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Process layout

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  • 2007 Pearson Education

    D D

    D D

    G G

    G G

    G G

    M M

    M M

    M M

    A A

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    L

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    Process Layout

    Chapter 8Chapter 8

  • 2007 Pearson Education

    How Process Layout fits the Operations Management

    Philosophy

    Operations As a Competitive Weapon

    Operations StrategyProject Management Process Strategy

    Process AnalysisProcess Performance and Quality

    Constraint ManagementProcess Layout

    Lean Systems

    Supply Chain StrategyLocation

    Inventory ManagementForecasting

    Sales and Operations PlanningResource Planning

    Scheduling

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    Layout Planning

    Layout planning is planning that involves decisions about the physical arrangement of economic activity centers needed by a facilitys various processes. Layout plans translate the broader decisions about the

    competitive priorities, process strategy, quality, and capacity of its processes into actual physical arrangements.

    Economic activity center: Anything that consumes space -- a person or a group of people, a customer reception area, a teller window, a machine, a workstation, a department, an aisle, or a storage room.

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    Before a manager can make decisions regarding physical arrangement, four questions must be addressed.

    1. What centers should the layout include?2. How much space and capacity does

    each center need?3. How should each centers space be

    configured?4. Where should each center be located?

    Layout Planning Questions

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    Location Dimensions

    The location of a center has two dimensions:

    1. Relative location: The placement of a center relative to other centers.

    2. Absolute location: The particular space that the center occupies within the facility.

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    Absolute Locations vs. Relative Locations

    Original layout

    Frozen foods

    Dry groceries

    Bread Vegetables

    Meats

    Frozen foods

    Dry groceries

    BreadVegetables

    Meats

    Revised layout

    Four of the absolute locations have changed but not the relative locations.

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    Strategic Issues

    Layout choices can help communicate an organizations product plans and competitive priorities.

    Altering a layout can affect an organization and how well it meets its competitive priorities in the following ways:

    1. Increasing customer satisfaction and sales at a retail store.2. Facilitating the flow of materials and information.3. Increasing the efficient utilization of labor and equipment.4. Reducing hazards to workers.5. Improving employee morale.6. Improving communication.

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    Performance Criteria

    Customer satisfaction Level of capital investment Requirements for materials handling Ease of stockpicking Work environment and atmosphere Ease of equipment maintenance Employee and internal customer attitudes Amount of flexibility needed Customer convenience and levels of sales

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    Types of Layouts

    Flexible-flow layout: A layout that organizes resources (employees) and equipment by function rather than by service or product.

    Line-flow layout: A layout in which workstations or departments are arranged in a linear path.

    Hybrid layout: An arrangement in which some portions of the facility have a flexible-flow and others have a line-flow layout.

    Fixed-position layout: An arrangement in which service or manufacturing site is fixed in place; employees along with their equipment, come to the site to do their work.

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    A Flexible Flow Layout

    FoundryMilling

    machines

    LathesGrinding

    Painting Drills

    Office

    Welding

    Forging

    A job shop has a flexible-flow layout.

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    Line Flow Layout

    Station 1 Station 2 Station 3 Station 4

    A production line has a line-flow layout.

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    Creating Hybrid Layouts

    Layout flexibility is the property of a facility to remain desirable after significant changes occur or to be easily and inexpensively adopted in response to changes.

    A One-worker, multiple-machines (OWMM) cell is a one-person cell in which a worker operates several different machines simultaneously to achieve a line flow.

    A Cell is two or more dissimilar workstations located close together through which a limited number of parts or models are processed with line flows.

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    Machine 1

    Machine 2

    Machine 3

    Machine 4Machine

    5

    Materials in

    Finished goods out

    One Worker, One Worker, Multiple Machines Multiple Machines

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    Group Technology (GT)

    Group Technology (GT) is an option for achieving line-flow layouts with low-volume processes; this technique creates cells not limited to just one worker and has a unique way of selecting work to be done by the cell.

    The GT method groups parts or products with similar characteristics into families and sets aside groups of machines for their production.

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    Before Group Technology

    Drilling

    D D

    D D

    Grinding

    G G

    G G

    G G

    Milling

    M M

    M M

    M M

    Assembly

    A A

    A A

    Lathing

    Receiving and shipping

    L

    L L

    L L

    L L

    L

    Jumbled flows in a job shop without GT cellsJumbled flows in a job shop without GT cells

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    Applied Group TechnologyLine flows in a job shop with three GT cells Line flows in a job shop with three GT cells

    Cell 3

    L M G G

    Cell 1 Cell 2

    Assembly area

    A A

    L M DL

    L MShippingD

    Receiving

    G

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    Designing Flexible-Flow Layouts

    Step 1: Gather information Space requirements by center Available space Closeness factors: which centers need to be located close

    to one another.

    Closeness matrix: A table that gives a measure of the relative importance of each pair of centers being located close together.

    Step 2: Develop a Block plan: A plan that allocates space and indicates placement of each department.

    Step 3: Design a detailed layout.

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    Gather Information

    100'

    150'

    3 6 4

    1 2 5

    Current Block Plan

    Department Area Needed (ft2)1. Administration 3,5002. Social services 2,6003. Institutions 2,4004. Accounting 1,6005. Education 1,5006. Internal audit 3,400

    Total 15,000

    Space Requirements

    Example 8.1 Office of Budget Management

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    100'

    150'

    3 6 4

    1 2 5 Closeness Matrix

    Trips between Departments

    Department 1 2 3 4 5 61. Administration 2. Social services 3. Institutions 4. Accounting 5. Education 6. Internal audit

    3 6 5 6 108 1 1

    3 92

    1

    Departments 1 and 6 have the most interaction.Departments 3 and 5 have the next highest.Departments 2 and 3 have next priority.

    Example 8.1 Office of Budget Management

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    100'

    150'

    100'

    150'

    3 6 4

    1 2 5 Proposed Block Plan

    First put departments 1 and 6 close together

    1

    6

    Next put departments 3 and 5 close together

    5

    3

    Then put departments 2 and 3 close together

    2

    4

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    Weighted-distance method: A mathematical model used to evaluate flexible-flow layouts based on proximity factors.

    Euclidean distance is the straight-line distance, or shortest possible path, between two points.

    Rectilinear distance: The distance between two points with a series of 90 degree turns, as along city blocks.

    Applying the Weighted- Distance Method

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    Distance Measures

    Rectilinear DistanceRectilinear Distance

    ddABAB = |= |xxAA xxBB| + || + |yyAA yyBB||

    Euclidian DistanceEuclidian Distance

    ddABAB = (= (xxAA xxBB))22 + (+ (yyAA yyBB))22

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    Application 8.1

    Rectilinear DistanceRectilinear Distance

    ddABAB = |20= |20 80| + |10 80| + |10 60| = 11060| = 110

    Euclidian DistanceEuclidian Distance

    ddABAB = (20= (20 80)80)22 + (10 + (10 60)60)22

    = 78.1= 78.1

    What is the distance between (20,10) and (80,60)?

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    Example 8.2 Load Distance AnalysisCurrent Plan Proposed Plan

    Dept Closeness Distance DistancePair Factor, w d wd Score d wd Score1,2 3 1 3 2 61,3 6 1 6 3 181,4 5 3 15 1 51,5 6 2 12 2 121,6 10 2 20 1 102,3 8 2 16 1 82,4 1 2 2 1 12,5 1 1 1 2 23,4 3 2 6 2 63,5 9 3 27 1 94,5 2 1 2 1 25,6 1 2 2 3 3

    ld = 112 ld = 82

    Calculating the WD Score

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    Excel Solver evaluation of solution

    First Proposed Plan

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    Excel Solver improved solution

    Second Proposed Plan

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    Application 8.2

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    Application 8.2

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    Application 8.2

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    Other Decision Support Tools

    Automated layout design program (ALDEP): A computer software package that constructs a good layout from scratch, adding one department at a time.Computerized relative allocation of

    facilities technique (CRAFT): A heuristic method that begins with the closeness matrix and an initial block layout, and makes a series of paired exchanges of departments to find a better block plan.

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    Warehouse LayoutsOut-and-back Pattern

    The most basic warehouse layout is the out-and-back pattern. The numbers indicate storage areas for same or similar items.

    Dock Aisle

    Storage area

    Storage area

    3 5 5 6 4 2 7

    1 5 5 4 4 2 7

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    Warehouse LayoutsZone System

    Click to add titleZones Zones Control

    station Shipping doors

    Tractor trailer

    Tractor trailer

    OverflowFeeder lines

    Feeder lines

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    Office Layouts

    Most formal procedures for designing office layouts try to maximize the proximity of workers whose jobs require frequent interaction.

    Privacy is another key factor in office design. Four common office layouts:

    1. Traditional layouts2. Office landscaping (cubicles/movable partitions) 3. Activity settings4. Electronic cottages (Telecommuting)

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    Designing Line-Flow Layouts

    Line balancing is the assignment of work to stations in a line so as to achieve the desired output rate with the smallest number of workstations.

    Work elements are the smallest units of work that can be performed independently.

    Immediate predecessors are work elements that must be done before the next element can begin.

    Precedence diagram allows one to visualize immediate predecessors better; work elements are denoted by circles, with the time required to perform the work shown below each circle.

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    Line BalancingExample 8.3Example 8.3

    Green Grass, Inc., a manufacturer of lawn & garden equipment, is designing an assembly line to produce a new fertilizer spreader, the Big Broadcaster. Using the following information, construct a precedence diagram for the Big Broadcaster.

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    Line BalancingGreen Grass, Inc.Green Grass, Inc.

    66E

    2020H

    1818I

    4040D

    3030B

    2525F

    5050C4040

    A

    1515G

    AA Bolt leg frame to hopperBolt leg frame to hopper 4040 NoneNoneBB Insert impeller shaftInsert impeller shaft 3030 AACC Attach axleAttach axle 5050 AADD Attach agitatorAttach agitator 4040 BBEE Attach drive wheelAttach drive wheel 66 BBFF Attach free wheelAttach free wheel 2525 CCGG Mount lower postMount lower post 1515 CCHH Attach controlsAttach controls 2020 D, ED, EII Mount nameplateMount nameplate 1818 F, GF, G

    TotalTotal 244244

    WorkWork TimeTime ImmediateImmediateElementElement DescriptionDescription (sec)(sec) Predecessor(s)Predecessor(s)

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    Desired Output and Cycle Time

    Desired output rate, r must be matched to the staffing or production plan.

    Cycle time, c is the maximum time allowed for work on a unit at each station: 1

    rc =

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    Theoretical Minimum

    Theoretical minimum (TM ) is a benchmark or goal for the smallest number of stations possible, where total time required to assemble each unit (the sum of all work-element standard times) is divided by the cycle time. It must be rounded up

    Idle time is the total unproductive time for all stations in the assembly of each unit.Efficiency (%) is the ratio of productive time to total time.Balance Delay is the amount by which efficiency falls short of 100%.

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    Output Rate and Cycle TimeExample 8.4

    Green Grass, Inc. Desired output rate, r = 2400/week

    Plant operates 40 hours/weekr = 2400/40 = 60 units/hour

    Cycle time, c = 1/60 = 1 minute/unit

    = 60 seconds/unit

    1r

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    Calculations for Example 8.4 continued

    Theoretical minimum (TM ) - sum of all work-element standard times divided by the cycle time.

    TM = 244 seconds/60 seconds = 4.067 It must be rounded up to 5 stations

    Cycle time: c = 1/60 = 1 minute/unit = 60 seconds/unit

    Efficiency (%) - ratio of productive time to total time.

    Efficiency = [244/5(60)]100 = 81.3%

    Balance Delay - amount by which efficiency falls short of 100%.

    (100 81.3) = 18.7%

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    S1

    S2S3

    S5S4 66

    E2020H

    1818I

    4040D

    3030B

    2525F

    5050C4040

    A

    1515G

    Green Grass, Inc. Green Grass, Inc. Line Balancing SolutionLine Balancing Solution

    cc = 60 seconds/unit= 60 seconds/unitTM = 5 stationsTM = 5 stationsEfficiency = 81.3%Efficiency = 81.3%

    The goal is to cluster the work elements into 5 workstations so that the number of work-stations is minimized, and the cycle time of 60 seconds is not violated. Here we use the trial-and-error method to find a solution, although commercial software packages are also available.

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    Application 8.3

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    Application 8.3

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    Application 8.3

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    Application 8.4Finding a Solution

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    Other Considerations

    In addition to balancing a line, managers must also consider four other options:

    1. Pacing: The movement of product from one station to the next as soon as the cycle time has elapsed.

    2. Behavioral factors of workers.3. Number of models produced: A mixed-model line

    produces several items belonging to the same family.

    4. Cycle times depend on the desired output rate, and efficiency varies considerably with the cycle time selected. Thus exploring a range of cycle times makes sense.