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    1. (a)Three months weighted moving average method to forecast the sales for the months April

    December:

    Given weights are W1= 3/6, W2= 2/6 and W3= 1/6. We are giving more weight to more recent data.

    Formula Used:

    Ft = [W1 * A (t-1) + W2 * A (t-2) + W3 * A (t-3)] / (W1 + W2 + W3)

    FArpil = (W1 * A March + W2 * A February + W3 * A January) / (W1 + W2 + W3)

    = (3/6 * 27 + 2/6 * 24 + 1/6 * 20) / (3/6 + 2/6 + 1/6)

    = (13.5 + 8 + 3.33) / (6/6)

    = $ 24.8332 Million

    *** The formula has been used in the same way using the relevant data for forecasting sales for other

    months.

    MonthsActual Sales, At

    (Million)

    ForecastSales, Ft(Million)

    Error (et)At - Ft

    Absolute Value ofError | et |

    {Error(et)}

    2

    January 20 - - - -

    February 24 - - - -March 27 - - - -

    April 31 24.83 6.17 6.17 38.07

    May 37 28.50 8.50 8.50 72.25

    June 47 33.33 13.67 13.67 186.87

    July 53 41 12 12 144

    August 52 48.33 3.67 3.67 13.47

    September 54 51.50 2.5 2.56.25

    October 36 53.17 -17.17 17.17 294.81

    November 32 44.67 -12.67 12.67 160.53

    December 29 37 -8 8 64

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    1. (b)Simple Exponential Smoothing ( = 0.6) Method to forecast the sales for the months April

    December:

    Given that, = 0.6 and the initial forecast for January was $22 million.

    Formula used:

    Ft= F (t-1) + [A (t-1) - F (t-1)] = F (t-1) + 0.6*[A (t-1) - F (t-1)]

    F April= F March + (A March - F March)

    = 22.72 + 0.6*(27 22.72) = $ 25.2880 Million

    *** The formula has been used in the same way using the relevant data for forecasting sales for other

    months.

    MonthsActual Sales,At (Million)

    ForecastSales, Ft(Million)

    Error (et)At - Ft

    Absolute Value ofError | et |

    {Error(et)}

    2

    January 20 22.00 -2 2 4

    February 24 20.80 3.2 3.2 10.24

    March 27 22.72 4.28 4.28 18.32

    April 31 25.29 5.71 5.71 32.6

    May 37 28.72 8.28 8.28 68.56

    June 47 33.69 13.31 13.31 177.16

    July 53 41.67 11.33 11.33 128.37

    August 52 48.47 3.53 3.53 12.46

    September 54 50.59 3.41 3.41 11.63

    October 36 52.64 -16.64 16.64 276.89

    November 32 42.65 -10.65 10.65 113.42

    December 29 36.27 -7.27 7.27 52.85

    Mean Absolute Deviation of Simple Exponential Smoothing (=0.6):

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    MonthsActual Sales,

    At (Million)

    Forecast

    Sales, Ft

    (Million)

    Error (et)

    At - Ft

    Absolute Value

    of Error | et |

    April 31 25.29 5.71 5.71

    May 37 28.72 8.28 8.28

    June 47 33.69 13.31 13.31

    July 53 41.67 11.33 11.33

    August 52 48.47 3.53 3.53

    September 54 50.59 3.41 3.41

    October 36 52.64 -16.64 16.64

    November 32 42.65 -10.65 10.65

    December 29 36.27 -7.27 7.27

    et = 11.01 | et | = 80.13

    MAD SES (=0.6) = ( | et |) / n = 80.13 / 9 = 8.90

    Running Sum Forecasting Error (RSFE) = et = 11.01

    Tracking Signal (TS) = RSFE / MAD SES (=0.6)

    = 11.01 / 8.90 = 1.24

    Here Tracking Signal forSimple Exponential Smoothing (=0.6) is 1.24 which is between -3 and 3. So

    we can say that Simple Exponential Smoothing (=0.6) forForecasting is Unbiased.

    1. (c) Comparison of the performances of Three Months Weighted Moving Average and Simple

    Exponential Smoothing Method (=0.6) using Mean Absolute Deviation (MAD):

    Mean Absolute Deviation (MAD) of Three Months Weighted Moving Average:

    MonthsActual Sales, At

    (Million)

    ForecastSales, Ft(Million)

    Error (et)At - Ft

    Absolute Value ofError | et |

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    April 31 24.83 6.17 6.17

    May 37 28.50 8.50 8.50

    June 47 33.33 13.67 13.67

    July 53 41 12 12

    August 52 48.33 3.67 3.67

    September 54 51.50 2.5 2.5

    October 36 53.17 -17.17 17.17

    November 32 44.67 -12.67 12.67

    December 29 37 -8 8

    | et | = 84.35

    MAD3 Months WMA = ( | et |) / n = 84.35 / 9 = 9.372

    Mean Absolute Deviation of Simple Exponential Smoothing (=0.6):

    MonthsActual Sales, At

    (Million)

    ForecastSales, Ft(Million)

    Error (et)At - Ft

    Absolute Value ofError | et |

    April 31 25.29 5.71 5.71

    May 37 28.72 8.28 8.28

    June 47 33.69 13.31 13.31

    July 53 41.67 11.33 11.33

    August 52 48.47 3.53 3.53

    September 54 50.59 3.41 3.41

    October 36 52.64 -16.64 16.64

    November 32 42.65 -10.65 10.65

    December 29 36.27 -7.27 7.27

    | et | = 80.13

    MAD SES (=0.6) = ( | et |) / n = 80.13 / 9 = 8.90

    Recommendation:

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    Mean Absolute Deviation (MAD) for Simple Exponential Smoothing (=0.6) 8.90 is less than

    Mean Absolute Deviation (MAD) for Three Months Weighted Moving Average 9.372. As Simple

    Exponential Smoothing forecasts the sales for Dalworth Company with less error, we recommend

    Simple Exponential Smoothing (=0.6) over the Three Months Weighted Moving Average

    Method.

    1. (d) Comparison of the performances of Three Months Weighted Moving Average and Simple

    Exponential Smoothing Method (=0.6) using Root Mean Squared Error (RMSE):

    Root Mean Squared Error (RMSE) of Three Months Weighted Moving Average:

    MonthsActual Sales, At

    (Million)

    ForecastSales, Ft(Million)

    Error (et)At - Ft

    AbsoluteValue ofError | et |

    {Error (et)}2

    April 31 24.83 6.17 6.17 38.07

    May 37 28.50 8.50 8.50 72.25

    June 47 33.33 13.67 13.67 186.87

    July 53 41 12 12 144

    August 52 48.33 3.67 3.67 13.47

    September 54 51.50 2.5 2.5 6.25

    October 36 53.17 -17.17 17.17 294.81

    November 32 44.67 -12.67 12.67 160.53

    December 29 37 -8 8 64

    (et)2= 980.25Mean Squared Error (MSE) 3 months WMA = (et)2 / n = 980.25 / 9 = 108.92

    Root Mean Squared Error (RMSE) 3 months WMA = MSE = (108.92) = 10.44

    Root Mean Squared Error (RMSE) of Simple Exponential Smoothing (=0.6):

    Months Actual Sales,At (Million)

    ForecastSales, Ft

    Error (et)At - Ft

    Absolute Valueof Error | et |

    {Error (et)}2

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    (Million)

    April 31 25.29 5.71 5.71 32.6

    May 37 28.72 8.28 8.28 68.56

    June 47 33.69 13.31 13.31 177.16

    July 53 41.67 11.33 11.33 128.37

    August 52 48.47 3.53 3.53 12.46

    September 54 50.59 3.41 3.41 11.63

    October 36 52.64 -16.64 16.64 276.89

    November 32 42.65 -10.65 10.65 113.42

    December 29 36.27 -7.27 7.27 52.85

    (et)2= 873.94

    Mean Squared Error (MSE) SES (=0.6) = (et)2 / n = 873.94 / 9 = 97.10

    Root Mean Squared Error (RMSE) SES (=0.6) = MSE = (873.94) = 9.85

    Recommendation:

    Root Mean Squared Error (RMSE) for Simple Exponential Smoothing (=0.6) 9.85 is less thanRoot Mean Squared Error (RMSE) for Three Months Weighted Moving Average 10.44. As

    Simple Exponential smoothing forecasts the sales for Dalworth Company with less error, we

    recommend it over the Three Months Weighted Moving Average Method.

    2. Simple Exponential Smoothing ( = 0.25) Method to forecast the calls for the week of August 7:

    Given that, = 0.25 and the forecast for the week of July 3 = 23 calls

    Formula Used:

    Ft= F (t-1) + [A (t-1) - F (t-1)] = F (t-1) + 0.25*[A (t-1) - F (t-1)]

    Week of Actual Service Calls Forecast Service Calls

    July 3 27 23

    July 10 36 24

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    July 17 31 27

    July 24 24 28

    July 31 23 27

    August 7 26

    F July 10 = F July 3 + (A July 3 F July 3) = 23 + 0.25*(27 23) = 24 calls

    F July 17 = F July 10 + (A July 10 F July 10) = 24 + 0.25*(36 24) = 27 calls

    F July 24 = F July 17 + (A July 17 F July 17) = 27 + 0.25*(31 27) = 28 calls

    F July 31 = F July 24 + (A July 24 F July 24) = 28 + 0.25*(24 28) = 27 calls

    F August 7 = F July 31 + (A July 31 F July 31) = 27 + 0.25*(23 27) = 26 calls

    Using Simple Exponential Smoothing Method with = 0.25, the forecasted number of calls for the

    week of August 7th is26 calls.

    3. (a) Forecast demand with Simple Exponential Smoothing with = 0.6

    Given that, = 0.6 and the initial forecast for Year 1993 was 41.

    Formula used:

    Ft= F (t-1) + [A (t-1) - F (t-1)] = F (t-1) + 0.6*[A (t-1) - F (t-1)]

    F 1994= F 1993 + (A 1993 - F 1993)

    = 41 + 0.6*(45 41)

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    = 43.4 Surgeries

    *** The formula has been used in the same way using the relevant data for forecasting surgeries for

    other years.

    Year Actual Demand, At Forecast Demand, Ft

    1993 45 41.0000

    1994 50 43.4000

    1995 52 47.3600

    1996 56 50.1440

    1997 58 53.6576

    1998 56.2630

    (b) Forecast demand with Simple Exponential Smoothing with = 0.9

    Given that, = 0.6 and the initial forecast for Year 1993 was 41.

    Formula used:

    Ft= F (t-1) + [A (t-1) - F (t-1)] = F (t-1) + 0.6*[A (t-1) - F (t-1)]

    F 1994= F 1993 + (A 1993 - F 1993)

    = 41 + 0.9*(45 41)

    = 44.6 Surgeries

    *** The formula has been used in the same way using the relevant data for forecasting surgeries for

    other years.

    Year Actual Demand, At Forecast Demand, Ft

    1993 45 41.00001994 50 44.6000

    1995 52 49.4600

    1996 56 51.7460

    1997 58 55.5746

    1998 57.7575

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    (c) Three Year Moving average method to forecast :

    Formula Used:

    Ft = ( A t-1 + A t-2 + A t-3 ) / 3

    F1996 = ( A 1995 + A 1994 + A 1993 ) / 3

    = ( 52 + 50 + 45 ) / 3

    = 49 Surgeries

    *** The formula has been used in the same way using the relevant data for forecasting surgeries

    for other years.

    Year Actual Demand, AtForecast Demand,

    Ft

    1993 45 -

    1994 50 -

    1995 52 -

    1996 56 49.0000

    1997 58 52.6667

    1998 55.3333

    (d) Three Year weighted moving average method to Forecast:

    Given weights are W1= 3/6, W2= 2/6 and W3= 1/6. We are giving more weight to more recent data.

    Formula Used:

    Ft = [W1 * A (t-1) + W2 * A (t-2) + W3 * A (t-3)] / (W1 + W2 + W3)

    F1996 = (W1 * A 1995 + W2 * A 1994 + W3 * A 1993) / (W1 + W2 + W3)

    = (3/6 * 52 + 2/6 * 50 + 1/6 * 45) / (3/6 + 2/6 + 1/6)

    = 50.17 Surgeries

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    *** The formula has been used in the same way using the relevant data for forecasting surgeries for

    other years.

    Year Actual Demand, AtForecast Demand,

    Ft

    1993 45 -

    1994 50 -

    1995 52 -

    1996 56 50.17

    1997 58 53.67

    1998 56.33

    (e) Forecasting using Regression Model (Y=42.6+3.2X) :

    By putting value of Independent Variable X we can forecast the value of dependent Variable Y.

    Here X is the Index for the Year and Y is the number of Surgeries.

    Formula:

    Y = 42.6+3.2X

    Y1993 = 42.6 + 3.2 * 1 = 45.8

    *** The formula has been used in the same way using the relevant data for forecasting surgeries for

    other years.

    Year Actual Demand, AtForecast Demand,

    Ft1993 45 45.8

    1994 50 49

    1995 52 52.2

    1996 56 55.4

    1997 58 58.6

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    1998 61.8

    (f) Comparison of the performances of Simple Exponential Smoothing with = 0.6, Simple

    Exponential Smoothing with = 0.9, Three Year Moving Average (MA), Three Year WeightedMoving Average (WMA) and Regression Model (Y=42.6+3.2X) by using Mean Absolute Deviation

    (MAD).

    (i) Mean Absolute Deviation of Simple Exponential Smoothing with = 0.6

    YearActual

    Demand, At

    ForecastDemand, Ft

    Error (et),At - Ft

    Absolute Value ofError, | et |

    1993 45 41.0000 4.0000 4.0000

    1994 50 43.4000 6.6000 6.6000

    1995 52 47.3600 4.6400 4.6400

    1996 56 50.1440 5.8560 5.8560

    1997 58 53.6576 4.3424 4.3424

    1998 56.2630 | et | = 25.4384

    MAD SES (=0.6) = ( | et |) / n = 25.4384 / 5 = 5.0877

    (ii) Mean Absolute Deviation of Simple Exponential Smoothing with = 0.9

    YearActual

    Demand, At

    ForecastDemand, Ft

    Error (et),At - Ft

    Absolute Value ofError, | et |

    1993 45 41.0000 4.0000 4.0000

    1994 50 44.6000 5.4000 5.40001995 52 49.4600 2.5400 2.5400

    1996 56 51.7460 4.2540 4.2540

    1997 58 55.5746 2.4254 2.4254

    1998 57.7575 | et | = 18.6194

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    MAD SES (=0.9) = ( | et |) / n = 18.6194 / 5 = 3.7239

    (iii) Mean Absolute Deviation of Three Year Moving Average (MA):

    Year ActualDemand, At

    Forecast

    Demand,Ft

    Error

    (et),At - Ft

    Absolute Value of

    Error,| et |

    1993 45 - - -

    1994 50 - - -

    1995 52 - - -

    1996 56 49.0000 7.0000 7.0000

    1997 58 52.6667 5.3333 5.3333

    1998 55.3333 | et | = 12.3333

    MAD 3 year MA = ( | et |) / n = 12.3333 / 2 = 6.1667

    (iv) Mean Absolute Deviation of Three Year Weighted Moving Average (WMA):

    YearActual

    Demand, At

    ForecastDemand,

    Ft

    Error(et),

    At - Ft

    Absolute Value ofError,

    | et |

    1993 45 - - -

    1994 50 - - -

    1995 52 - - -

    1996 56 50.1665 5.8335 5.8335

    1997 58 53.6666 4.3334 4.3334

    1998 56.3332 | et | = 10.1669MAD 3 year WMA = ( | et |) / n = 10.1669 / 2 = 5.0835

    (v) Mean Absolute Deviation of Regression Model (Y=42.6+3.2X):

    YearActual

    Demand, At

    ForecastDemand,

    Ft

    Error(et),

    At - Ft

    Absolute Value ofError,

    | et |

    1993 45 45.8 -0.8 0.8

    1994 50 49 1 1

    1995 52 52.2 -0.2 0.2

    1996 56 55.4 0.6 0.6

    1997 58 58.6 -0.6 0.6

    1998 61.8 | et | = 3.2

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    MAD RM(Y=42.6+3.2X) = ( | et |) / n = 3.2 / 5 = 0.64

    Recommendation:

    From our calculation, we have found that,

    MAD 3 year MA (6.1667) > MAD SES (=0.6) (5.0877) > MAD 3 year WMA (5.0835) > MAD SES (=0.9) (3.7239) >

    MAD RM(Y=42.6+3.2X) (0.64)

    Therefore, we recommend the Regression Model (Y=42.6+3.2X) Method to be used to forecast the

    surgeries for the year 1998 as it has the least error.

    (g) Comparison of the performances of Simple Exponential Smoothing with = 0.6, Simple

    Exponential Smoothing with = 0.9, Three Year Moving Average (MA), Three Year Weighted

    Moving Average (WMA) and Regression Model (Y=42.6+3.2X) by using Root Mean Squared Error

    (RMSE).

    (i)Root Mean Squared Error (RMSE) of Simple Exponential Smoothing (=0.6):

    YearActual

    Demand, At

    ForecastDemand,

    Ft

    Error (et),At - Ft

    Absolute Valueof Error,

    | et |{Error (et)}

    2

    1993 45 41.0000 4.0000 4.0000 16.0000

    1994 50 43.4000 6.6000 6.6000 43.56001995 52 47.3600 4.6400 4.6400 21.5296

    1996 56 50.1440 5.8560 5.8560 34.2927

    1997 58 53.6576 4.3424 4.3424 18.8564

    1998 56.2630 (et)2 = 134.2388

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    Mean Squared Error (MSE) 3 Year MA = (et)2 / n = 77.4444 / 2 = 38.7772

    Root Mean Squared Error (RMSE) 3 Year MA = MSE = (38.7772) = 6.2227

    (iv)Root Mean Squared Error (RMSE) of Three Year Weighted Moving Average (WMA):

    YearActual

    Demand, At

    ForecastDemand,

    Ft

    Error (et),At - Ft

    Absolute Valueof Error,

    | et |{Error (et)}

    2

    1993 45 - - - -

    1994 50 - - - -

    1995 52 - - - -

    1996 56 50.1665 5.8335 5.8335 34.0297

    1997 58 53.6666 4.3334 4.3334 18.7784

    1998 56.3332 (et)2 = 52.8081

    Mean Squared Error (MSE) 3 Year WMA = (et)2 / n = 52.8081 / 2 = 26.4040

    Root Mean Squared Error (RMSE) 3 Year WMA = MSE = (26.4040) = 5.1385

    (v)Root Mean Squared Error (RMSE) of Regression Model (Y=42.6+3.2X):

    YearActual

    Demand, At

    ForecastDemand,

    Ft

    Error(et),

    At - Ft

    Absolute Valueof Error,

    | et |{Error (et)}

    2

    1993 45 45.8 -0.8 0.8 0.64

    1994 50 49 1 1 11995 52 52.2 -0.2 0.2 0.04

    1996 56 55.4 0.6 0.6 0.36

    1997 58 58.6 -0.6 0.6 0.36

    1998 61.8 (et)2 = 2.4

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