see or experience any untoward behaviour, please contact our Equity and Diversity Manager, Matthew Farry, for help and advice.Location: Building 48, Mt Albert campusPhone: 0800 10 95 10 ext 7793Email: [email protected]
Throughout the year Unitec offers all students at all campuses a wide range of social and networking events. From Orientation entertainment to International Food Days, to free BBQs and Clubs Days - there’s all kinds of events we’ll put on throughout the year for you to connect with your peers and have fun. Watch out for upcoming events on www.unitec.ac.nz/students or connect with what’s happening at Unitec online, as it happens.
FacebookUnitec Student Media group - www.facebook.com/groups/UnitecStudentMedia Unitec NZ official page - www.facebook.com/UnitecNZ
TwitterUnitec NZ - @UnitecNZUnitec Student Media - @UnitecStudents
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EXPERIENCE NZ PROGRAMME Whether you’re an international student or you call New Zealand home, our Experience New Zealand Programme is a great way to make new friends while exploring the Auckland and the North Island. The adventures we offer include anything from weekends away to the Bay of Islands, to fun-filled day trips at the beach, or hiking in the Waitākere Ranges. Keen?
Contact us for details or visit www.unitec.ac.nz/experiencenz to see what’s on.Phone: 0800 864 832 ext 7932Email: [email protected]
FOODMt Albert campusPumphouse GastropubLocated in the centre of the campus, this refurbished pumphouse offers food, drink, live music and social events with both indoor and outdoor seating.Location: Building 33Hours: For opening hours visit www.carringtons.co.nzEmail: [email protected]
Hub CaféA Hot and cold food, snacks and refreshments.Location: The Hub, Building 180Hours: Mon –Thurs 7.30-4.00pm, Fri 7.30am – 2.30pm
Long BlackHot and cold food, snacks and refreshments, and barista coffee.Location: Building 1, Room 1151Hours: Mon – Fri 8.30am – 3.30pm
SubwaySubway offers a range of custom-made salads and sandwiches.Location: Unitec Squash Centre, Building 201Hours: Mon- Fri 7.00am-8.30pm; Sat 9.00am-5.00pm; Sun 9.00am – 4.00pm
Coffee Cart Pick up a coffee, hot chocolate, cold drink, or choose from a small variety of snacks. Location: Building 180 (The Hub, Mt Albert campus) Hours: Mon – Fri, 7.30am - 3.00pm.
Location: Building 510 (Waitākere campus)Hours: Mon – Fri, 8.30am - 3.00pm.
Waitākere campusThe Westfield shopping plaza, just a five minute walk from the campus, offers an extensive range of food options.
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HARASSMENT [See also ADVOCACY, EQUITY AND DIVERSITY] All students have the right to be treated with fairness, dignity and respect. Harassment of any kind – be it sexual, racial, or any form other form of bullying - is not acceptable at Unitec. If you experience or witness any form of harassment from other students or even staff, please contact our Student Advocates.
Mt Albert campus - The Student Health Centre on campus provides Unitec students with all the medical and healthcare services you need to stay well, for less. Domestic students can register with the Health Centre to pay just $8 per doctor’s visit. International students are welcome to enrol and if you are insured with Unicare and your health issue is covered, we will bill your insurance company directly. Prescriptions will also be much cheaper for you if you’re registered with us. Drop in or go to www.unitec.ac.nz/students to register with us today. Location: Building 28, Mt Albert campusHours: Doctors are available by appointment from 9.00am – 2.30pm each weekday except Wed, when we’re open from 8.30am – 2.00pm. Nurses are available Mon - Fri 8.00am to 4.00pm.Phone: 0800 10 85 10
HEALTHCARE
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IDENTIFICATIONYour Unitec student ID card will help you access a number of services and benefits exclusive to Unitec students. You can pick up your card from Student Central at any of our campuses – just bring proof of your enrolment and fees payment. If you are a new student, you will also need to show some other form of photo identification, such as your driver’s licence or passport.Hours: Mon – Thurs, 8.30am – 4.30pmPhone: 0800 10 95 10
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INTERNATIONAL STUDENTS Whether you’re an international student or you call New Zealand home, our Experience New Zealand Programme is a great way to make new friends while exploring the Auckland and the North Island. The adventures we offer include anything from weekends away to the Bay of Islands, to fun-filled day trips at the beach, or hiking in the Waitakere Ranges. Keen?
Contact us for details or visit www.unitec.ac.nz/experiencenz to see what’s on.Phone: 0800 864 832 ext 7932Email: [email protected]
JUSTICE OF THE PEACE If you have documents that need to be witnessed or verified by an official, a Justice of the Peace can be made available to you at our Mt Albert campus. To make an appointment with a Justice of the Peace please contact Student Central on 0800 10 95 10.
JOBS ON CAMPUSDELIVERY CENTRESThe Concentrix and IBM Delivery Centres, based on Unitec’s Mt Albert campus, offers employment opportunities for Unitec students. The centre already employs hundreds of Unitec students from across a wide range of Unitec programmes. There are roles to suit both tech-savvy and non-tech savvy students, but all roles require great customer service and the ability to work and learn in a fast-paced, professional environment.www.unitec.ac.nz/jobsoncampus
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LIBRARY SERVICESUnitec library is open long hours for study and research, offering a range of services and print and electronic resources including books, journals, DVDs and newspapers. We provide book and article delivery services for distance students and research consultations and inter loans for postgraduate students.
Mt Albert campus– Main LibraryLocation: Building 110 Hours: Mon - Thurs 8.00am - 9.00pm, Friday 8.00am - 6.00pm, Weekends 9.00am – 4.30pm Phone: 815 4185Email: [email protected]
For details on Unitec’s library services including those for Waitākere and Northern campus students, and for more online resources, visit www.unitec.ac.nz/library
LEARNING SUPPORT (TE PUNA AKO)Te Puna Ako Learning Centre offers all Unitec students free help to improve your academic reading and writing, study and math skills. Our team of lecturers provide learning advice and assistance to students at every level of study.
Mt Albert campusLocation: Building 180Hours: Mon – Fri, 8.30am – 4.30pmPhone: 0800 10 95 10
Waitākere campusLocation: Level 1, Building 510, Waitākere campus7 Ratanui Street, HendersonHours: Mon - Fri, 8.30am - 4.30pm Phone: 0800 10 95 10 and ask for Waitākere Student Central
Northern campusLocation: Learning Commons, Ground floor, Building 610, Room 1034, Northern campus10 Rothwell Ave, AlbanyHours: Mon & Fri, 8.30am - 4.30pm, alternate Wed, 8.30am - 12.00pmPhone: +64 9 815 4321 ext 5623 or Email: [email protected]
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MAILMt Albert campusA New Zealand Post mailbox is available next to the Copy Centre at Building 117. Mail is cleared at 6.00pm Monday - Friday, and 9am on Sundays.
Waitākere campusA New Zealand Post office can be found in the Westfield West City shopping plaza, a few minutes’ walk from the campus.
MULTI-FAITH CHAPLAINCY TEAM Mt Albert campusOur Multi-Faith Chaplaincy team offers forums and events promoting religious and spiritual literacy and diversity. The team also offers group and individual support and spiritual guidance to students and staff of all faiths and beliefs – and to those of no particular belief. Catholic Mass is held every Thursday at noon in the Unitec Chapel (Building 162) and there is a Salaat Hall for Muslim prayer (Building 160).Contact: Ricky Waters, Co-ordinating ChaplainPhone: 0800 10 85 10 Location: Building 28Email: [email protected]
Waitākere campusLocation: Building 500Email: [email protected]: 0800 10 85 10
Northern campusLocation: Learning Commons, Building 610Email: [email protected]: 0800 10 85 10
MĀORI STUDENT SUPPORT Maia Māori Centre offers support services for all Māori students enrolled at Unitec including academic support, cultural support, pastoral guidance and Māori community development. This service is available to all Unitec students. Check out www.unitec.ac.nz/maia for more information.Location: Puukenga, Building 171 – Mt Albert campusHours: Mon – Fri, 8.30am - 4.30pmPhone: 0800 10 95 10 ext 7093Email: [email protected]
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PACIFIC SUPPORTThe Pacific Centre offers both current and future Unitec students, and their families, support to achieve their goals. The centre offers academic help, all kinds of personal support, as well as special events for Pasifika students and their fanau. This service is available to all Unitec students.For more info got to www.unitec.ac.nz/pacific
Location: Building 180, Room 1085 (Mt Albert campus)Hours: Mon – Fri 8.30am -6.00pm
Location: Building 510 (Waitākere campus)Hours: Mon, Tue, Thu & Fri 8:30am -5pm
Phone: 815 2949Email: [email protected]
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OSTEOPATHY (ClINIC 41)Clinic 41 is the only educational osteopathy provider and training clinic of its kind in New Zealand. Osteopathy is an established form of diagnosis and treatment. It’s a hands-on form of healthcare that treats the whole body, and provides relief for physical conditions and pain related to the body’s structural system. Anyone can make an appointment with an osteopath, but Unitec students and staff get exclusive discounts with their ID.Location: Building 41, Mt Albert campusHours: Mon – Fri, 8.00am – 5.30pmPhone: 0800 267 836Email: [email protected]
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PARKINGThe campuses have several designated parking areas. See our maps in this diary or online for more information. Some parking areas charge a fee. Students at the Northern Campus can get a car parking sticker from Student Central. Visit www.unitec.ac.nz and search ’Parking’ for more details.
PHARMACYMt Albert campus– The Unitec Mart in the Hub stocks a wide range of products, for all your health and wellbeing needs.Location: Building 180Hours: Mon – Thurs 7:30am - 7:30pm, Fri 8:00am –4.00pmPhone: 846 8001Email: [email protected]
Waitākere campus- There are pharmacies in Westfield Mall nearby this campus.
RESEARCH OFFICE AND POSTGRADUATE CENTREUnitec’s Postgraduate Centre offers a dedicated space for study, teaching and discussion. We also provide academic advice, resources and administrative services for students and staff involved in postgraduate research. These admin services include applications, approval of research proposals, and submission and examination of student research work. The centre also runs workshops on topics related to postgraduate research and supervision.Location: Building 55 (Penman House), Mt Albert campusHours: 24-hour swipe card access
REPRESENTATION (STUDENT REPS)Unitec’s Student Reps are elected by their peers to represent the student voice in all levels of decision-making at Unitec. They communicate and work directly with Unitec students and management to address a wide range of projects and issues on your behalf. The highest form of representation at Unitec is the Student Council - an elected group of students made up of the Unitec Student President, a rep for each of the three faculties (CIB, TBE and SHS), and a Maori student rep, a Pacific student rep, and an International student rep. Being a Student rep at Unitec is a great way to influence your education, contribute to campus life, and learn valuable skills. For more info go to www.unitec.ac.nz/studentreps Location: Building 111, Mt Albert campusPhone: 0800 10 95 10 ext 7380Email: [email protected]
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SMOKEFREE POLICY
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SCHOLARSHIPS AND AWARDSUnitec offers a wide range of scholarships and awards for students at all levels of study, and access to other scholarships that may be relevant for your area of study. Search our database of scholarships, grants and awards at www.unitec.ac.nz/scholarships
SECURITYWe strive to keep our campuses safe and secure for you. All three Unitec campuses are patrolled by security 24 hours a day, 365 days a year. Call us if you have security concerns, or to enquire about your lost property.Location: Building 16 (Mt Albert campus) & Building 510 (Waitakere campus)Hours: 24 hours, 7 days a weekPhone: 0800 10 95 10 ext 7777 For emergencies always call ‘111’ (or 1-111 from any Unitec telephone) Mobile: 021 610 877
SHARED SERVICES WITH MITAll current Unitec students can also access a range of student support services through Manukau Institute of Technology’s Otara campus. This could be more convenient for students living in East or South Auckland. Go to www.unitec.ac.nz/MIT to find out which student services it applies to, and how you can access these services at your convenience.
Since 31 May, 2013 all three Unitec campuses are 100% smokefree. Smoking anywhere on Unitec grounds – including carparks, roads, and in vehicles while on campus – is not permitted. Our smokefree policy forms part of our commitment to provide a cleaner, healthier learning and teaching environment for all students, staff, and visitors to our campuses.
If you smoke and would like help to quit or manage your smoking while on campus, we’d encourage you to join our Student Health Centre to access cheaper nicotine replacement or quit support.
For more on our policy, and our support options for students, visit www.unitec.ac.nz/smokefree
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SPORTS CENTREThe Unitec Sports Centre caters to all of your health and fitness needs with a variety of sporting programmes and a well-equipped gymnasium. Unitec students can join at significantly reduced rates, just show your ID when you sign up!Location: Building 174Phone: 815 2925Hours: Mon – Thurs, 6.00am – 9.00pm, Fri, 6.00am – 8.30pm, Sat – Sun, 8.00am – 5.00pm, Public holidays, 9.00am - 4.00pm
SQUASH CENTREThe National Squash Centre is located on our Mt Albert campus. As a Unitec student, you can play games at a discounted rate any time before 5.00pm. If you don’t have your own squash shoes or racquets, you can hire them from the shop at your convenience.Location: Building 201, Mt Albert campus.
STUDENT CENTRAL (TE PAE KORERO)Need to make a change to your enrolment, have some questions about re-enrolling, or applying to graduate? Mt. Albert campus, as well as our Waitakere and Northern campuses, you’ll find Student Central (Te Pae Korero). This is Unitec’s student service where our friendly, knowledgeable staff can answer your questions about Unitec programmes and courses, support services, and facilities you can use on campus. Our staff will assist you and help make your Unitec experience a positive one.Locations:Mt Albert campus- Building 180, and Building 3 Waitākere campus – Building 510Northern campus – Building 610Phone: 0800 10 95 10Email: [email protected]
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SPORTS TEAMSThere are a range of sporting opportunities and events Unitec students can take part in throughout the year. Get involved in sports events with other tertiary institutes around the country, and regular sports days on campus.
You’ll find more info online at www.unitec.ac.nz/students Location: Building 180, Room 1004 (Student Drop In)Hours: Mon – Fri, 9.00am – 5.00pmPhone: 0800 864 832 ext 7930Email: [email protected]
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STUDENT EXCHANGE PROGRAMME
STUDENT COMPLAINTS RESOLUTIONWhile we hope your experience at Unitec is a positive and supportive one, sometimes things can go wrong. If they do, we want you to know how to a lodge a formal complaint – and that it will be resolved fairly and promptly through a consistent and easy-to-follow process.Go to www.unitec.ac.nz/students and search ‘Complaints’ for more info on our Student Complaints Resolution Policy, and the forms to complete should you need to resolve a complaint. The Student Advocates can help if you’re unsure about about the process or would like more support.
STUDYLINK (STUDENT LOANS & ALLOWANCES)StudyLink is a government-funded service providing students nationwide with access to any student loans and allowances needed to support you through tertiary study. Although StudyLink is not part of Unitec, our Student Advocates can help you with your student loan or allowance applications. In the first instance, contact StudyLink to sort your loan or allowance before your classes start.Phone: 0800 88 99 00Web: www.studylink.govt.nz
STUDY TOOLBOX The Study Toolbox is a free online resource, giving you interactive help and advice on how to unpack and plan an assignment question, take effective notes, improve your academic reading and writing, find key information, cite sources used in your research or assignments, and much more.The information has been brought together by our Libraries and Te Puna Ako teams, and Unitec students, to ensure it answers key study-related questions for you.Go to www.unitec.ac.nz/students and check out the Quicklinks on the right for the Study Toolbox link.
STUDENT MEDIAStudent Media is for students, by students. Get some creative work experience under your belt while you study, and have your work published to add to your professional portfolio. Email us to register your interest, submit your work, or to find out when we’re next meeting. Web: www.unitec.ac.nz/studentmedia Email: [email protected]
(UNIJET PROGRAMME)Our Unijet Exchange programme offers Unitec students opportunities to study at 30 internationally-recognised partner institutions in Europe, UK, Canada, the USA, Latin America and Asia. Full-time, degree-level students who meet the criteria can study abroad while paying Unitec tuition fees, and can cross-credit a number of approved courses.Location: International Office, Building 180, Mt Albert campusPhone: 0800 1095 10 ext 8015Email: [email protected]
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TE PUNA AKO LEARNING CENTRE[see LEARNING SUPPORT]Te Puna Ako Learning Centre at Unitec can help you take your studies to the next level. Our team of lecturers provide learning advice and workshops to help students at every level of study on a variety of topics, including academic writing, language, maths and statistics, time management, and more.Location: Building 180, Mt Albert campusHours: Mon – Fri, 8.30am – 4.30pmPhone: 0800 10 95 10Web: www.unitec.ac.nz/learningcentre
TELEPHONESThere are several coin and card-operated phones on campus that you can use, any time. Mt Albert campus - Building 1, Building 110, Building 118, Building 170, Building 172, Building 174, Building 180.Waitākere campus - Building 500 (ground floor)Northern campus - Building 610 (Learning Commons area)
TRANSPORTGetting to and from your classes can take planning. Here’s some options we’ve looked into to help you.
Public transport – Tertiary students get discounted fares on public transport. Go to www.at.govt.nz to plan your journey to Unitec, and find out about student discounts on AT Tertiary cards. Official stickers for your AT card verifying that you’re a student are available from Student Central. And you can purchase AT cards at the Pharmacy in the Hub.
Carpooling – to carpool with someone else who goes to Unitec, or to share your vehicle with others needing a lift to your campus, register yourself at www.letscarpool.govt.nz/unitec. There are carpark spaces reserved for carpoolers right across Unitec – keep an eye open for the signs.
Driving – Unitec has a mix of free and pay-and-display parking on campus. Our campus maps online and your Unitec wallplanners show you where all available parking is located. Please be sure not to park in reserved and staff carpark spaces to avoid being towed or fined.
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