Eight Qualities All Crisis Managers Share

1) Problem

-Solver

1) Problem

-Solver

A crisis leader should understand multiple approaches to a problem and know how to select the ideal fit for your business.

2) Proactive

2) Proactive

Be realistic about the possibility of a crisis.

Select a candidate who can look past the

improbable and into the possible.

3) Calm & Positive

3) Calm & PositiveFind a crisis manager who can keep their eye on the goal and who will help your business to conquer crisis and rebuild after.

4) Confidence

4) Confidence

Crisis managers communicate with authority, even when there

are few answers to give.

5) Be

Decisive

5) Be

Decisive

The ability to make decisions that take into account the well-being of employees, stakeholders, and the business is necessary for a crisis manager.

6) Personable

6) Personable

A crisis manager must be able to host a constant discussion with employees, other management, key stakeholders, and customers, to continuously improve and design a quality comprehensive crisis plan.

7) Team Oriented

7) Team OrientedA crisis leader

needs to have a healthy

relationship with all strategic

players to develop a plan that relates to the business as

a whole.

8) Represents the Best of Your Business

8) Represents the Best of Your Business

Designate a leader who has a full

understanding of your business and

its risks.

For more information regarding crisis communications

and management, do not hesitate to contact the

Fallston Group at 410.420.2001 or by email at

info@fallstongroup.com