a new manifesto for management ghoshal, bartlett, & moran
TRANSCRIPT
A New Manifesto for Management
Ghoshal, Bartlett, & Moran
Image of Corporations
Changing perceptions and assumptions. Greed. Social Irresponsibility. Maximize Shareholder Value through
unethical means. Ranked lowly. Made a movie about the corporation which
suggests that corporations are schizophrenic.
New Assumptions
Modern societies are not market economies. Growth of firms and economies is a function
of managerial quality (Resource Based View). New Moral Contract.
Competitive Disadvantage
Operating efficiencies leading to mutually destructive competition.
Hollowing of America through offshoring. HP from value creation to operating
efficiencies. Geneen’s Monkey.
Strategy-Structure-Systems.
Tyranny of Theory
Porter’s Competitive Positioning. Industrial Organization Economics. Build barriers to competition.
Williamson’s Transaction Cost Economics. Organizations exist to internalize markets to
control for opportunistic behaviors. Static Efficiency (operating efficiencies). Dynamic Efficiency (value creation through
innovations).
New Perspective
Simon’s Organizational Economics. Value created through the organization of
humans collectively to create. 3M’s rule of 15%. New managerial role.
3Ps: Purpose, Process, People. No life-long employment, but competitive
employment. Shared destiny with all stakeholders. The need to regain legitimacy.
Revisiting The Complex Relationship Between Multinational Enterprises And Organizations In Transitions Economies
Paula Danskin
Berry College
Clay Dibrell
Oregon State University
Ben Kedia
University of Memphis
Research Questions
Has the relationship between Multinational Enterprises (MNEs) and State Owned Enterprises (SOEs)/Organizations in Transition Economies (OTEs) changed over time?
Has this relationship changed from one of confrontation to collaboration?
What relationships may possibly drive the changed relationship?
What are the attributes of the emerging cooperative relationship?
Background Definitions
Transition Economies Command to Market Economies.
Organizations in Transition Economies SOEs which have been privatized. Newly formed indigenous enterprises created
with an entrepreneurial perspective to support the newly privatized firms and to fill market niches (Peng & Heath, 1996; Peng, 2001).
Traditional Perspective of Conflict Theory
Confrontational mindsets of the actors (i.e., MNEs and SOEs) (Thomas, 1976; Gladwin & Walters, 1980). Actors enter the relationship with the intent to
achieve all of their objectives. Actors view the interaction as short-term and
transaction-based and regard each other with suspicion.
Actors have little regard for their behavior in terms of building a reputation.
Theory of Cooperativeness
Deutsch suggests that "the characteristic processes and effects elicited by a given type of relationship also tend to elicit that type of relationship" (1980: 65). Each actor enters with the intent that each will meet all
of its objectives. Trusts other actor. Each actor desires a reputation as a good partner.
Drivers of Change for The 21st Century
Converging markets resulting in greater globalization through increased communication and technological innovations (Casson, 1991).
Majority of world economies are in transition from one of command to market through privatization of industries and greater economic liberalization (Kotler, Jatusripitak and Maesincee, 1997).
Complementary Perspectives of Conflict and Cooperation Interest inter-dependence
Resources – maximize use of resources, ownership & development key issues.
Market Development – both sides motivated to develop market, and control is an issue.
Relationship quality Balance of short-term objectives and building
long-term relationship.
Complementary Perspectives of Conflict and Cooperation Perceived outcome stakes
MNE and OTE have different goals that may not be compatible. Need to balance of short-term and long-term objectives else stalemate.
Bargaining Power MNE shares technology and capital but
protects knowledge. OTE willing to give up control for market development.
Complementary Perspectives of Conflict and Cooperation
Implications (see handout) Each party wants to maximize their own objective
outcome but understands that both parties must achieve a satisfactory objective outcome level.
Trust is temporal. Reputation is an issue. Balance short-term objectives and long-term
relationship.
Discussion Questions
If companies are supposed to maximize shareholder value, then why is a strong focus on operating efficiencies bad?
Are corporations bad? Why? Why not? Is Ghoshal, Bartlett, & Moran’s position
naïve? Are Porter and Williamson correct? Why? Why not?
What is your position on the three Ps? Moreover, do you want to work for a company where you must compete to stay employed? In all jobs, must you compete?