23507521 globsyn business school
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Contents :Contents :
ØBrand Overview
ØCurrent Market Position
ØMarketing Strategies
ØOther Strategies
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CosmeticsCosmetics ::
üDefinition of cosmetics industryü The U.S. FDA defines cosmetics as:
ü “intended to be applied to thehuman body for cleansing,beautifying, promotingattractiveness, or altering theappearance without affecting the
body's structure or functions.ӟ The FDA specifically excludes soap
from this particular category.ü
ü
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Lakmé Overview
1995 50-50 JV with
‘Hindustan Lever
Limited’to form‘Lakmé Lever’.
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Lakmé Overview
O D A Y O D A Y
Lakmé Lever isthe No. 1 cosmeticsbrand in India.
1998 TATAs sold their
Stakes to HLL for 45
million US .$
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Lakmé Overview
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Current Market PositionCurrent Market Position
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Positioning : (Mass Market)
HighPrice
InexpensivePrice
Mature
Young
Kajal
Sun Expert
Matte Effect
Moisturizer Nail Polish
Nail Polish
Lipstick
Eyebrow
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Products :Products :ü
ü Lakmé Hair Careü Lakmé Eyesü akmé Faceü akmé Lipsticks
ü Lakmé Nailsü akmé Defenseü Lakmé Intense Body Milk
ü
ü
Marketing Mix of Lakmé
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qLakmé Hair Careq
Lakmé Body Care
qLakmé Hair Next
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qLakmé Eyes
Lakmé Body Care
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q akmé Face
Lakmé Body Care
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qq akmé Lipsticks
Lakmé Body Care
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qLakmé Nails
Lakmé Body Care
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q akmé Defense
Lakmé Body Care
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qLakmé Intense Body Milk
Lakmé Body Care
qLakmé Deep Cleanser
q
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Lakme Hamper
1.1.Two pcs. of Lipstick.Two pcs. of Lipstick.2.2.One pc. of Lakme Nail Polish.One pc. of Lakme Nail Polish.3.3.One pc. of Lakme Eyeliner.One pc. of Lakme Eyeliner.4.4.One pc. Lakme Kajal.One pc. Lakme Kajal.
5.5.One pc. Lakme Radient RoseOne pc. Lakme Radient RosePowder.Powder.6.6.One pc. of Lakme Nail EnamelOne pc. of Lakme Nail Enamel
Remover.Remover.
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ail Makeup
ips Makeup
ye Makeup ace Makeup
. -s 28195
PRICE
Marketing Mix of Lakmé
. -s 55 275
. -s 45 160
. -s 75 120
: . & .ource Amazon COM eBay COM
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Competitive Price
LAKMÉRs.
L’OREALRs.
LAKME HAIR CARE =
120-195 LAKME CLEANSER = 45-
75 LAKME TONER = 85 SUNSCREEN LOTION = 80-
150 MOISTURIZER = 90-
160
L’OREAL HAIR CARE = 175-210
L’OREAL CLEANSER = 480 L’OREAL TONER =
370
SUNSCREEN LOTION = 830
MOISTURIZER =
590
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Marketing Mix of Lakmé
Promotion Mix
Sales Promotion
Advertising
Public Relations
Direct Mail & Internet
Distribution Channel Target customers
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Sales Promotion
Strategies Adopted By LakmeStrategies Adopted By Lakme
Deviation from traditional modeDeviation from traditional mode
Direct marketingDirect marketing
Deployed beauty advisors at 1200Deployed beauty advisors at 1200 LakméLakméretail outletretail outlet
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Sales Promotion
Skin deep……..?
“Nothing makes a women more beautiful”
than the belief that she is beautiful
– .S op hi a L or en
Salons set up to strengthen customer& .contact experience
- .Dr Ranjan Das
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Sales Promotion
……………………Lakme means
Fashion Ignites beauty needs of a women
Need for feeling nice about oneself -A heady mix which few women can ignore
% .captured 52 of market share -Beauty they say is skin deep Lakme
.strived to fathom its depth
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Sales Promotion
Summing up
. Women feel beautiful in many ways It&takes earnestness consistency
&through product cycles to nurture.enhance their self image It takes
intensity to win their…………………hearts
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Advertising
qFashion icon as Katrina Kaif
q
qNews Papersq
qMagazines
qqMedia
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Advertising
Slogans & Jingles: Nine to Five : “make up
that survives the day.”
Aqua Shine : “thelipstick of the future ishere.”
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Public Relation:
LAKMÉ FASHIONWEEK
Lakme fashion week introduces “AccessoryDesigners Shows”
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Public Relation
qLAKMÉ SALONq
qA kind of beauty saloon to satisfy ‘individual customer ’q
q150 salons in 35 cities
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Public Relation
Aim -Aim - connect customers on one-to-oneconnect customers on one-to-onebasisbasis
Goal -Goal - effective support for marketingeffective support for marketing
strategiesstrategies
Loyalty program & reward system toLoyalty program & reward system topopularize salonspopularize salons
Launched “New Lakme Beauty SalonLaunched “New Lakme Beauty SalonReward program”Reward program” Provides various features on beauty &Provides various features on beauty &
stylestyle
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Public Relation
LAKMÉ BEAUTY ZONE Allows her to experiment with different
looks.
Guiding her through a complete andexciting personalized make up.
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Marketing Mix of Lakmé
Place:Place:
q Malls opening inMalls opening in Delhi, Mumbai,Delhi, Mumbai, Hyderabad, ChennaiHyderabad, Chennai and Kolkata- luxuryand Kolkata- luxury cosmetics brand.cosmetics brand.
q Availability in mostAvailability in most departmental stores.departmental stores.
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Marketing Mix of Lakmé
Kolkata
Bangalore
Chennai
Delhi
Mumbai
Target Market
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Lakme’s coreLakme’s coretarget audiencetarget audienceof 16 to 25 year-of 16 to 25 year-
old women.old women.
Target Market
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Opportunity Hunting
üMulti- functional make-up
üGlobal expansionüEmerging countries in Asia and Latin
America
ü
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hank Youhank You
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Direct Mail & Internet
Øhttp:// www.lakme.comhttp:// www.lakme.comØ
Ø
http:// www.lakmeindia.comhttp:// www.lakmeindia.com
Ø
Øhttp:// www.lakmefashionweek.co.ihttp:// www.lakmefashionweek.co.iØ
Øhttp:// www.lakmebeautysalon.inhttp:// www.lakmebeautysalon.in
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Public Relation
Customer Connectivity :Customer Connectivity :for ideas, suggestions & feedback contactfor ideas, suggestions & feedback contact
üToll free No. 1800-22-8080Toll free No. 1800-22-8080ü SMS ‘LEVERCARE’ to 4555SMS ‘LEVERCARE’ to 4555üEmail :Email : [email protected]@unilever.comü