4d beyond ohsas 18001 creating a culture that strives for safety and health excellence

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    Beyond OHSAS 18001

    Creating a Culture thatStr ives fo r Safety & Health

    Excel lence

    14thNOSH Congress

    OSHC, Quezon City

    Engr. Nomer A. Reynaldo

    AVP- SHESQ

    SN Aboitiz Power Group

    ASPPI National President

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    Company profile : the partnership

    Creating a Culture that Strives for OSH Excellence

    AEV, Inc is the public holding company

    of one of the largest conglomerates

    in the Philippines

    SN Power is a joint venture between

    Statkraft and Norfund of Norway

    Power generation and

    distribution are major

    components of AEVs

    core businesses

    SN Powers current initiatives

    are developing building,

    acquiring, and operating

    hydropower assets in

    Latin America, Asia,

    and Africa

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    Plant profile acquisitions from the government

    Creating a Culture that Strives for OSH Excellence

    360 MW Magat

    Hydropower plantIsabela, Ifugao

    Took over April 25, 2007

    105 MW Ambuklao

    Hydropower plant

    Bokod, BenguetTook over July 10, 2008

    On-going rehabilitation

    132 MW Binga

    Hydropower plant

    Itogon, BenguetTook over July 10, 2008

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    OSH Milestones and Accomplishments

    Creating a Culture that Strives for OSH Excellence

    GKK Award 2012, 2014 - OSHC, DOLE

    Safety Milestone (SMILE)BWC

    TCCLS Award - DOLE Reg. Office

    Anvil Award- Transport Safety

    OHSAS 18001, ISO 14001, ISO 9001

    Accumulated, combined 8 M work-hours

    and more ..

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    6

    The way things were (7 years ago.. baseline OSH practices)

    Creating a Culture that Strives for OSH Excellence

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    Benchmark standards . . . huh

    Creating a Culture that Strives for OSH Excellence

    Legal standardminimum requirement

    Industry standards

    Internationally accepted framework (ISO,

    ILO, IFC, etc.) Company management systems framework

    Are the company OSH risks acceptable? ALARPLevel?

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    Set Up

    Set Up and Shake Up

    Safe

    tyandHealthPerformance

    Time

    Gap Assessment

    o Risk mapping (HIRAC)

    o SNAP OSHMS Framework as

    standard

    o Minding the Gap

    o OHSAS 18001 certification is onegoal (part of OSHMS) for process

    excellence

    Shake Up

    Creating a Culture that Strives for OSH Excellence

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    Creating world class OSH systems

    Set up

    Document &

    Measure

    Set up

    Implement &

    Measure

    Review

    &

    Shake up

    Creating a Culture that Strives for OSH Excellence

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    When we started we said we need stronger processes

    People

    Process

    Culture

    People

    Process

    Culture

    acquisition phasedevelopment and

    implementation phase

    Creating a Culture that Strives for OSH Excellence

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    11

    OSH Management System Framework

    Leadership and Commitment

    Policy and Strategic Objectives

    Management Review

    Corrective Action & Improvement

    Monitoring

    Planning & Procedures

    Risks and Hazards

    Management

    CorrectiveAction

    Audit

    Organization, ResponsibilitiesResources, Standards & Documentation

    Corrective Action & Improvement

    Implementation

    SNAPs Management System for OSH

    Creating a Culture that Strives for OSH Excellence

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    The way things were: Tokke Project

    Tokke Plant in Western Norway was

    built in 1955. Project took a span of 15years. During those times , fatalinjuries were considered normaloccurrence in this type of project.

    8 water power stations

    tunnels and power stationsinside granitemountain

    1,500 persons atwork at peak level.

    1,000 MWcapacity

    23 fatalities

    Creating a Culture that Strives for OSH Excellence

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    OSH Changing Strategies

    0

    5

    1015

    20

    25

    30

    3540

    45

    50

    55

    60

    No. of

    Incidents

    0

    5

    1015

    20

    25

    30

    3540

    45

    50

    55

    60

    Time

    ProsedyrerCompetence

    Equipment, Tools

    Technology

    Proceduresand

    Systems

    Creating a Culture that Strives for OSH Excellence

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    Excavation Works in Drop Shaft:The way we do things may take some time

    Early Practices in the

    Hydropower Plant Construction

    Construction Works in

    AmbuklaoYear 2009

    Creating a Culture that Strives for OSH Excellence

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    Why change?

    If you do what youve always done, youll get what

    youvealways got!

    One fatality is

    one death too

    many. What

    maybe

    acceptable in

    the past is no

    longer

    acceptable

    today.

    Creating a Culture that Strives for OSH Excellence

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    Breaking Old Safety Paradigms

    I have been doing this thing for many

    years. Why change our practices?

    An accident will not happen to me.

    Accidents only happen to others.

    We are already safe enough.

    Sales and production are more important than safety.

    You cant make everything idiot proof.

    When push comes to shove, safety loosens.

    Management is more concerns with insurance rates and legal

    liabilities.

    People are careless.

    Creating a Culture that Strives for OSH Excellence

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    Take-Away Lesson: ISO & OHSAS Discipline

    Establish the objective and processes

    necessary to deliver results in accordance withcustomer requirements and the organizationspolicies

    PLAN

    CHECK

    DO

    ACT

    Implement the processes

    Monitor and measure processesand product against policies,objectives, and requirementsfor the products and report the

    result

    Take actions to continually improve processes

    Creating a Culture that Strives for OSH Excellence

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    No incident to report.

    What you can measure, you can manage P.D.

    Creating a Culture that Strives for OSH Excellence

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    Leading kpi and Lagging kpi

    Traditional OSH KPI Proactive OSH KPI

    - Number of worker fatalities- Number of lost time incidents/illnesses

    - Total Recordable Case Frequency

    - No. of Medical Treatment Cases

    - No. of Restricted work cases

    - No. of Motor Vehicle Accidents- Cases of Regulatory non-compliance

    - No. of First aid cases

    - Costs incurred from an accident

    - Man-hours exposure without LTI

    - Hazards reporting (# of Report of UnwantedOccurrences or RUO) and hazard control action

    item closure %

    - Safety Audit finding closures %

    - OSH Management System expectations, closure

    of gaps %

    - No. of OSH training conducted vs. No. of OSHtraining planned

    - Emergency drill action items vs. Emergency

    action items closed

    - No. of Safety Committee meetings

    - Results of OSH Climate surveys

    Creating a Culture that Strives for OSH Excellence

    h d h k

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    20

    Why Set Up and Shake Up?

    These workers failed to get home to their loved

    ones . . .

    o If you are able to operate a plant for a day

    without any fatal injury, why not work for a

    weeka month. a year or even for a lifetime

    without one.

    Creating a Culture that Strives for OSH Excellence

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    OSH Changing Strategies

    0

    5

    10

    1520

    25

    30

    35

    40

    45

    50

    55

    60

    No. ofIncidents

    0

    5

    10

    1520

    25

    30

    35

    40

    45

    50

    55

    60

    Time

    ProsedyrerCompetence

    Equipment, Tools

    Technology

    Procedures

    and

    SystemsOSH-Culture

    Leadership and commitmentPersonal behaviour

    Teamwork & partnership

    Organizational learning

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    Striking a balance . . .

    People

    Process

    Culture

    People

    Process

    Culture

    People

    Process

    Culture

    acquisition phasedevelopment and

    implementation phasewhere we want to be

    Creating a Culture that Strives for OSH Excellence

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    Is Safety first here?

    Supervisor

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    It used to be first until it became a second priority

    Sometimes sales, production,

    profit and cost pressure cantake precedence over our

    safety and health

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    Is Safety first?

    No Safety is a Value not a Priority!

    Do values and priorities affect

    our attitudes and behavior

    towards safety?

    Value- is a principle or desired

    quality.

    Priority- precedence in date,goals, positions or could be a

    superiority in rank or position.

    Creating a Culture that Strives for OSH Excellence

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    Value vs. Priority

    Priorities:

    - Can and will change

    frequently

    - Something that takes

    precedence over another

    - Can be easily influenced by

    others or circumstances

    - Waiver, a form of compromise

    Safety First!

    Values:

    - Dont easily change

    - Not readily influenced by

    others or circumstance

    - Takes a life change to

    change a value

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    Why shouldnt Safety be first?

    Safety must be an integral

    part of line managementsresponsibility

    Safety should rank up there

    with other company

    objectives such as cost,productivity, quality

    Safety need not rank higher

    nor should it rank lower.

    Senior line management should manage OSH the same

    way it manages other sustaining priorities such as

    productivity, cost and quality.

    Creating a Culture that Strives for OSH Excellence

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    What is Safety then?

    Safe means not being at risk, not the absence of accidents. Able

    to control hazards to attain an acceptable level of risk.

    Achieving a zero injury or accident is possible, but removing all

    risks from an industrial setting is not.

    Safety is first with the company predicated false belief with thechance that the sense of responsibility is diminished, or worse,

    removed.

    - employers responsibility to provide safe work environment

    - proactive self-accountability is the responsibility of each

    employee

    Creating a Culture that Strives for OSH Excellence

    Where are you now in the Culture Ladder?

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    30

    Where are you now in the Culture Ladder?

    Directors Safety Alliance Limited

    Pathological

    Bureaucratic

    Reactive

    Proactive

    The safety culture is how we do things around

    here. Business culture = safety culture.

    Safety leadership and values drive continuous

    Improvement across organisation.

    Criticism encouraged.

    We have systems in place to manage all hazards.

    Lessons learned enable local improvements.

    Safety is important, we do a lot every time we

    have an accident

    Who cares as long as were not caught. Conceal

    problems if possible. If caught, blame individuals

    and move on.

    Generative

    6

    The Safety Culture LadderProf Patrick Hudson

    Creating a Culture that Strives for OSH Excellence

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    Set Up

    Understanding Continual Improvement

    Sa

    fetyandHealth

    Performance

    Time

    Shake Up

    FadeFade

    Shake Up

    Fade

    Shake Up

    Creating a Culture that Strives for OSH Excellence

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    32

    Striking a balance . . .

    People

    Process

    Culture

    People

    Process

    Culture

    People

    Process

    Culture

    acquisition phasedevelopment and

    implementation phasewhere we want to be

    Creating a Culture that Strives for OSH Excellence

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    What is Culture of Safety all about then?

    A Culture of Safety is a way of life of a group of workers, which

    is dedicated to elimination of all workplace incidents andinjuries.

    The way we do

    things out here!

    Could be as simple

    as that!

    Components of a World Class Safety & Health Culture

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    Components of a World Class Safety & Health Culture

    Acknowledgment of the high risk, error-prone nature of an

    organizations activities

    Blame-free environment where individuals are able to report

    errors or close calls without punishment.

    Expectation of collaboration across ranks to seek solutions to

    vulnerabilities.

    Willingness on the part of the organization to direct resources to

    address safety and health concerns.

    Visible safety leadership

    Nobody gets hurt ultimatemeasurement

    Creating a Culture that Strives for OSH Excellence

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    Cultural Values Applicable to Safety

    Interpersonal responsibility

    Person centeredness Co-workers helpful and supportive

    of one another

    Friendly

    Open and sensitive personal

    relations Creativity

    Achieving goals

    Strong feelings of credibility

    Strong feeling of interpersonal

    trust

    Resiliency

    Creating a Culture that Strives for OSH Excellence

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    What line management should do?

    Set the EXPECTATIONSfor the entire organization.

    COMMUNICATEthese expectations to the organization.

    Demonstrate COMMITMENTto these expectations during tours,

    meetings and one-on-one discussions.

    Provide reasonable RESOURCES; i.e., provide the right to

    succeed.

    Track progress and hold the organization ACCOUNTABLE.

    RECOGNIZEand REWARDprogress and performance.

    Creating a Culture that Strives for OSH Excellence

    Making Waves

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    37

    Making Waves

    Leader

    Creating a Culture that Strives for OSH Excellence

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    Management vs. Leadership

    Management

    Functional

    Job-focused Objectives

    What to do ?

    Engage the mind

    Leadership

    Cultural

    People-focused Vision and values

    Why do it ?

    Engage the heart

    Discuss distinctions

    What relevance gives this for HSE performance ?

    We need them both, but to achieve deeply motivation and personal

    engagement it`s critical to touch the heart

    Creating a Culture that Strives for OSH Excellence

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    39

    Activators Behavior Consequence

    Personal Values

    Attitude

    Life experiences

    Knowledge

    Co. Culture

    Peer influence

    Leaders

    influence

    Family

    Industry

    network

    Friends

    Individual

    Company

    Social context

    What employees should do? .. Sphere of influence

    i dd

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    40

    Maturity Ladder

    h k Y

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    41

    Thank You

    Creating a Culture that Strives for OSH Excellence

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    For more information or to let us hear from you,

    please visit: www.snaboitiz.com

    You may also email us at: [email protected]