a behind-the-scenes look at naviance from both sides of the desk
DESCRIPTION
Admission officers: Have you ever wondered what it takes for a counselor to prepare and send all the documents you request to complete a student’s application? Counselors: Do you know what the university has to do once the documents have been sent electronically? Get a behind-the-scenes look at how secondary counselors and admission officers interface with Naviance and Docufide platforms to support students in the college search process and document reception. View screen shots of Naviance and Docufide administrative screens and functions and offer suggestions and feedback directly to members of the Naviance team.TRANSCRIPT
B8: A Behind-the-Scenes
Look at Naviance
From Both Sides of the Desk
An Electronic Reality Show (and Tell)
B8: A Behind-the-Scenes
Look at Naviance
From Both Sides of the Desk
An Electronic Reality Show (and Tell)
Todd Flemming, ‘Iolani School, HI
Aaron Andersen, University of British Columbia, Canada
Mark Khan, Babson College, MA
Susan Hallenbeck, Hobsons | Naviance
Photos Must Include a Frame
Graphics you may incorporate:
Master title style: Arial Bold 28
• Slide title and subheads should be in “sentence case” – do not use
ALL CAPS as it is difficult to read
• Generally set subhead to 24pt or smaller so it will fit on a single line
• No animations should be used.
Master subtitle style: Arial Bold 24
Goals
• Share Naviance & eDocs administrative screens & functions from
both High School & College perspective
• Learn to better appreciate the whole process that is involved in
facilitating student’s applications using Naviance
• Build a common framework to develop increased modes of
communication regarding this new technology
What we will achieve here…
Surgeon General Warning
CASE 1: ‘Iolani School
LOCATION : Honolulu, HI
DESCRIPTION : Private, co-ed college preparatory day school
FOUNDED : 1863 by Church of England at the request of King Kamehameha IV
and Queen Emma
SIZE : 1895 total students, 1340 in grades 7-12
GRADUATING CLASS 2012 : 230 seniors
CASE 1: ‘Iolani School
• Started using Naviance with juniors during the 2007-08 school year
• As of 2010-11 school year, all documents (recommendations,
transcripts, school profile) are sent electronically whenever possible
• Class of 2011 submitted 1734 applications, approximately 80% of
supporting materials submitted electronically (through Naviance
interface)
NAVIANCE BACKGROUND
List Development
Active Applications
Student View - Family Connection Student View – Family Connection
Family Connection - Colleges I’m thinking about Family Connection – Colleges I’m thinking about
College Data and Research Student Research
College Data and Research Student Research
Student Research
College Data and Research Student Research
Family Connection = College Data and Research Student Research
Scattergrams
eDoc Preparation
Matching a transcript
Ivan Robert Iolani
Iolani, Ivan
Naviance Screen Shot
Adding Documents
eDocs Document Types
Common Application Docufide & Non-Electronic
Initial Initial Transcript *
Common App SR *
Counselor Evaluation *
School Profile
Transfer Transcripts
Common App Teacher Forms *
Teacher Recommendations *
Initial Transcript *
NACAC or other SR
Counselor Evaluation *
School Profile
Transfer Transcripts *
Teacher Recommendations *
Midyear Midyear Transcript
Optional Transcript
Common App Midyear Report (MR)
Common App Optional Report (OR)
MR Explanation of Change
OR Explanation of Change
Midyear Transcript
Optional Transcript
NACAC or other Midyear Report
(MR)
Counselor Evaluation
MR Explanation of Change
OR Explanation of Change
Final Final Transcript *
Common App Final Year Report *
FR Explanation of Change
Final Transcript *
Other Final Year Report
Counselor Evaluation
FR Explanation of Change
* Required documents
eDocs Document Types
Adding Documents
Sending Documents
Sending Documents
Confirmation
Ivan Robert Iolani
Interpreting eDocs submissions
Submitting Form is in the process of being submitted to the destination.
Submitted Form was submitted and is awaiting receipt confirmation by
either the Common App or Docufide system.
This status is usually displayed if you are viewing the status
the same that you submitted the form or if the college is a
Common Application destination and the student no longer
has the college in his/her list on the Common Application
site.
Received Form was marked as received by the Common Application
or Docufide system.
Downloaded Form was marked as exported, downloaded, or printed by
the college (via the Docufide system).
Printed The form was printed and was not submitted electronically.
Active Application List – Counselor View
Active Application List – Student View
CASE 1: ‘Iolani School
BENEFITS : Huge reduction in processing time required for supporting
documents (also no paper cuts)
Faculty recommenders appreciate ease of use / system allows for counselor
oversight of required docs
CHALLENGES : Multiple application types create transcript confusion
FACTS FOR THE OTHER SIDE : “Confirmation” messages can give a false sense of
security
NAVIANCE CONCLUSION
CASE 2: University of British Columbia
LOCATION : 2 campuses ~ Vancouver & Okanagan
Canada
DESCRIPTION : Public Research Intensive Institution
SIZE : 37,000 Undergraduates across both campuses
STUDENT BODY : 15% International 85% Canadian
140 Countries represented
APPLICANTS 2012 : 37,000 + Total
CASE 2: University of British Columbia
• 2012 Applicant cycle third year utilizing Docufide service
• Primary use is for accepting eDocs service for OutSide-of-Canada
files
• Admissions is set-up as paperless environment
• All files are reviewed based on electronic reproductions of documents
• Bulk of applicants are within Canada, Ontario & BC are set-up to
electronically receive grades
NAVIANCE BACKGROUND
CASE 2: University of British Columbia
BENEFITS : Streamline documentation process
CHALLENGES : IB scores do not have a unique document type code
FACTS FOR THE OTHER SIDE : Documents still must be reviewed by human
eyes, and matched to student’s file. This takes time.
NAVIANCE CONCLUSION
CASE 3: Babson College
LOCATION : 2 campuses ~ Vancouver & Okanagan
Canada
DESCRIPTION : Public Research Intensive Institution
SIZE : 37,000 Undergraduates across both campuses
STUDENT BODY : 15% International 85% Canadian
140 Countries represented
APPLICANTS 2012 : 37,000 + Total
CASE 3: Babson College
• 2012 Applicant cycle third year utilizing Docufide service
• Primary use is for accepting eDocs service for OutSide-of-Canada
files
• Admissions is set-up as paperless environment
• All files are reviewed based on electronic reproductions of documents
• Bulk of applicants are within Canada, Ontario & BC are set-up to
electronically receive grades
NAVIANCE BACKGROUND
CASE 3: Babson College
BENEFITS :
Quick receipt of transcripts
Scheduled delivery service –each document received in PDF form
Excellent customer service; easy to troubleshoot
CHALLENGES :
Identity issues meshing with scanned material
Illegible scans
Multiple copies increase processing time and potentially make it more difficult
to complete a student’s file
Proprietary to Common App
NAVIANCE CONCLUSION
Highlights of
What’s New in eDocs for 2012-13
• Documents may be submitted 3 yrs post graduation
• Matching of students with Common App account will occur at the
student level
• Counselors will be able to submit an ED-I agreement and and ED-II
agreement for the same student
• DOB will be required in order to submit documents via eDocs
• And…. Common App International Supplement form will be available!