“If I Had a Hammer…”: A Range of Tools for HIV/STBBI Outreach Workers

Anneliese Poetz, PhD (NCCID)Barbara Anderson, BScN, MSc (Alberta Health Services)Tuesday April 3, 2012 | Toronto, ON

1:30 – 5:00 pm

Today’s Workshop

Objectives: – Learn about the free (evidence-informed) tools

developed by NCCID for use in outreach work;– Collaborate with others to critique these tools and

provide useful recommendations for improvement;

– Co-operate with NCCID, an agency that provides evidence-informed tools for use in practice;

Today’s Workshop

Agenda is based on the two tools currently under development as part of NCCID’s Outreach Project

Part 1. Data Collection & Indicator Tool Part 2. Outreach Planning Guide Checklist

Outreach Project

Montreal Forum

Scoping ReviewOutreach Planning Guide

Advisory Group

Toronto Consultation

NCCPH Summer Institute

Receive scoping re

view

Feb ‘08 Nov ‘09 March ‘10 June ‘10 Sept‘10

Regional Workshops

Feb ‘11

Regional Consultations

Halifax: Atlantic Provinces

Montréal: (French)

Quebec, French- speaking provinces

Saskatoon: Manitoba, Saskatchewan

Calgary: Territories

Edmonton: Alberta, British Columbia

Toronto: Ontario

Outreach Tool Development

Feb ‘12Nov ‘11 Feb ‘12 Feb ‘12

Today

Apr ‘12

Checklist & DCIT Draft Tools

OPG – 2nd edition

TOPHC workshop

Survey – tools p

rioriti

zation

Outreach Tools Advisory Group

Initiated

Future…

Data Collection & Indicator ToolPart 1:

Anneliese Poetz, NCCIDBarbara Anderson, Alberta Health ServicesTuesday April 3, 2012 | Toronto, ON

1:30 – 5:00 pm

Outline

Data Collection & Indicator Tool– Description of tool– Break out groups– Large group discussion

Requirements (goals)

1. The tool should allow for easy access to information about HIV/STBBI prevention in terms of goals, indicators, indicator definitions and examples of data collection forms for Canadian programs

2. The tool must allow for a running list to be kept, and for this list to be printed and/or sent to the email address entered by the user

3. The tool should facilitate collaboration and partnerships among HIV/STBBI outreach programs in Canada through sharing of information about program goals and data collection

Requirements (goals) cont’d

Information Architecture

Information architecture and quality of labels are both important for being able to navigate through a web site

Miller & Remington (2004). Modeling Information Navigation: Implications for Information Architecture. Human-Computer Interaction. Vol. 19: 225-271.

Information Architecture

• Definition: “How information is categorised, labelled and presented and how navigation and access are facilitated…” (p. 293)

• Importance: “…determines not only whether users will and can find what they need, but also affects user satisfaction and influences return visits.” (p. 293)

Gullikson, S. R. Blades, M. Bragdon, S. McKibbon, M. Sparling, E.G. Toms (1999). The impact of information architecture on academic web site usability. The Electronic Library. Vol 17(5): 293-304.

Information ArchitectureProgram Goals & Objectives

Indicator Type

Target pop’n

Goal category

Outcome

Associated Indicators

Needle Exchange

Needle Exchange

Sex Trade Worker

Geography

Province

City/Town Local Program

Labels

• “…the quality of the link labels is the principal determiner for how quickly people find items in a Web site” (p. 259)

• “Perhaps the most useful lesson for Web designers is the importance of choosing clear and reliable link labels. Our results demonstrate that the quality of link labels is a greater factor for navigation items than the structure of the pages” (p. 262)

Miller & Remington (2004). Modeling Information Navigation: Implications for Information Architecture. Human-Computer Interaction. Vol. 19: 225-271.

Data Collection & Indicator Tool

Summary• Information Architecture including clear

labelling of items on a website, is important because:– Influences the user’s ability to find information– Influences usability of website and return visits

• Your input is important for ensuring the labels for this website are meaningful and useful

Small Group Discussion20 minutes

Large GroupDiscussion and Review

20 minutes

Outreach Planning Guide Checklist

Anneliese Poetz, NCCIDBarbara Anderson, Alberta Health ServicesTuesday April 3, 2012 | Toronto, ON

1:30 – 5:00 pm

Part 2:

Outline

Outreach Planning Guide Checklist– Why is it important to plan your outreach

program?– Description of tool– Break out groups– Large group discussion

Why is it important to plan your outreach program?

Why is it important to plan your outreach program?

• If you articulate specific program goals it keeps you focused on the purpose of your program when delivering services

• With clear program goals, you can define indicators for measuring whether you are meeting your goals, and identify areas for improvement

Why is it important to plan (cont’d)

• You can demonstrate program successes to potential funders

Evidence-informed planning

• Evidence points to ongoing priority populations and to flare-ups that require a strategic response

• Outreach staff continuously look for places to effectively connect with target populations

Evidence-informed planning cont’d

• Data are gathered, interpreted, shared, and acted upon at every level – outreach staff, leadership and epidemiologist

• Facilitates intentional planning

• Well-positioned to respond as terrain shifts

What are the tools available for outreach program planning?

Outreach Planning Guide

Outreach Planning Guide Checklist

1st Intended use of Checklist

Inventory the user’s readiness for creating a new outreach program, or for those already involved in outreach to take stock of their current situation and acknowledge areas for improvement

2nd Intended use of Checklist

To help the program manager to stay focused and on target throughout the development and/or ongoing review of their outreach program

3rd Intended use of Checklist

Provide a quick reference for performing the 4 steps for outreach program planning and evaluation, which is contained within the Outreach Planning Guide

The Checklist

The Checklist

Summary

• It is critical to plan outreach programs (e.g. articulate program goals, measure program success)

• Tools to do this are: – Outreach Planning Guide 2nd edition– Outreach Planning Guide Checklist– Data Collection and Indicator Tool

Small Group Application of Tool - Scenario

20 minutes

Large GroupDiscussion and Review

20 minutes

Thank You!We appreciate your feedback

Anneliese Poetz, Project ManagerNational Collaborating Centre for Infectious Diseasesapoetz@icid.com204.942.5339

Barbara Anderson, Manager Sexually Transmitted InfectionsAlberta Health Servicesbarbara.anderson@albertahealthservices.ca780.342.2303

Outreach Planning Guide

The Checklist