5_ways_adtech_can_scale_account_based_marketing_final
TRANSCRIPT
Contents
Introduction ……………………………….……………………………...................3
Put Your Sales Team’s Pipeline on Steroids ...……………………..................4
SalesLoft Ramps Up Reach By 600% With ABM ……………………………...5
Wake The Walking Dead In Your Email List …………………………………….7
Kevy Breathes Life Into Dead Leads With ABM ……………….......................8
Scale Your SMB With ABM .……………………………………………………....11
Startup RenterUp Builds Buzz With ABM .…………………….......................12
Impress Your CMO With Insane ROI At Your Next Event …………………...14
Salesforce Streamlines Event Follow-Up ……………………………………...15
Fuel Your Account-Based Nurturing Fire ….…………………………………..17
Insightpool Dives Into Account-Based Nurturing …………………………....18
Share the knowledge.
Introduction
Buyer habits are changing. Today’s B2B
buyers want to engage with your marketing on
their own terms, and they expect your
marketing to cater to those expectations,
whether they’re engaging on social media,
online search, mobile, video...the list goes on.
How can marketers be everywhere their
buyers are during the selling process —
and reach all of the necessary decision
makers — without being intrusive?
This is where account-based marketing (ABM)
comes into the picture. ABM allows you to
target your marketing (typically with online
display advertising) on the account level
rather than at the individual level. This means
that you can serve up your marketing
messages via online ads to your target
accounts based on data within the ad
networks.
This increases your reach and gives you
greater exposure to other decision makers and
influencers within an account — which is
especially important at larger organizations
where a single business decision can involve
multiple key stakeholders.
But ABM is about really about advertising
at scale.
This e-book will walk through five scalable
account-based marketing strategies that you
can begin employing today.
Read through the following chapters to learn
how ABM can align your marketing and sales
teams, revive cold leads in your database,
increase your brand awareness, and more —
and check out some of the companies that are
already well on their way to achieving success
with account-based marketing.
3Share the knowledge.
Strategy 1: Put Your Sales Team’s Pipeline on Steroids
4
If you ask any enterprise (or even SMB) sales
rep what type of company they would like to
target, they should know the answer right off
the bat. And there are plenty of amazing tools
out there that allow you to generate a list of
company names, individuals, and contact
information faster than ever.
But here’s the problem:
We are all inundated by emails and calls
on a daily basis, and while these tactics
have their merits, they also have
limitations. Not everyone is waiting for a
marketing email or a sales call to start
their day (in fact, nobody is waiting for
a marketing email or sales call to start
their day) — but we’re all buyers, and we
like to consume information from multiple
channels, such as social media, mobile
apps, videos, and blogs.
Fortunately, for the sales reps and
marketers who are struggling to make
contact with their buyers via traditional
outlets like email and phone, there is a
way to address this: B2B account-based
marketing.
Let’s look at an example.
Only 2% of cold calls result in an
appointment. (LeapJob)
While the first stat indicates how difficult it is
to make contact with buyers using traditional
means, the second stat reinforces how
important it is to make some sort of contact,
period. The challenge here is how that contact
will be made.
50% of sales go to the person that
makes contact first. (InsideSales)
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Case Study: SalesLoft Ramps Up Reach By 600% With ABM
5
SalesLoft, a company that provides
prospecting automation software, does
account-based marketing amazingly well.
Each week, as their sales team identifies
new target accounts, the marketing team
creates advertising programs targeted
toward those same accounts, not just
individual leads.
As a result, they are able to increase
their reach by over 600% among those
accounts, creating awareness among all of
the decision makers and influencers within
that company.
“
Note that with account-based marketing
employed, none of the decision makers within
SalesLoft’s target companies have to visit
their website or download an eBook. Just
making sure that the CEOs, CFOs, and other
key executives are exposed to SalesLoft
messaging is enough.
With their message in front of key
individuals across mobile, social, display,
and video, SalesLoft can prompt internal
conversations among their target
companies, until before they know it —
SalesLoft suddenly has their full attention.
The next time a salesperson calls on one of
these companies, the introduction has already
been made. This is a classic example of sales
and marketing alignment.
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6
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Strategy 2: Wake The Walking Dead In Your Email List
7
Another important application for account-based marketing is “waking the dead,” or reviving
your cold and inactive leads. These leads are a valuable source of revenue just sitting in
your database — neglecting them could mean losing out on a lot of potential revenue.
You’ve already sunk time and money into acquiring those leads through numerous content
campaigns, marketing programs, and product offers. Why not try to get the most out of them?
Here’s a pretty horrifying stat:
The average inactivity for an email list is 63%. (Listrak)
As you can probably guess, sending more emails probably isn’t going to wake the dead. In
fact, those leads may start to unsubscribe if they continue to hear from you, which would
completely eliminate your chances of getting in touch with them using traditional means.
Instead of risking losing them forever, many marketers decide to just leave them alone.
Well, “no more” says Brooke Beach from Kevy, an ecommerce marketing company. Brooke
and her team do a phenomenal job generating leads and driving them to their website — and
Brooke refuses to let them go to waste after her team puts in the effort to generate
them in the first place.
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Case Study: Kevy Breathes Life Into Dead Leads With ABM
8
In order to bring inactive leads back to life, she
runs account-based advertising campaigns on
all of Kevy’s target accounts that have not been
active at any point in the last six months.
Not only does this allow her to put Kevy’s
message in front of their inactive leads, but
also the key decision makers in each
company, via a combination of mobile,
social, display, and video.
In a way, Brooke is able to create a new image
for her brand in the minds of those “dead
leads,” bringing them back to life and turning
them into entire accounts.
Now, even if that lead may not be interested,
Kevy can reach other (possibly better)
contacts within that account — just by
putting their message in front of them on
the right channel at the right time.
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Case Study: Kevy Breathes Life Into Dead Leads With ABM
9
Next time you’re thinking about reaching an audience that you have not been able to
successfully reach via email or phone, proactive advertising to a group of key decision
makers, rather than individual leads, may be your answer. The key is making sure that
they don’t forget you by keeping your brand in front of them on multiple channels.
This top-of-mind awareness is crucial to continuing the conversation.
Take a look at the next chapter to learn more about how small businesses can harness the
power of ABM within their small teams.
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10
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Strategy 3: Scale Your SMB With ABM
11
Launching a new product has never been harder.
Why? Well, for starters, there’s too much noise. Second, people only want to talk about what
they care about — and unless you’re doing a major Super Bowl ad or have a ton of brand
equity, the chances of being noticed by mainstream media are slim to none.
85% of B2B small business marketers say brand awareness is
their organization’s top goal for content marketing.
But our question to small businesses is, why do you care? You’re innovative and nimble. You
don’t need to rely on mainstream media or big-budget advertising campaigns to generate
awareness for your brand. In fact, we’d like to propose an alternative.
Account-based advertising is a great way to develop a brand awareness campaign for
your product launch with a targeted list of companies, and it can be done on a budget.
As long as you’re reaching your target accounts and making them aware of what you are
offering — in one way or another — the battle is won.
The story may not get a headline in a well-known news publication, but if you can penetrate
your target market and make your sales reps’ jobs easier when the time comes to call or
email a target account, you have made your mark.
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Case Study: Startup RenterUp Builds Buzz With ABM
12
David Favero, CEO of RenterUp, knows this
all too well. As a startup company, RenterUp
does not have an unlimited budget. But as a
smart company, they know exactly who
they need to put their message in front of
to get the biggest bang for their buck.
As a part of their account-based marketing
efforts, RenterUp uses different ad formats
for mobile, social, display, and video to
ensure that they are not only getting their
message out to market, but they’re also
doing it in a way that appeals to the media
consumption preferences of today’s
buyers.
You no longer have to be a big business to
reach buyers on the go or on their mobile
devices. All you need is account-based
marketing to hyper-target your messages
to your buyers, wherever they may be.
Read on to the next chapter to learn more about using ABM to target your event
marketing follow-ups — a topic that’s important regardless of the size of your business.
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13
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Strategy 4: Impress Your CMO With Insane ROI At Your Next Event
14
Talk to any person who does event marketing, and you’ll quickly learn that putting an event
together is extremely hard.
The biggest event marketing challenge is getting people to
respond to invites. (Hubspot)
I’ve often heard marketers express their uncertainty about the event marketing process as
a whole. How do you get the most out of your event marketing investment? How do you
make sure that the leads you collect at an event aren’t going to waste?
If you’re like many B2B companies, you’re funneling a good bit of money into event
sponsorships, booths, speaking gigs, and more. You want to make sure you’re
getting out at least as much as you’re putting in.
Let’s take a look at a few ways you can maximize your event investment with account-
based marketing.
Maximize ROI On Your Next Event
Launch A Campaign Now
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Case Study: Salesforce Streamlines Event Follow-Up
15
Let’s say that over the course of a several-
day event, you speak to 100 people.
Typically, there are one to two people per
company present, so you assume that you
now have about 50 to 75 companies on
your list to follow up with.
Most companies immediately input
these into their CRM system and begin
following up via phone or email the
following week. Hot leads typically
respond well to this and you can see an
immediate ROI from your event — but what
about all of the other leads you generated?
Well, in order to ensure no leads get
overlooked during the follow-up process,
Salesforce does things a little differently.
Like most companies, they thrive on ways
to get better ROI on marketing initiatives,
and events are no different.
Once Salesforce receives all of their leads
from an event, they place them on targeted
email nurturing programs. In addition, they
run account-based advertising
campaigns that help them create
awareness not only with each single lead,
but also with other decision makers
among their target companies.
This level of sophistication really drives
engagement at all levels of the company and
builds incredible trust between sales and
marketing. Learn more about how email
nurturing and account-based marketing work
together in chapter five.
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16
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Strategy 5: Fuel Your Account-Based Nurturing Fire
17
B2B Marketers are generating an unprecedented number of leads every month with inbound
strategies like content marketing, webinars, events, and pay-per-click advertising. But here’s
the problem:
On average, there are 5 to 7 people involved in the B2B
decision making process. (Gartner)
Keep in mind the following quote: “Sales closes accounts, not leads.” In B2B, we get too
caught up in single lead-based marketing and overlook the importance of targeting
entire accounts to reach key decision makers. For example, let’s say that every lead that
comes into your CRM also reaches out to two of your competitors. If everyone is emailing and
calling this one lead, then it’s safe to say that everyone has a fair chance of winning them over,
right?
Now, imagine that you can turn this in your favor. Instead of just calling and emailing this same
individual, who is likely being bombarded with sales messages on a daily basis, you use
account-based marketing to automatically put a message in front of all of the decision
makers that can influence the deal. Now that’s called an unfair advantage, especially when
reaching your target accounts fast is the name of the game.
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Case Study: Insightpool Dives Into Account-Based Nurturing
18
Devon Wijesinghe, CEO of Insightpool, really
understand this game. At Insightpool, every
single email nurturing program that their
marketing team has created in their marketing
automation platform has another layer: a
corresponding account-based nurturing program.
This allows them to quadruple their reach in
target companies across mobile, social,
display, and video. In fact, the account-based
advertising programs drive more traffic and
awareness within their target accounts than just
emailing that one lead over and over again.
With both email and account-based nurturing in
place, companies can stay top of mind among
multiple contacts within their target companies —
not just a single lead — throughout the length of
an increasingly long sales cycle. This improves
the likelihood of getting buy-in from key
stakeholders within an account, and
therefore, increases the likelihood of that
single lead turning into new business down
the line.
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19
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Share the knowledge.
Recap
By harnessing the power of account-based
marketing to market at the account level, not
the lead level, you can open the door to a
number of powerful marketing strategies such
as:
1. Providing air-cover ABM support for
your sales team
2. Breathing life into dead leads
3. Scaling your SMB
4. Generating insane ROI on your next
event
5. Adding fuel to your account-based
nurturing fire
Use your database to its full potential by
targeting every key stakeholder in an
account, improve the alignment of your sales
and marketing teams, increase brand
awareness, and take your event marketing
and lead nurturing strategies to a whole new
level. Join the ranks of ABM pioneers and
start seeing the benefits today!
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