5 foolproof business communication tools every company needs

BUSINESS COMMUNICATION TOOLSEvery Company Needs

Foolproof5

5 Foolproof Business Communication Tools Every Company Needs

To increase efficiency and be productive wherever you are, to simplify IT management, and to find user-friendly solutions, it’s necessary for businesses to adapt to the changing times.

An area that is constantly changing is how people communicate. Today’s business communication tools are enabling small, medium, and large companies to achieve all of the above and more.

So, how can you determine the right tools for better internal communication?

First, determine any problems that need to be addressed ... and then consider the following solutions to solve those problems.

Here are 5 business communication tools to get you started.


1

Social Intranet Software

What’s the problem?

• No easy way to stay current with company announcements / news• Communication break down between employees and departments• Documents go missing or get buried in email• No clear orientation policy for new employees and interns• Too much paperwork

Here’s the solution.

Having a central portal where everybody can access relevant information, communications, documents, and contracts in one place.

Social intranet software makes this possible and saves you money by lowering IT maintenance costs. An intranet also makes for a more flexible workforce. This boosts productivity and ensures everybody is working towards the same goals.


Social Intranet Software1


2

Online Workspaces with Chat & Messaging


• No platform or designated space for project teams to collaborate• No effecient way to stay current and track progress of projects• Communication and files getting lost in email


Collaborative spaces with private, group messaging, and chat capabilities keep teams working together. These spaces are important when managers need updates on projects or when they need to communicate with team members.

Online workspaces are especially important when employees are spread across geographical locations in different time zones.

They can also be used to share files (with a drag and drop function) and to search for a contact or conversation to refer to something from the past.


Online Workspaces with Chat & Messaging2


3

Cases & Ticketing: Issue Tracking Software


• No efficient way to assign the right employees to customer queries • Customer queries are lost• An increase in customer service calls


A case and ticketing system is one of the best business communications tools to have. It enables your customers or employees to submit a case or ticket, get it assigned to the right employee, and have it resolved on time.

Issue tracking software helps centralize customer support queries, track open issues, track team productivity, prioritize the most important questions, and collect valuable customer feedback.


Cases & Ticketing: Issue Tracking Software3


4

Internal Blogs & Videos


• Low levels of employee engagement • Little to no employee feedback on your company intranet• An increasing ratio of lurkers to active participants


The brain processes visual information 60,000 times faster than text.

When you post internal blogs and videos across your company intranet, you’ll increase employee engagement, traction, and retention. Try creating training videos, videos messages from managers, behind-the-scenes footage, etc.

Blogs and infographics are especially suited for marketing departments to demonstrate and explain processes. They are visually appealing and help communicate instructions quickly and easily.


Internal Blogs & Videos4


5

Discussion Forums


• Employee questions go unanswered • Management is divided on who to go to for queries• A lack of knowledge sharing


A space where employees can ask questions and discuss projects helps bond everybody within the organization, and brings them closer together.

Discussion forums are great for archiving organizational knowledge that may not be easily disseminated elsewhere. For example, veteran workers can show new employees what’s what within your company, helping them get up to speed quickly and with little to no mistakes along the way.


Discussion Forums5

About AxeroAxero is the leading provider of social intranet software for small and medium sized businesses. Our product, Communifire, is a central, instantly searchable hub for your teams, conversations, and documents.

Today, Communifire powers social intranets, collaboration spaces, knowledge management, and internal social networking. Our estimated user base is over one million people. You might have even heard of some of our customers, like Toyota, Hyundai, Bravo, Schneider Electric, About.com, and USA State and local governments.

Replace your outdated, socially challenged intranet software with Communifire, the intranet solution for teams that hate intranets. 100% useful. 100% customizable. 100% loved by nearly a million people.

More information can be found at https://axerosolutions.com.

https://axerosolutions.com?utm_campaign=inbound&utm_medium=comm-tools-SS&utm_source=ebook

The Central, Instantly Searchable Hub for Your Teams, Conversations and Documents.100% useful. 100% customizable. 100% loved by nearly a million people.

We’ll help you evaluate Communifire for your business, no sales pitch.

Contact Us: Phone: 1-888-976-4446 | Contact: http://info.axerosolutions.com/contact-us | Web: https://axerosolutions.com

See Communifire in Action

START FREE TRIAL SCHEDULE A DEMO

http://info.axerosolutions.com/contact-us?utm_campaign=inbound&utm_medium=comm-tools-SS&utm_source=ebook

https://axerosolutions.com?utm_campaign=inbound&utm_medium=comm-tools-SS&utm_source=ebook

http://info.axerosolutions.com/try-communifire?utm_campaign=inbound&utm_medium=comm-tools-SS&utm_source=ebook

http://info.axerosolutions.com/schedule-a-communifire-demo?utm_campaign=inbound&utm_medium=comm-tools-SS&utm_source=ebook