Process of Communication

Presented By:-

Shiba Prasad Mishra

Learning Objectives1) Definition of communication process2) Basic model of communication process3) Types of communication4) Importance of communication5) Tips for enhancing communication process6)conclusion

Communication process basic model

The Communication ProcessSenderChannelReceiverFeedbackChannelEncodingDecodingMessageNoiseBarrier

Types of communicationTypes of communication based on the communication channels used are:-

Verbal communicationNon-verbal communication

Verbal communicationVerbal communication refers to the formof communication in which message istransmitted verbally, communication isdone by word of mouth and piece ofwriting. In verbal communicationremember the acronymKISS - keep it short and simple.

Sub-division of verbal communication:-1) Oral communication-spoken words, speech, radio etc.2) Written communication- signs or symbols, message, hand written etc.

Non-verbal communicationNon-verbal communication is thesending or receiving of wordlessmessages.

Elements of non-verbal communication are:-1)Appearance- speaker-clothing, hair style, neatness etc. surrounding-room size, lightning, decorations etc.2)Body language- Facial expression, gestures, postures etc.

Even without words message canbe strong.

Importance of understanding communication process

Importance of understanding communication processImportance of Communication in Leadership It is simply impossible to become a great communicator. Good Leaders, Good communicators.

Significance of communication in Relationships Definitely, communication plays the main role in establishing relationships. Communication is important in relationship as it allows us to share interest, aspirations and concerns, to support each other, to organize our lives and make decisions, and to work together.

Tips for enhancing communication processAsk questions to clarify the message.Pay attention.Be interested.Be patient. Keep the speaker in mind.Stay focused.Use Reflection. (If I understand you correctly, you are saying )Listen to the speakers tone of voice.

ConclusionPeople dont get along because they fear each other. People fear each other because they dont know each other. They dont know each other because they have not properly communicated with each other.

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