8 - becoming a more effective manager - slides
TRANSCRIPT
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BECOMING
A MORE EFFECTIVEMANAGER
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Exit
Rules
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Learning methods
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Objectives
After finishing this course, participants will be able to: recognize the needs to be effective at work;
explain the positive attitude and behavior that should
be followed in the workplace;
assess their own effectiveness; identify the skills needed to improve their own
effectiveness;
choose appropriate forms of development;
set a plan for personal development.
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Content
1.The need to be effective Whats effectiveness?
Why do managers need to be effective?
2.How to be effective Shifting to a positive attitude and behavior.
Assessing your effectiveness.
Choosing personal developmentmethods. Implementing development plan.
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Session 1The need to be effective
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Who are the effective managers?
Managing effectively Time
Plans and activities
Quality
Financial and physical resources
People
Information and communication
Decision making
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Effectiveness vs. efficiency
Effect ivenessis: doing the right job;
being result oriented;
giving tasks for others to do.
Eff ic iencyis to do the job right.
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Why do managers need to be
effective?
Business context
The shift from manual worker
to knowledge worker.
The new requirements from
staff and tasks.
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Why do managers need to be
effective?
Managers job realities
Assign tasks to others.
Their time belongs to everybody.
They are always the driver.
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Manage your time.
Concentrate on achieving companys
objectives.
Promote your strengths.
Focus on essential subjects.
Make effective decisions.
Applying
Habits
How to acquire effectiveness?
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Session 2The ways to be effective
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The attitude of a person is their mental
state that involves their beliefs, feelings,values and dispositions to act in certain
way.
Positive attitudes
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3 types of behaviors
Positive behaviors
Feel lost
Lose / win
Lack of caring
Submissive
Feel being better than others
Win / Lose
Offensive
Win at any cost
Lack of respecting others
Aggressive
Feel fair
Win / Win
Open
Respect others
Considerate
Cooperative
Assertive
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Circle of Concern
The problems
which attract your
attention or which
you want to have
an impact on.
Circle of Concern
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Circle of Concern
Circle of Influence
They are theproblems, which
you can influence
or impact on.Circle of
Influence
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Planning Communication
Problem solving
Making and taking decision Motivating staff
Building and using authority
Essential skills for the effective managers
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Planning Time management
Self organisation
Job planning
Essential skills for the effective managers
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Communication
Creating and monitoring suitable
information channels. Presenting information.
Communicating instructions of tasks.
Giving and receiving feedback.
Carrying out meeting.
Essential skills for the effective managers
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Problem solving
Determining problems and difficulties.
Choosing solutions. Using supportive tools.
Essential skills for the effective managers
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Making and taking decisions
Essential skills for the effective managers
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Motivating staff
Essential skills for the effective managers
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Building and using authority
Essential skills for the effective managers
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Assessing your own effectiveness
Management of activities and quality. Management of financial and physical
resources.
Management of people and relationship.
Management of information and communication.
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Strengths and weaknesses
Ways to improve effectiveness
L i t l
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Learning styles
Your learning style
Activist
Reflector
Pragmatist
Theorist
Ch i l d l t th d
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Choosing personal development methods
Training programs On-the-job training
Self-learning
Work-based project
Ch i l d l t th d
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Choosing personal development methods
Based on:
Learning style.
Potential development methods.
Strengths and weaknesses of every method.
The combination of these methods.
Ch i l d l t th d
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Choosing personal development methods
The learning method should besuitable for the business context
and working condition.
The participants must be the
'drivers' of the personneldevelopment.
New knowledge and skills will
never be learnt if they are not
applied at work.
Implementing a personal development plan
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Planning Implementing
Evaluating
Action plan
Implementing a personal development plan
Training programs of Business Edge
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Training programs ofBusiness Edge
Materials for reference
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Materials for reference
Adair, John (1985). Effect ive Decision Making, Pan.
Anderson, Alan., Barker, Dennis. & Critten, Peter (1996).Effective
Self development. UK :Blackwell.
Senter, Howard (2003). Becom ing More Effect ive. Oxford, England:Butterworth-Heinemann. Adapted under licence by IFC BusinessEdge.
Covey, R. Stephen (1992). The Seven Habits o f Highly Effect ivePeople. Simon & Schuster.
De Bono, Edward (1990). Lateral Thinking for Management. Penguin. Drucker, Peter (1993). The Effectiv e Execut ive. New York, US : Harper
Business.
Honey & Mumford (1986). Using Your Learning Styles. Peter HoneyPublications
Maxwell, John (2001). The Power of Att i tude. US :River Oak Publishing.
Pedler, Mike. & Boydell, Tom (1994). Managing Yoursel f . HarperCollins.
Contact details
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Contact details
PEP-MENA, IFC, World Bank GroupNile City Towers - North Tower, Cornish El Nil
2005 C, 25th Floor,
Ramlet Boulac, Cairo, Egypt
WWW.ifc.org
www.businessedge-me.com
Tel : +(202) 24619140/50
Fax : +(202) 24619130/60
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