42203060 a study on competition analysis done for zuari cements ltd

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    A STUDY ON COMPETITION ANALYSIS DONE FOR

    ZUARI CEMENTS LTD

    Yerraguntla, Kadapa (Dt)

    PROJECT REPORT

    Submitted in partial fulfillment of the

    Requirement for the Award of the Degree of

    MASTER OF BUSINESS ADMINISTRATION

    (Sri Venkateshwara University)

    BY

    J. KIRAN KUMAR

    ( Reg.No. 380998018 )

    Under the Esteemed Guidance of

    Mr. GURUNATHAM NAIDU, MBA

    Assistant Professor

    Department of management studies

    SRI VIDYANIKETHAN INSTITUTE OF MANAGEMENT( Affliated to Sri Venkateswara University )

    Sree sainath nagar, A.Rangampet

    TIRUPATI-517102

    2008-2010

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    ACKNOWLEDGEMENT

    I express my sincere thanks to Mr. PAVAN KUMAR, HR MANAGER. For

    his valuable suggestions and co-operation during the completion of project work.

    I express my sincere thanks to Mr. K.R.VENKATESH, MARKETING

    MANAGER for his valuable suggestions and co-operation during the completion of

    project work.

    I express my sincere thanks to Mr.CH.RAVI, MANAGER(P&A), for his

    valuable suggestions and co-operation during the completion of project work.

    I express my sincere thanks to Mr.R.RAJA SEKHAR REDDY, for his

    valuable suggestions and co-operation during the completion of project work.

    I express my sincere thanks to Dr.C.S.G.KRISHNAMACHARYULU

    DIRECTOR, SVIM, TIRUPATI, &, SVIM for encouragement, guidance and

    valuable suggestions.

    (J.KIRAN KUMAR)

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    DECLARATION

    I here by declare that the project report entitled A STUDY ON

    COMPETITION ANALYSIS DONE FOR ZURARI CEMENTS LTD is actual

    work done by me for the partial fulfillment for the award of Master Degree in Business

    Administration Affiliated to SVU,TIRUPATI.

    (J.KIRAN KUMAR)

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    CONTENTS

    Chapter 1

    Introduction

    Industry profile

    Company profile

    Product profile

    Chapter 2

    Deals with topic under study

    Need for the study

    Objectives

    Scope of the statement

    Limitations

    Chapter 3

    Research methodology

    Chapter 4

    Data analysis & interpretation

    Chapter 5

    Findings

    Suggestions

    Conclusion

    Appendix

    Questionnaire

    Bibliography

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    INTRODUCTION

    Cement finds its use in various construction activities like building, dams,

    bridges, Colonies, railway sleepers, aerodromes etc., Different grades of cement are

    being use in different kinds of work depending on the strength and load - bearings

    requirements. However in all colonial housing construction activities, it is the 43 and 53

    grades of cement that are in prevalent use in the society, at large.

    For various reasons, particularly population explosion and urge on the part of

    major chunk of the population to build their own houses, however small may be, within

    the budget constraints and also because of the housing loan schemes as offered by banks,

    both nationalized and private and other co-operative societies and other cooperation etc.

    The 43 & 53 grade cement market is fast expanding and managerial skills are supporting

    its growth. But the branded cements are in developing stage.

    Though there were only a few players in the cement market in sixties and

    seventies, of late the competition, with so many players more or less the same quality of

    cement, at least in the eyes of the individual and at more or less the same price.

    What makes a particular brand click and what makes a particular brand a flop is

    the subject of this project and the purpose of this survey meant elicit the perceptions of

    individual and their preferences which have a substantial bearing on the sales turn over of

    any brand cement.

    The present study is descriptive in character all the information gathered from primary

    sources and secondary sources. Because of time constrain, the entire population of

    audience could not be covered and hence a stratified random sampling was restored to in

    lien of census.

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    Though every care was taken to eliminate bias, both on the part of the interviewer

    and the respondents, an element of the bias, to some extent might have crept in the

    tendency on the part of humans to behave artificially particularly when observed cant by

    passed altogether. However, there was the enthusiasm on the part of the surveyor as a

    business Study and a lot of encouragement was forth coming of the executive circles

    spread across a spectrum of cement industries.

    Based on the survey, an analysis, comprising graphical and statistical tools was

    make and consequently the research has arrived at various findings and conclusions and

    based on these, a list of recommendations were made to the ZUARI CEMENT in view of

    the cut throat competition and the predicament of the dealers while selecting a brand of

    cement.

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    INDUSTRY PROFILE

    ABOUT THE INDUSTRY:

    Cement, and steel, is one of the basic materials for the technical development of

    the country. Consumption is universally recognized as an index of the economic

    development of country.

    Cement industry in India is nearly eight decades old, the first cement plant

    having been commissioned in 1914 at Boradhpur(Gujarat).The cement industries growth

    has been slow and even mainly on account of the statutory price and distribution control

    for over forty years. Consequently, the targets of capacity and production fixed undersuccessive five-year plans did not fully materialize. This trend was reversed in 1977 and

    climate of accelerated growth set in with the announcement of a formula for new

    investment based on 12% post return, the policy of partial decontrol announced in 1982

    gave further boost to the cement industry.

    In the wake of new policy, ambitious and comprehensive modernization

    expansion programs have been under taken by the industry which include conversion

    measures; comprehensive adoption of latest technology, such as the use of vertical raw

    materials precalcinators and installations of pollution control devices, setting up of

    captive power units, modernization of quarry operations etc.

    India is the third largest producer of cement in the world after China and Japan.

    Though the Indian cement industry has come a longer way in terms of production yet the

    percapita consumption is 87 kgs in India is abysmally low when comparing to the world

    average of 200 kgs.

    The cement industry has passed through various stages. Tight price and

    distribution control in the 70s with resultant sluggish growth, partial decontrol and

    massive investment in the late 80s and severe market recession and abrupt slow down of

    pace of growth is the early 90s and in the last two years. With firming up cement prices,

    the industry witnessed a recovery in 1994, which turned up a boom in 1994-1995.

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    As such all the cement players have shown lower bottom lines and some even

    have shown huge losses as the capacity addition outpacing the growth in demand. The

    implication is that prices are likely to remain under pressure mainly northern and central

    part of the country where the capacities are very high.

    The Indian cement industry now in the midst of consolidation phase, has seen its

    fortunes flagging in the 4 last 18-24 months, A full in construction activity and dismal

    infrastructure development have led to poor off take and as result low capacity utilization

    and falling prices have dogged the industry. However, recent developments. Suggest

    signs of modest revival. The last five years of 2002-2008 have shown a definite change

    for the better.

    PERFORMANCE OF CEMENT INDUSTRY:

    (Including mini and white cements, in million tones)

    Price and distribution controls:

    During Second World War, cement was declared essential under the defense of

    India rules and brought under price and distribution controls which resulted in sluggish

    growth. The installed capacity reached only to 27.9 MT by the year 1980-81 partial

    decontrolling in February 1982, was announced under this scheme levy cement quota was

    fixed for the units and the balanced could be sold in the opened market. This resulted in

    extensively modernization and expression drive, which can be seen from the increase in

    the installed capacity to 59 MT in 1988-89. In comparison with the figure of mere

    27.9MT in 1980-81, an increase of almost 111percent.

    At present there are 60 companies in large sector having 1230 plants constituting a

    total installed capacity of 100.30 MT industry total turnover is around Rs.20,000 cores

    the total production was about 96.73 MT during the 2005-06 which is around 14.61%

    more than 2004-05. in 2006-07 the industry grew by 11 present in the current it is

    expected to grow by 13 percent over the year between 1982-83 to 2006-07 the cement

    consumption recorded a growth of 12-13 percent compounded annually against the

    GDP growth. The demand as improved and there is pick in the rural market.

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    During the current year the production have increased to 37.64 MT in the first 6

    months-registering 5.02 percent growth over the corresponding period in the year.

    Export:

    Cement, a high volume product is extremely thinly traded commodity recently India

    did not export any cement at all. Therefore though the country is the third largest

    producer of cement in the world yet its presence in the global market is negligible. Our

    exports have reached 8 MT only in 2006-07.

    Future:

    The consumption of cement is determined by factors influencing the level of housing

    and industrial construction irrigation projects, roads and lying of water supply and

    drainage pipe etc. These factors in turn are determined by the level and the growth of

    GDP and its sectional composition, capital formation, Development expenditure, growth

    in population level of urbanization, cost of obtaining credit and other factors. But the

    domestic market for cement is mainly from the housing and building activities. While the

    consumption for infra structure development has been low. Exactly reverse is the

    scenario of the developed nations where bulk of the cement is consumed for constructing

    roads, bridges, dams etc.

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    Considering a huge capacity addition particularly in the northern region out; acing

    the demand growth has created a surplus situation in the respective area, such capacity

    utilization is likely to comedown and price realization also might continue to be under

    pressure there by squeezing in the margins.

    But the southern region is likely to enjoy the present status for some more time. At the

    same time the inter region price differences is also likely to vanish more(or) less with

    number of Gujarat based plants making in road to the southern marked by using sea route

    transport. To sum up, the industry is heading towards a situation of competitions and

    price wars. As such only cost efficient and strong brand image companies are expected to

    perform well. There will be more mergers and acquisitions taking part as seen in the last

    one year. Another major development in the industry will be the emergence of the new

    concepts ready-mix concrete (RMC). RMC will be an eco-friendly and high quality

    product with a lot of time saving. Another major development be large players will be to

    set up bulk terminals to minimize the distribution chain.

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    COMPANY PROFILE

    Zuari cement and Italcementi, the new binding strength

    Zuari cement is now fully owned by the Italcementi group, the fifth largest

    cement producer in the world and the biggest in the Mediterranean region. With net sales

    of five billion Euros in 2005 and a capacity of 70 million tones, Italcementi has a strong

    presence in over 19 countries. Now in India, with its inherent strengths, Italcementi is all

    Italcementi set to give the building industry, cement thats truly international.

    Italcementi believes in customer satisfaction through continuous quality

    improvement. This belief reflects in the groups Quality Management system that

    compiles with ISO9001:2000 standards. This system covers all the processes, across all

    the group companies, to ensure that the product delivered to costumers is nothing short of

    world class.

    The export market is Zuaris another key focus area. In fact, in the year 2005-

    2006, the companys innovative marketing strategies have earned its the reputation of

    being the leading exporter of cement in South India. Recognizing Zuaris noteworthy

    efforts in the exports front is the fact that, Sri Vishnu Cement Limited has won the

    prestigious CAPEXIL certificate of merit for the year 2005-06.

    While technology is just one of its strengths, there are many other factors that

    contribute equally to Zuaris success. These include superior work force and de-

    centralized quality assurance teams, which ensure every bag of cement that leaves the

    plant matches customers expectations.

    The Zuari Agro Limited (ZACL) was conceptualized on 12 th May, 1967 with

    main object of manufacturing, distributing and marketing of fertilizer and otheragriculture inputs. Zuari cements is a division of Zuari Industries Limited, a company

    prompted by the house of Birla and multination giant USX, having its registered office at

    jai Kissan office at jai kissan bhawan, Zuari Nagar, Goa.

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    Zuari cement is running under the flagship of Zuari Agro chemicals Limited.

    Zuari cement is strategically located 6Kms away from Yerraguntla town of Kamalapuram

    Taluk in Kadapa, Andhra Pradesh. Railway line has been laid connecting the Yerraguntla

    station.

    Zuari cement formerly known as Texmaco Cement, taken over by Zuari Agro

    Chemicals limited in year 1994. The plant was modernized and upgraded to increase the

    production capacity of 1500 TPD to 5000 TPD. In 1994 Zuari Agro Chemicals Limited

    took over Texmaco Cement on a lease basis and later in 1995 February 7 th it acquired it

    for amount of Rs.137.78 crores. Texmaco Limited commenced its production in 1985

    with an installed capacity of 150 TPD. By the introduction of best technology, the

    capacity enhanced to 5500 TPD. By the Acquisition of Vishnu cements the annuals

    capacity of the plant has gone up to 3.5 million tones.

    Zuari Groups have identified cement as one of the core business to grow. It has

    therefore, been decided to constitute a separate corporate entity and hire off cement

    business to it. To accelerate the growth and achieve capacity addition quickly, it decided

    to from a joint Venture with Ital cement group was identified to be suitable partner for

    pursuing growth.

    Zuari and Italcementi group have agreed to form a 50:50 joint venture.

    Italcementi group is the largest producer and distributor of cement in Europe and one of

    the leaders in World Market place. The group operates in 13 countries including

    Belgium, Canada, France, Greece, Italy, Moracco, Spain, Turkey and U.S. with recent

    acquisitions, in Bulgaria, Kazakhastan and Thailand.

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    SOURCE OF RAWMATERIAL:

    The core raw materials required for manufacture of Zuari Cement plant are

    Limestone, Iron core bauxite and gypsum. The Lime stone is being excavated from the

    plant which in the leased area another vital called coal is supplied by Singareni Collieries

    Co Limited and Western Coal fields by surface transport to the plant.

    The required water for the process is being met from bore well located in the

    plant. The required water for the process is being met from bore well located in the plant

    site. Zuari Cement manufactures both 43 and 53 Grade and Super fine and offers superior

    quality products monitoring at each stage of production process with help of

    computerized control system.

    KEY FEATURES OF ZUARI CEMENTS PROCESS TECHNOLOGY:

    Complete homogenization of limestone is achieved by stacking the limestone

    in stockpiles with the used of stackers and reclaiming it through reclaimers.

    The optimum ratio of raw mix is attained by the use of X-Ray Analyzer and

    Automatic Weigh Feeders, which are liked to the centralized Computer ControlRoom.

    Sorting it in Continuous Fluidized Silo attains reduced variability in kiln feed

    and complete homogenization of raw meal. This ensures that every grain of

    cement is of consistent quality.

    The totally computerized monitoring systems enable quality clinkerisation. It

    dictates the optimum retention time in the precalciner and the kiln Equipped

    with a six-stage double stream preheated cyclone system, the precalciner only

    adds to the quality.

    The modern closed circuit grinding units have a high efficiency separator that

    produces finer particles of cement hydrates, this yields cement matrix with a

    lower pore diameter. This in turn gives concrete of high density and low

    permeability.

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    ADVANTAGE OF ZUARI CEMENT:

    With a superior and wide range of cement catering to every conceivable building

    need, ZUARI CEMENT is today a formidable player in the cement market. Here are just

    a few reasons why Zuari Cement is the choice of millions of India.

    Very low free lime content and high proportion of silicates, providing silicate

    gels of high impermeability, makes ZUARI CEMENT extremely resistant to

    acids, alkalis, chlorine and sulphur. Lowest magnesia content ensures reduced

    tensile cracks.

    Owing to greater fineness ZUARI CEMENT, concrete obtained is dense and

    highly impermeable. Hence, it is free from segregation, honeycombing and sand

    rum. This prevents the passage of air and water (the two chief agents of

    corrosion) through the hardened concrete.

    The later requirements for zuari cement are less because of very low lime

    content. This leads to low heat of hydration and drying shrinkage, as a result, cracks dont

    appear in the concrete. Captive power plant with diesel gensets takes care of 80% of thetotal power requirement state-of-the-art wagon tippler efficiently handles good quality

    coal, which is the homozinized with stacker and reclaimed for generating power. The

    plant it is also equipped with vertical coal mill.

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    Product profile

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    Product profile

    Zuari Cement manufactures and distributes its own main product lines of cement .We aim to optimize

    production across all of our markets, providing a complete solution for customer's needs at the lowest

    possible cost, an approach we call strategic integration of activities.

    Cement is made from a mixture of 80 percent limestone and 20 percent clay. These are crushed and

    ground to provide the "raw meal, a pale, flour-like powder. Heated to around 1450 C (2642 F) in

    rotating kilns, the meal undergoes complex chemical changes and is transformed into clinker. Fine-

    grinding the clinker together with a small quantity of gypsum produces cement. Adding other

    constituents at this stage produces cements for specialized uses.

    Zuari Cements range of cement

    Zuari Superfine Cement Zuari 43 Grade Cement Zuari Superfine P53 Cement

    http://www.zuaricements.com/scripts/productsPPCsuperfine.aspxhttp://www.zuaricements.com/scripts/productsOPC43.aspxhttp://www.zuaricements.com/scripts/productsOPC53.aspxhttp://www.zuaricements.com/scripts/productsOPC53.aspxhttp://www.zuaricements.com/scripts/productsOPC43.aspxhttp://www.zuaricements.com/scripts/productsPPCsuperfine.aspxhttp://www.zuaricements.com/scripts/productsPPCsuperfine.aspxhttp://www.zuaricements.com/scripts/productsOPC43.aspxhttp://www.zuaricements.com/scripts/productsOPC53.aspx
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    PPC Superfine

    Quality Parameters Of Zuari Superfine Cement

    Test

    Physical Properties

    Zuari

    Superfine

    BISI 489 -

    (Part-1):1991

    FINENESS

    Setting Surface M2/Kg 350.0 300.0

    SOUNDNESS

    Lechatlier Method (mm)

    Auto clave (%)

    1.0

    0.02

    Not more than 10

    Not more than 0.8

    SETTING TIME

    Initial minutes

    Final minutes

    120-140

    200-220

    Not less than 30

    Not more than 600

    COMMPRESSIVE STRENGTH MPa

    3days

    7days

    28days

    38.0

    47.0

    60.0

    Not less than 16.0

    Not less than 22.0

    Not less than 33.0

    CHEMICAL REQUIREMENTS

    Loss of ignition

    Insoluble residue

    Magnesium Oxide

    Lime saturation factor

    Sulphuric Anhydride

    Alkalis

    Chlorides

    Declared % of fly ash used

    1

    12

    1.3

    1.3

    -

    0.01 (X) 15%

    Not more than 5%

    X + 4.0(100-X)/100

    X= Declared % of

    Fly ash % will not

    vary more than +- 3.0%

    Not more than 6%

    Not more than 3%

    Not more than 0.05

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    Products - OPC 43 Grade

    Quality Parameters Of Zuari 43 Grade Cement

    Test

    Physical Properties

    Zuari

    53 Grade

    BIS

    8112-1989

    FINENESS

    Setting Surface M2/Kg 300.0 225.0

    SOUNDNESS

    Lechatlier Method (mm)

    Auto clave (%)

    0.5-1.0

    0.05-0.06

    Not more than 10

    Not more than 0.8

    SETTING TIME

    Initial minutes

    Final minutes

    85-110

    150-180

    Not less than 30

    Not more than 600

    COMMPRESSIVE STRENGTH Map

    3days

    7days

    28days

    35.0

    45.0

    58.0

    Not less than 23.0

    Not less than 33.0

    Not less than 43.0

    CHEMICAL REQUIREMENTS

    Loss of ignition

    Insoluble residue

    Magnesium Oxide

    Lime saturation factor

    Sulphuric Anhydride

    Alkalies

    Chlorides

    Declared % of fly ash used

    0.8-1.0

    0.6-0.8

    1.0-1.5

    0.85-0.90

    1.0-1.20.12

    Not more than 5%

    Not more than 2%

    Not more than 6%

    0.66-1.02

    3.00Not more than 0.8

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    Products - OPC 53 Grade

    Quality Parameters Of Zuari 53 Grade Cement

    TestPhysical Properties

    Zuari43 Grade

    BIS

    12269-1987

    OPC-53

    FINENESS

    Setting Surface M2/Kg 330.0 225.0

    SOUNDNESS

    Lechatlier Method(mm)

    Auto clave(%)

    0.5-1.0

    0.05-0.06

    Not more than 10

    Not more than 0.8

    SETTING TIME

    Initial minutes

    Final minutes

    85-110

    150-180

    Not less than 30

    Not more than 600

    COMMPRESSIVE STRENGTH MPa

    3days

    7days

    28days

    39.0

    52.0

    63.0

    Not less than 27.0

    Not less than 37.0

    Not less than 53.0

    CHEMICAL REQUIREMENTS

    Loss of ignition

    Insoluble residue

    Magnesium Oxide

    Lime saturation factor

    Sulphuric Anhydride

    Alkalies

    Chlorides

    Declared % of fly ash used

    0.8-1.0

    0.6-0.8

    0.5-1.00.90-0.93

    1.0-1.2

    0.16

    Not more than 4%

    Not more than 2%

    Not more than 6%0.80-1.02

    3.00

    Not more than 0.8

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    NEEDFORTHESTUDY

    In the current scenario, there is heavy competition in the cement industry. Zuari

    cement is one of the major companies in the cement industry facing cut-throat

    competition. Unless we tell them, we cant sell them, which means that people will not

    buy products until they become aware.

    A STUDY ON COMPETITION ANALYSIS DONE FOR ZUARI

    CEMENTS will help in studying the awareness of zuari cement in the market when

    comparing to other brands, which enables to analyze sales of the company in the view of

    competition. A careful and thorough study of the different factors enables the company to

    withstand to the changing situations of the environment and suggests suitable strategies to

    the company.

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    OBJECTIVES

    To find the main competitors of zuari cement.

    To find the retailers Brand awareness on zuari cement when compare to other

    brands.

    To find the effect of advertisement by zuari cement on retailers.

    To compare the Brand awareness of zuari cement with other brands.

    To find the customers awareness on zuari cement with other brands.

    To find out most selling brand in the market.

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    SCOPE OF THE STUDY

    The project work A STUDY ON COMPETITION ANALYSIS DONE FOR

    ZUARI CEMENTS with reference to zuari cements ltd in kadapa district, to find how

    the competition is going on cement industry in kadapa district.

    It is also intended to know the effect of advertisement on building awareness on

    zuari cements.

    This study also considers the comparisons of awareness of other cement brands

    with zuari cement.

    This study also considers finding the major competitors for the zuari cement in

    kadapa district.

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    LIMITATIONS

    The study is conducted from retailers point of view.

    The study is confined to kadapa district region only.

    The biasing in the respondents view can be ignored.

    The accuracy of the answers depends upon the mode and interests of

    respondents.

    The study is limited to 8 weeks.

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    RESEARCH METHODOLOGY

    RESEARCH DESIGN:

    A research design is considered as the frame work or plan for a study. That guides

    as well as helps in collection and analysis of data. A sound research is the basis of

    success of any formal market research. The present study is descriptive type.

    Nature of data:

    The data collected for this study were mainly primary in nature. There are first

    hand information which is retailers opinions, expectations and awareness to wards the

    help line. Besides the secondary data were also collected from company brochures,

    journals and websites.

    Source of data:

    Primary data collected from the target retailers in Kadapa district.

    Secondary data were collected from company brochures, records and websites.

    Methods of data collection:

    The method adapted to elicit information from retailers in through a structured

    questionnaire that contains closed, open ended questions. The reasons for choosing the

    questionnaire method are primary due to qualitative nature of the study.

    (1) primary data:The primary data are that information which is collected afresh and

    for the first time, and thus happen to be original in character. Primary data can be

    collected in marketing research by three basic methods. Viz., survey, observations

    and experiments.

    SURVEY METHOD:

    Survey is the most commonly used method of primary data collection in

    marketing research. This method is highly flexible. Survey research is the systematic

    gathering of data from respondents through questionnaires. A questionnaire will

    contain a list of questions to be answered in the survey.

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    (2) Secondary data:

    The secondary data are those which have already been collected by some

    other agency and which have already been processed. In this study researcher used the

    secondary method for collecting details from the company records, magazines and other

    marketing journals.

    Survey:

    Wide range of information about retailers opinions, exceptions and awareness

    were gathered through survey from kadapa district with structured questionnaire.

    SAMMPLE DESIGN:

    Sample unit:

    The sample units were the retailer of Cement Company.

    Sample size:

    The sample size is 100, in kadapa district.

    Sample method:

    A simple random sampling was adapted in Kadapa district.

    STATISTICAL TOOLS USED:

    For the purpose of analysis, Chi-square test, weight average method and

    percentage method are used for calculations and the results were interpreted. This test

    was used to minimize the error of the data collected. Graphs were used to represent the

    data for the better and accurate interpretation of the results.

    Simple tools are used for analysis purpose. They are as follows:

    1. percentages analysis

    2. weighted Average method

    PERCENTAGES ANALYSISPercentages refer to a special kind of ratio in making comparison between two or

    more data and to describe relationships between the data. Percentage can also be used to

    compare the relative terms, the distribution of two or more series of data.

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    Percentage = No. of Respondents X 100

    Total Respondents

    WEIGHTED AVERAGE ANALYSIS

    There are cases where the relative importance of the different items is not

    the same. When, this is so, the researcher can use the weighted arithmetic mean. The

    weight stands for the relative importance of the different items. The formula for

    computing weighted arithmetic mean is:

    Xw =WX / W

    Where -- Xw represents the weighted arithmetic mean

    --X represents the variable values, i.e.,X1,X2,Xn.

    --W represents the weights attached to variable values, i.e.

    W1, W2Wn, respectively.

    An important problem that arises while using weighted mean is regarding

    selection of weights. Weights may be either actual or arbitrary. i.e., estimated. Needless

    to say, if actual weights are available, nothing likes this. However, in the absence of

    weights, arbitrary or imaginary weights may be used. The use of arbitrary weights may be

    lead to some error, but it is better that no weights at all. In practice, it is found that if

    weights are logically assigned keeping the phenomenon in view, the error involved will

    be so small that it can be easily over looked.

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    DATA ANLYSIS & INTERPRETATION

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    TABLE-1

    TYPE OF BUSINESS RUNNING BY RESPONDENTS

    Options Number of respondents Percentage

    Retailing 52 52

    Wholesaling 48 48

    Total 100 100

    FIGURE-1

    INFERENCE:

    From the above table it can be inferred that 54% of respondents are dealing through retailing and 48% are dealing through wholesaling.

    TABLE-2

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    EXPERIENCE OF THE RESPONDENTS

    IN THE FIELD OF DEALERSHIP

    years Number of respondents Percentage

    Less than 1 year 11 11

    1 5 years 42 51

    5 10 years 31 22

    More than 10 years 16 16

    FIGURE-2

    INFERENCE:

    From the above table it can be inferred that 11% of respondents

    are having below 1 year of experience, 42% of respondents are having 1-5

    Years of experience, 31% are having 5-10 years of experience and 16% are

    having more than 10 years of experience.

    TABLE-3

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    TYPE OF SHOP WHERE PRODUCT IS SELLING

    Type of shop No of respondents Percentage

    Exclusive cement shop 72 72

    Cement /hardware 24 24All building materials 4 4

    Figure-3

    INFERENCE:

    From the above table it is clear that 72% of respondents are dealing the

    product through exclusive cement shops, 24% are dealing through cement /hardware

    shops and 4% through all building material shops.

    TABLE-4

    PRESENTLY DEALING BRANDS

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    Brands No of respondents Percentage

    Ultratech 24 16.66

    Zuari 48 33.33

    Penna 35 24.3

    Coromandel 18 12.5

    ACC 5 3.47

    Others 14 9.72

    Figure-4

    INFERENCE:

    From the above facts, it can be inferred that 33.3% of the respondents are

    dealing zuari followed by 24.3% dealing penna, 16.66% dealing ultratech, 12.5% dealing

    coromandel, 3.47% dealing ACC, 9.72% dealing other brands.

    TABLE-5

    DEALERS WHO HAVE DEALT WITH ZUARI CEMENT

    Response No of respondents Percentage

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    YES 42 42

    NO 58 58

    FIGURE-5

    INFERENCE:

    From the above facts, it can be inferred that 58% of the dealers have not

    yet dealt with zuari cement and 42% have dealt with zuari cement at least once.

    TABLE-6

    FACTORS INFLUENCING TO BE A DEALER (for all brands)

    Factors No of respondents Percentage

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    Sales volume 8 8

    Quality 64 64

    Customer choice 10 10

    Good service 3 3

    price 15 15

    FIGURE-6

    INFERENCE:

    From the table , it can inferred that 64% of respondents preferred the

    product due to quality, 15% of respondents preferred due to price, 10% due to customer

    choice, 8% due to sales volume,3% due to good service.

    TABLE 7

    FACTORS INFLUENCING TO BE A DEALER (for zuari)

    Factors No of respondents Percentage

    Sales volume 5 10.4

    Product quality 34 70.8

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    Customer choice 6 12.5

    Good service 3 6.8

    price 0 0

    FIGURE-7

    INFERENCE:

    From the above table it is clear that 70.8% of respondents preferred zuari

    cement due to quality, 12.5% due to customer service, 10.4% due to sales volume, 6.8%

    due to good service and none for price.

    TABLE 8

    MAJOR CUSTOMERS FROM THE DEALERS

    Options No of respondents Percentage

    Household customers 72 72

    Builders/contractors 28 28

    FIGURE 8

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    INFERENCE:

    From the above facts, it is clear that 72% of customers are household

    customers and remaining are builders / contractors.

    TABLE 9

    MOST PREFERED GRADE BY CONSUMERS

    Options No of respondents Percentage

    Opc 53 grade 65 65

    Opc 43 grade 0 0

    Ppc super fine 15 15

    Others 20 20

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    FIGURE 9

    INFERENCE:

    From the above table, it can be inferred that 65% of respondents revealed

    that customers prefer opc 53 grade and 15% revealed that customers prefer for ppc

    superfine and 20% revealed that customers prefer for others.

    TABLE 10

    TABLE SHOWING PRICING OF ZUARI CEMENT

    Level No of respondents PercentageHigh 64 64

    Moderate 8 8

    Low 0 0

    Not known 28 28

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    FIGURE 10

    INFERENCE:

    From the above table, it can be inferred that 64% of the respondents

    opines that pricing of zuari cement is high, 8% opines that it is moderate, none are opines

    that it is low, 28% are not aware of pricing of zuari cement.

    TABLE 11

    TABLE SHOWING PACKING OF ZUARI CEMENT

    Level No of respondents Percentage

    Excellent 12 12

    Very good 14 14Good 25 25

    Fair 14 14

    Poor 7 7

    Not known 28 28

    FIGURE 11

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    INFERENCE:

    From the above table, it can be inferred that, 12% of respondents opines

    that packing of zuari cement is excellent, 14% said it is very good, 25% said it is good,

    14% said it is fair, 7% said it is poor and 28% are not aware of packing zuari cement.

    TABLE 12(a)

    EFFECT OF THE INCREASING ADVERTISEMENT ON IMPROVING SALES

    Response No of respondents Percentage

    Yes 74 74

    No 26 26

    FIGURE 12(a)

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    INFERENCE:

    From the above table, it is clear that 74% of respondents are think that

    advertisements play a major role in improving sales and 26% are think that it is not plays

    a major role.

    TABLE 12(b)

    THEN WHAT MEDIA PREFERENCE FOR CEMENT PRODUCTS

    Media No of respondents percentage

    Print Media 6 6

    Electronic Media 29 29

    Outdoor Media 65 65

    FIGURE 12(b)

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    INFERENCE:

    From the above facts, it can be inferred that 65% of dealers said that

    outdoor media is good, 29% said that electronic media is good, 6% said that print media

    is good for cement advertisements.

    TABLE-13

    WHAT DOES THE CUSTOMERS LOOKS FOR

    IN ANY BRAND FOR CONSUMPTION

    Particulars No of respondents PercentageHigh quality 18 18

    Low price 29 29

    Brand image 10 10

    All the above 43 43

    FIGURE-13

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    INFERENCE:

    From the above table it can be inferred that, for consumption the product,

    18% of customers looks for in the brand for high quality, 29% looks for low price, 10%

    for brand image,43% prefer for all the above.

    TABLE-14

    AWARENESS OF SALES PROMOTIONAL TECHNIQUES

    FOLLOWED BY THE COMPANY

    Awareness No of respondents Percentage

    Yes 34 34

    No 66 66

    FIGURE-14

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    INFERENCE:

    From the table it can be inferred that, 34% of the respondents are aware of

    sales promotion techniques followed by the company and 64% of the respondents are not

    aware.

    TABLE-15

    BEST BRAND PREFERRED BY THE DEALERS

    Brands No of respondents Percentage

    Ultratech 20 20

    Zuari 33 33

    Penna 24 24

    Coromandel 12 12ACC 4 4

    Others 7 7

    FIGURE-15

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    INFERENCE:

    From the table it can be inferred that, 33% of respondents prefer zuari as a

    best brand followed by, penna with 24%, ultratech with 21%, coromandel with 12%,

    ACC with 4%, others with 7% .

    TABLE-16

    BEST BRAND PREFERED BY THE CUSTOMERS

    Brands No of respondents percentage

    Ultratech 15 15

    Zuari 35 35

    Penna 27 27

    Coromandel 10 10

    ACC 4 4

    Others 9 9

    FIGURE-16

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    INFERENCE:

    From the above facts, it can be inferred that 15% of respondents said that

    customers prefer for ultratech, 35% of respondents said that zuari, 27% said that penna,

    10% said that coromandel, 4% said that ACC, 9% said that others.

    WEIGHTED AVERAGE METHOD-1

    TABLE-17

    RANKING OF FACTORS THAT INFLUENCE THE DEALERS

    TO PURCHASE ZUARI CEMENT

    Factors R1(X1)

    W=6

    R2(X2)

    W=5

    R3(X3)

    W=4

    R4(X4)

    W=3

    R5(X5)

    W=2

    R6(X6)

    W=1

    Quality

    56 30 10 2 1 1

    Sales

    Volume 36 25 20 10 7 2

    Custome

    r

    Choice

    6 8 9 20 28 29

    Price

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    2 8 10 12 38 30

    Packing

    1 2 4 10 35 48

    Food

    service 8 21 9 21 20 21

    Formula Weight = Wx / W

    Quality = (56 x 6) + (30 x 5) + (10 x 4) + (2 x 3) + (1 x 2) + (1 x

    1)

    = 535 / 21

    = 25.47

    Sales Volume = (36 x 6) + (25 x 5) + (20 x 4) + (10 x 3) + (7 x 2) + (2x 1)

    = 467 / 21

    = 22.23

    Customer

    choice = (6 x 6) + (8 x 5) + (9 x 4) + (20 x 3) + (28 x 2) + (29 x 1)

    = 257/21

    =12.23

    price = (2 x 6) + (8 x 5) + (10 x 4) + (12 x 3) + (38 x 2) + (30 x 1)

    = 234/21

    = 11.14

    packaging = (1 x 6) + (2 x 5) + (4 x 4) + (10 x 3) + (35 x 2) + (48 x 1)= 180/21

    = 8.57

    good service = (8 x 6) + (21 x 5) + (9 x 4) + (21 x 3) + (20 x 2) + (21 x 1)

    = 313/21

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    = 14.90

    Factors Weights Percentage Overall Ranking

    Quality 25.47 27 1

    Sales volume 22.23 23.5 2

    Customer service 12.23 12.9 4

    Price 11.14 11.78 5

    Packaging 8.57 9.06 6

    Good service 14.90 15.76 3

    WEIGHTED AVERAGE METHOD-2

    TABLE-18

    RANKS OF THE MOST SELLING BRAND

    Brands R1(X1)

    W=9

    R2(X2)

    W=8

    R3(X3)

    W=7

    R4(X4)

    W=6

    R5(X5)

    W=5

    R6(X6)

    W=4

    R7(X7)

    W=3

    R8(X8)

    W=2

    R9(X9)

    W=1

    Zuari

    44 27 15 8 3 1 1 1 --

    Ultratech

    18 15 11 10 5 4 9 15 13

    Penna

    25 20 16 10 6 6 5 5 7

    Coromandel

    9 8 4 7 6 7 16 24 19

    ACC

    4 5 -- 5 4 5 19 36 25

    Nagarjuna

    -- -- 1 1 1 -- 1 37 59

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    Priya

    2 -- 2 -- 8 4 5 30 39

    Panyam

    1 -- -- 1 2 2 9 40 45

    DC

    diamonds 1 -- -- 1 -- 2 2 44 50

    Formula weights = Wx / W

    Zuari = (44x9)+(27x8)+(15x7)+(8x6)+(3x5)+(1x4)+(1x3)+(1x2)+(0x1)

    = 789 / 45

    = 17.53

    ultratech = (18x9)+(15x8)+(11x7)+(10x6)+(5x5)+(4x4)+(9x3)+(15x2)+(13x1)

    = 530 / 45

    =11.77

    Penna = (25x9)+(20x8)+(16x7)+(10x6)+(6x5)+(6x4)+(5x3)+(5x2)+(7x1)

    = 623 / 45

    =13.8

    coramandel = (9x9)+(8x8)+(4x7)+(7x6)+(6x5)+(7x4)+(16x3)+(24x2)+(19x1)

    = 388 / 45

    = 8.62

    ACC = (4x9)+(5x8)+(0x7)+(5x6)+(4x5)+(5x4)+(19x3)+(36x2)+(25x1)

    = 300 / 45

    = 6.66

    Nagarjuna = (0x9)+(0x8)+(1x7)+(1x6)+(1x5)+(0x4)+(1x3)+(37x2)+(59x1)

    = 154 / 45

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    = 3.42

    priya = (2x9)+(0x8)+(2x7)+(0x6)+(8x5)+(4x4)+(5x3)+(30x2)+(39x1)

    = 202 / 45

    = 4.48

    panyam = (1x9)+(0x8)+(0x7)+(1x6)+(2x5)+(2x4)+(9x3)+(40x2)+(45x1)

    = 185 / 45

    = 4.11

    Dc.diamonds = (1x9)+(0x8)+(0x7)+(1x6)+(0x5)+(2x4)+(2x3)+(44x2)+(50x1)

    = 167 / 45

    = 3.71

    Brands Weight Percentage Overall Ranking

    Zuari 17.53 23.56 1

    Ultratech 11.77 15.8 3

    Penna 13.8 18.5 2

    Coromandel 8.62 11.58 4

    ACC 6.66 8.9 5

    Nagarjuna 3.42 4.5 9

    Priya 4.48 6.02 6

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    Panyam 3.71 4.98 8

    DC

    diamonds 4.11 5.52 7

    Findings

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    FINDINGS

    Based on the information collected, it is clear that 52% are dealings through

    retailing and 48% dealing through wholesaling.

    16% of respondents have more than 10 years experience in their field and theywere in a better position to rate the attributes and satisfaction level regarding

    varies brands of cements, 42% have 1-5 years of experience, 31% have 5-10 years

    of experience and 11% have less than 1 year experience.

    It is clear from the data collection that 33.33% of the respondents prefer zuari

    cement.

    Based on information collected, it is clear that 64% of the respondents to prefer

    product quality.

    Through the analysis I found that 70% of the respondents are said to quality of

    zuari cement is good when comparing to other brands.

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    Through this based on respondents respondence,65% of customers prefer for opc

    53 grade and 15% prefer to ppc superfine and 20% prefer for other cements.

    Media preference for cement products is mainly out door media which is

    65%followed by outdoor media with 29% prefer to electronic media & 6%prefer

    to print media.

    Based on information collected, it is clear that most of the respondents said that

    the price is high for all cement brands.

    Regarding the packing of zuari cement, majority of respondents opines that it is

    good and it is of 25%, followed by excellent with 12%, v.good with 14%, fair

    with 14%, poor with 7%.

    34% of dealers prefer to zuari, followed by penna with 24%, ultratech with 17%,

    and coromandel with 13%, others with 12%.

    Through weighted average method, it can be find out that quality is the main

    factor that influences dealers to purchase zuari cement followed by sales volume,

    good service, customer choice, price, packing.

    In the ranking, among the most selling brands, zuari is the top selling brand and it

    occupies first place followed by penna, ultratech, coromandel, ACC and others.

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    Suggestions

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    SUGGESTIONS

    Company should try to make more dealers.i.e. the distribution network needs to

    be strengthened and dealers should be encouraged by the way of incentive

    schemes to rush the product.

    The management should take care of smaller dealers along with bigger dealers.

    The management should maintain consistent rating policy for all the dealers.

    Zuari cements may concentrate extensively on advertising as to improve the

    awareness of the product.

    According to my perception through maximum people said the price of zuri

    cements is high, the management has to concentrate on the pricing strategies for

    the increase of sales of zuari cements.

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    Zuari needs to maintain more flexibility in packing, so that the product will be

    made more attractive to all the consumers, contractors and masons.

    For creating high brand image, a clear promotional strategy and a planned

    advertising campaign is necessary.

    The company has to conduct different types of meetings in order to improve the

    communication with the contractors, dealers, masons and engineers.

    The company can undertake promotional activities specifically directed to the

    builders and dealers to boost sales.

    The company may go with a competitive scheme with price allowance for bulk

    package, transport, warehousing facilities and gift schemes etc.,

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    Conclusion

    CONCLUSION

    In the recent years we will find a growing consumers demand for cement due tothe infrastructure development and housing. Because of intensive demand fort

    cement more than 15 players came into the market with their marketing

    strategies. The dealers are major sellers of the cement and whole perception will

    really makes the difference. The dealers are becoming very conscious about the

    quality, credit, price, strength and durability of cement. They need better cement

    at competitive price.

    In zuari cement, advertisements have to play a vital role to attract more no. of

    consumers to purchase their products and also play an important role to improve

    their sales.

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    The zuari cement is slowly setting the insights of builders because of its quality

    and affordability. There was a good satisfaction among the dealers of zuari

    despite its market reach is limited.

    On the whole, the quality aspects of zuari cement are superior in the views of

    dealers and it is positional as quality-affordable cement in the market.

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    Questionnaire

    A STUDY ON COMPETITION ANALYSIS DONE FOR ZUARI CEMENTS

    NAME :

    ADDRESS :

    PHONE NO. :

    1.Type of business [ ]

    (a) Retailing (b) Wholesaling

    2. How long have you been in this field? [ ]

    a)Less than 1 year b)1-5 years

    c)5-10 years d)above 10 years

    3. What type of shop is this ? [ ]

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    a)Exclusive cement shop b)cement/hardware

    c)All building materials

    4. At present Which brands of cements are you dealing ? [ ]

    a)Ultra tech b) Zuari c)coromandel

    d) penna e)ACC f)Others

    5.If zuari , which factors influence you to be a dealer of Zuari cement? [ ]

    a) Sales volume b) Quality c) Customer choice

    d) Good service e) Others

    6. If others, which factors influence you to be a dealer? [ ]

    a) Sales volume b) Quality c) Customer choice

    d) Good service e) Others

    7. Who are the major buyers from you? [ ]

    a) Household customers

    b) Contractors/builders

    c) Others

    8. Which cement grade would most preferable by the customers? [ ]

    a)Opc 53 grade b)Opc 43 grade

    c) Ppc super fine d)others :

    9.Why did you prefer the brands you are dealing with? Rank accordingly.

    BrandSalesVolume Quality Customer Good others

    Ultratech

    Zuari

    PennaCoromandel

    ACC

    others

    10.(i) Do you think that advertisements play a major role in improving [ ]

    Sales of cement?

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    a)yes b)No

    (ii)Which media do you prefer for cement advertisement? [ ]

    a)Electronic :i)T.V ( ) ii)Radio ( ) iii )Internet ( )

    b)Print :i)Newspaper( ) ii)Magazine ( ) iii)others ( )

    c)Outdoor :i)Hoarding ( ) ii)Bill boards( ) iii)Wall painting ( )

    11.In case of price, how do you feel about the pricing of the product ?

    Brand High Moderate Low

    Ultratech

    Zuari

    Penna

    Coromande

    l

    ACC

    others

    12. In case of quality, Rank according to your preference.

    Brand Setting time Strength Fineness Colour Overall Rank

    Ultratech

    Zuari

    Penna

    CoromandelACC

    others

    13.In case of packing, how do you feel about the packing of the product ?

    Brand Excellent V.Good Good Fair Poor

    Ultratech

    Zuari

    Penna

    Coromandel

    ACC

    others14. Are you aware of sales (trade & customer) promotional techniques?

    given by the company ?

    (a) (b)

    15.Based on the above factors , which is the most preferred brand by the customers ?

    Brand Rank

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    Ultratech

    Zuari

    Penna

    Coromandel

    ACC

    others

    16. According to you , which is the best brand taking into consideration all the factors

    specified in the above questions ?

    Brand: (1)

    (2)

    (3)

    Comments:

    Suggestions:

    Thank you very much sir for spending your valuable time.

    ( Signature&seal )

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    BIBLIOGRAPHY

    Marketing Management: PHILIP KOTLER

    11th Edition

    PHI publications

    Marketing Research: (i) Gilbert A . churchill,Jr. &

    Dawn lacobucci

    9th

    Edition

    THOMSON&SOUTH-WESTERN crp

    (ii) Dr.D.D.Sahrma

    2nd Edition,published year, 2000

    Sultan Publishing House.

    Research Methodology: C.R. Kothari

    2nd Edition, published year 2002

    Wishwa prakaasham publications

    Statistical Techniques: S.P.Gupta

    11th Edition

    S.C & Co. publication, 1997.

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    Websites: http://www.google.com

    http://www.zuari.com

    http://www.google.com/http://www.zuari.com/http://www.google.com/http://www.zuari.com/