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    We Complete Your SuccessCopyright IFC on behalf of Business Edge 2008. All rights reserved.

    BECOMING

    A MORE EFFECTIVEMANAGER

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    2We Complete Your Success

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    Exit

    Rules

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    3We Complete Your Success

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    Learning methods

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    Objectives

    After finishing this course, participants will be able to: recognize the needs to be effective at work;

    explain the positive attitude and behavior that should

    be followed in the workplace;

    assess their own effectiveness; identify the skills needed to improve their own

    effectiveness;

    choose appropriate forms of development;

    set a plan for personal development.

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    Content

    1.The need to be effective Whats effectiveness?

    Why do managers need to be effective?

    2.How to be effective Shifting to a positive attitude and behavior.

    Assessing your effectiveness.

    Choosing personal developmentmethods. Implementing development plan.

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    Session 1The need to be effective

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    Who are the effective managers?

    Managing effectively Time

    Plans and activities

    Quality

    Financial and physical resources

    People

    Information and communication

    Decision making

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    Effectiveness vs. efficiency

    Effect ivenessis: doing the right job;

    being result oriented;

    giving tasks for others to do.

    Eff ic iencyis to do the job right.

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    Why do managers need to be

    effective?

    Business context

    The shift from manual worker

    to knowledge worker.

    The new requirements from

    staff and tasks.

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    Why do managers need to be

    effective?

    Managers job realities

    Assign tasks to others.

    Their time belongs to everybody.

    They are always the driver.

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    Manage your time.

    Concentrate on achieving companys

    objectives.

    Promote your strengths.

    Focus on essential subjects.

    Make effective decisions.

    Applying

    Habits

    How to acquire effectiveness?

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    Session 2The ways to be effective

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    The attitude of a person is their mental

    state that involves their beliefs, feelings,values and dispositions to act in certain

    way.

    Positive attitudes

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    3 types of behaviors

    Positive behaviors

    Feel lost

    Lose / win

    Lack of caring

    Submissive

    Feel being better than others

    Win / Lose

    Offensive

    Win at any cost

    Lack of respecting others

    Aggressive

    Feel fair

    Win / Win

    Open

    Respect others

    Considerate

    Cooperative

    Assertive

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    Circle of Concern

    The problems

    which attract your

    attention or which

    you want to have

    an impact on.

    Circle of Concern

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    Circle of Concern

    Circle of Influence

    They are theproblems, which

    you can influence

    or impact on.Circle of

    Influence

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    Planning Communication

    Problem solving

    Making and taking decision Motivating staff

    Building and using authority

    Essential skills for the effective managers

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    Planning Time management

    Self organisation

    Job planning

    Essential skills for the effective managers

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    Communication

    Creating and monitoring suitable

    information channels. Presenting information.

    Communicating instructions of tasks.

    Giving and receiving feedback.

    Carrying out meeting.

    Essential skills for the effective managers

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    Problem solving

    Determining problems and difficulties.

    Choosing solutions. Using supportive tools.

    Essential skills for the effective managers

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    Making and taking decisions

    Essential skills for the effective managers

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    Motivating staff

    Essential skills for the effective managers

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    Building and using authority

    Essential skills for the effective managers

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    Assessing your own effectiveness

    Management of activities and quality. Management of financial and physical

    resources.

    Management of people and relationship.

    Management of information and communication.

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    Strengths and weaknesses

    Ways to improve effectiveness

    L i t l

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    Learning styles

    Your learning style

    Activist

    Reflector

    Pragmatist

    Theorist

    Ch i l d l t th d

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    Choosing personal development methods

    Training programs On-the-job training

    Self-learning

    Work-based project

    Ch i l d l t th d

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    Choosing personal development methods

    Based on:

    Learning style.

    Potential development methods.

    Strengths and weaknesses of every method.

    The combination of these methods.

    Ch i l d l t th d

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    Choosing personal development methods

    The learning method should besuitable for the business context

    and working condition.

    The participants must be the

    'drivers' of the personneldevelopment.

    New knowledge and skills will

    never be learnt if they are not

    applied at work.

    Implementing a personal development plan

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    Planning Implementing

    Evaluating

    Action plan

    Implementing a personal development plan

    Training programs of Business Edge

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    Training programs ofBusiness Edge

    Materials for reference

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    Materials for reference

    Adair, John (1985). Effect ive Decision Making, Pan.

    Anderson, Alan., Barker, Dennis. & Critten, Peter (1996).Effective

    Self development. UK :Blackwell.

    Senter, Howard (2003). Becom ing More Effect ive. Oxford, England:Butterworth-Heinemann. Adapted under licence by IFC BusinessEdge.

    Covey, R. Stephen (1992). The Seven Habits o f Highly Effect ivePeople. Simon & Schuster.

    De Bono, Edward (1990). Lateral Thinking for Management. Penguin. Drucker, Peter (1993). The Effectiv e Execut ive. New York, US : Harper

    Business.

    Honey & Mumford (1986). Using Your Learning Styles. Peter HoneyPublications

    Maxwell, John (2001). The Power of Att i tude. US :River Oak Publishing.

    Pedler, Mike. & Boydell, Tom (1994). Managing Yoursel f . HarperCollins.

    Contact details

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    Contact details

    PEP-MENA, IFC, World Bank GroupNile City Towers - North Tower, Cornish El Nil

    2005 C, 25th Floor,

    Ramlet Boulac, Cairo, Egypt

    WWW.ifc.org

    www.businessedge-me.com

    Tel : +(202) 24619140/50

    Fax : +(202) 24619130/60

    http://www.businessedge-me.com/english/middle.php?file=homehttp://www.businessedge-me.com/english/middle.php?file=homehttp://www.businessedge-me.com/english/middle.php?file=homehttp://www.businessedge-me.com/english/middle.php?file=home