a case study on absenteeism of workers in coca-cola beverages pvt. ltd

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@ IJTSRD | Available Online @ www ISSN No: 245 Inte R A Case Stu in Coc A. Venk 1 Head o Mother Theresa Institute of ABSTRACT Employee absenteeism has been a grow employers. Absenteeism may lead to fi and thereby resulting reduction in produ costs of sick leave benefits paid as wage This project on Employee Absenteeism one of the major problems is Absenteeism is the practice or habit absentee and an absentee is one who ha away from work. Employees Absenteeis problem for management because it in additional expenses. Absenteeism hind production, efficiency and function organization. In fact high rates of abse an organization state of health and als and managerial effectiveness. Keywords: Absenteeism, Performance, P INTRODUCTION Absenteeism has been variously defin from time to time. Thus the term absente the worker’s absence from his regular ta scheduled to work. Any employee m from work if he has taken leave to which or as the ground of sickness or some ac any previous sanction of leave. Nevert involuntary layoff, lack of work, autho vacation period of work stoppage is n absence strikes and lockouts are treated many include late attendance in it. OBJECTIVES OF THE STUDY To find out the rate of absenteeism beverages pvt ltd., w.ijtsrd.com | Volume – 2 | Issue – 5 | Jul-Aug 56 - 6470 | www.ijtsrd.com | Volum ernational Journal of Trend in Sc Research and Development (IJT International Open Access Journ udy on Absenteeism of Worker ca-Cola Beverages Pvt. Ltd kat Rao 1 , N. Veena 2 , P. Asha Latha 2 of the Department, 2 Assistant Professor f Management, Palamaner, Chittoor, Andhra Pra wing concern to inancial losses uctivity and the es for no work. m reveals that absenteeism. t of being an abitually stays sm is a serious nvolves heavy ders planning, ning of the enteeism affect so supervisory Productivity ned authorities eeism refers to ask when he is may stay away h he is entitled ccident without theless usually orized leave or not counted as as absence are m in coca-cola To identify the variables th To Study the variables t absenteeism. SCOPE OF THE STUDY Study of absenteeism among i only from view point but it is point of the moral of the emp effect of the good moral of th evaluated in terms of costs, bu is important than cost. The m project is to find out the Absenteeism. LIMITATIONS The worker’s name is men while collecting the data, negative approach in their Because of their busy collected in permitted area To collect the informat interested, because they disturb. DATA COLLECTION Data collected from primary a Primary data Primary data collected th observation and personal inter Secondary data Secondary data collected throu past records and absenteeism r Sample Size : 50 2018 Page: 328 me - 2 | Issue 5 cientific TSRD) nal rs adesh, India hat lead to absenteeism. hat reduces the rate of industrial workers is not important from the view ployees. Even though the he employee, may not be ut it should be say that it main purpose behind this e causes that lead to ntioned in questionnaire this might have been a view. schedule the data is a. tion superiors are not are feeling work may nd secondary sources. hrough questionnaires, rview. ugh reference books and reports of the company.

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Employee absenteeism has been a growing concern to employers. Absenteeism may lead to financial losses and thereby resulting reduction in productivity and the costs of sick leave benefits paid as wages for no work. This project on Employee Absenteeism reveals that one of the major problems is absenteeism. Absenteeism is the practice or habit of being an absentee and an absentee is one who habitually stays away from work. Employees Absenteeism is a serious problem for management because it involves heavy additional expenses. Absenteeism hinders planning, production, efficiency and functioning of the organization. In fact high rates of absenteeism affect an organization state of health and also supervisory and managerial effectiveness. A. Venkat Rao | N. Veena | P. Asha Latha "A Case Study on Absenteeism of Workers in Coca-Cola Beverages Pvt. Ltd" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-2 | Issue-5 , August 2018, URL: https://www.ijtsrd.com/papers/ijtsrd15848.pdf Paper URL: http://www.ijtsrd.com/other-scientific-research-area/other/15848/a-case-study-on-absenteeism-of-workers-in-coca-cola-beverages-pvt-ltd/a-venkat-rao

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Page 1: A Case Study on Absenteeism of Workers in Coca-Cola Beverages Pvt. Ltd

@ IJTSRD | Available Online @ www.ijtsrd.com

ISSN No: 2456

InternationalResearch

A Case Studin Coca

A. Venkat Rao1Head o

Mother Theresa Institute of

ABSTRACT Employee absenteeism has been a growing concern to employers. Absenteeism may lead to financial losses and thereby resulting reduction in productivity and the costs of sick leave benefits paid as wages for no work. This project on Employee Absenteeism reveals that one of the major problems is absenteeism. Absenteeism is the practice or habit of being an absentee and an absentee is one who habitually stays away from work. Employees Absenteeism is a serious problem for management because it involves heavy additional expenses. Absenteeism hinders planning, production, efficiency and functioning of the organization. In fact high rates of absenteeism affect an organization state of health and also supervisory and managerial effectiveness.

Keywords: Absenteeism, Performance, Productivity

INTRODUCTION Absenteeism has been variously defined authorities from time to time. Thus the term absenteeism refers to the worker’s absence from his regular task when he is scheduled to work. Any employee may stay away from work if he has taken leave to which he is entitled or as the ground of sickness or some accident without any previous sanction of leave. Nevertheless usually involuntary layoff, lack of work, authorized leave or vacation period of work stoppage is not counted as absence strikes and lockouts are treated as absence are many include late attendance in it. OBJECTIVES OF THE STUDY To find out the rate of absenteeism in coca

beverages pvt ltd.,

@ IJTSRD | Available Online @ www.ijtsrd.com | Volume – 2 | Issue – 5 | Jul-Aug

ISSN No: 2456 - 6470 | www.ijtsrd.com | Volume

International Journal of Trend in Scientific Research and Development (IJTSRD)

International Open Access Journal

tudy on Absenteeism of WorkersCoca-Cola Beverages Pvt. Ltd

A. Venkat Rao1, N. Veena2, P. Asha Latha2 of the Department, 2Assistant Professor

Mother Theresa Institute of Management, Palamaner, Chittoor, Andhra Pradesh

growing concern to employers. Absenteeism may lead to financial losses and thereby resulting reduction in productivity and the costs of sick leave benefits paid as wages for no work. This project on Employee Absenteeism reveals that

ems is absenteeism. Absenteeism is the practice or habit of being an absentee and an absentee is one who habitually stays away from work. Employees Absenteeism is a serious problem for management because it involves heavy

inders planning, production, efficiency and functioning of the organization. In fact high rates of absenteeism affect an organization state of health and also supervisory

Absenteeism, Performance, Productivity

Absenteeism has been variously defined authorities from time to time. Thus the term absenteeism refers to the worker’s absence from his regular task when he is scheduled to work. Any employee may stay away

ich he is entitled or as the ground of sickness or some accident without any previous sanction of leave. Nevertheless usually involuntary layoff, lack of work, authorized leave or vacation period of work stoppage is not counted as

uts are treated as absence are

To find out the rate of absenteeism in coca-cola

To identify the variables that lead to absenteeism. To Study the variables that reduces

absenteeism. SCOPE OF THE STUDY Study of absenteeism among industrial workers is not only from view point but it is important from the view point of the moral of the employees. Even though the effect of the good moral of the employee, may not evaluated in terms of costs, but it should be say that it is important than cost. The main purpose behind this project is to find out the causes that lead to Absenteeism. LIMITATIONS The worker’s name is mentioned in questionnaire

while collecting the data, this might have been a negative approach in their view.

Because of their busy schedule the data is collected in permitted area.

To collect the information superiors are not interested, because they are feeling work may disturb.

DATA COLLECTION Data collected from primary and secondary sources. Primary data Primary data collected through questionnaires, observation and personal interview. Secondary data Secondary data collected through reference books and past records and absenteeism reports of the Sample Size : 50

2018 Page: 328

6470 | www.ijtsrd.com | Volume - 2 | Issue – 5

Scientific (IJTSRD)

International Open Access Journal

orkers

Andhra Pradesh, India

To identify the variables that lead to absenteeism. To Study the variables that reduces the rate of

Study of absenteeism among industrial workers is not only from view point but it is important from the view point of the moral of the employees. Even though the effect of the good moral of the employee, may not be evaluated in terms of costs, but it should be say that it is important than cost. The main purpose behind this project is to find out the causes that lead to

The worker’s name is mentioned in questionnaire data, this might have been a

negative approach in their view. Because of their busy schedule the data is collected in permitted area. To collect the information superiors are not interested, because they are feeling work may

collected from primary and secondary sources.

Primary data collected through questionnaires, observation and personal interview.

Secondary data collected through reference books and past records and absenteeism reports of the company.

Page 2: A Case Study on Absenteeism of Workers in Coca-Cola Beverages Pvt. Ltd

International Journal of Trend in Scientific Research and Development (IJTSRD) ISSN: 2456-6470

@ IJTSRD | Available Online @ www.ijtsrd.com | Volume – 2 | Issue – 5 | Jul-Aug 2018 Page: 329

PROCESSING AND ANALYSIS OF DATA After the data have been collected it has to be analyzed. The data obtained from the questionnaire is arranged in a serial order then a master copy with tabulation method is being prepared. Tabulation is a part of the technical procedure where in the essential data are put in the form of tables.

CALCULATION OF ABSENTEEISM RATE The absenteeism rate is a statistical expression of the total time lost due to the unauthorized absence during a particular period. The standard formula to calculate the rate of absenteeism is the ratio of man shifts lost due to absence of workers to the number of man shifts scheduled to work.

Absenteeism percentage rate 100xworktoscheduledShiftsMan

absenttoduelostShiftsMan

1. Spell of Absence 100xyeartheinemployednumberAverage

yearainabsentsofNumber

2. Absenteeism percentage rate

100xdaysworkofnumberxemployeesofnumberAverage

periodtheduring

absencejoboutthroughlostdayss'employeeofNumber

According to FLIPPO 100xworktoscheduleddaysMan

lostdaysMan%mAbsenteeis

TABLE – 1 DISTANCE BETWEEN RESPONDENTS HOUSE AND FACTORY

Distance Respondents Percentage Below 1 km 20 40

1 to 5 km 5 10 5 to 10 km 8 16

Above 10 km 17 34 Total 50 100

Source: Primary Data

Inference: The above table represents that from the total respondents 40% of respondents are residing below 1

k.m. distance, 10% of respondents are residing in 1 to 5 k.m. distance, 16% of respondents are residing in 5 to 10 k.m. distance, and 34% of respondents are residing above 10 k.m. distance.

TABLE – 2 ABSENT DUE TO UNEXPECTED

WORK Unexpected Work Respondents Percentage

RARELY 19 38 Some times 10 20

Always 0 0 Never 21 42 Total 50 100

Source: Primary Data

205 8 17

5040

10 1634

100

020406080

100120

Below 1

km

1 to

5 km

5 to

10

km

Above

10

kmTot

al

RESPONDENTS

PERCENTAGE

19 100

21

5038

200

42

100

020406080

100120

Rarely

Some

times

Alway

sNeve

r

Total

RESPONDENTS

PERCENTAGE

Page 3: A Case Study on Absenteeism of Workers in Coca-Cola Beverages Pvt. Ltd

International Journal of Trend in Scientific Research and Development (IJTSRD) ISSN: 2456-6470

@ IJTSRD | Available Online @ www.ijtsrd.com | Volume – 2 | Issue – 5 | Jul-Aug 2018 Page: 330

Inference: The above table represents that from the total respondents, 38% of respondents are absent rarely due to unexpected work, 20% of respondents are absent sometimes due to unexpected work, and 42% of respondents are never absent due to unexpected work. TABLE – 3 HEALTH IS THE REASON FOR ABSENT

Health Is Reason Respondents Percentage Rarely 15 30

Some times 23 46 Always 0 0 Never 12 24

TOTAL 50 100 Source: Primary Data

Inference: The above table represents that from the total respondents 30% of respondents are absent due to ill health, 46% of respondents are absent sometimes due to ill health, and 24% of respondents are never absent due to ill health.

TABLE –4 ABSENT DUE TO LATE COMING Response Respondents Percentage

Sometimes 5 10 Always 2 4 Rarely 18 36 Never 25 50

TOTAL 50 100 Source: Primary Data

Inference: The above table represents that from the total respondents, 10% of respondents are sometimes absent due to late coming, 4% of respondents are always absent due to late coming, 36 of respondents are rarely absent due to late coming and 50% of respondents are never absent due to late coming.

TABLE – 5DIFFERENT PROBLEMS FACING TO

ATTEND DUTY Problems Respondents Percentage Sickness 19 38

Social 12 24 Personal 19 38 TOTAL 50 100

Source: Primary Data

Inference: The above table represents that from the total respondents 38% are facing sickness problem, 24% are facing social problem, and 38% are facing personal problems. TABLE – 6 EMPLOYEES MODE OF TRANSPORT Mode of Transport Respondents Percentage

BY BUS 26 52 By bicycle 7 14 By Scooter 13 26

On foot 4 8 Total 50 100

Source: Primary Data

15 230

12

5030

46

0

24

100

020406080

100120

Rarely

Some

times

Alway

sNeve

r

Total

RESPONDENTS

PERCENTAGE

5 218 25

50

10 4

3650

100

020406080

100120

Somet

imes

Alway

s

Rarely

Never

Total

RESPONDENTS

PERCENTAGE

19 12 19

5038

2438

100

020406080

100120

Sickne

ss

Socia

l

Perso

nal

Total

RESPONDENTS

PERCENTAGE

267 13

4

5052

1426

8

100

020406080

100120

By Bus

By bicy

cle

By Sco

oter

On fo

otTot

al

RESPONDENTS

PERCENTAGE

Page 4: A Case Study on Absenteeism of Workers in Coca-Cola Beverages Pvt. Ltd

International Journal of Trend in Scientific Research and Development (IJTSRD) ISSN: 2456-6470

@ IJTSRD | Available Online @ www.ijtsrd.com | Volume – 2 | Issue – 5 | Jul-Aug 2018 Page: 331

Inference: The above table represents that from the total respondents, 52% of respondents are coming by bus, 14% of respondents are coming by bicycle, 26% of respondents are coming by scooter and 8% of respondents are coming on foot.

TABLE – 7 ABSENTEEISM AFFECTS THE ECONOMIC CONDITIONS OF WORKERS

Economic Conditions

Respondents Percentage

Strongly agree 35 70 Agree 15 30

Disagree 00 0 Strongly disagree 00 0

Total 50 100 Source: Primary data

Inference: The above table represents that from the total respondents 70% of respondents are strongly agree that absenteeism affects the economic conditions, 30% of respondents are agree that absenteeism affects the economic conditions. TABLE – 8 ABSENT DUE TO HEAVY WORK LOAD

Opinion Respondents Percentage Sometimes 12 24

Always 3 6 Rarely 29 58 Never 6 12 Total 50 100

Source: Primary Data

Inference: The above table represents that from the total respondents 24% of respondents are sometimes absent due to heavy work load, 6% of respondents are always absent due to heavy work load, 58% of respondents are rarely absent due to heavy work load and 12% of respondents are never absent due to heavy work load.

TABLE –9 FEELING BOREDOM IN DOING THE ASSIGNED JOB

Response Respondents Percentage Rarely 16 32

Sometimes 14 28 Always 0 0 Never 20 40

TOTAL 50 100 Source: Primary Data

Inference: The above table represents that from the total respondents, 32% of respondents are rarely feeling boredom, 28% of respondents are sometimes feeling boredom, and 40% of respondents are never felt boredom in doing the assigned job.

TABLE – 9EMPLOYEES SATISFACTION REGARDING SAFETY MEASURES

Satisfaction Respondents Percentage Strongly agree 35 70

Agree 10 20 Disagree 3 6

Strongly disagree 2 4 Total 50 100

Source: Primary Data

3515

0 0

5070

300 0

100

020406080

100120

Strong

ly agr

ee

Agree

Disagr

ee

Strong

ly disa

gree

Total

ECONOMICRESPONDENTS

ECONOMICPERCENTAGE

123

29

6

50

246

58

12

100

020406080

100120

Somet

imes

Alway

s

Rarely

Never

Total

RESPONDENTS

PERCENTAGE

16 140

20

5032 28

0

40

100

020406080

100120

Rarely

Somet

imes

Alway

sNeve

r

Total

RESPONDENTS

PERCENTAGE

3510 3 2

5070

206 4

100

020406080

100120

Strong

ly agr

ee

Agree

Disagr

ee

Strong

ly disa

gree

Total

RESPONDENTS

PERCENTAGE

Page 5: A Case Study on Absenteeism of Workers in Coca-Cola Beverages Pvt. Ltd

International Journal of Trend in Scientific Research and Development (IJTSRD) ISSN: 2456-6470

@ IJTSRD | Available Online @ www.ijtsrd.com | Volume – 2 | Issue – 5 | Jul-Aug 2018 Page: 332

Inference: The above table represents that from the total respondents 70% of respondents are strongly agree about the safety measures provided, 20% of respondents above the safety measures provided, 6% of respondents are disagree about the safety measures provided and 4% of respondents are strongly disagree about the safety measures provided.

TABLE –10 RESPONDENTS HAVING ANY OTHER

SOURCES OF INCOME Sources of

Income Respondents Percentage

Agriculture 13 26

Business 8 16

Nothing else 29 58

Total 50 100 Source: Primary Data

Inference: The above table represents that from the total respondents 26% of respondents are having agriculture as sources of income, 16% of respondents are having business as sources of income, and 58% of respondents are not having any other sources of income

TABLE – 11 WORKERS FACING PROBLEM IN

SHIFTS

Shift Respondents Percentage

1st shift 7 14

2nd shift 6 12

3rd shift 29 58

General 8 16

Total 50 100 Source: Primary Data

Inference: The above table represents that from the total respondents 14% are facing problem in 1st shift, 12% of respondents are facing problem in 2nd shift, 50% of respondents are facing problem in 3rd shift, and 16% of respondents are facing problems in general shift. FINDINGS From the study it has been found that there are many factors including that workers absenteeism, some of them are as follows. Absenteeism in shifts is mainly in third shift i.e.,

10 p.m. to 6 a.m. that means it is high in night shifts. So workers in the night shift experience greater discomfort during their course of work than they do during daytime.

From the samples of the workers, some of the workers are debited, other workers in work place due to which they absent themselves in order to escape the creditors.

Some may absent because of ill health, family member’s health and unexpected work etc.

Most of the employees facing personal problems. It is also reason for absenteeism.

Some of the workers strongly agree that they have cordial relationship with their higher authorities.

Some of the workers absent because there are having other sources of income i.e., agriculture, business etc.

SUGGESTIONS The following are some of the suggestions in order to minimize absenteeism in the company. Many of the workers agree that they have good

relationship with higher authorities. Some may fear to talk with them, improving the communication network particularly the upward communication.

By providing high wages and allowances based on organizational, financial positions.

13 829

50

26 16

58

100

020406080

100120

Agricu

lture

Busin

ess

Nothing

else

Total

RESPONDENTS

PERCENTAGE

7 629

8

50

14 12

58

16

100

020406080

100120

1

st sh

ift

2nd s

hift

3rd

shift

Gen

eral

T

otal

RESPONDENTS

PERCENTAGE

Page 6: A Case Study on Absenteeism of Workers in Coca-Cola Beverages Pvt. Ltd

International Journal of Trend in Scientific Research and Development (IJTSRD) ISSN: 2456-6470

@ IJTSRD | Available Online @ www.ijtsrd.com | Volume – 2 | Issue – 5 | Jul-Aug 2018 Page: 333

By providing proper loans in order to satisfy the workers need. The company may reduce the absenteeism rate.

Selecting the workers by testing them thoroughly recording their aspirators, value system, and sense of responsibility.

Selecting the workers who do not have any other sources of income i.e., agriculture and business etc.

CONCLUSION: Based on the information and analysis we finally conclude that absenteeism very much evident in coca-cola company on the basis of many factors involved such as Health issues, boredom, lack of transportation facilities, lack of motivation, no proper measures taken to resolve the employee issues at an appropriate time, lack of job satisfaction and finally employees looking for green postures for their social and economic well being. REFERENCES 1. In June 2012, Coca-Cola announced its intentions

to begin distributing in Myanmar. Stafford, Leon (September 9, 2012). "Coca-Cola to spend $30 billion to grow globally". The Atlanta Journal-Constitution. Retrieved January 24, 2013.

2. Geuss, Megan (October 2010). "First Coupon Ever".Wired. 18 (11): 104.

3. Richard Gardiner, "The Civil War Origin of Coca-Cola in Columbus, Georgia," Muscogiana: Journal of the Muscogee Genealogical Society (Spring 2012), Vol. 23: 21–24.

4. "Coca-Cola Inventor was Local Pharmacist". Columbus Ledger. Retrieved March 13, 2011.

5. Adams, S.J. (1965). Inequity in social exchange, in L. Berkowitz (ed.), Advances in Experimental Social Psychology, Academic Press, New York, 267-300. (Cited in Kulik et al., 2008).

6. C. Agalar, F. Agalar, I. SayekHekim veilac sirketleri arasindaki etkilesimler

7. Cocuk Sagligi ve Hastaliklari Dergisi, 48 (2005), pp. 273-283

8. Ajzen, I. (1985). From intentions to action: A theory of planned behavior, in J. Kuhl and J. Beckmenn (eds.), Action control: From cognition to behavior, Springer Verlag, New York, pp. 11-39.

9. Andreoli N, Lefkowitz J. (2008), Individual and organizational antecedents of misconduct in organizations. Journal of Business Ethics, 85(3), pp. 309-332.