a virtual lab for ict experience prototyping

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A Virtual Lab for A Virtual Lab for ICT Experience Prototyping ICT Experience Prototyping LUC – EDM (B): Prof. dr. Karin Coninx Mieke Haesen EC/DC (NL): drs. Jan Bierhoff

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LUC – EDM (B): Prof. dr. Karin Coninx Mieke Haesen. EC/DC (NL): drs. Jan Bierhoff. A Virtual Lab for ICT Experience Prototyping. Contents. Introduction Situation of concern Goals Location Consortium: 5 partners Work packages Post-project phase. Introduction. - PowerPoint PPT Presentation


  • A Virtual Lab for ICT Experience PrototypingLUC EDM (B):Prof. dr. Karin Coninx Mieke HaesenEC/DC (NL):drs. Jan Bierhoff


  • ContentsIntroductionSituation of concern Goals LocationConsortium: 5 partnersWork packagesPost-project phase


  • IntroductionICT Experience PrototypingUser-centered: for/with usersMulti-disciplinaryProposalCurrently: last negotiation phaseInterreg financingFunds of the European Commission, intended for regional development


  • Situation of concernCompanies:Usability not important, expensiveMinimal knowledge about human factors engineeringRegion:Axis Eindhoven(NL)-Leuven(B): collaborative technology developmentISTAG (Information Society Technologies Advisory Group): necessity lab for experience prototyping


  • GoalsSensibilisate for using ICT experience prototypingSetting up a virtual labFor enterprisesProfiled and accessibleNetworking with existing actors using on hand facilitiesLong term goals:Continuation after project executionAttract new companies in the regionEnable organisations and governments to grow


  • Location


  • Consortium

    Euregion: 5 provincesLimburg (B)Limburg (NL)Vlaams-Brabant (B)Noord-Brabant (NL)Antwerpen (B)

    5 Partners:EDMEC/DCMediacentrumFac. Tech. ManagementCompany active in the media domain


  • Partner 1: Expertise Centre for Digital Media (B)Research institute of Limburgs Universitair Centrum (LUC) Research in the following areas: Computer Graphics, Computer Animation and Virtual Environments Multimedia and Internet Technology Human-Computer Interaction (HCI)Profile: Coordination, computer science, UCDProf. dr. Karin Coninx


  • Partner 1: Expertise Centre for Digital Media (B)Human-Computer-Interaction (HCI)Interaction between a human user and a computer-based system Sub-domains:2D Multi-device UI, Mobile/Embedded3D and Virtual Environments Activity types:Multi-modal Interaction ParadigmsUser-Centered Systems DevelopmentUsability


  • Partner 1: Expertise Centre for Digital Media (B)Research institute of Limburgs Universitair Centrum (LUC) Research in the following areas: Computer Graphics, Computer Animation and Virtual Environments Multimedia and Internet Technology Human-Computer Interaction (HCI)Profile: Coordination, computer science, UCDProf. dr. Karin Coninx


  • Partner 2: European Centre for Digital Communication (NL)

    Joint initiative of Hogeschool Zuyd and Universiteit Maastricht Focuses on human interaction issues concerning ICT deployment Profile: contributing to coordination, social sciencedrs. Jan Bierhoff


  • Partner 3: Mediacentrum (B)Research Institute of Katholieke Universiteit LeuvenActivities:Education programs: Bachelor Master Post-academicUsability researchTestlabProfile: UI design, Usability, communication scienceProf. dr. Dirk De Grooff


  • Partner 4: Faculty Technology Management (NL)Research institute of the Technische Universiteit Eindhoven (TU/e)Concerned with the human interactive behaviour in the context of technological environmentsProfile: UI design, technology managementProf. dr. Don Bouwhuis


  • Partner 5: company active in the Media Domain (B)Representative of lab usersInvolved in fine-tuning the lab approach1st pilot projectEvaluationChannel to spread information about the project and the pilot projects: Press Websites


  • Work packages


  • Work packages (2):

    WP 1: OrientationNetworking and collaboration agreementsTo agree on methodologies and approachPlanningWP 2: SensibilisationContacts with companies Spread results of pilot projects


  • Work packages (3):WP 3: Pilot projectsProve the role of ICT Experience PrototypingCase studies Financial aspects:for Experience prototyping: no cost for company, but results are public to stakeholdersfor related developments (e.g. backend, network etc.): not subsidized, company cost or other R&D projectFormal agreement with companies (e.g. public results, non-disclosure, delineate the pilot)


  • Work packages (4):WP 3: Pilot projectsDiversity: UCD, prototyping, testing, 5 pilot projectsWith 1 company or cluster in a domain


  • Work packages (5):WP 3: Pilot projects exampleCompany active in chemical domainControl rooms:SwitchesMetersImportant:SafetyErgonomicsVisual aspectsIntuitive Involve future user


  • Work packages (6):

    WP 4: Evaluation and exploitationImpact of the projectLong-lasting laboratory ? European partnership ?WP 5: PR and project managementDuring the entire project


  • Post-project phaseSeveral directions:Commercial exploitationNetwork of several knowledge based institutesAcross the bordersEindhoven(NL) Leuven(B) - Aken(D)European partnership


  • Questions?Contacts: [email protected]@[email protected]


  • Appendix


    Goodmorning, Im Mieke Haesen and id like to present the proposal for our project called: A Virtual Lab for ICT Experience Prototyping. The coordinating institutes are the EDM in Belgium (thats the institute where I work) and the EC/DC from the Netherlands, which I will describe later on.

    After an introduction and an explanation of the project title, I will discuss the situation of concern, followed bij the goals of the project. The next topics in this presentation are our location and the consortium. The activities which will be carried out during the project, will be discussed in the work packages and to conclude, I will focus on the post-project phase.

    In the development of ICT technology, the end-user becomes more important. Thats why the approach in ICT experience prototyping will be user-centered. It is important to involve the user in an early stage of the development cycle. Practically, this can be done by testing prototypes with potential users, before the final product development.Our approach will also be multi-disciplinary. This means that we will involve both computer scientists and social scientists. I have to highlight that Im presenting a proposal for the project and that we are currently in the last negotiation phase. The project will be subsidized by Interreg, which consists of funds of the European Commission that are intended for regional development and they are allocated by a regional steering board.

    Definitie ICT experience prototyping!The current situation in our region is the following:Most of the times, companies dont pay attention to the usability of their products. Their arguments are that usability isnt important, the extra phase in the development cycle is to expensive. Often theres also another reason: they just have a minimal knowledge about human factors engineering.Several initiatives support the expansion of the region. The axis Eindhoven - Leuven supports the collaboration across the border between Belgium and the Netherlands, and the ISTAG recommends to provide a Euregional lab for experience prototyping

    Now we know the situation of concern, we can put together the goals of the project. First of all, we want to make aware the companies in our region of the benefits of ICT experience prototyping. To accomplish this, we will set up a virtual lab. This lab is supposed to provide a service for enterprises, which is has to be profiled and accessible. The key to the Virtual Lab is, as the term indicates, not to create a new institute with an own building, but to choose for an improvement of existing facilities and to connect them. Our long term goals are continuation after the project execution. We want to attract new companies to the region and to stimulate the growth of organisations and governments with the progress of information technology.

    To give you an idea of the region were talking about, this map shows our location in Europe. Belgium and the Netherlands are highlighted, and the project will be active within the red circle.

    The region consists of 5 provinces, namely Limburg (B), Limburg (NL), Vlaams-Brabant (B), Noord-Brabant (NL) and Antwerpen (B). And there is one partner from each province. Here you can see an overview of the partners, and in the following slides, I will discuss their specifications. 4 of the 5 partners are research institutes, and the last one is a company.The Expertise Centre for Digital Media, shortened: EDM is a research institute of the the Limburgs universitair centrum. We perform research in three areas: Computer Graphics, Computer Animation and Virtual Environments, Multimedia and Internet Technology and Human-Computer-Interaction. Eventueel spreiden over 2 slides?This project will be accomplished within the HCI area. The basic idea is to investigate the interaction between a human user and a computer-based system. Our area is subdivided in two sub-domains: two-dimensional multi-device user interfaces on mobile and embedded systems, and three-dimensional and virtual environments. The activities in this sub-domains are of different types: the first is based on multi-modal interaction paradigms, the second is user-centered systems development and the third is based on usability. We perform research of Model-based development for mobile and embedded systems, here we start on a methodogical tool level and we want to evaluate them in usability tests. We also developed a Personal Surround Display. Here we started with interaction paradigms and after performing usability tests, we provide tool support.

    Model-based development for mobile + embedded systems methodologische + tool level usability tests (adaptivity)Personal Surround display interactie paradigmas usability testen tool support

    Our mission in the project is the coordination and a User-centered approach from the viewpoint of computer science.EC/DC is a research institute of the Hogeschool Zuyd and the Universiteit Maastricht in the Netherlands.They focus on human interaction in ICT. During the project they will contribute to the coordination. And their approach will be based on social science.The third partner is the Mediacentrum, a research institute of the Katholieke Universiteit Leuven, from Belgium. They offer education programs, they perform usability research, and recently they started their own testlab. During the project, they will be responsible for the UI design and usability. Their approach is based on communication sciences.

    The faculty of Technology management in the Netherlands is a research institute of the Technische Universiteit Eindhoven. They are concerned with the human interactive behaviour in the context of technological environments. They will be responsible for the UI design and technology management in the project.

    Our last partner will be a company active in the Media domain, which is a member of a larger group. Some products of the group are newspapers, regional TV stations. They also provide information on websites and via mobile phones and PDAs. Currently they want to provide mobile services in several cities.This company will represent the lab users. They will be involved in fine-tuning the lab approach. This will be the company which is involved with the first pilot project. They are also be important the evaluation of the communication as lab with other partners. And to choose the right methodology. The company is also a channel to spread information about the project and the pilot projects.

    1 bedrijf, groep, kranten, regionale tv-stations (websites, PDA en GSM)Opzetten mobiele diensten in enkele vlaamse stedenCommunicatie als lab met de klanten? Choice of methodologies (test procedures)?

    Now we know who the partners are, we can focus on the work packages. This scheme gives an overview of all the work packages which I will mention later on. As you can see, the packages arent realized in a sequential order. Some of them are simultaneously active.

    The goals of the first work package, orientation are to get the partners closer to each other by networking and collaboration agreements. After we get to know in detail what each partner does, we can agree on methodologies and approach. And another topic in Work Package 1 is to make a detailed planning.The goals of the second work package, sensibilisation are to contact future partner companies and spread results of pilot projects.

    Partners dichter bij elkaar brengen, weten wat elke partner doet (expertise)

    The third, and more practical package: pilot projects has to prove the role of ICT experience prototyping. This will be done by carrying out some specific case studies. The development related to experience prototyping will be subsidized if the results may be public. Related development wont be subsidized. The agreement with the companies will be well-defined in a formal agreement.

    During work package 3 there will also be a diversity of activities. User-Centered design, prototyping, testing, There will be 5 pilots. And each pilot will be done with 1 company or cluster in a domain. These domains are Media, Health-care, Government, Industry and Services.

    Developing prototypes

    An example scenario of the pilot projects is the collaboration with a company active in the chemical domain. We all can imagine their control rooms with lots of switches and meters. Important for the infrastructure of these control rooms are: safety, ergonomics, visual aspects and intuitive use. During the pilot, the future operator can be involved in both the development and the evaluation. Concrete applications can be integrated displays in stead of separate meters.

    geintegreerde displays voor meterkesWork package 4 will evaluate and exploit the project. Some topics are the impact of the project. Is it possible to run a long-lasting lab? And is a European partnership possible?The last work package will run during the entire project and deals with the public relations and the project management.

    After the project execution, there are several possible directions. Both a commercial exploitation and a network of several knowledge based institutes are possible. Even a mixture of both isnt impossible. Here the companies will have to pay for the service.We also hope to continue the activities of our lab across the borders. Not only in our own region, but we also hope for European partnerships. And because of that interest, we are here on this user lab conference.

    Betaald voor dienstenHybrid

    To finish my presentation, Id like to thank you for your attention and Ill try to answer your questions.

    Kaart ter info, indien de vraag gesteld wordt welke gebieden precies bedoeld worden