6s social media & internet roi real estate

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www.6smarketing.com December 1, 2009 December 1, 2009

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Page 1: 6S Social Media & Internet ROI Real Estate

www.6smarketing.com

December 1, 2009December 1, 2009

Page 2: 6S Social Media & Internet ROI Real Estate

www.6smarketing.com

• President, 6S Marketing• Founded 6S in 2001, 24

employees• Expert in SEO, SEM, Social Media• Worked With 400+ Clients• Speak, Sponsor & Attend Industry

Events Across North America • Helped launch the first city

crowdsourcing experiment with Foursquare in Vancouver

Page 3: 6S Social Media & Internet ROI Real Estate

www.6smarketing.com

• Succeeded in maximizing search results for SEO & SEM, now what?

• We’re trying Twitter and Facebook but are we getting R.O.I.?

• We’re not really using YouTube or Flickr… yet

• We’re not engaging in conversations with our target audience

Page 4: 6S Social Media & Internet ROI Real Estate

www.6smarketing.com

• 600+ Fans on Facebook

• 1300 Followers on Twitter

• On YouTube, Flickr, LinkedIn

• Not just participating, but leading the conversation

Page 5: 6S Social Media & Internet ROI Real Estate
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Page 7: 6S Social Media & Internet ROI Real Estate

www.6smarketing.com

Page 8: 6S Social Media & Internet ROI Real Estate

www.6smarketing.com

• Number of @ replies

• Re-tweets

• # of followers

• Traffic to your website (conversions, sales, leads)

• Links back to your website (good for SEO!)

Page 9: 6S Social Media & Internet ROI Real Estate

www.6smarketing.com

• Are you engaging in conversation?

• Are you a me me?

• Are you measuring your Twitter traffic?

• What’s your conversion rate from Twitter?

Page 10: 6S Social Media & Internet ROI Real Estate

www.6smarketing.com

• Hootsuite

• Radian6

• Bit.ly URL shortener

• Popularity: Klout, Twitalyzer, TwitterGrader

Page 11: 6S Social Media & Internet ROI Real Estate

www.6smarketing.com Photo from Jeff Pulver's 140 Characters Conference on Twitter (140conf) - June 2009(cc) David Berkowitz www.marketersstudio.com

Page 12: 6S Social Media & Internet ROI Real Estate

www.6smarketing.com

• Schedule Tweets

• Better than Tweetdeck (IMHO)

• Stats

• Quick, dirty, easy, simple

• Vancouver company

Page 13: 6S Social Media & Internet ROI Real Estate

www.6smarketing.com

Page 14: 6S Social Media & Internet ROI Real Estate

www.6smarketing.com

• URL shortener

• Ties into Twitter API

• No Frame, 301 redirect

• Stats

Page 15: 6S Social Media & Internet ROI Real Estate

www.6smarketing.com

Page 16: 6S Social Media & Internet ROI Real Estate

www.6smarketing.com

• Link social media efforts w/ Google Analytics

• Track social media traffic as campaigns

• Identify which Tweets are driving…

• Conversions, traffic, business

Page 17: 6S Social Media & Internet ROI Real Estate

www.6smarketing.com

Page 18: 6S Social Media & Internet ROI Real Estate

www.6smarketing.com

Page 19: 6S Social Media & Internet ROI Real Estate

www.6smarketing.com

• $600-$1500 per month (approx.)

• Metrics like sentiment, engagement, reach, inbound links, vote count or comment count

• Social CRM and analytics integration

• Canadian owned and operated (for now)

Page 20: 6S Social Media & Internet ROI Real Estate
Page 21: 6S Social Media & Internet ROI Real Estate

www.6smarketing.com

• Succeeded in maximizing search results for SEO & SEM, now what?

• Elixir Restaurant & Opus Bar had good reviews but needed in increase restaurant/bar reservations

• Not effectively utilizing popular online communications tools

• Not engaging in conversations with their target audience

Page 22: 6S Social Media & Internet ROI Real Estate

www.6smarketing.com

• Facebook was an obvious first choice; now with over 300 million users in 170 countries

• Set-Up a Facebook Business Page incorporating FBML, music, videos, and consulting on writing posts, how to build fan base and best practices on updating and maintaining the page to ensure long term results

• Facebook Ads were also created to promote events, hotel promotions to specific target markets; such as Valentine Day party advertisements which targeted, 20-40 yrs old, single, and live in Vancouver.

Page 23: 6S Social Media & Internet ROI Real Estate

www.6smarketing.com

• 2500 Facebook Fans in a little over 1 year

• Facebook Page receives 150-400 pageviews per week

• Facebook event invites generate results, and business

Page 24: 6S Social Media & Internet ROI Real Estate

www.6smarketing.com

Page 25: 6S Social Media & Internet ROI Real Estate

www.6smarketing.com

Page 26: 6S Social Media & Internet ROI Real Estate

www.6smarketing.com

• Promote Opus Hotel being the official hotel sponsor for the MMVAs

Page 27: 6S Social Media & Internet ROI Real Estate

www.6smarketing.com

• Photo contest of you in your "red carpet ready" pose

Page 28: 6S Social Media & Internet ROI Real Estate

www.6smarketing.com

• Fan interactions from June 22 to July 24, 2009• 41 photos uploaded with a minimum of 8,200 impressions • 275 likes added to the photos with a minimum of 55,000

impressions• 337 comments were posted on the photos with a minimum of

67,400 impressions• 5,709 page views, a 93% month over month increase in total page

views• An increase of 159 fans, this represents a 156% month over month

average increase in fans

Page 29: 6S Social Media & Internet ROI Real Estate

www.6smarketing.com

For every individual interaction made by a fan For every individual interaction made by a fan on the Opus Hotel Facebook page, on average on the Opus Hotel Facebook page, on average

an additional 200 people received an an additional 200 people received an impression related to the Opus profile through impression related to the Opus profile through

Facebook feed distributionFacebook feed distribution

• Minimum of 10,000 impressions• 50+ Tweets about the contest• 643 clicks on links to the contest

Page 30: 6S Social Media & Internet ROI Real Estate

www.6smarketing.com

Chris [email protected]

@chrisbreikss @6S_Marketing