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July 2020 RDaSH leading the way with care A massive thank you to families of our staff

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Page 1: A massive thank you to - rdash.nhs.uk · we couldn’t see Paul face-to-face so I built up a picture of his strengths and transferable skills through telephone interviews with him

July 2020

RDaSH leading the way with care

A massive thank you to families of our staff

Page 2: A massive thank you to - rdash.nhs.uk · we couldn’t see Paul face-to-face so I built up a picture of his strengths and transferable skills through telephone interviews with him

Welcome to July's edition of Trust Matters.

Summer is here with many of us taking time to relax and recharge our batteries after what has been a particularly challenging time.

In this edition we bring you lots of news and stories which I hope you will enjoy reading about.

Our colleagues in North Lincolnshire are spearheading a new service which supports people who are living with a mental health condition to gain employment. The team has had its first success with many more people now likely to benefit from this service in the future.

We have been working closely with our partners at Doncaster Public Health, Aspire Drug and Alcohol Service and also South Yorkshire Police to raise awareness of the dangers of nitrous oxide, also known as laughing gas, to young people across Doncaster.

Many of you may be aware that the coronavirus pandemic has been having more of an impact on people from Black, Asian and Minority Ethnic (BAME) backgrounds. With this in mind, one of our researchers, Louis Palmer is encouraging more

BAME residents to get involved in research to help others. The more research we carry out, the more likely we are to find cures or vaccinations against some of these terrible diseases and conditions.

This month we’ve also launched our annual staff awards and want everyone to nominate colleagues and volunteers for an award. There are 12 categories to choose from so please hurry and nominate someone who you think deserves an award before the closing date of August 12.

Our governor election process has now started. It is a great opportunity for those of you who want to be more involved in your local health trust and shape future services. You don’t need any skills just enthusiasm and to be able to give some of your time. Nominations open on August 5 and we have 16 governor seats up for grabs. If you are interested in being one of our governors you can find out more information inside this issue.

As always thank you for your support and please keep safe.

Kind regards.

Kath ryn .

Kathryn SinghChief Executive

Welcome...from the Chief Executive

If you’ve a story to tell

let our Communications

Team know.

Email rdash.

rdashcommunications@

nhs.net

or ring them on

01302 796204.

Don’t forget you can

also follow us on social

media:

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Rdash nhs

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Leading Doncaster company says ‘thank you’ with a £1,000 cheque

News matters

A Doncaster company that believes ‘it’s good to talk’ has donated £1,000 to our service that specialises in doing just that.

Bridon-Bekaert The Ropes Group used Mental Health Awareness Week (May 18-24) to say thank you to the Improving Access to Psychological Therapies (IAPT) service, which runs the Talking Shop in Doncaster town centre.

The manufacturing and engineering business founded in 1983 and previously called British Ropes, is famous for making the iconic arch for the new Wembley Stadium. It employs around 400 people across its Doncaster sites.

Company Human Resources Advisor Sue Lamb is one of many mental health first-aid professionals providing initial contact for employees struggling to cope with issues in their lives.

Sue said: “A high number of our workforce are men who previously may have had difficulty in sharing their concerns with others. As a company we have worked tirelessly to raise mental health awareness, together with our mental health first aid personnel.

“To mark Mental Health Awareness Week we have previously donated to other charities but this year wanted to make a local donation. Employees have greatly benefitted from using the Talking Shop service and it was our first choice for this reason.”

Tim Godley, from our IAPT service, said: “We are delighted that Bridon-Bekaert The Ropes Group, a really well-known local company, has made such a generous donation. On behalf

of the whole team, I would like to say a big thank you.

“The money will enable us to buy equipment to help staff work effectively from home, including mobile phones, headsets for phones and laptop risers. We will also look at how it can be used for staff training and development purposes to improve clinical practice.

“IAPT is all about using talking therapies, or counselling, as a way of helping people through low level mental health issues. The Talking Shop, in the Flying Scotsman Centre, is our high street shop – a front door to accessing the range of services we provide.”

To know more about our IAPT service go to: https://iapt.rdash.nhs.uk/

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News matters

Our colleagues are spearheading a new employment service, for North Lincolnshire people with mental health problems, are celebrating an early job placement success.

Based at Meridian House, Scunthorpe, the Individual Placement and Support Service (IPS) is headed by Jane Sayner, Clinical Lead Occupational Therapist and consists of two Employment Specialists; Linda Naveran and Julie Salt. It launched on June 1 on the back of national research which indicates that meaningful work can support mental health recovery.

Linda, a former medic with the Royal Army Medical Corp, joined the team from Suffolk, where she had been a regional health and social care trainer. She said: “I’m delighted that we have hit the ground running and helped our first client into work so quickly, during what are challenging times.

“Paul – not his real name – was referred to us on June 10. He had worked for British Steel for 30 years before being made redundant some time ago. He had tried to find a job on his own but to no avail. Due to Coronavirus we couldn’t see Paul face-to-face so I built up a picture of his strengths and transferable skills through telephone interviews with him. I compiled a CV for him, forwarded it to potential

employers I had contacted, which led to him completing an online application for one of them. Within a couple of days he had a telephone screening interview followed by a formal interview and was successful in being given a general operative’s job at a local factory.

“From start to finish took less than a month and Paul started work in early July. His new employer has signed up to The Wellbeing Charter which, in essence, declares they are an inclusive business that gives everyone the opportunity to shine irrespective of their circumstances.

“Paul led the process and I facilitated. Any role I found I would check out

with him first before approaching a company. But by giving support, confidence and control, Paul was able to sell himself and gain the job on his own merits. He is delighted with the outcome.”

Funded by NHS England, the North Lincolnshire IPS Service works with clients seeking employment plus some who are currently in jobs but, because of their mental health problems, are potentially at risk of having to leave work.

Job-hunting success for new North Lincolnshire NHS service

(Left to right): Linda and Julie pictured outside their Meridian House base.

Listening Ear bereavement service extendedLaunched earlier this year, this service provides practical and emotional support to the residents of South Yorkshire who have been bereaved.

The service has been extended until December to help those who have lost loved ones during the coronavirus pandemic.It is free to call on 0800 048 5224, email [email protected] or via the website: www.listening-ear.co.uk/refer.

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Call for more BAME residents to get involved in research! A Doncaster researcher is making a call out to people from Black, Asian and Minority Ethnic (BAME) communities across the UK to get more involved in research! Louis Palmer, a clinical studies officer who works for our Grounded Research team is stressing how vital research is. A recent Public Health England report highlighted the disproportionate impact of Covid-19 (Coronavirus) on people from BAME backgrounds with higher rates of diagnosis and a higher risk of death from the virus, when compared with people from white backgrounds. Louis said: “People from BAME backgrounds are more likely to suffer health inequalities compared to those who are white, however these groups don’t tend to engage with research. “There has been a poor uptake of people from BAME backgrounds in Covid-19 research studies,” added Louis, who is from African-Caribbean descent, and works to recruit people for such studies. “There are many reasons why this is the case, but it is important to have more engagement among groups which are most affected. A vaccine for Covid-19 is something which is important globally and we need research around vaccines to be representative.” Louis, who leads on BAME research for Grounded Research, added: “I understand the importance of these issues and I want research to be more representative and to find ways to engage others.” Louis has recently joined the regional BAME Covid-19 group made up of partners from across The Yorkshire and Humber Clinical Research Network. The group aims to look at ways to improve engagement with BAME communities and enable more BAME representation in Covid-19 research. Already Louis has devised a project which focuses on engaging people from BAME communities in research. Besides this he will also be helping to promote the positives and benefits of working for his organisation to encourage others who identify as BAME to work for the NHS and make it more representative. Louis has been filmed, together with his mum Andrea, a nurse, and grandma Blanche, a retired nurse who came to the UK as part of the Windrush generation, to encourage people to get more involved in research. All three have also been filmed to encourage recruitment. The videos will be out within the coming weeks. Louis, who has a keen interest in all health equalities relating to BAME groups, especially Sickle Cell Anaemia, added: “The videos aim to stress the importance of research for people from BAME backgrounds and to describe the experience of working for the NHS from different perspectives. It also highlights the fabulous contribution that those from the Windrush generation made to the NHS. I hope I help to encourage more people from BAME communities and backgrounds to get more involved in research.”

News matters

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Louis is pictured (centre) together with his mum, Andrea (right) and grandma Blanche

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News matters

Learning Disability Week The theme for this year’s Learning Disability Week (15 to 21 June) focused on the ‘Importance of friends during lockdown’.

Our Community Learning Disability Health team sent out an activity pack which included colouring sheets, quizzes and games. There was also an invite to take part in an online quiz and a question and answer session.

The packs were sent to people in residential homes, supported living and individuals in North Lincolnshire.

Marie Rhodes, Senior Support Worker in the Community Learning Disability Health Team, said: “I want to say a special thank you to colleagues Vicky Sinclair, Aspirant Nurse and Kelly Jackson, Dani Wright and Tia Chahal, Senior Support Workers for all their hard work in making Learning Disability Week such a joy.”

Carol Jollands Alan Holt Joanne Jackson

Staff - Have your say!Listening and responding to your concerns is as important as ever and your health and wellbeing remains a top priority in the NHS. So as we enter the second phase of our response to coronavirus and safely bring back NHS services, there is a national focus on continuing to provide the support that staff deserve and need.

That is why, in partnership with NHS England and Improvement, we have implemented a new staff pulse check which is entirely anonymous and voluntary. NHS People Pulse will enhance our listening and help improve the support you are offered during COVID-19 response and recovery. Your feedback will inform local and national changes that improve the experiences of our people and patients.

Please take just five minutes every two weeks to check in on a number of important questions via this quick and simple People Pulse.

Click here to tell us how you feel www.nhspeoplepulse.com

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News matters

Enjoy summer safely • Social distancing is still important for all of us – keeping apart keeps us safe

• Remember it’s critical to wash your hands regularly for 20 seconds – stay alert to the risk of infection

• Limit contact with others – call or video chat to stay in touch

• Travel by car or bicycle if possible

• Wear face coverings in enclosed spaces – face coverings when shopping

• Wear a face covering on the bus – to protect others you must now wear a face covering on public transport.

Stay Alert – Control the virus – Save lives

For more ways to stay safe go to gov.uk/coronavirus

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News mattersInterested in being one of our governors?

We’ve started the election process for 16 governor seats on our Council of Governors.

You don’t need any special qualifications to become a governor, just enthusiasm, a desire to help shape care, and being able to dedicate a small amount of your time.

Anyone who is over the age of 16 who is a registered member of this Trust can put themselves forward for the role. We’ll provide the necessary training and support to help you fulfil the role.

Nominations open on August 5.

The Governor seats up for grabs are:

• Doncaster Public (TWO seat)• Rotherham Public (ONE seat)• North East Lincolnshire Public (ONE seat)• Rest of England Public (ONE seat)• Mental Health Service User (ONE seat)• Community Services Service User (ONE seat)• Specialist Services Service User (ONE seat)• Learning Disability Services Service User (ONE seat)• Mental Health Carer (ONE seat)• Community Services Carer (TWO seats)• Specialist Services Carer (ONE seat)• Learning Disability Carer (ONE seat)• Community Nursing Staff (ONE seat)• Social Care Staff (ONE seat).

To find out more go to our website www.rdash.nhs.uk and search for Election News 2020.

New service supports those who have been bereaved by suicideThe new service helps support those who have been recently bereaved by a suspected suicide.

Hull and East Yorkshire Mind and North East Lincolnshire Mind’s experienced bereavement team can provide those bereaved with a listening ear as well as emotional and practical support. The service will be delivered through Hull, East Riding and North East Lincolnshire.

Support can include CBT techniques, mindfulness guidance and talking and listening support. Hull and East Yorkshire and North East Lincolnshire Mind can also support with memory boxes, funeral planning and support, attending inquests and help with debts and finances.

This service is offered to all ages and support will be tailored to each individual. Referrals can be made through contacting 01482 240200 or email by [email protected]. You can also find information at www.heymind.org.uk

The service has been funded by Humber, Coast and Vale Health and Care Partnership.

You can also take free suicide prevention training as part of Humber,

Coast and Vale Health and Care Partnership’s #TalkSuicide campaign.

The campaign aims to reduce the stigma around talking about suicide

by raising awareness in our communities and encouraging

people to complete free training. For more information,

or to take the training, please visit www.talksuicide.co.uk

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N2O is no laughing matter

A new campaign has been launched in Doncaster to encourage young people that using the psychoactive drug nitrous oxide – also known as laughing gas or NOs – is no laughing matter.

The campaign, aimed at young people aged 16-24, has been launched after an increase in the amount of empty NOs canisters that have been found across the borough. It encourages anyone using NOs to seek help via Project 3 Young People’s Health and Well-being Service or Aspire Drug and Alcohol Services.

Anyone taking in too much nitrous oxide risks falling unconscious or suffocating from a lack of oxygen. Some people have died due to using the substance.

Naomi Handley-Ward, who works at Project 3, run by this Trust, said: “I’d encourage parents to learn the symptoms of solvent abuse. They can appear a lot like alcohol use and might include:

• Slurred speech• Dilated pupils• Euphoria and excitement• Difficulty with coordination• Feeling drowsy, dizzy or light-headed• Feeling nauseated and not interested in eating• ‘Drunken’, withdrawn, irritable or inattentive behaviour• Hallucinations and/or delusions.

“Other physical signs might include a chemical smell, runny nose, watery eyes, irritation of the throat and rashes or spots around the nose and mouth,” added Naomi. “However, none of these signs are definitive – they may be caused by other behaviours or illnesses. The best way to find out if someone has taken them, is to talk with them and listen to what they have to say.

“It’s important to stay calm and open-minded when you talk to your child about drugs,” she added.

Cllr Nigel Ball, Doncaster Council Cabinet Member for Public Health, Leisure and Culture, said: “Data shows that the age group who tend to use nitrous oxide are aged between 16 and 24. I’d encourage parents and guardians to think about how they will react if their child says he or she has tried drugs. You don’t want to react in a way that shuts down the conversation. Also remember, help is always at hand from Doncaster’s expert staff at Project 3 or Aspire.”

Cllr Ball also stressed: “If you are a young person and you or your friend becomes unwell please call 999 immediately.”

Cllr Christopher McGuinness, Doncaster Council’s Cabinet Member for Communities, Voluntary Sector and the Environment, added: “You may see the small silver canisters strewn around in the community. I’d encourage young people to rethink this habit and get help. They are putting their lives at risk every time they inhale this gas.”

For more information, please visit www.talktofrank.com or contact Project 3 by calling 01302 640032.

Young people can also seek help via Project 3’s eClinic. To do this they need to download RDaSH’s eClinic 11-19 app, making it easy to have a conversation with a professional.

The campaign is being jointly run by Doncaster Public Health, RDaSH, Aspire Drug and Alcohol Service and South Yorkshire Police.

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News matters

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Staff matters

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NHS Heroes artwork on displayTalented Anna Lifsey, the daughter of Jo Nicholls, who works in Doncaster, now has her artwork on display on our site.

Anna painted the NHS heroes picture, via paint by numbers, and made such a big success of it that it is now proudly on display at Windermere Lodge.

Well done Anna!

Nursing Assistant Jayne Powney, is pictured right with Anna’s artwork.

Captured one of our NHS heroes in ArtOccupational Therapist Camilla Frater sent us this very moving artwork created by her step dad David Stead, Contemporary Artist, capturing the emotion of her in PPE.

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MyMindPal™ NEW staff health and wellbeing benefitThere’s a brand-new offering for you from our health and wellbeing partner Vivup.

Introducing MyMindPal™, the mental fitness app that helps reduce your stress levels and enjoy life more. To access your staff benefits, you must register / log-in at vivup.co.uk.

MyMindPal™ is a mental fitness app that helps keep your mind in tip-top shape and takes the edge off life’s challenges. And it’s completely FREE for you to download and use today!

Stress can have a big impact on your physical health, emotional wellbeing and performance in all aspects of your life. Use the MyMindPal™ app to create your very own five minute a day routine to support you in whatever life throws your way.

Simple exercises, anytime anywhere will help you:

• Increase your positivity • Reduce your stress levels• Learn to live in the present moment• Bounce back from the tough times.

Take a look now. Simply log-in to Vivup.co.uk to access the Help & Support staff benefit and check out MyMindPal™ today. Download MyMindPal™ from the App store and register using the FREE Vivup code JNVIV20.

Plus, if you visit vivup.co.uk and register by September 30 you’ll be in with a chance to WIN one of three amazing prizes – an Apple 10.2” iPad, a Sony Bravia 55” Smart 4K Ultra HD HDR LED TV with Google Assistant or a £500 Amazon voucher. Terms and conditions can be found at https://www.vivup.co.uk/promotional_terms_conditions

Enter data at own risk, please see privacy policy at Vivup.co.uk

For more information other health and wellbeing benefits available to you go to:http://nww.intranet.rdash.nhs.uk/human-resources/health-wellbeing/coronavirus-self-help-and-peer-support/

Creative Directions NHS film Doncaster Community Arts ‘DARTS’ has produced a new film showing their Creative Directions sessions and how this can lead to improved mental health. One of our colleagues Wendy Ferguson features in the film.

You can watch this film at this link: https://wearedarts.org.uk/new-film-shows-arts-health-impacts/

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Staff matters

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It’s time to get your entries in for this year’s staff awards.Due to the coronavirus pandemic, this year’s awards will be hosted differently but we’ve still got 12 fabulous categories for you to enter.

There’s a brand new category ‘The Danny Rose Exceptional Achievement Award’ which recognises a donation made by Danny to our Trust to say ‘thank you’ to our staff for their hard work.

Our awards event will be online – aired on October 1st at 3pm. Tune in to watch video footage of each category’s shortlisted entries and to see who clinches the top accolade.

Fabulous prizes are up for grabs. Because we don’t have an event to invite you to, the winners and runners-up will receive hampers as well as their trophies and certificates.

So what are you waiting for? Choose the categories you want to enter and let us have your nomination via this link now!

http://nww.intranet.rdash.nhs.uk/annual-awards/

Closing date for entries is August 12.

Entries are open for our 2020

RDaSH Awards

Staff matters

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Categories

Partnership WorkingFor a team that can demonstrate success in working in partnership to improve or change services for the benefit of the people we support or their carers. This partnership working could be between teams within the Trust, or with colleagues from other organisations.

Patient Experience and Carer Involvement AwardFor a team or individual that can demonstrate successfully engaging service users and / or carers positively influencing a service improvement or change.

Health and Wellbeing AwardFor an individual or team who has gone above and beyond to support the health and wellbeing of their colleagues.

Support Team of the YearFor a support team that can demonstrate success in improving services or managing a difficult issue, implementing a service change, or supporting a clinical team to do so.

Support Worker of the YearFor a support healthcare worker, or a member of staff from any corporate service who can demonstrate success in improving or delivering high quality services for the people who need our support or their carers.

Clinical Team of the YearFor success in improving services or managing a difficult issue, or implementing a service change to improve services for people who need our support or their carers.

Clinician of the Year AwardFor the doctor, nurse, allied health professional or other clinically qualified member of staff who can demonstrate success in improving or delivering high quality services for the people who need our support or their carers.

Patient Safety AwardA staff member, volunteer or team who has successfully improved the safety of the care or service they deliver.

Equality Diversity and Inclusion AwardAn individual or team who has demonstrated exceptional practice in promoting equality, diversity and inclusion, through leadership, patient empowerment or staff engagement.

Volunteer of the YearFor a dedicated volunteer who has selflessly devoted their time to the Trust.

Quality Care AwardThis is an award that the Trust presents to an individual or team that has shown an exceptionally caring, supportive and compassionate service to patients, their families and friends.(Usually specifically nominated by service users, patients and carers).

The Danny Rose Exceptional Achievement AwardIn recognition of the dedication and efforts made by an individual or team when it counted the most.

To nominate to Volunteer of the Year and/ or Quality Care Award simply click here: https://bit.ly/338njQr Or you can print off the form here:Combined Quality Care Award 2020 form

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Staff matters

Here’s Sarah’s story:

You know the romantic love story, old flames meet unexpectedly, the fire reignited, you fall in love. They don’t fall quite so hard. Wined and dined, happy times, fun, laughter, intense passion. All ‘whistles and bells’, feeling spoiled.

But early on there’s a dark side that keeps popping up, moodiness, comments taken out of context with unnecessary reactions. You are left wondering if it was your fault “Did I do/say something wrong?” ”YES, YOU DID.” It calms down and is all okay again, romance, fun, laughter, it’s an emotional rollercoaster.

Alcohol features, it’s good to have a drink and a dance. But it makes the moods worse, the reactions worse, making you feel worse. So it goes on, all the time believing it is your fault, but your gut instinct is telling you it’s not and it will calm down.

It still happens, going from shouting at you, or pulling you up for something you said or did wrong which was not actually wrong, or for not agreeing. Another argument ensues leaving you feeling that you’re in the wrong, you made a mistake. But it’s okay, because it doesn’t happen all of the time. They’re tired, they’ve had a stressful day, and they’ve had a drink. You’re in the wrong. Slowly others notice that you are not yourself. You make all the same excuses for yourself to others that you make for them. You start to feel that there are times when you don’t want go straight home. When you do, you know the ‘tell-tale’ signs that they are in a mood and it’s going to be a tough evening/morning/day.

You may be able to nip it in the bud, suddenly feeling that you are making progress. Then BANG, the mood changes and you find that you’re defending your actions or words, or apologising again. But they don’t mean it, because when they are nice, they are adorable, but you wish the dark side would go away.

You start to confide in friends about some of the incidents, the tales from the ‘war zone’. When friends tell you that this is not right, you become defensive, make excuses again and start to keep things to yourself. You start to feel you’re losing yourself, you must be a bad person for making them so angry/irritable/moody. You find that you are ‘treading on eggshells’, being afraid to say what you really think at times, playing down how bad you really feel, or telling white lies about who you have spoken to and how much you have said, feeling backed in to a corner verbally. “I don’t like this, I need to say how this makes me feel.” Sometimes you can without reprisal, but sometimes you are the devil incarnate for suggesting that they are doing something morally wrong. Afraid that they will and do tell others what a bad partner you are, when you are doing your absolute best to keep things together.

You can read the whole of Sarah’s story at this link: https://bit.ly/32Xq0nH

Sarah’s story domestic abuse – a candid story of a survivor

One of our colleagues Sarah has bravely shared her personal experiences of domestic abuse to help others recognise this type of abuse either in their own relationship or within a family.

The coronavirus pandemic has made many people feel vulnerable due to being isolated inside their house. If you or someone you know is in this situation let them know that domestic information and support is available at the following link on our intranet

http://nww.intranet.rdash.nhs.uk/human-resources/covid-19-and-domestic-abuse-support-for-staff/

National Domestic Violence Helpline – 0808 2000 247

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Staff matters

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Adam Fretwell, who works on Coral Lodge in Doncaster, and Karla Tunstall, who works on Mulberry Ward at Great Oaks are among our first recruits. Do you want to join them and help to make a difference to the health of our patients and staff?

As a QUIT programme champion you will:

• Receive specialist smoking cessation training

• Advocate and raise awareness of the QUIT programme within your ward/ speciality

• Help to embed the QUIT treatment pathway within your ward/speciality

• Help to lead and drive a culture change that recognises smoking is an addiction and systematically offers treatments and support that helps staff and patients reduce their tobacco intake or quit smoking for good

• Share your experiences and learning with other QUIT programme champions, and much more!

Become a member of the QUIT Champions Network and start making an impact!

Join one of our MS Teams QUIT Champions’ networking webinars via the link below every fourth Thursday of the month at 1.30-2.30pm to find out more about the role. Next webinar date: August 27.

Join QUIT Champions Webinar

Want to help others quit smoking?Our QUIT Smoking campaign is rolling out across the Trust and we’ve recruited our first QUIT Champions!

To find out more text ‘Champion’ to 07971 641164 or email [email protected]

Karla is pictured (left) with Olha Hodgson, our QUIT Programme Manager.

Adam is pictured (left) with Martin Lever, our QUIT Health Improvement Manager.

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Staff matters

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Work on inpatient mental health units? Then refresh your knowledge on Blanket RestrictionsDo you know what Blanket Restrictions means and how your actions can inadvertently create Blanket Restrictions? We are asking all colleagues who work on the Trust’s inpatient mental health units to refresh their knowledge and understanding

You can do this by:

• Watching this short video here:

https://bit.ly/3g9JLwf

• Take the quiz here:

https://bit.ly/3f6uZoB

You can find more information about Blanket Restrictions on the intranet via this link: https://bit.ly/2X27s1Y

In print Congratulations to Somia Jan, Senior Occupational Therapist, for having her article published in July’s OT News of sharing her journey and raising awareness of diversity issues.

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Staff matters

Well done to our GEM Award winners! We are celebrating our fantastic GEMs, those of you who are constantly Going the Extra Mile (GEM) for our patients, colleagues and the service we provide.

Helen Oldknow Grounded Research

Zoe Parker Trainee Nursing Assistant

Alison Parker Communications

Margret CoolledgeUnplanned/Rapid Community Services

June Rutherford Spiritual Care Centre

Tim Buckle Communications

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When you receive your GEM gift please send us a selfie photo with your certificate and gift so that we can shout out and let everyone know that you are a GEM. Here are some of our GEMs:

Keep your GEM nominations coming in!Why not enter a colleague for a Going the Extra Mile (GEM) Award?

If you work with a colleague who is always Going the Extra Mile, please nominate them for a GEM award here: http://nww.intranet.rdash.nhs.uk/communications/gem-awards/

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Staff matters

We really appreciate all that you are doing for us, but we also need to say thank you to your children!

We realise that you have devoted so much time to your work roles that your family may not have seen you as often as usual.

So, please find the relevant certificate for your children, simply download it, add their names and pass on our big thank you to them!

Due to popular demand we’ve created more certificates so that you can say ‘thank you’ to your loved ones.

We’ve added certificates for spouses and partners and for female and male relatives, ie Nan’s, grandads, aunties, uncles.

Simply visit the link below, insert your information into the text boxes and print!

http://nww.intranet.rdash.nhs.uk/news/childrens-thank-you-certificates/

Here are some photos that you’ve sent us of your children proudly display their certificates.

Certificates for children and partners

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BAME Covid Communications Doncaster Council and their partners want to know the best ways to communicate with you, so that they can give you the best information and advice. Please fill out the survey below as soon as you can (closing date August 12). If you need it translating into a different language or would like it by email, contact [email protected]

https://www.surveymonkey.co.uk/r/DXKR3W8

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Their opinion counts

It boosts our morale when we get a thank you from colleagues, managers but especially patients and service users.

Here, in ‘Their opinion counts’, is a selection of comments and compliments from the Your Opinion Counts forms.

Health Visiting (North Lincolnshire

“Everything was really good. The health visitor was extremely

helpful, professional and knowledgeable.”

Older People’s Community

Mental Health Services, East

Locality (Doncaster)

“My mother struggles to

remember what has happened and

staff were proactive in addressing

my mother’s needs.”

Community Therapies

Clozapine Clinic (Rotherham) “Just marvellous. Best thing ever

and long may it continue.”

Occupational Therapy Workshop “Friendly, caring and efficient. Excellent work on raising my parents’ suite, also did my corner suite and wheelchair ramps for my disabled husband and nothing was too much trouble.”

IAPT Long Term Conditions“I gained a better understanding of fibromyalgia and how I can

help myself on a daily basis which was very good.”

Aspire Drug and Alcohol Service

“I found the whole programme excellent.

The staff on the treatment side showed

real empathy and were always available when needed.”

Cardiac Rehabilitation

and Physiotherapy

“The total care package.

Friendly service. Great advice.

Great follow-up.”

Doncaster Improving Access to Psychological Therapies (IAPT) “The homework, the phone check-ins, the in-depth treatment and care were all particularly good.”

Doncaster Health Visiting

“Everything was great! X

was fantastic at delivering the

session but also made us feel

at ease.”

District Nurses

North Locality

“The friendliness of the staff

was particularly good. There is

nothing you can improve on.”

Vaccination and

Immunisation Team

(Doncaster)

“It was well thought out and

implemented. The nurse who

administered the vaccine was

friendly and reassuring to my

daughter and area was well

masked.”

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We’re still listening Your Freedom to Speak Up team is here to listen when you need to speak up and raise a concern.

By speaking up and letting us know when something is wrong, or even something that has the potential for causing a bigger issue or harm in the future, means that we can do something about it.

Raise your concerns through your line manager or in your team, if you cannot do so we have a number of Freedom to Speak Up (FTSU) Champions across the Trust and a FTSU Guardian who will make time to listen to your concern and support you.

You can find the contact details of your Champions at this link

https://www.rdash.nhs.uk/about-us/freedom-to-speak-up/

Alternatively you can email [email protected] or ring 07836 680975.

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New Fire Safety Advisor We welcomed Paul Rose our new Fire Safety Advisor to the Trust on June 29.

Fire safety is the responsibility of everyone to ensure fire risks are managed effectively. But if you need any advice and support please email Paul on [email protected]

Mental health and wellbeing support for our BAME communities We're pleased to announce that Liberate Meditation have partnered with the NHS to provide staff free access to their meditation and mindfulness app.

The app offers culturally sensitive and diverse meditations, created for the BAME community, by the BAME community, aiming to reduce anxiety, alleviate stress and promote rest.

You can access the resource on the NHS People website via this link https://people.nhs.uk/help/support-apps/liberate-meditation/

Staff matters

RDaSH leading the way with care

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20

Staff matters

Many of us have been working from home over the past months and may have missed out on the social aspect of working with your colleagues and other teams.

To add some fun and healthy competition in your team the Improvement and Cultural Team has created The Great Big RDaSH quiz.

The quiz consists of seven games and can be played at once (approx. 30 minutes) or separately using PowerPoint. You can gather your team together virtually (or physically if already on-site and social distancing) and play at a time that suits. You can play either as a team or as individuals. There will be prizes for the overall winners of both categories. All you need is one person to act as facilitator who can download the quiz from the Improvement hub here: https://bit.ly/2Dklq8f.

If you’d like a facilitated session via MS teams, please email [email protected]

The Great Big RDaSH quizWe know that social contact and connections are very important for our overall health and wellbeing.

Team Time: an opportunity to reflect with colleagues on the challenges we are facing Everyone across the NHS is working hard during the coronavirus pandemic.

Research has shown that support to cope with rising stress and anxiety can be beneficial to long-term health, improve relationships between colleagues and ultimately benefit patients.

We are working with the Point of Care Foundation, which support our Schwartz Rounds programme, to offer Team Time sessions.

Team Time is a safe, facilitated forum for colleagues to reflect together on the unique challenges we are facing.

If you are familiar with Schwartz Rounds, Team Time shares many common features, aiming to provide a safe space to help staff feel connected and supported. Trained Schwartz Facilitators, experienced in managing reflective forums, manage the sessions which take the following format:

• Each session lasts between 30-45 minutes

• Participants call into Zoom or similar video webinar platform, to join a password protected team-based gathering

• The session opens with an introduction from the facilitator highlighting the aims, objectives and reminding people of ground rules including confidentiality

• This is followed by two pre-prepared reflective stories from two members of the team before the wider team is invited to share reflections and resonance

• The session is drawn to a close, strictly on time, by the facilitators.

Research into Schwartz Rounds has shown that sharing stories and reflecting in a protected space can help to normalise emotions, promote connectedness with colleagues, and create a culture of openness. Team Time sessions will bring staff together, reducing isolation and pressure during these difficult times.

To take part, please contact [email protected] or [email protected]

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Congratulations to Naomi Handley-Ward, Project 3, for successfully gaining the position of Chair of the LGBTQ+ Staff Network and to Katie Cromack-Bird, Older Peoples Service, for becoming Vice Chair.

They have worked with Virginia Golding, Head of Equality Diversity and Inclusion, to develop the Rainbow Badge training and the LGBTQ+ Inclusion Conversations video. They also supported the Trust’s involvement in Pride.

As Chair and Vice Chair they will take the opportunity to move the network forward and influence the work of the Trust.

Fancy becoming the Staff Network Secretary? If so, email Virginia for more information on [email protected]

The network is currently meeting virtually along with our Black Asian and Minority Ethnic, and Disability And Wellbeing

Network groups, so please come along and join in this safe way of meeting. Contact Amanda Ambler for more information on [email protected]

The Equality Diversity and Inclusion (EDI) Team will be launching the Trust’s Disability Health Passport and Supporting people who are Transgender Policy,

so please look out for more information.

Throughout the coronavirus pandemic the EDI Team has been busy supporting staff and ensuring that inclusion is at the heart of everything the Trust does.

Ever considered reading more about race and equality? If so, our Equality, Diversity and Inclusion Team has provided a list of good books to read.

Take a look at the suggestions here:

• Why I am no longer talking to white people about race, Reni Edo-Lodge

• White Privilege: The Myth of a Post-Racial Society, Kalwant Bhopal

• White Fragility, Why it’s so hard for White people to Talk About Racism, Robin Diangelo

• Natives, Race & Class in the Ruins of Empire, Akala

• BRIT(ish), on race, identity and belonging, Afua Hirsch.

Want to read more about race?

News from the LGBTQ+ Staff NetworkHere is the latest update from the LGBTQ+ staff network.

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Staff matters

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Staff matters

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Spiritual Care Team We are continuing to discover new ways of communicating with our patients and staff during the coronavirus pandemic.

We use the telephone for many of our appointments but have found Microsoft Teams a very safe way of speaking to patients and staff face to face. Staff book an appointment in our calendar which we accept, they sit with the patient in a quiet room and we are able to have a conversation which is meaningful and beneficial to the person taking part. Sometimes they have something they want to show us or can express themselves more naturally when fewer words are needed.

The telephone has proved a huge success in areas where patients find it difficult to make eye contact. Some can now happily chat away and hold full conversations, whereas previously they may have struggled.

Our Friday prayers and Christian Sunday Services have continued on line, with links made available each week for staff to enable patients to access the most appropriate resource for their faith. We are hoping to make Sunday Prayers available via Microsoft Teams to our patients in Great Oaks soon; if it is successful we will offer this Trust wide.

All of these new resources can be used in future alongside our traditional methods of working to help us give a better service Trust wide.

To contact the Spiritual Care Team, for the time being, please ring switchboard on 01302 796000 as the office is unmanned and they will contact the duty chaplain or the chaplain of your choice if you have specified who you would like to speak to.

Areas who have regular contact with a chaplain can continue to contact them via their work mobile number. You can also email the team at rdash.chaplaincy.nhs.net and your email will be answered as soon as possible.

Below are a few links of useful resources that may be of help to you at this time.

Humanist service https://www.youtube.com/watch?v=e45KuJKM9o0

Anglican/ Free Church dial up service for people who do not have access to the Internet

https://bit.ly/3041pM4

An interesting article produced by Hutton Church of England Grammar School has prayers for all faiths during the Coronavirus outbreak and can be found at https://www.huttongrammar.org/community/coronavirus-support/

You can find information about Faith Groups and Culture on the intranet via this link:http://nww.intranet.rdash.nhs.uk/support-services/the-chaplaincy/

Update from Spiritual Care Team02/07/20

We are looking forward to being able to seeyou again – you have been in our prayers andthoughts

• When we do start circulating again, chaplains will each take specific units and ideally use gardens and courtyards to connect with people, so let’s hope for good weather.

• We are still able to talk via Microsoft Teams or by phone (or, in emergency, in person with PPE according to Trust guidelines). Do get in touch if you are anxious or lonely and would benefit from a chat with one of us.

This has been a period of sustained uncertainty and theunpredictability continues yet a while. We remain a listeningear for your concerns and doubts (religious or non-religious).

With our very kindest wishesThe Chaplains and Volunteers of the Spiritual Care Team.

Contact us on 01302 796000 or [email protected](please bear with us for any delay in getting back to you).

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You can create your artwork based on the Trust's values of something or someone that you have seen or been involved with. It could also be of something you have seen during the pandemic which has highlighted the importance and impact of people; the outcome of good leadership, caring staff, innovative ideas to get the job done and meet people’s needs, passion, dedication and much more.

The Trust’s values are:

The competition is hosted on the Improvement HUB (iHub) for staff to enter.

Patients, carers, volunteers, governors and foundation trust members can summit their entries via the Engagement HUB (eHub).The competition closes on August 14.

Whether you are an experienced artist or novice, we want to see your artwork! Just take a picture of your completed design and upload and post the details to either the iHub or eHub. Please include a few comments about your design, how you created it, how it relates to the Values of this Trust.

If you submit an entry on the iHub, we will take this is as your consent to be able to share pictures of your artwork along with your name, which will be shown on our intranet, website and on social media. Ideally submissions should be either A4 or A3 size. Remember to save your original artwork/ design so that if you win, a high resolution photograph can be taken.

Click here to view the challenge on the Improvement HUB Click here to view the challenge on the Engagement HUB

The Values of Values art competition Entries are open for the Values of Values art competition.

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Staff matters

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Trust services for all...