2021 housing experience survey report - all students

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2021 Housing Experience Survey Report - All Students Prepared by IRDS Last updated: February 26, 2021 Administration and Response Rate: The survey was administered between February 8th and February 19th, 2021 to all students who live in campus sponsored housing. Student employees who are compensated with room/board were not included. Of the 413 students invited to complete the survey 175 (42%) provided complete or partial (i.e., answered at least one question) responses. Because students could choose whether or not to answer particular questions, the response rates varied by question. Unless otherwise noted, all respondents could answer a particular question. Respondent Characteristics: Please refer to Tables 1-4 below for respondent characteristics, including information about the representativeness of the respondent sample relative to the invitee population. The respondent sample was roughly representative of the invitee population with a few exceptions, noted below. Note that percents should be interpreted with caution when there are small cell sizes. Females were more likely to respond (49%) compared to males (33%; Table 1), which is typical in survey research. There were also some differences across residence halls (Table 3) and room types (Table 4) that should be examined by Housing and Residence Education staff to determine representativeness as well as to suggest residence halls and/or room types where survey promotion efforts could be strengthened for the next survey administration. 1

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2021 Housing Experience Survey Report - All Students Prepared by IRDS

Last updated: February 26, 2021

Administration and Response Rate: The survey was administered between February 8th and February 19th, 2021 to all students who live in campus sponsored housing. Student employees who are compensated with room/board were not included. Of the 413 students invited to complete the survey 175 (42%) provided complete or partial (i.e., answered at least one question) responses. Because students could choose whether or not to answer particular questions, the response rates varied by question. Unless otherwise noted, all respondents could answer a particular question.

Respondent Characteristics: Please refer to Tables 1-4 below for respondent characteristics, including information about the representativeness of the respondent sample relative to the invitee population. The respondent sample was roughly representative of the invitee population with a few exceptions, noted below. Note that percents should be interpreted with caution when there are small cell sizes.

• Females were more likely to respond (49%) compared to males (33%; Table 1), which is typical in surveyresearch.

• There were also some differences across residence halls (Table 3) and room types (Table 4) that should beexamined by Housing and Residence Education staff to determine representativeness as well as to suggestresidence halls and/or room types where survey promotion efforts could be strengthened for the next surveyadministration.

1

Table 1: Comparison of student characteristics for survey invitees and respondents – background

Student Characteristic # Invited (of 413 Total)

% Invited # Responded (of 175 Total)

% Responded Response Rate (# responded/ # Invited)

Entering Level Entering Frosh 394 95% 167 95% 42%

Transfer Students 15 4% 6 3% 40% Unknown 4 1% 2 1% 50%

Race/Ethnicity International 38 9% 17 10% 45%

Hispanic 252 61% 99 57% 39% African American 32 8% 15 9% 47% American Indian 2 1% 1 1% 50%

Asian 36 9% 19 11% 53% Pacific Islander 0 0% 0 0% N/A

White 32 8% 16 9% 50% Multi-racial 17 4% 6 3% 35%

Unknown 4 1% 2 1% 50% Gender

Female 229 55% 112 64% 49% Male 173 42% 57 33% 33%

Unknown 11 3% 6 3% 55% Note: % values may not sum to 100 due to rounding error

Table 2: Comparison of student characteristics for survey invitees and respondents – background

Student Characteristic # Invited (of 413 Total)

% Invited # Responded (of 175 Total)

% Responded Response Rate (# responded/

# Invited) Pell Grant Eligibility Status

Pell Grant Eligible 289 70% 119 68% 41% Non-Pell Grant Eligible 121 29% 54 31% 45%

Unknown 3 1% 2 1% 67% First Generation Status

First Generation 325 79% 135 77% 42% Non-First Generation 83 20% 37 21% 45%

Unknown 5 1% 3 2% 60% Note: % values may not sum to 100 due to rounding error

Table 3: Comparison of student characteristics for survey invitees and respondents – housing

Student Characteristic # Invited (of 413 Total)

% Invited # Responded (of 175 Total)

% Responded Response Rate (# responded/ # Invited)

Cathedral 62 15% 30 17% 48% Half Dome 146 35% 66 38% 45%

Kern Hall 10 2% 7 4% 70% Mariposa 65 16% 24 14% 37%

Tenaya 53 13% 18 10% 34% Tulare Hall 9 2% 6 3% 67% Tuolumne 68 17% 24 14% 35%

Note: % values may not sum to 100 due to rounding error

2

Table 4: Comparison of student characteristics for survey invitees and respondents – housing

Room Type # Invited (of 413 Total)

% Invited # Responded (of 175 Total)

% Responded Response Rate (# responded/ # Invited)

Double 26 6% 18 10% 69% Quad 150 36% 65 37% 43% Triple 225 55% 86 49% 38%

Single/Safe Room Single 12 3% 6 3% 50% Note: % values may not sum to 100 due to rounding error

3

To what extent do you agree or disagree with each statement about your experience on the UC Merced campus.

Strongly Agree Agree Somewhat Agree Neither Agree nor Disagree Somewhat Disagree

Disagree Strongly Disagree

I see myself as part of the campuscommunity.

I feel that I am a member of thecampus community.

I feel a sense of belonging to thecampus community.

0% 20% 40% 60% 80% 100%

17%

16%

17%

41%

40%

39%

23%

23%

25%

10%

14%

14%

6%

FieldStrongly

Agree AgreeSomewhat

Agree

NeitherAgree norDisagree

SomewhatDisagree Disagree

StronglyDisagree Total

I see myself as part ofthe campus community.

30 71 40 18 10 4 2 175

I feel that I am amember of the campuscommunity.

28 70 39 24 7 3 2 173

I feel a sense ofbelonging to thecampus community.

29 67 43 24 5 3 3 174

4

From your experience in your residential community during the current academic year, to what extent do you agree or disagree with the following statements? Note: To improve readability, some question text is truncated in the figure. Full question text canbe found in the table that follows the figure.

Strongly Agree Somewhat Agree Neither Agree nor Disagree Somewhat Disagree

Strongly Disagree

It has been easy for me to makefriends in my residential community.

In my residential community otherstudents like me the way I am.

I could contact another student inmy residential community if I had ...

I would find it easy to join studygroups with other students in my ...

I feel accepted by people living inmy residential community.

People living in my residentialcommunity respect each other.

There is a sense of communityamong the people living in my ...

0% 20% 40% 60% 80% 100%

15%

25%

33%

19%

28%

46%

24%

33%

30%

31%

26%

35%

33%

31%

25%

42%

12%

28%

31%

19%

28%

12%

13%

14%

10%

15%

11%

13%

7%

5

From your experience in your residential community during the current academic year, to what extent do you agree or disagree with the following statements?Note: This data is presented as a figure (percentages) on the previous page.

FieldStrongly

AgreeSomewhat

Agree

NeitherAgree norDisagree

SomewhatDisagree

StronglyDisagree Total

It has been easy for me to make friends inmy residential community.

27 58 43 21 26 175

In my residential community other studentslike me the way I am.

44 52 74 3 2 175

I could contact another student in myresidential community if I had a questionabout an assignment.

58 55 21 22 19 175

I would find it easy to join study groups withother students in my residential community ifI wanted to.

33 46 49 24 23 175

I feel accepted by people living in myresidential community.

49 61 55 7 3 175

People living in my residential communityrespect each other.

80 58 34 3 0 175

There is a sense of community among thepeople living in my residential community.

42 54 49 18 12 175

6

These questions are about your ethnicity or your ethnic group and how you feel about it or react to it. Please indicate how much you agree or disagree with each statement.

Strongly Agree Somewhat Agree Neither Agree nor Disagree Somewhat Disagree

Strongly Disagree

I have a strong sense of belongingto my own racial/ethnic group.

I feel a strong attachment towardsmy own racial/ethnic group.

0% 20% 40% 60% 80% 100%

40%

37%

25%

27%

26%

25%

5%

7%

5%

Field StronglyAgree

SomewhatAgree

Neither Agreenor Disagree

SomewhatDisagree

StronglyDisagree

Total

I have a strong sense of belonging tomy own racial/ethnic group.

70 43 45 9 8 175

I feel a strong attachment towards myown racial/ethnic group.

65 47 44 13 6 175

7

Please indicate your agreement of disagreement with each statement about the staff and services offered at the Housing and Residence Education offices.Note: To improve readability, some question text is truncated in the figure. Full question text canbe found in the table that follows the figure.

Strongly Agree Agree Disagree Strongly Disagree

I am able to get my questionsanswered by Housing and ...

The staff at the front desk arehelpful.

0% 20% 40% 60% 80% 100%

50%

50%

46%

47%

Field StronglyAgree

Agree Disagree StronglyDisagree

Total

I am able to get my questions answered by Housing andResidence Education staff.

83 76 6 0 165

The staff at the front desk are helpful. 82 77 5 0 164

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Please indicate your agreement or disagreement with each statement. Housing and Residence Education:Note: To improve readability, some question text is truncated in the figure. Full question text canbe found in the table that follows the figure.

Strongly Agree Agree Neither Agree nor Disagree Disagree Strongly Disagree

Staff are genuinely interested in ...

Provides information about ...

Provides information about ...

Provides education about the ...

Provides information about how ...

Provides information about what ...

0% 20% 40% 60% 80% 100%

30%

32%

31%

31%

48%

38%

42%

48%

44%

48%

45%

45%

24%

15%

18%

16%

13%

5%

5%

FieldStrongly

Agree AgreeNeither

Agree norDisagree

DisagreeStrongly

Disagree Total

Staff are genuinely interested in my educationaland personal development.

52 72 41 5 2 172

Provides information about resources to help me beacademically successful (e.g., GPA calculation,tutoring).

55 83 26 7 1 172

Provides information about self-care (e.g., stressmanagement, making time for family).

54 76 31 9 2 172

Provides education about the effects and risks ofdrug and alcohol use, and other high risk behaviors.

54 82 27 8 1 172

Provides information about how to access studentservices (e.g., work orders, mail/packages, lostkeys).

82 77 6 6 1 172

Provides information about what to do when thereis an emergency (e.g., fire, medical).

65 78 22 6 1 172

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Please indicate your agreement or disagreement with each statement about the opportunities, experiences, and services offered to on campus residents. Living on campus:Note: To improve readability, some question text is truncated in the figure. Full question text canbe found in the table that follows the figure.Note: Some questions were not asked due to faulty skip logic.

Strongly Agree Agree Neither Agree nor Disagree Disagree Strongly Disagree

Helps me develop independence andself-sufficiency.

Facilitates my personal growth,reflection, and development.

Helps me develop a sense of justiceand fairness.

Facilitates a respect for self, others,and property.

Helps me appreciate culturaldifferences, perspectives, lifestyles, ...

Helps me develop leadership skills.

Helps me develop problem-solving anddecision-making skills.

Helps me understand how to applyknowledge I learned in the classroom ...

Helps me understand the importance ofconfronting inappropriate or ...

Helps me understand how to handleconflict within my community.

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

51%

43%

30%

43%

43%

23%

31%

22%

26%

26%

39%

44%

43%

47%

40%

38%

48%

46%

51%

47%

10%

10%

21%

8%

13%

31%

16%

25%

19%

21%

5%

4%4%

10

Please indicate your agreement or disagreement with each statement about the opportunities, experiences, and services offered by Housing and Residence Life. Housing and Residence Life:Note: This data is presented as a figure (percentages) on the previous page.

FieldStrongly

Agree AgreeNeither

Agree norDisagree

DisagreeStrongly

Disagree Total

Helps me develop independence and self-sufficiency.

85 65 16 1 1 168

Facilitates my personal growth, reflection, anddevelopment.

73 74 16 2 3 168

Helps me develop a sense of justice and fairness. 51 72 36 5 4 168

Facilitates a respect for self, others, and property. 71 78 14 3 1 167

Helps me appreciate cultural differences,perspectives, lifestyles, spirituality, and otherforms of diversity.

71 67 22 5 2 167

Helps me develop leadership skills. 39 64 52 8 5 168

Helps me develop problem-solving and decision-making skills.

52 80 27 5 4 168

Helps me understand how to apply knowledge Ilearned in the classroom outside of class.

36 76 41 7 7 167

Helps me understand the importance ofconfronting inappropriate or disruptive behavior.

43 85 32 4 3 167

Helps me understand how to handle conflict withinmy community.

44 78 35 5 5 167

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Which of the following experiences have you participated in?Note: To improve readability, some question text is truncated in the figure. Full question text canbe found in the table that follows the figure.

Met with an academic advisor

Studied or worked on a project ...

Used academic support services ...

Participated in my Student Den

Social activities and clubs

Attended health and wellness ...

Employment on or off campus

Met with a faculty member

Leadership role on campus

Research with faculty/staff

Attended diversity-related activities

Leadership role in the community ...

Internship(s)

Study abroad

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

26%

14%

12%

11%

10%

7%

6%

6%

2%

2%

2%

1%

1%

0%

12

Which of the following experiences have you participated in? (Please select all that apply)Note: This data is presented as a figure (percentages) on the previous page.

Field Choice Count

Met with an academic advisor 129

Studied or worked on a project with other students 72

Used academic support services (e.g. tutoring, studying and class registration workshops) 61

Participated in my Student Den 53

Social activities and clubs 52

Attended health and wellness activities 34

Employment on or off campus 31

Met with a faculty member 30

Leadership role on campus 11

Research with faculty/staff 10

Attended diversity-related activities 8

Leadership role in the community (off campus) 6

Internship(s) 6

Study abroad 0

13

How do you learn about campus events, programs and activities? (Please select all that apply)Note: To improve readability, some question text is truncated in the figure. Full question text canbe found in the table that follows the figure.

Happenings emails

Social media (e.g., Facebook, ...

Word of mouth from other students

Word of mouth from Resident ...

Posters/flyers

Monthly newsletters or bulletin ...

Events calendar on UC Merced ...

Housing and Residence ...

Other (please specify)

Commercials/advertisements on ...

Digital screens in the library

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

27%

20%

14%

10%

9%

9%

5%

4%

1%

0%

0%

Field Choice Count

Happenings emails 135

Social media (e.g., Facebook, Instagram, Twitter) 102

Word of mouth from other students 73

Word of mouth from Resident Assistants or Programming Assistants 52

Posters/flyers 48

Monthly newsletters or bulletin board posted by RA 47

Events calendar on UC Merced website 25

Housing and Residence Education website 18

Other (please specify) 6

Commercials/advertisements on the Claw Channel 36 0

Digital screens in the library 0

14

Please select your level of agreement or disagreement with the following statement - I feel safe in my residential community.

Strongly Agree

Agree

Disagree

Strongly Disagree

0% 20% 40% 60% 80% 100%

57%

43%

1%

0%

Field Choice Count

Strongly Agree 95

Agree 72

Disagree 1

Strongly Disagree 0

15

Imagine that you are leaving your residence hall and you hear yelling and noises coming from a nearby room. You can tell that the people involved are angry and they sound like they are a couple; you then hear a loud noise that sounds like something breaking. What would you do? (Select all that apply.) Note: To improve readability, some question text is truncated in the figure. Full question text canbe found in the table that follows the figure.

Direct - I would directly intervene ...

Distract - I would create a ...

Delegate - I would call my RA or ...

I wouldn't get involved.

Other (please describe)

0% 20% 40% 60% 80% 100%

21%

15%

82%

9%

1%

Field ChoiceCount

Direct - I would directly intervene by going to the room to see what's going on. 35

Distract - I would create a distraction (e.g., ask them about an event on campus or if they wanted togo grab food).

26

Delegate - I would call my RA or get another staff member involved. 138

I wouldn't get involved. 15

Other (please describe) 1

16

If a friend in your residence hall told you that they experienced a sexual assault, domestic violence, or stalking incident, would you be comfortable telling them about campus resources that could help?

Yes

No/Not Sure

0% 20% 40% 60% 80% 100%

93%

7%

Field Choice Count

Yes 155

No/Not Sure 11

17

What resource(s) would you share with them? (Select all that apply.)Note: To improve readability, some question text is truncated in the figure. Full question text canbe found in the table that follows the figure.

Counseling and Psychological ...

Campus Police

The CARE Office/Campus ...

An RA or other Housing staff

A professor or other non-Housing ...

Other (please describe)

0% 20% 40% 60% 80% 100%

86%

74%

72%

61%

10%

2%

Field Choice Count

Counseling and Psychological Services (CAPS) 133

The CARE Office/Campus Advocate 112

Campus Police 115

An RA or other Housing staff 95

A professor or other non-Housing staff member 15

Other (please describe) 3

18

Please select your level of agreement or disagreement with the following statements regarding the Pavilion Dining Center.Note: To improve readability, some question text is truncated in the figure. Full question text canbe found in the table that follows the figure.

Strongly Agree Agree Disagree Strongly Disagree

I am satisfied with the quality of ...

I am satisfied with the variety of ...

I am satisfied with the service ...

I am satisfied with the cleanliness.

I am happy with the hours it is ...

I am able to select healthy food ...

I am able to select food options ...

0% 20% 40% 60% 80% 100%

18%

20%

66%

67%

29%

37%

49%

59%

48%

33%

30%

40%

45%

42%

19%

25%

21%

14%

8%

7%

10%

Field StronglyAgree

Agree Disagree StronglyDisagree

Total

I am satisfied with the quality of food served. 24 80 25 6 135

I am satisfied with the variety of food served. 27 66 35 10 138

I am satisfied with the service provided by staff. 90 45 0 1 136

I am satisfied with the cleanliness. 93 42 1 2 138

I am happy with the hours it is open. 39 54 29 14 136

I am able to select healthy food options. 51 62 19 5 137

I am able to select food options that satisfy dietary restrictions(e.g., vegetarian, vegan, gluten-free).

64 55 10 2 131

19

During your time as a student, how often have you used the following resources at UC Merced?Note: To improve readability, some question text is truncated in the figure. Full question text canbe found in the table that follows the figure.

Very often Often Sometimes Rarely Never

CalFresh application assistance

Information on how to preparehealthy meals

Bobcat Pantry

UC Merced Community Garden

Financial Literacy Workshops

0% 20% 40% 60% 80% 100%

8%

12%

10%

5%

12%

10%

14%

14%

11%

15%

78%

68%

70%

82%

70%

Field Very often Often Sometimes Rarely Never Total

CalFresh application assistance 2 4 13 17 128 164

Information on how to prepare healthy meals 5 6 19 23 112 165

Bobcat Pantry 2 7 17 23 115 164

UC Merced Community Garden 2 2 8 18 134 164

Financial Literacy Workshops 3 2 20 24 115 164

20

Please indicate which of the following might prevent you from using each resource below. (Select all that apply.)

Resource not needed Have not heard of this resource Inconvenient time or hours

Inconvenient location Other reason

CalFresh application assistance

Information on how to preparehealthy meals

Bobcat Pantry

UC Merced Community Garden

Financial Literacy Workshops

0% 20% 40% 60% 80% 100%

35%

32%

34%

31%

32%

44%

54%

31%

46%

40%

8%

9%

20%

11%

16%

3%

2%

3%

3%

2%

10%

4%

12%

9%

10%

21

Please indicate which of the following might prevent you from using each resource below. (Select all that apply.)Note: This data is presented as a figure (percentages) on the previous page.

Field Resourcenot needed

Have not heard ofthis resource

Inconvenienttime or hours

Inconvenientlocation

Otherreason

Total

CalFresh applicationassistance

66 82 14 6 18 186

Information on how toprepare healthy meals

54 90 15 3 6 168

Bobcat Pantry 55 50 32 5 19 161

UC Merced CommunityGarden

53 79 18 5 16 171

Financial LiteracyWorkshops

53 67 27 4 16 167

22

When do you need to park a motor vehicle on campus? (select all that apply)

Not applicable - I do not own amotor vehicle.

Never - I own a motor vehicle butdo not park on campus.

Monday to Friday (weekdays)

Friday night to Sunday (weekends)

Holidays and Break periods

0% 20% 40% 60% 80% 100%

73%

7%

19%

18%

5%

Field Choice Count

Not applicable - I do not own a motor vehicle. 120

Never - I own a motor vehicle but do not park on campus. 11

Monday to Friday (weekdays) 31

Friday night to Sunday (weekends) 29

Holidays and Break periods 8

23

When do you need to ride CatTracks? (select all that apply)

Not applicable - I do not rideCatTracks

Monday to Friday (weekdays)

Friday night to Sunday (weekends)

Holidays and Break periods

0% 20% 40% 60% 80% 100%

44%

40%

42%

21%

Field Choice Count

Not applicable - I do not ride CatTracks 71

Monday to Friday (weekdays) 65

Friday night to Sunday (weekends) 68

Holidays and Break periods 34

24

How many semesters have you have lived in Housing (please include the current semester in your count)?

1 semester

2 semesters

3 semesters

4 semesters

5 or more semesters

0% 20% 40% 60% 80% 100%

30%

50%

6%

8%

6%

Field Choice Count

1 semester 49

2 semesters 82

3 semesters 10

4 semesters 14

5 or more semesters 10

25

Overall, I am satisfied with my experience living on campus.

0% 20% 40% 60% 80% 100%

41%

54%

4%

2%

Field Choice Count

Strongly Agree 67

Agree 89

Disagree 6

Strongly Disagree 3

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