6th ippc km and public procurement v1.0

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6th IPPC 15-08-14 Knowledge management for public sector procurement Exploratory study and model development H.E.C. Plantinga, ProRail, Procurement Department, The Netherlands J.T. Voordijk & Department of Construction Management & Engineering, A.G. Dorée University Twente, The Netherlands

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Page 1: 6th ippc km and public procurement v1.0

6th IPPC 15-08-14

Knowledge management for public sector procurement Exploratory study and model development

H.E.C. Plantinga, ProRail, Procurement Department, The Netherlands J.T. Voordijk & Department of Construction Management & Engineering, A.G. Dorée University Twente, The Netherlands

Page 2: 6th ippc km and public procurement v1.0

6th IPPC 15-08-14

Research context

• Public sector clients,

• Construction industry,

• Multi-project portfolio,

• Several procurement systems, methods and means,

• Ambition to continuously improve procurement performance,

• By making better use of extant procurement knowledge.

• Knowledge Management

– Generally claimed beneficial for improving performance

– Presumably also important for this particular research context

• However: hardly any specific literature available

Page 3: 6th ippc km and public procurement v1.0

6th IPPC 15-08-14

Two questions on procurement knowledge

1. Which kind …?

2. How to manage …? improve procurement performance

Page 4: 6th ippc km and public procurement v1.0

6th IPPC 15-08-14

1. Which kind …?

a. Identify procurement decisions b. Identify kind of knowledge used

Page 5: 6th ippc km and public procurement v1.0

Disciplineraad UT 04-09-14

The client’s multi-project

environment

Page 6: 6th ippc km and public procurement v1.0

Disciplineraad UT 04-09-14

The client’s multi-project

environment

‘Selection process’

approach is sufficient?

Standardized

procurement strategy

yes

Portfolio of standardized

procurement instruments

e.g. Design & Construct: • Negotiated Procedure

• Qualification system • Award criteria

- price, - past performance system - CO2 performance ladder

• Contract, terms & conditions

• Indemnity insurance • Etc.

Page 7: 6th ippc km and public procurement v1.0

Disciplineraad UT 04-09-14

The client’s multi-project

environment

‘Selection process’

approach is sufficient? (re-)design process

Standardized

procurement strategy

yes

no

Range of new / adapted

procurement instruments

Portfolio of standardized

procurement instruments

e.g. Safety ladder as additional award criterium

Page 8: 6th ippc km and public procurement v1.0

Disciplineraad UT 04-09-14

The client’s multi-project

environment

‘Selection process’

approach is sufficient?

Discarded instrument

(re-)design process

Standardized

procurement strategy

yes

no

Strategic level

Tactical level

Range of new / adapted

procurement instruments

Portfolio of standardized

procurement instruments

Addition to portfolio Obsolete instrument

Page 9: 6th ippc km and public procurement v1.0

6th IPPC 15-08-14

Relevant kind of procurement knowledge?

• All such decisions are based – to some extent – on reasoning processes

• What characterizes these reasonings? => preliminary constructs

Features of (standardized)

procurement instruments

“A Design & Construct contract concerns both the design and realisation phases”

Page 10: 6th ippc km and public procurement v1.0

6th IPPC 15-08-14

Relevant kind of procurement knowledge

• All such decisions are based – to some extent – on reasoning processes

• What characterizes these reasonings? => preliminary constructs

Features of (standardized)

procurement instruments

Argumentations

“In this project, Design & Construct will improve the constructability of the design and thus reduce overall cost”

Page 11: 6th ippc km and public procurement v1.0

6th IPPC 15-08-14

Relevant kind of procurement knowledge

• All such decisions are based – to some extent – on reasoning processes

• What characterizes these reasonings? => preliminary constructs

Features of (standardized)

procurement instruments

Project experiences with

procurement instruments

Argumentations

“Compared to Design-Bid-Build, Design & Construct reduced overall cost here”

Page 12: 6th ippc km and public procurement v1.0

6th IPPC 15-08-14

Relevant kind of procurement knowledge

• All such decisions are based – to some extent – on reasoning processes

• What characterizes these reasonings? => preliminary constructs

Generalizations

Features of (standardized)

procurement instruments

Project experiences with

procurement instruments

Argumentations

“Design & Construct improves construct-ability and reduces overall cost”

Page 13: 6th ippc km and public procurement v1.0

6th IPPC 15-08-14

Relevant kind of procurement knowledge

• All such decisions are based – to some extent – on reasoning processes

• What characterizes these reasonings? => preliminary constructs

Generalizations

Features of (standardized)

procurement instruments

Project experiences with

procurement instruments

Argumentations

This kind of procurement knowledge appears to be relevant for continuous improvement.

Page 14: 6th ippc km and public procurement v1.0

6th IPPC 15-08-14

2. How to manage …?

a. Select prominent KM theory & concepts

b. Link that to the identified relevant

kind of procurement knowledge

=> Development of a first KM model

Page 15: 6th ippc km and public procurement v1.0

6th IPPC 15-08-14

Selected KM theories and concepts:

• The four KM core processes

• Tacit & Explicit knowledge

Page 16: 6th ippc km and public procurement v1.0

6th IPPC 15-08-14

Linking KM to relevant kind of procurement knowledge

Selected KM theories and concepts:

• The four KM core processes

• Tacit & Explicit knowledge

Generalizations

Features of (standardized)

procurement instruments

Project experiences with

procurement instruments

Argumentations

Page 17: 6th ippc km and public procurement v1.0

6th IPPC 15-08-14

Application

Generalizations

Features of (standardized)

procurement instruments

Project experiences with

procurement instruments

Argumentations

Linking KM to relevant kind of procurement knowledge

Selected KM theories and concepts:

• The four KM core processes

• Tacit & Explicit knowledge

Page 18: 6th ippc km and public procurement v1.0

6th IPPC 15-08-14

Application

Generalizations

Creation and acquisition

Features of (standardized)

procurement instruments

Project experiences with

procurement instruments

Argumentations

Linking KM to relevant kind of procurement knowledge

Selected KM theories and concepts:

• The four KM core processes

• Tacit & Explicit knowledge

Page 19: 6th ippc km and public procurement v1.0

6th IPPC 15-08-14

Transfer and sharing

Storage and retrieval

Application

Generalizations

Creation and acquisition

Features of (standardized)

procurement instruments

Project experiences with

procurement instruments

Argumentations

Linking KM to relevant kind of procurement knowledge

Selected KM theories and concepts:

• The four KM core processes

• Tacit & Explicit knowledge

Page 20: 6th ippc km and public procurement v1.0

6th IPPC 15-08-14

Transfer and sharing

Storage and retrieval

Application

Generalizations

Creation and acquisition

Features of (standardized)

procurement instruments

Project experiences with

procurement instruments

Argumentations

T

E

T

E

T

E

Linking KM to relevant kind of procurement knowledge

Selected KM theories and concepts:

• The four KM core processes

• Tacit & Explicit knowledge

Page 21: 6th ippc km and public procurement v1.0

6th IPPC 15-08-14

Conclusions

In order to enable continuous improvement:

Q: Which kind of procurement knowledge should be managed? A: We suggest to focus on ‘argumentations’ and ‘generalizations’.

Q: How to manage this procurement knowledge?

A: We propose a first KM model

Our next research step concerns case studies of current practices using the perspectives of this KM model.

Page 22: 6th ippc km and public procurement v1.0

Thank you for your attention!

6th IPPC 15-08-14

[email protected]