2020 aaoms...2020 aaoms educational weekend three different courses make up the aaoms educational...

2020 AAOMS Educational Weekend

Three different courses make up the AAOMS Educational Weekend, ensuring something for every member of your team.

Located in Rosemont, Ill., this program is in an ideal location close to both O’Hare International Airport and downtown Chicago.

Practice Management Stand-Alone MeetingMAY 2

Designed for OMSs, practice managers, implant coordinators and front-office staff, this course will cover a variety of topics, including complying with HIPAA, reengaging referral relationships and financing the growth of a practice.

Advanced Protocols for Medical Emergencies in the OMS officeMAY 2 – 3

This course covers emergencies in the office setting that OMS assistants may encounter and helps prepare them to provide assistance.

Beyond the Basics Coding WorkshopMAY 2 – 3

This hands-on workshop for OMSs and coding staff reviews OMS-specific procedural coding, healthcare reform initiatives, audit tips and reimbursement issues, among other topics.

Learn more at AAOMS.org/EduWeekend.

May 2 – 3 • Rosemont, Ill.

Practice Management Stand-Alone Meeting

May 2CE is not available for the Practice Management Stand-Alone Meeting.

Schedule8 – 9 a.m. Registration and Breakfast

9 – 9:45 a.m. Buying or Starting Your First OMS Practice – A step-by-step guide toward owning your first OMS office Ben Stone, Bank of America

9:45 – 10:30 a.m. The Benefits of a Cloud-based Answering Service Colleen Maguire, MedXCom

10:30 – 10:45 a.m. Morning Break

10:45 – 11:30 a.m. Insurance Contract Negotiation Patrick O’Rourke, Practice Quotient

11:30 a.m. – 12:15 p.m. Stop Holding Implant Inventory Paul Bhatti, DDS, MD, Sowingo

12:15 – 1 p.m. Lunch

1 – 2 p.m. Controlled Substances 101 – How and why you must comply Jan Woods, supported by Southern Anesthesia & Surgical, Inc.

2 – 2:45 p.m. Protecting Your OMS Practice – HIPAA compliance Jeff Broudy, PCIHIPAA

2:45 – 3 p.m. Afternoon Break

3 – 3:45 p.m. A Team’s Approach to Increase Treatment Acceptance Joy Millis, supported by CareCredit

3:45 – 4:30 p.m. Reengaging Referral Relationships Joy Millis, supported by CareCredit

Buying or Starting Your First OMS Practice – A step-by-step guide toward owning your first OMS officeBank of America Practice SolutionsSpeaker: Ben Stone

In an intimate setting, oral surgeons will have the opportunity to discuss the various aspects of starting or acquiring their first practice. This presentation will cover everything needed to know to start a new practice, develop a business plan, acquire an existing practice, run a practice successfully and plan for the future as an OMS practice owner.

Becoming a practice owner can be the most rewarding experience of a career, both personally and financially. The great news is owning a successful practice can happen with the right planning and an experienced team to help.

Learning Objectives At the conclusion of this presentation, participants should be able to:

1. Use a plan to own a first dental practice.

2. Discuss first practice pitfalls and how planning early can lead to a successful practice.

3. Describe the financials of a dental practice and how to measure success.

4. Define the key performance indicators practice owners track on a daily, weekly and monthly basis.

5. Integrate firsthand advice from peers who have gone through the transition from associate to practice owner.

6. Review the financing options available to dentists today and discover what a lender looks for when qualifying a practice loan.

7. Identify the right time to become a practice owner.

The Benefits of a Cloud-based Answering ServiceMedXComSpeaker: Colleen Maguire

Sometimes non-urgent calls arrive in the middle of the night. Sometimes patient messages are difficult to understand and difficult to accurately document. Texting may make communication with some patients easier. Patient satisfaction is key to running a successful OMS practice. This presentation is designed to help understand the benefits of investing in a cloud-based answering service to improve the quality of patient/doctor interactions and ensure HIPAA compliance.


1. Explain what makes an answering service HIPAA-compliant and the importance of using HIPAA-compliant answering services.

2. Identify potential risks associated with after-hours communication and features available to avoid potential risk and provide continual quality improvement.

3. Describe the importance of patient satisfaction and new methods to keep patients engaged, enhance the patient/doctor relationship and improve quality of care provided.

Insurance Contract NegotiationPractice QuotientSpeaker: Patrick O’Rourke

Some OMSs consider enrolling in a PPO network for the first time and don’t know what they don’t know. Those already participating as an in-network provider may feel their “busyness” is consistently outpacing their reimbursements. Others are constantly resubmitting claims – wasting valuable time and delaying reimbursement – by misunderstanding the different benefit plans or because of a credentialing oversight. This presentation is designed to help attendees determine a path to better profitability.


1. Describe the PPO network and determine if joining the network aligns with the practice’s strategy for improved profitability.

2. Explain the patient’s employer benefit plan design and the relationship to claims adjudication.

3. Identify common pitfalls in the credentialing process.

Stop Holding Implant Inventory Sowingo Speaker: Paul Bhatti, DDS, MD

As dental implants and implant-related products become a growing part of oral and maxillofacial surgery practices, management of implant products becomes increasingly important. The number of implant companies in the market continues to grow and the demand by referring doctors to use their preferred implant systems means oral surgeons are holding more implant inventory in their offices than ever before. The “shelf-ware” and the capital investment on implant products by oral surgeons are growing significantly. The goal of this presentation is to illustrate how oral surgery practices can reduce holding implant inventory, reduce investment on implant products that may expire or never be used and streamline ordering for products when they are actually needed.


1. Explain how to reduce investments in implant products while maintaining peace of mind a practice has what it needs.

2. Describe how to make implant dentistry more efficient in private practice.

3. Discuss how to reduce expired products and waste on implant products.

4. Review consignment inventory.

Controlled Substances 101– How and why you must complySouthern Anesthesia & Surgical, Inc.Speaker: Jan Woods

Federal DEA regulations are the same for every licensed professional. The purpose of this presentation is to increase the attendee’s federal, state and DEA regulatory compliance awareness, reduce risk and discuss improved and simplified recordkeeping and inventory controls for his or her clinic or surgery center.

Learning ObjectivesAt the conclusion of this presentation, participants should be able to:

1. Explain how to minimize risk by instituting effective controlled substance systems.

2. Identify what is required by the DEA and states for controlled substance compliance in a practice.

3. Describe how the DEA’s controlled substance regulations affect practices.

4. Review old regulations, the new controlled substance regulations and how they may affect practices.

5. Discuss the recent opioid shortage and how it affects practices.

6. Define how to effectively and efficiently manage controlled substances according to regulations and best practice suggestions.

7. Express how to make controlled substance inventories easier and more accurate.

8. Illustrate what to do if a practice experiences an internal or external loss or theft of controlled substances.

9. Examine what to do if a DEA agent or other state or federal agent arrives to inspect a practice.

10. Relate how to think like an auditor.

Practice Management Stand-Alone Meeting (continued)

Protecting Your OMS Practice – HIPAA compliancePCIHIPAASpeaker: Jeff Broudy

The HIPAA privacy and security rules continue to change. This presentation is designed to provide attendees with key takeaways to protect their OMS practice.

Learning objectivesAt the conclusion of this presentation, participants should be able to:

1. Identify important HIPAA topics and what is in the current landscape.

2. Review HIPAA compliance basics for OMS practices and the required safeguards.

3. Explain ransomware, business associate agreements and what is needed for an emergency and incident response plan.

4. Use 20 tips to protect an OMS practice and a complimentary HIPAA risk assessment, an annual requirement.

A Team’s Approach to Increased Treatment AcceptanceCareCreditSpeaker: Joy Millis

Attendees will be challenged to create a protocol for influencing treatment acceptance, develop a communication process that provides patients with better direction and implement effective team training for predictable outcomes.

Treatment acceptance is a moving target and sometimes it moves right out of an office, and a patient gets treatment somewhere else. Every member of the team has a profound impact on the decisions a patient will make: how soon they will schedule, what treatment they will accept, how they will pay and will insurance be involved. The likelihood patients will accept treatment can be substantially increased by taking responsibility for a team’s approach to the process.


1. Identify how to establish a protocol for influencing treatment acceptance and engage the entire team in understanding its influence with patients and referring offices.

2. Describe a communication process that provides patients with direction and understanding in order to move them forward into treatment.

3. Plan for more predictable outcomes with patients by implementing effective team training while understanding the differences between team training and team meetings.

Reengaging Referral RelationshipsCareCreditSpeaker: Joy Millis

Referrals don’t go away – they go to someone else. In the past, the OMS was the surgeon, period. Referring doctors knew their place, and it was not in the OMS’s space.

Attendees will learn how to set boundaries that may save love for the profession while helping avoid misunderstandings and discover how to reengage relationships with referring offices.


1. Describe creating a safer place to practice and protect from toxic referral relationships by developing rules for engagement.

2. Discuss how to avoid misunderstandings by establishing guidelines for successful relationships.

3. Express the truth about relationships with referring doctors and what they think and need.

4. Explain how to reengage happy and healthy relationships with referring doctors, their team and their patients.

Practice Management Stand-Alone Meeting (continued)

2020 Practice Management Stand-Alone Meeting Registration FormOnline registration available at AAOMS.org/EduWeekend

Loews Chicago O’Hare Hotel • 5300 N. River Road • Rosemont, IL 60018 • May 2Registration Fees

oAAOMS Fellow/Member ID#________________________ $375oAAOMS Allied Staff Member ID#_____________________ $375oNon-member Staff of an AAOMS Member* $450oNon-member $450*If you are employed by an AAOMS member and you are not an AAOMS allied staff member, you must select the “Non-member Staff of an AAOMS Member” pricing.

Please use a separate form for each attendee. This form may be photocopied.

RegistrantPlease print or type. All correspondence about the course will be sent to the contact information you provide here.

First Name Middle Initial Last Name Degree(s) Nickname

Practice Name

Practice Address City State ZIP Code

Practice Phone Fax Email (A unique email address is required for each registrant.)

Payment InformationAmount Due $ ___________ o Check enclosed (made payable to AAOMS) or Credit Card: o American Express o Discover o MasterCard o Visa

Credit Card Number Security Code Expiration Date

Name of Cardholder Signature

Credit Card Billing Address

City State ZIP Code

Payment of FeesPayment in full must be received with this registration form. Return your registration form with payment in U.S. dollars as follows:

• Completed credit card information or check (made payable to AAOMS) can be mailed to: AAOMS, Attn: Registration, 9700 W. Bryn Mawr Ave., Rosemont, IL 60018-5701

• If paying by credit card, you can submit by secure fax to AAOMS at 847-678-6279.

Registration forms must be received no later than April 30. You will receive an email confirmation of your registration once it has been received and accepted by AAOMS. Due to limited seating, registration for this course is available on a first-come, first-served basis. Please do not make hotel or travel reservations until you have received the confirmation of your course registration from AAOMS.

AAOMS allied staff member registration: AAOMS allied staff member pricing is available only to AAOMS fellows’/members’ staff who have applied and been approved for AAOMS membership. Registration rates are based on the registrant’s membership status. Memberships are individual. To receive the AAOMS allied staff member rate, an allied staff member application must be on file. For questions related to membership status, please call the AAOMS Membership Department at 800-822-6637.

Cancellation Policy

Cancellations must be made in writing and faxed to AAOMS at 847-678-6279. A $75 cancellation fee will be applied if a written cancellation is received more than 14 days prior to a scheduled course. The entire registration fee will be forfeited if a written cancellation is received fewer than 14 days in advance.

PM2005 Source Code: D

Advanced Protocols for Medical Emergencies in the Oral and Maxillofacial Surgery Office (APME)

May 2 – 3

Course OverviewThe Advanced Protocols for Medical Emergencies in the Oral and Maxillofacial Surgery Office (APME) course curriculum covers emergencies in the office setting that OMS assistants may encounter and helps prepare them to provide assistance. While the APME material is designed for assistants who have previously taken the Anesthesia Assistants Review Course (AARC), having done so is not a prerequisite to attend this course. Topics covered include cardiovascular distress, respiratory distress and allergic reactions. Each topic contains examples presented in detail. This course provides excellent instruction that will ensure the OMS team is well prepared to manage office emergencies.

Learning ObjectivesAt the conclusion of this program, participants should be able to:

1. Recognize potential and real emergencies.

2. Evaluate the underlying cause(s) of emergency situations.

3. Plan appropriate responses to specific emergencies.

4. Function as an integral part of the oral and maxillofacial surgery team to manage office emergencies.

Registration InformationSpace is limited, and registrations will be accepted on a first-come, first-served basis. Attendees can mail or fax the completed registration form or register online at AAOMS.org/OMSstaff.

NOTE: Badges and registration materials will be sent about two weeks prior to the course date. If you register less than two weeks before the course, you will need to pick up your badge and registration materials onsite. Registration fees include the required text, which will be delivered to participants onsite.

Continuing Education CreditThe American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

The American Association of Oral and Maxillofacial Surgeons designates this activity for 12 continuing education credits.

AGD - Accepted Program Provider FAGD/MAGD Credit 5/1/18 - 6/30/22 Provider ID# 214680

ScheduleDay 17 – 8 a.m. Registration, Continental Breakfast

8 – 8:30 a.m. Introduction and Opening Remarks

Noon – 12:45 p.m. Lunch (provided by AAOMS)

3:30 p.m. Adjourn

Day 1 Topics• Loss of Consciousness

• Respiratory Distress

• Chest Pain (Acute Coronary Syndrome)

• Cardiac Dysrhythmias

• Allergic/Drug Reactions

Day 27 – 7:45 a.m. Continental Breakfast

1 p.m. Adjourn

Day 2 Topics• Altered Sensation/Changes in Effect

• Blood Pressure Abnormalities

• Other Emergencies

• Organization and Maintenance of the Crash Cart and the Emergency Preparedness Program

• Emergency Scenarios – Parts I and II

• Questions and answers

Schedule subject to change.

For information on becoming an AAOMS allied staff member, visit AAOMS.org/AlliedStaff.

2020 Advanced Protocols for Medical Emergencies in the OMS Office (APME) Registration FormOnline registration available at AAOMS.org/EduWeekend Loews Chicago O’Hare Hotel • 5300 N. River Road • Rosemont, IL 60018 • May 2-3Registration Fees

oAAOMS Allied Staff Member ID#________________________ $425 oNon-member Staff of an AAOMS Member* $500 oNon-AAOMS Member Staff $575*If you are employed by an AAOMS member and you are not an AAOMS allied staff member, you must select the “Non-member Staff of an AAOMS Member” pricing.




Sponsoring AAOMS Member Name Practice Name

Practice Address City State ZIP


Employero AAOMS Member o Other Dental Professional (please specify) _________________________________________________________________________________

Non-AAOMS member/sponsoring dental professional must enclose a copy of their valid anesthesia permit.





City State ZIP Code






Cancellation Policy


ME2005 Source Code: D

Beyond the Basics Coding Workshop

Continuing Education Provider ApprovalThe American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

The American Association of Oral and Maxillofacial Surgeons designates this activity for 13 continuing education credits.

AGD - Accepted Program Provider FAGD/MAGD Credit 5/1/18 - 6/30/22 Provider ID# 214680

The American Association of Oral and Maxillofacial Surgeons is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

The American Association of Oral and Maxillofacial Surgeons designates this live activity for a maximum of 13 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

For AAPC credit, please contact AAOMS Coding and Reimbursement Staff at 800-822-6637.

May 2 – 3

Course OverviewThis two-day AAOMS Beyond the Basics Coding Workshop concentrates on different topics each day. Both days are necessary to achieve the maximum benefits this course has to offer. AAOMS encourages oral and maxillofacial surgeons to attend with their coding and billing staff.

Note: Participants must have a basic understanding of CPT, CDT, HCPCS Level II and ICD-10-CM. Basic coding knowledge or completion of the AAOMS Basic Coding and AAOMS ICD-10-CM online courses is highly encouraged before participating in this intermediate-level, two-day coding workshop. Information regarding these online courses can be found at AAOMS.org/CodingBilling.

Attendees must bring their CPT, CDT, HCPCS Level II and ICD-10-CM coding manuals. This is a hands-on workshop, and books are not provided onsite.


1. Explain key healthcare reimbursement issues, the Correct Coding Initiative (CCI), the Health Insurance Portability and Accountability Act (HIPAA), an overview of health reform, fraud and abuse.

2. Achieve compliance through appropriate documentation for services provided (e.g., use of E/M guidelines).

3. Follow guidelines for coding anesthesia, applying associated modifiers and other coding trends.

4. Analyze clinical case studies to code OMS-specific procedures, such as fractures and biopsies.

5. Describe the relationship of coding to third-party reimbursement.

6. Understand managed care contracting and how to conduct/respond to a health plan audit.

7. Gain an understanding of state insurance laws, such as prompt payment and degree of provider.

8. Understand insurance exchange products, embedded dental plans and quality improvement programs.

Beyond the Basics Coding WorkshopIn addition to OMS-specific procedural coding, new content covers changes in Evaluation and Management Services taking effect Jan. 1, 2021. The workshop also will cover medical record documentation, reimbursement and managed care contracting issues, audit tips, and more.

Schedule (Days 1 and 2)7:30 – 8 a.m. Registration and Breakfast

8 a.m. – 4 p.m. Beyond the Basics Coding Workshop

10 – 10:15 a.m. Morning Break

Noon – 1 p.m. Lunch provided by AAOMS

2:15 – 2:30 p.m. Afternoon Break

4 p.m. Adjourn

Beyond the Basics Coding Workshop Topics

Introduction: CPT and CDT Code DevelopmentCPT Editorial PanelHow are Suggestions for

Change Reviewed?What’s Required for a

New Code?What is the RUC?What is the CMC?

Medical Record DocumentationMedical Record

DocumentationStandardsICD-10-CM: The Need

for BetterDocumentation

ICD-10-CM Coding PrinciplesSequelaeNeoplasmInjuriesOpen WoundsTraumatic FracturesPathological FracturesMedication-related

Osteonecrosisof the Jaws (MRONJ)Embedded and Impacted

TeethZ-CodesLocating Z CodesStatus Post Z CodesSequencing of CodesCanceled SurgeryFollow-Up ExaminationsPreoperative EvaluationsObservation and

EvaluationsICD-10-CM ChangesGeneral Equivalence

Mappings (GEMs)Edentulism

Radiology ServicesTechnical and ProfessionalComponentsSupervision and

InterpretationCone Beam CT ScansNational Electrical

ManufacturesAssociation (NEMA)

Compliance

Anesthesia ServicesState Law and RegulationsModerate Conscious

SedationGeneral Anesthesia/

Deep SedationAnesthesia by Surgeon

ModifierCPT Anesthesia CodesDental Anesthesia CodesMedicare Anesthesia

Policy

Surgical ServicesSurgical PackageOperative SuppliesSeparate ProceduresSurgical Modifiers

Coding OMS ProceduresDental ExtractionsCoding for Aborted

ExtractionsCoronectomy/Partial

OdontectomyOrthodontic AnchorageLesionsWound RepairsDental ImplantsFracture/Dislocation

RepairsSurgical SplintsBone GraftingOrthognathic SurgeryRapid Palatal ExpansionDistraction OsteogenesisTMJAlveoloplasties

Coding Vignettes

Evaluation and Management ServicesSelection of E/M CodesOffice or Other Outpatient

ServicesHospital Inpatient ServicesConsultationsEmergency Department

ServicesE/M Modifiers

Health ReformThe Affordable Care ActHealth Insurance

MarketplacesAffordable Care Act

(ACA) Checklist

Medicare Quality Payment Program

Private Payer Initiative Program

Episodes of CareAccountable Care

Organizations (ACOs)

Fraud and AbuseImpact of HIPAAQui Tam CasesPenaltiesAffordable Care Act

ProvisionsRelative to Fraud and

AbuseAffordable Care Act

MandatoryCompliance Programs

Healthcare Reimbursement IssuesADA Claim FormDiagnosis CodingPlace of Service CodesADA’s Tooth Numbering

SystemCMS 1500 FormAdministrative

SimplificationCompliance Act (ASCA)Tooth Numbers on the

CMS-1500 Claim FormCorrect Coding InitiativeMedically Unlikely Edits

(MUEs)Coordination of BenefitsAAOMS’s Definition of

Medical NecessityState Insurance LawsNon-Covered Service

Laws

AuditingTypes of AuditsImpact of the Affordable

Care ActSteps in Conducting

Internal Audits

Managed Care ContractsCommon ConsiderationsAdministrative ConcernsSilent PPOsAppendixAnswers

Coding Certificate ProgramComplete the AAOMS Basic Online, Beyond the Basics and OMS Billing Online within 18 months and join the elite group of OMS coding professionals.

At the conclusion of this series, participants can claim expertise in OMS coding and billing, having successfully completed an unrivaled, specialty-specific certificate of completion program.

Visit AAOMS.org/CodingBilling for more information about online coding courses.

Other Dental ProfessionalsThe in-person Beyond the Basics Coding Workshop is limited to AAOMS members and their staff. When sponsored by an AAOMS member, dental professionals who are not affiliated with AAOMS may register for the online coding courses. Visit AAOMS.org/CodingBilling or contact [email protected] for more information.

2020 Beyond the Basics Coding Workshop Registration FormOnline registration available at AAOMS.org/EduWeekend Loews Chicago O’Hare Hotel • 5300 N. River Road • Rosemont, IL 60018 • May 2-3In-person coding courses are open only to AAOMS members and their staff. Information regarding online coding courses can be found at AAOMS.org/CodingBilling.

Registration Fees

o AAOMS Fellow/Member ID# ______________________ $650

o AAOMS Allied Staff Member ID# __________________ $650

o AAOMS Resident ID# ____________________________ $175

o Non-member Staff of an AAOMS Member* $725

*If you are employed by an AAOMS member and you are not an AAOMS allied staff member, you must select the “Non-member Staff of an AAOMS Member” pricing.




AAOMS Member Name (if other than registrant) Practice Name

Practice Address City State ZIP Code






City State ZIP Code






Cancellation Policy


CW2005 Source Code: D

Hotel and Transportation

Hotel informationLoews Chicago O’Hare Hotel 5300 N. River Road Rosemont, IL 60018 847-544-5300

Room rates start at $184 for single/double. Call 877-868-9134, reference group code AAO202. AAOMS special room rate ends at 5 p.m. April 10, 2020.

Valet parking is $42 per day. Self-parking is $32 per vehicle per day.

All fees are subject to change.

Please do not make hotel or travel reservations until you have received an email confirmation of your course registration from AAOMS.

If you will be charging your hotel expenses to a credit card other than your personal card, i.e., your practice credit card, and the cardholder will not be present at check-in, you must contact the hotel at least two weeks prior to your scheduled check-in date to arrange billing authorization.

Airport transportationComplimentary hotel shuttle from O’Hare Airport to the hotel runs every 15 minutes. Shuttle is located by door 2 of the baggage claim area of O’Hare. Taxi service is approximately $20-45 one way.

All fees are subject to change.

Registration information Space is limited, and registrations will be accepted on a first-come, first-served basis. Attendees can mail or fax the completed registration form or register online at AAOMS.org/EduWeekend. See registration forms for more information.

Note: Badges and registration materials will be sent about two weeks prior to the course date. If you register less than two weeks before the course, you will need to pick up your badge and registration materials onsite.

Become an AAOMS allied staff member and save!Submit your membership application and $40 fee before registering for the course and save $75 off the registration fee. Even better – you’ll also save on other AAOMS educational programs throughout the year, including the AAOMS Annual Meeting. For more information about AAOMS allied staff membership, visit AAOMS.org/AlliedStaff or call 800-822-6637.

2020 aaoms...2020 aaoms educational weekend three different courses make up the aaoms educational...

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