7 fatal flaws that will doom your online store to failure

23
Fatal Flaws that will DOOM Your Online Store to 7 Failure.

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Post on 05-Dec-2014

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You're finally setting up that online store and it's sure to be a huge success. But don't commit these seven fatal flaws that will make it a failure!

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Page 1: 7 Fatal Flaws that will Doom Your Online Store to Failure

Fatal Flaws that will DOOM

Your Online Storeto

7 !

Failure.

Page 2: 7 Fatal Flaws that will Doom Your Online Store to Failure

So you’re finally setting up that online store.

Congrats! !It’s sure to be a huge success…

Page 3: 7 Fatal Flaws that will Doom Your Online Store to Failure

Provided, of course, that you

don’t !

it up by committing these 7 FATAL FLAWS

!

Page 4: 7 Fatal Flaws that will Doom Your Online Store to Failure

FATAL

FLAW #1

Focus on COMMODITYproducts.

Page 5: 7 Fatal Flaws that will Doom Your Online Store to Failure

You can’t compete with Amazon. Or Walmart. !So don’t bother. !Unique, small-batch items command a premium price and a soft spot in consumers’ hearts and minds.

#1

Page 6: 7 Fatal Flaws that will Doom Your Online Store to Failure

Pave the road to purchase with huge obstacles.

FATAL

FLAW #2

Page 7: 7 Fatal Flaws that will Doom Your Online Store to Failure

Online shopping shouldn’t feel like Basic Training. Yet too many online stores throw up obstacles like confusing navigation and complicated check-out processes. !Don’t be that guy.

#2

Page 8: 7 Fatal Flaws that will Doom Your Online Store to Failure

If registration is required before checkout,

29% of consumers

will abandontheir shopping cart.

Ano ther 10% w ill abandon their cart if the checkout process is too le ngthy.  ( )

Page 9: 7 Fatal Flaws that will Doom Your Online Store to Failure

Narrow your target audience down to “everyone.”

FATAL

FLAW #3

Page 10: 7 Fatal Flaws that will Doom Your Online Store to Failure

#3

A store built for “everyone” is a store frequented by no one. !#TRUTH

Page 11: 7 Fatal Flaws that will Doom Your Online Store to Failure

make your online store flashy, not functional.

FATAL

FLAW #4

Page 12: 7 Fatal Flaws that will Doom Your Online Store to Failure

#4

Gaga can get away with it, but you can’t. !So save the glitz and glamour for that trip to Burning Man and double-down on making sure that your online store ticks like a Swiss watch.

Page 13: 7 Fatal Flaws that will Doom Your Online Store to Failure

47% of consumersexpect pages to loadin 2 seconds or less.

40% w ill only wait 3 seconds be fore leaving the site.( )

Page 14: 7 Fatal Flaws that will Doom Your Online Store to Failure

Forget to make your products the stars of the show.

FATAL

FLAW #5

Page 15: 7 Fatal Flaws that will Doom Your Online Store to Failure

#5

Boring copy, lackluster photos, a list of features with no benefits… !SNOOZE.

Page 16: 7 Fatal Flaws that will Doom Your Online Store to Failure

Fail to deliver the goods —literally.

FATAL

FLAW #6

Page 17: 7 Fatal Flaws that will Doom Your Online Store to Failure

#6

So you’ve built the greatest online store EVER.

But your products arrive… late. !Or broken. !Or not at all. !#FAIL

Page 18: 7 Fatal Flaws that will Doom Your Online Store to Failure

34% of consumers.

Timely delivery impacts customer satisfaction for

Page 19: 7 Fatal Flaws that will Doom Your Online Store to Failure

Fail to build trust & loyalty with your customers.

FATAL

FLAW #7

Page 20: 7 Fatal Flaws that will Doom Your Online Store to Failure

#7

Nothing kills an online sale like the feeling that you’re being ‘scammed’. !Is your store worthy of my trust & loyalty? !Or am I more likely to see pigs fly this afternoon?

Page 21: 7 Fatal Flaws that will Doom Your Online Store to Failure

They say mistakes are the best way

to learn.

Page 22: 7 Fatal Flaws that will Doom Your Online Store to Failure

We say SKIP THE MISTAKES!