a healthy hospital is a happier, safer and more productive place for care
TRANSCRIPT
iTH E
HOS PIT
AL AF-
TER HOU
RS
24 May
PRELIMINARY PROGRAM*
A Healthy Hospital is….
a Happier, Safer and More Productive Place
for Care
improving patient care, professional relationships, patient
safety and performance through culture change and
leadership development initiatives
Wednesday 12– Thursday 13 October 2016
AFL Dining Room, Gate 6A Entry, Melbourne Cricket Ground
Brunton Ave, Richmond, Victoria, Australia
Change Champions & Associates present...
“...people will forget what you said, people will forget what you did but people will never
forget the way you made them feel”
Maya Angelou
The seminar showcases successful initiatives that have positively impacted on quality,
safety and performance by improving workforce and organisational culture.
Topics to be presented include, but are not limited to:
Health facility wide culture reform programs including those inspired by patient
feedback
Professional College reforms to address issues around workforce culture and
behaviour
Building respectful relationships so that all staff feel valued and can deliver their
best, especially how this was achieved and any challenges
Initiatives where a positive organisational, departmental, team etc culture has
inspired creativity, innovation and engagement on redesign, patient flow, quality
and safety initiatives etc
Initiatives to create a more positive health facility/departmental/team culture
and/or eradicate toxic culture and toxic behaviours amongst staff including
challenges and wins
Impact of culture change initiatives on patient/client care, complaints, staff
satisfaction, absenteeism, retention
Strategies, programs etc for successfully developing leaders and middle managers
to become more positive role models for their staff so they want to come to work
Case studies where positive interactions between leadership and staff have
influenced behaviour and the converse, including what worked and what didn’t
work
AUDIENCE
This seminar is for executives, managers, emerging managers, clinical teachers and all
health professionals working in all facilities.
*This program is subject to change without notice.
SEMINAR AIMS
PRELIMINARY PROGRAM Wednesday 12 October 2016
Session 1 A Healthy Hospital is a Safer Place for Care
08.30-09.00 Registration
09.10-09.40 Opening Address
To be advised
09.40-10.10 Keynote Address
Healthy, happy workplaces are safer for patients and health workers
Prof David Watters OBE
University Hospital Geelong and Deakin University, VIC
10.10- 10.40 Keynote Address
The Ethos Program; Defining who we are
Dr Victoria Atkinson
Group General Manager, Clinical Governance and Chief Medical Officer
St Vincents Health Australia, VIC
10.40-10.55 Questions to Speakers
10.55-11.25 Morning Tea
www.changechampions.com.au
and Managing Venous Thromboembolism (VTE)
PRELIMINARY PROGRAM Wednesday 12 October 2016
Session 2 Caring to Care
11.25-11.45 Because We Care Cultural Transformation Program
Diana McDonald
Cultural Transformation Program Director
Melbourne Health, VIC
Co-Authors:
Carly Bairstow, Director Workforce Capability and Development
Tim Reinders, Director, Health, Safety and Wellbeing
Fiona Herco, Safety Culture Program Lead
Nicky Webster, Director, Public Affairs
Melbourne Health, VIC
11.45-12.05 The Caboolture Hospital “Taking Time to Care” Series
Ann Whalley
Co-ordinator, Education Services
Caboolture Hospital and Redcliffe Hospital, QLD
Co-Authors:
David Liddy, Manager Education and Training
Natasha Eaton, Simulation Educator
Caboolture Hospital and Redcliffe Hospital, QLD
12.05- 12.25 The Executive Leader’s Program
Dr Kellie Wren
Director, Periprocedural Support Unit
Royal Brisbane & Womens’ Hospital (RBWH), QLD
Co Author:
Sue Cadigan, Nursing Director, Surgery and Perioperative Services RBWH, QLD
12.25-12.45 The Heart of CARE: reconnecting with our purpose and defining our future
Margaret Martin
Manager Leadership and Practice Development Initiatives
Nursing & Midwifery Practice & Workforce Unit
South Eastern Sydney Local Health District, NSW
Co-Authors
Kim Olesen, Robin Girle , Keith Jones, Karen Tuqiri, Tamera Watling, Michelle Gibbons,
Sharon White, South Eastern Sydney Local Health District, NSW
12.45-13.05 Questions to Speakers
13.05-14.00 Lunch
www.changechampions.com.au
PRELIMINARY PROGRAM Wednesday12 October 2016
Session 3 R.E.S.P.E.C.T—find out what it means ......
14.00-14.30 Keynote Address
Our pathway to change: Eliminating bullying and harassment in healthcare
Department of Health and Human Services, VIC
14.30-14.50 Changing culture, one interaction at a time
Fiona Herco
Safety Culture Lead
Melbourne Health, VIC
Co-Authors:
Prof George Braitberg, Director of Emergency Medicine
A/Prof Louisa Ng, Rehabilitation Physician and Supervisor
of Royal Melbourne Hospital Intern Training
Fiona Watson, Director Transformation and Quality
Melbourne Health, VC
14.5015.10 The “BAD behavior” project – (B.A.D = Bullying and discriminatory)
Dr Joanne Brown
Medical Advisor
Postgraduate Medical Council of Victoria, VIC
15.10-15.25 Questions to Speakers
15.25-15.40 Afternoon Tea
www.changechampions.com.au
and Managing Venous Thromboembolism (VTE)
PRELIMINARY PROGRAM Wednesday 12 October 2016
Session 4 Leadership and Professionalism
15.40-16.00 Is it enough to just be a committed health professional
Andrew Lewis
Senior Industrial Relations Adviser
AMA Victoria
16.00-16.20 Establishing an Innovative Allied Health & Community Services Workforce Planning
Blueprint to Ensure Best Care and Plan for Tomorrow’s Workforce Today
Gabriela Veliz
Allied Health Clinical Lead – Workforce & Credentialing
Allied Health & Community Services Planning, Innovation, Research & Education
(ASPIRE) Unit
Western Health, VIC
Co Author:
Claire Moody, Western Health, VC
16.20-16.40 A coaching program for senior medical trainees at the Sydney Children’s Hospital
Network
Susan Sims
Workplace Leadership Coach
GROW Mind and Body Coaching/ Helen O’Grady Consulting
Co-Authors:
Dr Tara Brown, Dr Sarah Dalton, Anya Johnson, and Helen O’Grady
16.40-16.50 Questions to Speakers
16.50 Close
18.00-18.30 Dinner
Registered delegates only
Geppetto Trattoria
` 78A Wellington Parade, East Melbourne VIC
(includes 3 course meal and beverages)
www.changechampions.com.au
and Managing Venous Thromboembolism (VTE)
PRELIMINARY PROGRAM Thursday 13 October 2016
Session 5 Culture Eats Strategy for Lunch
8.30-9.00 Registration—for new arrivals and one day delegates only
09.00-09.30 Opening Address
Cutting Through the Noise of Culture
Ashleigh Smith
State Manager, Victoria and Tasmania
Human Synergistics Australia
09.30-10.15 Keynote Address
Driving a Speaking Up Culture for Patient Safety and Professional Accountability
Dr Mark O’Brien
Founder and Medical Director
Cognitive Institute, QLD
10.15- 10.45 Keynote Address
Adj Prof Kylie Ward
CEO
Australian College of Nursing, ACT
10.45-11.00 Questions to Speakers
11.00-11.25 Morning Tea
www.changechampions.com.au
and Managing Venous Thromboembolism (VTE)
PRELIMINARY PROGRAM Thursday 13 October 2016
Session 6 Resilience at Work
11.25-11.55 Keynote Address
Can Resilience Build Conflict Competence?
Kathryn McEwen
Managing Director
Working with Resilience , SA
11.55-12.15 The Three Faces of Resilience
Andrew Craker
Staff Psychologist and Team Leader
Royal Brisbane and Women’s Hospital
Metro North Health Service, QLD
12.15- 12.35 West Moreton Perioperative Staff Wellbeing and Resiliency Pilot
Ruby Shillito
Registered Nurse
West Moreton Hospital and Health Service, QLD
12.35-12.55 Allied Health and Community Services Negotiation Skills and Influencing Behaviours
Training
Anna Nethercote
Allied Health Clinical Education Lead
Western Health, VIC
Co Authors
Gabriela Veliz, Western Health, VIC
Linda Betts, Linda Betts & Associates
12.40-12.55 Questions to Speakers
12.55-13.55 Lunch
How to Thrive in a Challenging Job
Book Signing with Kathryn McEwen
www.changechampions.com.au
and Managing Venous Thromboembolism (VTE)
PRELIMINARY PROGRAM Thursday 13 October 2016
Session 7 Constructive Cultures and Engaged Healthcare Professionals
13.55-14.15 #hellomynameis
Jenni Lloyd
Project Officer
Mildura Base Hospital, VIC
Steve Portelli
Manager, Aboriginal Health Unit
Mildura Base Hospital, VIC
14.15-14.35 “Hey you”- A simple way to improve learning experience
Dr John Waugh, UQ Northside Clinical School, School of Medicine, Faculty of Medicine
and Biomedical Sciences
Caboolture Hospital, Metro North Hospital and Health District, QLD
Liz De Boer
UQ Student Coordinator
UQ Northside Clinical School, School of Medicine, Faculty of Medicine and Biomedical
Sciences
Caboolture Hospital, Metro North Hospital and Health District, QLD
14.35-14.55 Engaging staff at all levels through a new leadership portfolio structure
Julie-Anne Ross
Allied Health Workforce Development Officer
Metro South Hospital and Health Service, QLD
Co-authors: Sarah Bailey and Kathy Grudzinskas
14.55-15.15 The Team Development Program enhancing team performance, patient outcomes
and staff satisfaction
Julie-Anne Ross
Allied Health Workforce Development Officer
Metro South Hospital and Health Service, QLD
Sarah Bailey
Allied Health Workforce Development Officer
Metro South Hospital and Health Service, QLD
Co-Author: Angela Wood
15.15-15.25 Questions to Speakers
15.25 Close
www.changechampions.com.au
and Managing Venous Thromboembolism (VTE)
A HEALTHY HOSPITAL IS A HAPPIER, SAFER AND MORE PRODUCTIVE PLACE FOR CARE
Delegate 1: Prof/Dr/Mr/Mrs/Ms/Miss:
Surname: _________________________________________________________________
Given Name: ______________________________________________________________
Company/Organisation: ____________________________________________________
Position: ___ _______________________________________________________________
Address: __________________________________________________________________
State:_____________ Postcode: ____________Country: __________________________
Telephone:________________________ Preferred Name for Badge: ______________
Special Diet: _______________________________________________________________
Disability Assistance: ________________________________________________________
Delegate 2: Prof/Dr/Mr/Mrs/Ms/Miss:
Surname: _________________________________________________________________
Given Name: ______________________________________________________________
Company/Organisation: ____________________________________________________
Position: _ _________________________________________________________________
Address: __________________________________________________________________
State:_____________ Postcode: ____________Country: __________________________
Telephone:________________________ Preferred Name for Badge: ______________
Special Diet: _______________________________________________________________
Disability Assistance: ________________________________________________________
REGISTRATION FEES
Package 2 full days including dinner after 5 October 2016_ @$705.00 inc GST = $_______
Package 2 full days including dinner after 5 October 2016__@$660.00 inc GST= $_______
2 full days standard after 5 October 2016________________ @ $625.00 inc GST = $_______
2 full days before 5 October 2016_______________________ @ $580.00 inc GST = $_______
One day 12 October after 5 October 2016______________ @ $330.00 inc GST = $_______
One day 12 October before 5 October 2016____________ @ $297.00 inc GST = $_______
One day 13 October after 5 October 2016_______________@ $330.00 inc GST = $_______
One day 13 October before 5 October 2016_____________@ $297.00 inc GST = $_______
Dinner at Geppetto’s Trattoria___________________________@$87.50pp inc GST = $_______
Online Sustain Success Resilience Program_______________@$350.00pp inc GST =$_______
TOTAL __________________________________________________________________ $________
REGISTRATION AND FEES
VENUE, TRAVEL AND ACCOMMODATION INFO
VENUE
AFL Dining Room, access via Gate 6A, look out for the statue of Hayden Bunton
Melbourne Cricket Ground
Brunton Ave, Richmond, Victoria, Australia.
HOW TO GET THERE
TAXI
If you are arriving by taxi please asked to be dropped off at Gate 6.
TRAM OR TRAIN
If using public transport, you will need a Myki card, available from newsagents, major rail
and tram stops in the Melbourne CBD. The nearest railway stations are Jolimont or Rich-
mond. The 48 and 70 trams also stop close to the MCG on Wellington Parade.
DRIVING
If you are driving, there are multi-story paid car parks at Melbourne and Olympic
Parks. There is a walkway from Olympic Park to the MCG. Look for the statue of Hayden
Bunton and you will be close to Gate 6. At Gate 6, take the lift up to the AFL Dining Room.
ACCOMMODATION OPTIONS
If you wish to stay within walking distance of the MCG, we suggest
Mantra on Jolimont, 133 Jolimont Rd, East Melbourne VIC, (03) 9940 2100
Quest on Jolimont, 153-155 Wellington Parade S, East, Melbourne VIC (03) 9668 1200
Pullman Melbourne on the Park, 192 Wellington Parade, Melbourne VIC (03) 9419 2000
Mercure Melbourne Treasury Gardens, 13 Spring St, Melbourne VIC, (03) 9205 9999
We have no arrangements with those hotels. However, we do suggest that if you are
travelling from outside Victoria, you look out for package travel and hotel deals on websites
such as wotif.com, lastminute.com or expedia.com etc
SEMINAR SPECIAL OFFER FOR DELEGATES
20% OFF
Sustain Success Online Resilience Program
Put your best foot forward in 2016!
If you are under the pump and not sure that you are managing as well as you could, this
online program, Sustain Success, will help you to build your resilience at work and
beyond.
Best of all its easy! There is no need to ask your manager for permission for time off to attend
a course. No need to feel embarrassed about your capacity to cope. No need to
consider withdrawing or watering down decision making because you feel that your ability
and your confidence are living on different planets.
Developed by revered, organisational psychologist, Kathryn McEwen, here's an opportunity
to reflect on the way work pressure impacts on the way you function at work and
beyond. You can complete the program, in your own time and at your own pace.
Better, you will be supported by a Resilience at Work Accredited coach. This is not a one
size fits all program. One 75 minute coaching session is included in the program.
Coaching sessions are confidential, individualized and conducted by telephone.
NOW ONLY $350 inc GST with your seminar registration.
Charmaine Weeks T/A Change Champions & Associates ABN 49 833 110 992
1. PREFERRED Register ONLINE (avoid the paperwork!!!) at http://www.changechampions.com.au
Simply visit http://www.changechampions.com.au and scroll down the home page to the seminar of your choice
and click on REGISTER. It’s easy. When you register online, you can select your preferred payment option of:
A) Generate an invoice that will be instantly emailed to the nominated responsible person
B) Pay by EFT or cheque
C) Pay online with a credit card
2. Pay on your Credit Card & email your registration form
Card No. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 3 digit CVN code: _ _ _
Expiry Date: _ _ / _ _ Cardholders Name (PLEASE PRINT)_____________________________________________________
Amount : $ ____________________ Cardholder's Signature: ________________________Date: _ _ /_ _/ _ _
3. Pay by cheque/money order
Please make cheques/money orders for your registration fees only payable to Charmaine Weeks T/A Change
Champions & Associates
4. EFTPOS
Account name: Charmaine Weeks T/A Change Champions & Associates
Bank: Westpac
BSB: 032 569
Account No: 196 411
Ref No: Your Name
5. Request an invoice (All invoices must be paid prior to the seminar)
Name & position title of person responsible for payment : ______________________________________________________________
Email address:____________________________________________________________________Ph:________________________________
MAIL: Charmaine Weeks T/A Change Champions & Associates
P.O. Box 302, Kew, Victoria 3101
[email protected] (registration forms can be emailed)
Your registration will be confirmed by email. Please ensure that you provide a valid email address.
_________________________________________________________________________________________________________________________________________________________________________________
*CONDITIONS APPLY
You must pay on a credit card at the time you register if claiming a discount for online registration and payment.
Delegate Cancellation Policy
A 50% refund will be offered for cancellations received up to 28 days prior to the seminar. No refunds will be given
between 0-27 days prior to the seminar but replacement delegate names are accepted. If you have an unpaid invoice
as at the first day of an event and for any reason do not attend, we will pursue payment as we will have already incurred
costs on your behalf. Applications for cancellations and substitutions of delegates are only accepted in writing by email
to [email protected]. The cancellation policy also appears at http://www.changechampions.com.au at
the bottom of the home page under terms and conditions.
I have read and understand the conditions and delegate cancellation policy. (Sign below)
____________________________________signed _____/___/_____ date
PAYMENT DETAILS