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TRANSCRIPT
STEPS
smallfarmnation.com
to creating a farm marketing website
THAT CONVERTS!7
• WHY are you creating a website
anyway? Sure, almost every business
needs a website, but what are your
specific goals? Do you want to sell
food online, build an email list or
what? Creating a website without a
clear & quantifiable goal is like
clearing a field, tossing out seed and
expecting a profitable harvest. Good
luck with that.
• WHAT exactly do you want visitors
to do? Conversion is everything in
web design, so your goal should be
to either get a sale or build an email
list. Make it easy for visitors to do
what you want, and each page of
your website should have a specific
conversion goal. Lead your visitors
to the actions you wan them to take.
• WHO are you trying to attract?
Don’t sweat over trying to define
your ideal customer, because they’ll
come in all shapes and sizes. But
realize that your customer is not
you. So ask yourself, “Do I know
who would buy from me and why?”
If you’re just starting out, you’ll need
to either take a cue from competitive
websites or design your copy, colors
and graphics around your values.
After all, you started this venture
because of your passion and beliefs,
right? So share...but don’t preach
them. When you get customers,
survey them to find out why they
bought. Then, incorporate what you
learn into design & copy tweaks,
because what converts a young,
urban professional is different than a
rural, retired baby boomer.
• HOW will visitors view your site?
You’re thinking, “on their computer,”
right? But 60% of search engine
queries happen on a smartphone or
mobile device. That means it’s
critical that your site uses a
responsive design that displays well
on any device. No exceptions.
• WHAT keyword or phrase do you
want to own? Here, complete this
sentence: “ I f someone types
____________ into Google, I want to
be the first listing they see.”
Whether you want to rank #1 for
“Raw Milk Texas” or “CSA Farm
Boston,” you can achieve it if you
design it in. It all starts with defining
what you want to rank for, and that
starts with knowing what your
customers will likely type into search
engines.
KNOW YOUR WHY, WHAT, WHO & HOW1STEP
CHOOSE YOUR PLATFORM2STEPWordPress, Squarespace, Weebly,
Wix…the list of available platforms goes
on and on. Each of these platforms are
Content Management Systems, or CMS.
A CMS means that you can create and
update web pages on your own,
without knowing any coding language.
And that’s great, because we all have
enough to do already.
• Each of these CMS platforms has its
own strengths and weaknesses, but
WordPress is far and away the most
popular platform. The Wall Street
Journal, Forbes, The New Yorker and
even The Roll ing Stones use
WordPress.
• WordPress is an excellent blogging
platform (great for SEO) and has
thousands of plugins, such as
WooCommerce (for ecommerce),
Yoast SEO (to target keywords) and
CoSchedule (which automatically
shares content across social media
accounts) to save you tons of time. I
also use plugins to automatically
compress images (so pages load fast,
which Google really likes), as well as
for podcasts and list building.
• I’ve built sites in Squarespace,
Weebly, Wix and WordPress. For
me, WordPress is the hands down
winner because of the customization
options. There are even plugins that
make it easy to customize CSA sign-
ups, payment and delivery choices.
• But, like any farm tool, WordPress
has a learning curve, so I get it if
you’re overwhelmed. Don’t worry,
I’ll be back later with more tips on
plugins and platform options.
• Also, with Wordpress, you’ll need to
set-up a hosting account. By
contrast, Squarespace, Wix &
Weebly are self-hosted options. But
setting up a hosting account is a lot
easier than plowing a field. Here, I
created a video that shows you how.
• Regardless of what choice you make,
you’ll likely want/need help along
the way, and the best way to get that
help is from people successfully
doing what you’re trying to do. And
connecting with like-minded folks is
the premise behind Small Farm
Nation.
Let’s say the objective is to build your
email list, and your specific goal is to
add 50 subscribers per month.
Basically, there are two parts to this
equation: 1) getting visitors to your site,
and 2) converting visitors to subscribers.
Great...so how do you get traffic?
Getting visitors to your site can be
accomplished in one of two ways;
attracting them or driving them.
Attracting visitors is accomplished
through organic search results, which is
why it’s critical that you target the right
keywords and design your pages with
that in mind. How do you do that?
You...
• Choose Your Words Wisely - Always target the keywords you want to rank for and include those words in the URL, header tags and body copy. Here’s what I mean...
• The About Page - A pet peeve of mine is the “About” page. Go to every “about” page and what does the Header (H2) tag say? “About Us.” And the URL for the page is likely myfarm.com/about-us. This does nothing to help you rank for your target keyword. Instead, how about a URL of myfarm.com/about-texas-raw-milk, and the H2 tag as “About Our Raw Milk Farm in Texas?” You get the point.
• Choose Specific Keywords for Each Page. And do the same for each blog post. Don’t just start writing, “Update from the Farm” and provide a rambling update. Well--not if you expect search engines to
HOW TOATTRACTTRAFFIC
know what you’re talking about. Instead, choose a specific keyword or phrase that you want to rank for. Put that in the URL, your H tags and in your copy. Then, when people are searching Google for that topic they’re more likely to find you.
• Take a NAP! Your business is, by definition, a local business. Right? So how do people find local businesses...with the Yellow Pages? Please! Maybe a few decades ago, but now 92% of consumers use the Internet to find a local business. As a local business, local S E O i s o f h u g e
importance. So how can you be sure you’ll show up? Your NAP (Name, Address, Phone Number) is critical to rank well in geo-targeted searches. What this means is that yo u r NA P n e e d s t o a p p e a r consistent across the web. Put your NAP on your site, your social media pages and get listed at Google My Business.
3STEP
Driving visitors is accomplished through
either advertising (paying for Facebook
ads, Google AdWords, print ads, etc.) or
social media posts (with an incentive to
visit your site).
1. Ads cost money, but save time and
expand reach. But, if you have the
budget, ads on Google, Facebook
and other platforms are a great way
to build a following quickly. An
added bonus, at least with Facebook
a d s , i s yo u ’ l l g e t va l u a b l e
demographic data about who’s
responding, helping you to better
nail down your target audience.
2. Social media posts on Instagram,
Twitter, Facebook and “the next big
thing” can eat up your entire day,
but may save you some cash. But be
careful...you don’t own all those
fans you’re so proud of--Facebook
does. So,...
• Don’t Build Your House on Rented
Land - Many small businesses build
Facebook and other social media
pages, but, let’s be clear...you don’t
own that site. It may sound good
that you have 10,000 fans, but
unless you pay Facebook and other
social platforms, your message won’t
reach 95% of them. That’s why I
recommend you prioritize building
an opt-in email list that YOU own
(more on that in the next section).
• Show Your Personality - You have an awesome personality (right?). So let
HOW TODRIVETRAFFIC
it show by using your own quirky language & images on your site and in social media. Remember...you may run a business but YOU are not a business. You’re a person trying to connect with other people. So write conversationally, like you’re talking to the person over a cup of coffee. That way your copy will resonate with visitors, you’ll stand out and you can use your words to drive traffic to your site. Just try to...
• Avoid CopyCat Language - Non-GMO, pasture-based, beyond organic...everyone says the same thing. These words are the “features” of what you do, not the “benefits.” Think about the experience from the customer’s point of view. What benefit do they long for? Do they long to enjoy non-GMO food (no) or do they long to have a trusting relationship with a local farmer to grow safe, healthy and delicious food for their family (yes)? So be different...share why you’re doing what you do, how it benefits, how it can benefit others and improve their lives.
4STEP
An email list should be regarded as your
highest-value marketing asset. Whether
you want to drive subscribers to sample
your fare at a restaurant, meet you at a
farmer’s market or purchase a product,
the surest way to reach people pre-
disposed to buy from you is via email.
So, marketing priority #1 for you (and
the main objective of your website) is to
build an opt-in email list. Here’s how.
1. Regardless of how they get to your
site, focus on CONVERTING visitors
into subscribers. Do that by offering
an incentive...a call to action.
2. Once visitors hit your site, draw
their eyes to a clear, actionable and
visible Call to Action (CTA). Now,
it’s very important that this CTA is
not only in the header on the main
page (“above the fold”), but also at
the top of the sidebar on secondary
pages and at the end of each post.
3. “Above the fold” is an imaginary
line that indicates the bottom of a
visitor’s screen, whether
a d e s k t o p o r ,
increasingly, a mobile
d e v i c e . B e s u r e t o
present an actionable
CTA above the fold to
invite visitors into a
relationship with you, as
you can see in the
example to the left on an
iPhone 5. Since “above
the fold” is where you
m a k e y o u r fi r s t
impression, use headers on pages
and blog posts that clearly explain
your offering and value.
4. Create a Lead Magnet - Don’t just
have a link that says “sign-up for
DESIGN FOR CONVERSIONupdates.” That doesn’t work well
and hasn’t for years. Instead, give
them a lead magnet of value. Of
course, this guide you’re reading is
an example of a lead magnet, but
you’ll need to create your own.
Staying with the raw milk example,
h o w a b o u t , “ C L I C K T O
DOWNLOAD, How to Make Raw
Milk Blue Cheese in 6 Easy Steps.”
Or something similar.
5. Deliver Value..Quickly - Your lead
magnet should offer real value and
be closely related to what you offer.
But that doesn’t mean it has to be
long. Many of the best “lead
magnets” are one page “cheat
s h e e t s . ” S o m e t h i n g l i k e ,
“DOWNLOAD MY CHEAT SHEET,
5 PROVEN TRICKS TO GET YOUR
KIDS TO EAT BROCCOLI.” That
could be a one-pager you could pull
off in an hour.
5STEP
KISS (Keep it Simple, Sammy :-)
Sure, the look and feel of your design is important. But visitors aren't coming to your site to see how slick your design is. Remember, you’re developing this site to accomplish your specific goals! So there’s no need or room for design elements that aren’t related to those specific goals. Just keep your design clean, crisp and as fresh as a summer tomato. Here are some tips on how to do that:
• Colors - Don’t use too many, and be sure the ones you do use go well
together. Check out coolors.co to create your own coordinated palette or to choose from popular ones.
• Typefaces - Why have a website if your content is virtually unreadable? Make sure you use easy to read typefaces and comfortable font sizes, that your text colors contrast well with the background colors, and that you have enough “white space” around your texts (vertical spacing and padding).
• Graphics - Only use graphics if they effectively draw attention to help a visitor perform a specific function. You may love that picture of your farm, but many pictures on websites are grainy, out of focus and connect only with the site owner, not the visitor. Just remember, everything is a b o u t T H E G O A L . A n d , CONVERSION is always the goal, whether to convert visitors into a customer or a subscriber. So, lay off the elements that distract your visitor from the ONE THING you want them to do- -opt- In or purchase.
BE EASY ON THE EYES
• Easy Navigation - Is it easy for visitors to contact you? To find your location? To see your menu, price list, products or delivery points? Simple and easy navigation means visitors will interact more with your site. The result? They’ll come to trust you, find you easy to work with and be open to a relationship.
• Be Creative - Just because I suggested you focus on simplistic design doesn’t mean you shouldn’t be creative and stand out. In fact, a simple design is one way you CAN stand out, since so many sites are boxy and clunky. So take some time to examine competitor’s websites, but also look at other sites related to your market...perhaps leading retailers, restaurants or distributors. See what works, what doesn’t and ask yourself the following three questions. Then incorporate best practices into your design:
1. “Where do my eyes go?”
2. “Does their design compel me to ACT?”
3. “Why or why not?”
6STEP
Just as it’s unwise to set a price for your
woodlot pork without knowing what
your real costs are to produce it, it
makes no sense to not know if your
webs i t e and soc i a l med ia a r e
performing for you. Because all this
marketing takes time you could spend
elsewhere, right?
So how do you measure success with
your website? It starts, of course, with
establishing specific goals, such as:
• rank in the top 3 on Google and Bing for the words ______ by this date ____
• attract ___# of organic visitors in the first month, and increase organic traffic by X% each month thereafter
• maintain an abandonment rate of under 10%
• convert X% of visitors to subscribers in the first month and each mon th the rea f t e r (percentages may decline over time as repeat visitors have already opted-in)
• b e g i n a n e m a i l c o m m u n i c a t i o n program, and achieve an open rate of ___% and a clickthrough rate of ____% in the first month. Increase both numbers until I achieve a constant open rate of 25% and a clickthrough rate of 4%
Of course, there are many other aspects
of your business that you’ll want to
measure, such as customer retention,
average purchase price, frequency of
purchases and so on. But we’re talking
about web design and list building here.
Here are 5 ways you can get started on
your marketing dashboard.
1.Set-up a Google analytics
(GA) account on day one.
This will make it easy for you
to measure web traffic,
abandonment rates, most
popular pages, etc.
2. Set-up a Facebook pixel on
your website...you’ll need this
down the road. (setting up
Google Analytics, Facebook, etc. is
easy with WordPress plugins)
3. Use SERPs to see where you rank
for your chosen keyword.
4. Measure monthly conversion rates
by comparing the monthly # of site
visitors (from GA) to the monthly #
of new subscribers to your list.
5. U s e y o u r e m a i l p r o v i d e r
(MadMimi, MailChimp, etc.) to
measure your email sign-ups, open
and click-through rates.
7STEP MEASURE SUCCESS
This is meant to be a super quick, tightly focused review of what you want to accomplish with your website.
If anything is confusing or doesn’t make sense, don’t fret about it.
Small Farm Nation is all about us working through these and other marketing opportunities together, so that we can all Get Growing!
I’ll be back soon with more great stuff to answer any questions and make this whole business of marketing very simple and crystal clear.
I HOPE YOU ENJOYED THIS FREE WEB DESIGN GUIDE!
THAT’S A WRAP
Tim Youngsmallfarmnat ion .com