9 th april 2013 csc scheme in mp establishment of 9232 common services centers in mp
TRANSCRIPT
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9th APRIL 2013
CSC Scheme in MPCSC Scheme in MP
Establishment of 9232 Common Services Centers in MP
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Presentation Outline
• Salient Features of CSC Scheme
• Stakeholders & Implementation Framework
• CSC Infrastructure & Service delivery
• Snapshot of MPCSC
• Rollout Status
• Expectation from Districts Administration
• Expectation from e Goverance Managers
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Common Services Centers
NeGP envisions “web-enabled Anytime, Anywhere access” to
information and services in rural India, through three
infrastructure pillarsNational Data Bank/ State Data National Data Bank/ State Data
CentresCentres
Common Service CentresCommon Service Centres (CSC)(CSC)
State Wide Area NetworkState Wide Area Network
CSC is the front-end delivery point for Government, CSC is the front-end delivery point for Government, private and social sector services to rural citizens of Indiaprivate and social sector services to rural citizens of India
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• CSC Scheme provides a framework to enable
setting up of 100,000+ ICT enabled access
points across rural India
- Targeting all the 638,000+ villagesTargeting all the 638,000+ villages
- 1 CSC for a catchment of 6000 - 7000 citizens1 CSC for a catchment of 6000 - 7000 citizens
- Managed by trained manpowerManaged by trained manpower
- Equipped with state of the art technologyEquipped with state of the art technology
- Supported by GovernmentSupported by Government of India & State
Govt
Common Services Centers
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The Stakeholders
DIT FRAMEWORK
Central Ministries and Departments
State Government Agencies
SCAs
VLEs
RuralCitizen
StateGovernments
SDAs
DIT
NLSA
IT Services &Content
Providers
PrivateService
Providers
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Roles… : Government of MP
• Driver for policy and other regulatory
requirements
• Service provider for e-Government services
• Infrastructure and other support to SDA/SCA
• Decide on Integration of CSCs with existing
physical/digital infrastructure
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Roles…: State Designated Agency (SDA)
• MPSEDC has been designated as SDA:
- Facilitate e-readiness of the State
- Facilitate SCAs in Rollout of CSCs
- Help identify CSC locations
- Coordinate with SCAs and facilitate interactions with
State Government Departments
- Facilitate training, capacity building awareness
campaigns
- Facilitate SWAN interface
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Roles…NLSA
• Provide program management support to DIT for rolling out CSC
Scheme
• Program Management: Provide strategy, framework and guidance to
all stakeholders for effectively managing the Scheme across the
country
• Monitoring of the Program: To enable DIT to review its progress
and to take appropriate timely corrective measures
• Assistance to States/SDA: In development of RFP, managing the
bid process, finalizing the Service Level Agreement
• GoI has appointed Infrastructure Leasing & Financial Services
(IL&FS) as NLSA.
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SPV-SPECIAL PURPOSE VEHCLE
• “CSC e-Governance Services India Ltd” has been incorporated under the Companies Act 1956 on 16th July 2009
• The shareholders of the SPV include Government of India through 1 Golden share,
• State Governments – up to 44.5 % shares, SCAs - up to 44.5 % shares and Financial Institutions - up to 11 % shares
• The SPV is conceptualized to monitor the CSC Scheme and its outcomes on behalf of the Government at the National and State levels
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ROLE OF SPV
• Facilitating Government Outreach through CSCs• Providing a standardized monitoring framework for
collaborative decision making process with State Governments and SCAs
• Catalyzing and maintaining content aggregation on an on-going basis
• Enabling Government functioning through the CSCs• Facilitating G2C Service Readiness• Monitoring the outcomes being achieved by the CSC• Building Capacity of all stakeholders
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Roles…: Service Centre Agency (SCA)
• SCAs are the Prime Drivers of CSC implementation
• Implementation of the Scheme as per CSC
guidelines & Master Service Agreement
• SCA would be supported by GoMP/SDA and NLSA
• SCA to set up physical infra and operate CSCs and
launch various applications and services
• SCA to identify, select and train VLEs, establish the
CSC, aggregate and update content
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Village Level Entrepreneur (VLE)
• VLEs entrepreneurial ability critical for
viability & profitability of CSC
• Should have some financial strength,
entrepreneurial ability & should belong to
local community/ village
• VLE would need to :
- Market Services of CSCsMarket Services of CSCs
- Undertake Local level publicityUndertake Local level publicity
- Coordinate with local playersCoordinate with local players
- Draw the local community to enable sustained Draw the local community to enable sustained
viabilityviability
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• PCs (one PC min.)
• Printer, Web Camera
• UPS, Genset/Inverter, Furniture and Fixtures
• OS and office utility software
• Broadband Connectivity
• Built up space (150-200 sq.ft, with RCC roof),
interiors, furniture etc
CSC Infrastructure
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• Web server, Application server, Database/back up
Server, Mail server
• OS, Database, Firewall, Mail, other system software
• UPS, Genset, Inverter
• User manuals, training manual, Trouble shooting
guides
• Will set up a NOC for monitoring complete CSC
network from SCA data centre, various servers &
equipments upto CSC level.
SCA infrastructure
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Revenue Divisions = 10
Revenue Districts = 50Blocks= 313Gram Panchayats= 23,010
Census Villages (including uninhabited villages) = 54903
Proposed CSCs = 9,232 POPULATION (2011)
Total in crore = 7.2598Rural In crore = 5.2538
Madhya Pradesh A Snapshot
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SCAs & No. of CSCs
Name of SCA Division & No. of CSCsSCA-wise no. of
CSCs
AISECT Hoshangabad (257) 257
AISECT Chambal (393), Sagar
(1076), Rewa (1447)2916
Reliance Communications Ltd
Jabalpur (1765) 1765
CMS Computers Ltd Gwalior (825) & Bhopal
(1311)2136
Consortium of NICT & Writers and Publishers
ltd
Indore (1130)& Ujjain (1028)
2158
Total no. of CSCs9232
(Complete Rollout in next 6-8 months)
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CSC Rollout Status
Division Total CSCs
Chambal 393
Rewa 1447
Sagar 1076
Hoshangabad 257
Gwalior 825
Bhopal 1311
Indore 1130
Ujjain 1028
Jabalpur 1765
Total 9232
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CSC COUNT AND WORKING STATUS MARCH 2013
SR NO
AGENCY NO OF CSC
ACTIVE
INACTIVE
WORKING %
1 AISECT 3383 1223 2160 36
2 RELIANCE 1736 919 817 52
3 NICT 794 385 409 48
4 CMS 891 449 441 50
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Service Delivery
• SCAs would create a portal and set up necessary IT
infrastructure such as data centre and network the
kiosks, man the kiosks to enable service delivery.
• Computerized receipts with unique Sl. No. would be
issued to the citizens against services delivered.
• MP Online would be the window for G2C services
• SCAs would be free to offer beyond the services
offered by MP Online.
• SCAs would also offer various B2C services to
ensure financial viability
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IndicativeIndicative Service ListService List
• E-Government Services –G2CE-Government Services –G2C• ––Land RecordsLand Records• ––Various CertificatesVarious Certificates• ––GrievancesGrievances• ––Form downloads and submissionsForm downloads and submissions• ––Bill payments (water, electricity, telecom, etc) & tax collectionBill payments (water, electricity, telecom, etc) & tax collection• ––Licenses, permits, subsidies etcLicenses, permits, subsidies etc
• Business to Consumer Services –B2CBusiness to Consumer Services –B2C• ––IT services (Printing, Scanning, DTP, web surfing, etc.)IT services (Printing, Scanning, DTP, web surfing, etc.)• ––Agri-business services (consulting, testing, information, procurement, etc.)Agri-business services (consulting, testing, information, procurement, etc.)• ––Telecom Services (PCO, Post-paid/pre-paid connections, mobile phone sales)Telecom Services (PCO, Post-paid/pre-paid connections, mobile phone sales)• ––Commercial Services (Matrimonial, Astrology, Bio-data, etc.)Commercial Services (Matrimonial, Astrology, Bio-data, etc.)• ––Retail Sales & Referrals (FMCG, Consumer Goods, etc.)Retail Sales & Referrals (FMCG, Consumer Goods, etc.)• ––Education Services (IT, English Speaking, etc.)Education Services (IT, English Speaking, etc.)• ––Banking/ Financial ServicesBanking/ Financial Services
• Business to Business –B2B/G2BBusiness to Business –B2B/G2B• ––Market ResearchMarket Research• ––Advertising, Branding and PromotionsAdvertising, Branding and Promotions
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Expectations from District Admn.
• Support/ Help to SCAs in locating CSCs
• Can provide Gram Panchayat/ School/ Any Govt.
Premises for nominal rent.
• Any e-governance initiative of district should focus
CSCs as citizen interface points.
• Start utilizing the CSCs for information dissemination,
Data entry, Data Collection/ MIS purposes,
popularization efforts etc
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Expectations from e Governance Managers .
• MONITORING FOR OPTIMUM UTILISATION OF
RESOURSES DEPLOYED .
• TROUBLE SHOOTING & GREVIANCE REDRESSAL
AT LOCAL LEVEL
• Coordinate for providing Gram Panchayat/ School/
Any Govt. Premises for nominal rent for CSC
• Any e-governance initiative should focus CSCs as
citizen interface points.
• Start utilizing the CSCs for information dissemination,
Data entry, Data Collection/ MIS purposes,
popularization efforts etc
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LIMITATIONS
• ELECTRICITY /POWER AVAILABILITY• RELIABLE & ROBUST CONNECTIVITY• BANKING (DEPOSITION OF COLLECTED
AMOUNT IN THE BANK ACCOUNT)• G2C SERVICES• IDENTIFICATION OF INTRESTED EDUCATED
ENTREPRENEUR
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Thank you