a classroom discussion. forethought “it is not the strongest of the species that survive, nor the...
TRANSCRIPT
A Classroom Discussion
Forethought “It is not the
strongest of the species that survive, nor the most intelligent but, the one most responsive to change”
Charles Darwin
Session CoverageChange: An inevitable
phenomenon of lifeChange in
organizational contextManaging change:
What and Why?Considerations
Change in organization
Forces for changeNature of the
workforceTechnologyEconomic shocksCompetitionSocial trendWorld politics
Change: Common termsChange: Making things differentPlanned change: Activities that are
intentional and goal orientedFirst- order change: linear and
continuous changeSecond- order change: change that is
multidimensional, multilevel, discontinuous and radical
Change: Common termsChange agents: Persons who act as
catalysts and assume the responsibility for managing change activities
Driving forces: forces that direct behavior away from the status quo
Restraining forces: forces that hinder movement away from the status quo
Strategic change
Why transformation efforts fail?Not establishing a great enough
sense of urgencyNot creating a powerful enough
guiding coalitionLacking a visionUnder-communicating the vision
Why transformation efforts fail?Not removing the obstacles to new visionNot systematically planning for and
creating short term winsDeclaring victory too soonNot anchoring changes in organization’s
culture
Source: John P.Kotter, Leading Change: Why transformation efforts fail?, HBR
Managing Change
Stakeholder mapping
LEVERAGEBuild Capacity
PERSUADECommunicate
MOBILIZEAssign Roles and
Coordinate
CO-OPTInform and Consult
Against
High
For
INFLUENCE
LE
VE
L O
F S
UP
PO
RT
Low
CHANGE Management Process
Approaches to managing changeLewin’s three step modelAction ResearchOrganizational Development
ConclusionChange is inevitable in
personal as well as organizational life
Creating and communicating vision, getting people support, commitments and competencies of change agents are crucial for successful change management
Basanta Raj SigdelBasanta Raj SigdelNASCTel. 5522160 Ext. 275Cell: 9841310840Email: [email protected]