a case for change strategic planning cascade process and workshop packet october-november 2006
TRANSCRIPT
A CASE FOR CHANGE
Strategic PlanningCascade Process and
Workshop PacketOctober-November 2006
2www.deanza.edu/strategicplan
Contents
I. Agenda
II.Strategic Planning Overview
III.Cascade Process
IV.Transformational Initiatives Workshop Packet
3www.deanza.edu/strategicplan
I. Agenda
1. Developing/aligning commitments around “A Case for Change” transformational initiatives (TIs)
• Participation & Support
• Pathways to Student Success
• Community Collaborations
• Collegiality and Empowerment
2. Preparing to align budget and funding to programs supporting TI achievement
4www.deanza.edu/strategicplan
II. Strategic Planning
Overview
5www.deanza.edu/strategicplan
A Case for Change: Key Challenges
1. Improving Student Learning and Success
2. Enrollment
3. The Economy
4. Our Competition
5. Technology
6. Funding
6www.deanza.edu/strategicplan
Key Challenge — Enrollment
Projected Growth in 15- to 24-year-olds concentrated among Hispanic population
Source: CA Department of Finance, Race/Ethnic Population with Age and Sex Detail, 2000-2050. Sacramento, CA, May 2004.
Santa Clara CountyPopulation Percentage Distribution by Ethnicity
History and Forecast, 2000 to 2030
0%
20%
40%
60%
80%
100%
Asian/PI Black Hispanic White
2000 2005 2010 2015 2020 2025 2030
7www.deanza.edu/strategicplan
Key Challenge — Enrollment60+ Population Projected to Grow Rapidly
Santa Clara CountyPopulation Percentage Distribution by Age Group
History and Forecast, 2000 to 2030
0%
20%
40%
60%
80%
100%
0 - 14 15 -24 25 - 59 60+
2000 2005 2010 2015 2020 2025 2030
Source: "Projections 2002" ABAG, December 2001 for 1990; "Projections 2003" ABAG, June 2003, for 2000 to 2030..
8www.deanza.edu/strategicplan
Opportunities to Improve Student Learning & SuccessHigh Priority / Low Satisfaction
StudentSatisfaction Survey
Institutional Priorities
Survey Convenientclasses
Adequate parking
Does whatever it can to help me
Advisor knows transfer
Early notification
Key Challenge — Improving Student Learning & Success
Advising
Concern for individual
Run-around
Register for
classes
Quality of instruction
Fair and unbiased treatment
Campus safety
Security staff respond quickly
Advisors approachable
Counselors care
Library/ lab
9www.deanza.edu/strategicplan
De Anza Strategic Planning Process 2006
4 TIs Develop
May June-AugustStory-based
Planning
Teams Form Teams Plan
June
80 Faculty and Staff Develop
“Future Vision”Story Themes Develop into 4 Initiatives
Teams of 10-20 create Vision, Areas of Focus,
Metrics
10www.deanza.edu/strategicplan
De Anza Cascade Process 2006-08
InitiativeRecommendations
September 22 October- November
Opening Day
Workshops
Senates All Employee
Cascades
October
All Staff input to
Initiatives
Review Initiatives and Recommendations
Campus-wide Planning
January 2007
Incremental
Funding
Operational Execution
2007-08
December 11Senior Staff GoalRealignment/Refinement/Reporting Out
11www.deanza.edu/strategicplan
Initiative Team Members
•Wayne Chenoweth•Marcos Cicerone•Nancy Cole•Mary Donahue•Mary Kay Englen•Mae Lee•Ann Leever•Olivia Patlan•Chris Storer•John Swensson•Pauline Yeckley
ParticipationCo-Champions
Jean MillerRob Mieso
•Maryalice Bonilla •Cindy Castillo•Michele Nga Doan•Al Guevara•Jeanine Hawk•Paula Joseph•Carmen Pereida•Dan Salah•LaDonna Yumori-Kaku
Pathways to SuccessCo-Champions
Lydia HearnAndrew LaManque
•Gregory Anderson•Robert Boller•Pat Fifield•Robert Griffin•Lois Jenkins•Judy Mowrey•Fran Lathers•Judy Miner•Cinzia Muzzi•Deb Sack•Rich Schroeder•Marion Winters•Cheryl Woodward
•Matt Abrahams•Patrick Gannon•Cynthia Kaufman•Duane Kubo•Sally Larson•Ben Rodriguez•Kristin Jensen Sullivan•Mary Sullivan
CommunityCo-Champions Carleen BruinsKarl Von Ahnen
De Anza College
CollegialityCo-Champions
Margaret MichaelisBradley Creamer
12www.deanza.edu/strategicplan
Participation and Support
Community Collaborations
Clear Pathways to Student Success
Success Metrics/Individual Commitments to Action
Planning Vision
Building on its tradition of excellence, De Anza challenges students of every back-
ground to develop their intellect, character and abilities; achieve their educational goals; and serve their community in a diverse and changing world.
Collegiality and Empowerment
• Target outreach and inreach to regional communities by divisions, departments and programs
• Increase retention of new and returning students in targeted populations
• Develop campus capabilities with accountability
• Develop individual and institutional cultural competencies
• Individualize attentionbased on student need
• Utilize effective tech- nological tools for achieving student success
• Consistent and frequent communications
• Enhance culture oflearning and interaction
• Increase professional and personal opportunities for all employees
• Keep education current, vital and relevant to the needs and interests of our students and communities
• Teach and engage students to be agents of change and lifelong participants in the social, economic environmental and political realities of their lives, communities and beyond
• Facilitate the exchange of campus and community resources
Areas of Focus
Transformational Initiatives
De Anza Alignment Arrow
13www.deanza.edu/strategicplan
III. Cascade Process
14www.deanza.edu/strategicplan
Strategic Planning Cascades
Campus Level
Department Level
Quickly Engage Next Level
Mission
College Success Model
Values
Stretch Goals
Metrics
Commitments
Initiatives
Quickly Engage Next Level
Individual Level
Mission
College Success Model
Values
Stretch Goals
Metrics
Commitments
Initiatives
Mission
College Success Model
Values
Stretch Goals
Metrics
Commitments
Initiatives
Realign
Realign
15www.deanza.edu/strategicplan
Goal Alignment Process
Step Complete By:Senior staff develops commitments to action (CTAs) to share with deans and directors.
October 23
Deans and directors develop CTAs to share with departments/divisions
November 3
Department cascades November 20
Individuals finalize CTAs with dean or director
November 27
Deans/directors prioritize commitments to action and submit to their vice president; and send to Tina Woo in the president’s office, as one complete package, individual and departmental CTAs.
December 1
Deans and directors discuss and finalize commitments to action with their VP. These commitments will be part of management performance criteria for 2007-08.
December 8
Town Hall Meeting: Senior Staff Goal Realignment/Refinement and Reporting Out (based on departmental and individual CTAs)
December 11
16www.deanza.edu/strategicplan
SMART Objectives
Specific • Is it clear, understandable and well-defined?
Measurable • Can the result of the objective be quantified?
Aligned
• Does the objective fit with your departmental and VP commitments to action?• Are interdependencies identified and addressed?
Relevant
• Is this a high-impact driver of achieving the overall transformation?• Do I have the necessary authority, knowledge and skill to accomplish the objective?
Time-Based• Are start and completion dates assigned?
17www.deanza.edu/strategicplan
Table Team Roles
Facilitator: Ensures that the Table Work Team understandsthe task assignment and follows the outlined stepsto completion on time. Encourages all team membersto be involved in the discussion.
Recorder: After team discussion and prioritization, clearly and concisely records the most important answers to each of the questions in the table team worksheet.
Please rotate the roles among the Table Team membersas the team moves from one initiative to another.
18www.deanza.edu/strategicplan
INSTRUCTIONS
1.The leader at each table will lead a discussion encouraging everyone to share their thoughts about how the team can support their department’s 2007-08 commitments to action.
2.NOTE: There are two worksheets to be completed in this team assignment: • Team Worksheet: For recording and presenting the team’s three best ideas for
commitment• Individual Worksheet: For recording your own draft performance commitments to action
for 2007-08 (one-year CTAs)
• The facilitator will first help the Team choose the three best commitments that support the 2007-08 goals.
• The recorder will record these on the team worksheet.
• At the end of the module each individual will record his or her own performance commitments to action for this initiative on the 2007-08 Individual Worksheet at the end of this section.
DELIVERABLES
1.Initiative Table Team Worksheet
2.2007-08 Individual Commitments to Action Worksheet – Each participant documents his/her preliminary individual performance commitments to action.
Initiative Table Work Assignment
19www.deanza.edu/strategicplan
Initiative Module: Format
Presentation of Initiative 5 min
Division/Department Leader’s 5 min Commitments & Coaching
Table Work & Team Dialogue 30 min
Individual Recording of 5 minPerformance Commitments
45 minutes per initiative
20www.deanza.edu/strategicplan
SAMPLETable Team Worksheet
Area of Focus List the 3 best commitments to action the team identified to help achieve our goals for this initiative
Division: Department:
Recorder: Turn in worksheet
21www.deanza.edu/strategicplan
2007-08 Individual Commitments to ActionName: Department:
Initiative Area of Focus
SAMPLE1.
2.
3.Areas of
FocusIndividual Commitments to Action Metrics Time Frame
22www.deanza.edu/strategicplan
• By November 27, individuals finalize their commitments to action with their manager and submit a copy of the individual CTA form to him or her.
• By December 1, deans/directors and divisions prioritize commitments to action and submit to their vice president. Deans/directors will send to Tina Woo in the president’s office, as one complete package, individual and departmental CTAs.
• Individual CTAs should align with departmental CTAs, which must align with senior staff CTAs.
• On December 11, there will be a town hall meeting which will include realignment/refinement and reporting out from the senior staff based on departmental and individual CTAs
Next Steps
23www.deanza.edu/strategicplan
• Division prioritization of commitments will be submitted to Planning and Budget Teams (PBTs) for additional prioritization and proposed budget allocation during January 2007.
• There will be campus-wide quarterly reviews and annual “mini-cascades.”
Next Steps
THANK YOU For Your Commitment to
A CASE FOR CHANGE!
25www.deanza.edu/strategicplan
IV. Transformational
Initiatives
Workshop Packet
26www.deanza.edu/strategicplan
Participation & Support forUnderserved Populations
VISION FOR INITIATIVE
Attract, support and retain new and returning students from regional
communities with low college participation rates including, especially, Latinas/os, African
Americans and older adults.
27www.deanza.edu/strategicplan
Participation & Support for Underserved Populations
Description Metrics
Area of
Focus #1
Targeted outreach & inreach: externally to regional communities and internally from divisions, departments and programs to targeted students underrepresented in their areas
Each instructional division and support program will increase its enrollment and/or capacity to serve students in targeted groups by 5% for each group each year; the first increase will be measured from fall 2007 to fall 2008.
Area of
Focus #2
Increased retention of new and returning target-group students through improved linkage to services and improved teaching
Increase retention of each target group by 7% per year, beginning with a measured increase between fall 2007 and fall 2008.
Area of
Focus #3
Developing campus capabilities to accomplish areas #1 and #2 with accountability, support and feedback
All De Anza staff will receive learning opportunities in cultural competency. Targeted participation rates: by fall 2007, 15%; by fall 2008, 35%. Learning opportunities may be offered in a variety of formats including online, workshops and ongoing classes. All opportunities will carry PGA and/or PAA credit as appropriate.
28www.deanza.edu/strategicplan
ParticipationTable Team Worksheet
Area of Focus List the 3 best commitments to action the team identified to help achieve our goals for this initiative
Division: Department:
Recorder: Turn in worksheet
Increase retention of new and returning students in targeted populations
Develop campus capabilities with accountability
Target outreach & inreach to regional communities by divi-sions, departments, programs
29www.deanza.edu/strategicplan
2007-08 Individual Commitments to ActionName: Department:
Initiative Area of Focus
Participation1. Target Outreach and Inreach
2. Increase Retention
3. Develop Campus Capabilities Areas of
FocusIndividual Commitments to Action Metrics Time Frame
30www.deanza.edu/strategicplan
VISION FOR INITIATIVE
Cultivate an environment in which every student is equipped to enroll, participate, learn and succeed through individualized attention, effective pedagogical
practices and technology.
Pathways to Student Success
31www.deanza.edu/strategicplan
Pathways to Student SuccessDescription Metrics
Area ofFocus #1
Develop Individual and Institutional
Cultural Competencies
• The percentage of students starting in basic skills courses who successfully complete college level courses in the same subject will increase by 1 percentage point each year.
• Participation rates of underrepresented student groups in transfer-level math and science courses will equal each group’s representation of on-campus students stating a goal of transfer. Annual targets will be based on end-of-term data for the previous year.
• Course success rates of underrepresented student groups in transfer-level math and science courses will be equal to other ethnic groups in the same courses. Annual targets will be based on end-of-term data for the previous year.
• There will be no statistically significant differences among ethnic groups on annual campus climate indices, with improvement demonstrated each year.
• The percentage of fall, first-time, degree-seeking students transferring to a UC within 3 years will be 20% for all ethnic groups. For students starting in fall 2007, there will be a 1 percentage point annual increase for each ethnic group.
Area ofFocus #2
Individualize Attention Based on
Student Need
• On-campus FTES enrollment will increase 2% annually.• Fall-to-winter persistence rate of first-time degree-seeking students with a goal of transfer or degree will increase 1% each year from winter 2007 to winter 2009.
Area ofFocus #3
Utilize Effective Technological Tools
For Achieving Student Success
• At least 90% of first-time degree-seeking students will use online systems to develop and modify educational plans by fall 2012, starting with 25% of new students in fall 2007.
• Achieve a 90% satisfaction rate (currently <70%) on the annual technology survey, including questions regarding the use of technology to enhance student learning and being kept informed of new ays to use technology.
32www.deanza.edu/strategicplan
Pathways to Student Success InitiativeTable Team Worksheet
Area of Focus List the 3 best commitments to action the team identified to help achieve our goals for this initiative
Division: Department:
Develop individual and institutional cultural competencies
Individualize attention based on student need
Utilize effective technological tools for achieving student success
33www.deanza.edu/strategicplan
2007-08 Individual Commitments to ActionName: Department:
Initiative Area of Focus
Pathways to Student Success
1. Develop individual and institutional cultural competencies
2. Individualize attention based on student need
3. Utilize effective technological tools for achieving student success
Areas of
FocusIndividual Commitments to Action Metrics Time Frame
34www.deanza.edu/strategicplan
Collegiality and Empowerment
VISION FOR INITIATIVE
Create a climate that empowers all employees to be actively engaged in the campus community and encourages mutual respect through open communication, morale-building and professional
development.
35www.deanza.edu/strategicplan
Description Metrics
Area ofFocus #1
Consistent and Frequent Communication at the College, Division and Departmental Levels
*Double annual number of faculty and staff events (town halls, division-sponsored events, all-campus events, etc.)*Enhance communication with all employees through a variety of channels including electronic communication, staff newsletters, etc.*Ensure that all employees are using college e-mail and portal systems within one year of implementation of the initiative
Area ofFocus #2
Enhance Culture of Learning and Interaction
*Increase number of staff and faculty social and learning learning events by one per quarter for the first year; two per quarter following years*Conduct annual climate survey; response rate 50% with satisfaction rate 85% by year 5.*Increase professional presentations/open houses by departments until every department does one each year.*Increase attendance at quarterly all-campus college gatherings (e.g. college hours or alternative events) 15% per year over 5 years
Area ofFocus #3
Increase Professional and Personal Opportunities for All Employees
Increase by 10 percent annually:*Faculty/staff participation at professional meetings*Applications for professional and other growth awards*Number of employees seeking educational courses*Number of eligible employees seeking tuition reimbursements
*Development of new career counseling options for staff
Collegiality and Empowerment
36www.deanza.edu/strategicplan
Collegiality and Empowerment InitiativeTable Team Worksheet
Area of Focus
Department:
Recorder: Turn in worksheet
Consistent and Frequent Communications
Enhance culture of learning and interaction
List the 3 best commitments to action the team identified to help achieve our goals for this initiative
Increase professional and personal opportunities for all employees
37www.deanza.edu/strategicplan
[insert logo]2007-08 Commitments to ActionName: Department:
Initiative Area of Focus
Collegiality and Empowerment
1.Consistent and Frequent
Communications
2.Enhance Culture of Learning
and Interaction
3.Increase Professional and Personal Opportunities for
All Employees
Areas of
FocusCommitments to Action Metrics Time Frame
38www.deanza.edu/strategicplan
VISION FOR INITIATIVE
Increase and nurture community partnerships and collaborations that will strengthen the educational, cultural, economic and environmental assets of the college and the communities we serve.
Community Collaborations
39www.deanza.edu/strategicplan
Description Metrics
Area ofFocus #1
Keep education current, vital and relevant to the needs and interests of our students and the communities of which De Anza is a part.
•Establish 3 new or revitalized program advisory groups per year over the next 5 years, or hold 3 community, business, and/or student focus groups per years over the next 5 years.
•Hold at least 3 faculty and staff development trainings per year over the next five years.
Area ofFocus #2
Teach and engage students to be agents of change and lifelong participants in the social, economic, environmental and political realities of their lives, their communities and beyond.
•Work areas (i.e. divisions, departments, programs and offices) will increase the number of projects involving civic and community agencies and organizations, institutions and businesses by 10% per year for the next five years.
Area ofFocus #3
Facilitate the exchange of campus and community resources.
•Increase the number of companies, organizations and individuals involved in contributing materials, ideas and resources (e.g. tutoring and internships) by at least 5 partners per year for the next 5 years.
Community Collaborations
40www.deanza.edu/strategicplan
Community Collaborations InitiativeTable Team Worksheet
Area of Focus
Department:
Recorder: Turn in worksheet
Keep education current, vital and relevant to the needs and interests of our students and communities.
List the 3 best commitments to action the team identified to help achieve our goals for this initiative
Facilitate the exchange of campus and community resources.
Teach & engage students to be agents of change & lifelong participants in the social economic environmental & political realities of their lives, communities & beyond.
41www.deanza.edu/strategicplan
2007-08 Individual Commitments to ActionName: Department:
Initiative Area of Focus
Community Collaborations
1.Keep education current, vital and relevant
2.Teach and engage students to be agents of change and lifelong participants
3.Facilitate the exchange of campus and community resources.
Areas of
FocusIndividual Commitments to Action Metrics Time Frame