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2017 COURSE CALENDAR April - December

WHY HIBERNIAN TRAINING COURSES?

Hibernian Training Courses was founded in 2006 by

Crona Sheehan. We have grown and developed into a

thriving, exciting and dynamic training company.

We work closely with our clients to achieve their

goals. Our success is down to our hard work and

keeping the following principles in mind:

• Behaviour change is hard at the best of times, so we

encourage change that’s doable and compatible with

each person’s individuality. We avoid any attempt at

wholesale personality transplants.

• Making the smallest change for the biggest impact.

Sustainable and relevant behaviour change will only

work if it isn’t hard to do and a big payoff –anything

else is a waste of time and money.

• Having fun. We believe that people more easily take on

new behaviours and thinking in an environment that is

enjoyable and light-hearted, so that the serious stuff is

much easier to deal with.

We are a fully approved QQI provider and fully approved by the MII (Mediators Institute of Ireland).

WHY IS OUR TRAINING DIFFERENT?

CREATING SUSTAINABLE BEHAVIOUR CHANGE

Learning that changes behaviour to produce results is

a process, not a single event. Two factors heavily

influence the extent to which the training is applied:

retention and management support. When retention

strategies and management support beyond the

classroom experience are included in the learning

initiative, the application of new knowledge and skills will

be much higher.

Hibernian Training Courses encourages leadership

involvement and applies retention strategies to ensure

learning is not only an event but also a true process that

changes behaviour and performance. Effective learning

depends overwhelmingly on the support provided before

and after training. Hibernian Training Courses

incorporate an innovative learning system that turns the

traditional training model upside down and places the

emphasis on the entire learning process.

TAX CLEARANCE CERTIFICATEHibernian Training Courses are fully tax compliant.

Types of Training Courses

LIST OF OUR OPEN COURSES:

• Train The Trainer QQI Level 6

• Managing People QQI Level 6

• Supervisory Management QQI

• Level 6 Mediation QQI Level 6

• Time Management

• Customer Service

• Essential Selling Skills

• Introduction To Management

• Project Management QQI Level 6

• Communication, Self Confidence & Assertiveness

• Lean Six Sigma Green/White/Yellow Black Belt

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OPEN COURSESWe offer 25 Open Courses that are regularly scheduled throughout the year. This is a great option for individuals who want to focus on specific issues or learn additional skills. Open courses are particularly beneficial for key personnel whose development can make significant differences in your organisation. Many of our courses are accredited by QQI or MII.

TAILORED PROGRAMMES

Our tailored programmes are completely bespoke to each of our clients. Our in-house courses are tailored to incorporate client specific content, case studies and scenarios. Tailored courses are extremely beneficial if you need to modify behaviour relating to a business specific situation or outcome. To determine your exact requirements and ensure we develop the examples accordingly, a meeting with our training consultant is included along with the opportunity for you to review the courseware prior to delivery to ensure it meets your needs.

BITE-SIZE TRAINING

You may want your staff to learn some new skills and learn them quickly but you may not be able to release them for a whole day or you may want them to get some polish on skills they already have or you want them to get a focused look at one very specific area.

Our new Bitesize seminars are 120 minutes sessions for up to 30 people

April May June July August September October November December

Management Courses

Managing People QQI Level 6

Supervisory Management QQI Level 6

Introduction to Management

Train the Trainer Courses

Training Delivery and Evaluation Course

Training Needs Identification & Design Course

Training Skills for Team Leaders

Life & Executive Coaching Courses

Coaching Models of Practice QQI Level 6

Coaching and Mentoring Course

Communication and Assertivness Course

Lean Six Sigma Training

Lean Six Sigma White Belt

Lean Six Sigma Yellow Belt

Lean Six Sigma Green Belt

Lean Six Sigma Black Belt

Mediation Courses

MII Accredited 6 Day Mediation Course

Mediation QQI Level 6

Conflict Resolution Skills

Conflict Management QQI Level 6

April May June July August September October November December

Sales Courses

Sales Negotiation Course

Telephone Sales

Retail Selling Skills Course

Project Management Courses

Project Management CAPM

Project Management PMP

PSM Certified ScrumMaster Course

Agile Project Management Course + PMI-ACP® Exam Preparation

Project Management QQI Level 6

Customer Service Courses

Excellence in Customer Service

Profesional Telephone Techniques

Personal Effectiveness Courses

Comunication and Assertiveness at Work Course

Assertiveness at Work Course

Presentation Skills Course

Business Writing Course

The Art of Negotiation Course

PA, Secretary and Administrator Courses

Be a briliant PA Course

Minute Taking Course

Receptionist Training Course

The Effective Meetings Course

Report Writing Course

HOW WE ENSURE SUCCESSOur aim is to help you to achieve your business objectives. In Hibernian Training we spend a lot of time with our clients learning about their current situation, and tailoring training solutions that will help them achieve their business objectives.

BEFORE THE TRAINING:

PREPATORY COMMUNICATIONSWe always like to discuss the training outcomes in detail. This way we can ensure that the training course is designed to ensure our training courses are designed to cover the topics needed to achieve your learning objectives, fit your unique learning circumstances, and make the best use of valuable training time.

PRODUCTION OF COURSE CONTENTResearch and design of exercises, case studies, role plays and hand-outs to support skill development during training and ensure interactivity.

PRODUCTION OF COURSE MATERIALSPreparation of course materials, branding with your Department’s logo.

DURING THE TRAINING:

• Our highly skilled team of tutors will work closelywith you to ensure success with every trainingcourse

• Name cards

• Writing materials

• Evaluation Forms

• Course certificates

AFTER THE TRAINING:

• We can offer all course delegates a free month’s accessto our Moodle site after the course which will display allcourse materials. Moodle will also allow for a forum inwhich delegates and trainers can keep in touchregarding any post course questions they may have.

• Delegate advice line.

• Course debriefing meeting – meeting with seniormanagement to provide feedback.

HOW WE MEASURE SUCCESS

LEVEL FOUR: RESULTS

DID THE TRAINING ACHIEVE

THE BUSINESS OBJECTIVES?

Results evaluation is the effect on the

business or environment by the trainee.

Hibernian Training Courses can work

with the stakeholder to analyse areas of

improvements including absenteeism,

staff turnover statistics, how their

people feel about the program and

any improvements they feel have been

achieved as a result of the training.

LEVEL ONE: REACTION

DID THE LEARNERS LIKE THE

TRAINING PROGRAMME?

At the conclusion of each training session

each participant will be asked to complete

a Training Evaluation Form. This

evaluation is designed to gauge how the

individual reacted to the training session

and whether they feel their personal

learning objectives were met.

LEVEL THREE: BEHAVIOUR

DID THE LEARNERS DEPLOY THE

LEARNINGS ON THE JOB?

Measurement of behaviour change

typically requires the co-operation and

skill of line-managers. To facilitate this

it is recommended that the participants

provide their manager with a copy of their

Personal Action Plan after completing

the program. This Action Plan can then

be incorporated into the individual’s

development plan to facilitate the

behavioural change.

LEVEL TWO: LEARNING

DID THE LEARNERS LEARN

THE CONTENT?

Learning evaluation is the measurement

of the increase in knowledge or

intellectual capability from before to after

the learning experience. This will be

achieved by facilitator observation and

provide confidential feedback provided

back to you via our Trainer’s Report.

Our Clients

We have found Hibernian Training Courses to be a pleasure to work with. They provide such a comprehensive list of courses that suit all of our employees needs across a wide range of sectors.

The quality of training we have received is fantastic and is regarded very highly amongstall of our employees.

ELLEN MULHOLLANDTCP GROUP

What has kept us working with Hibernian Training Courses is the quality of the courses delivered and the customer service. We have been lucky to work with a number of different trainers and each of them has had excellent feedback from our attendees.

AOIFE BRENNANTHE IRISH SPORTS COUNCIL

Hibernian Training are extremely effective as they assess and analyse the training needs of our employees and then develop and deliver customised training programmes which are tailor made to address our unique training requirements. They are a great company to work with and it's a pleasure to recommend them.

LAURA MOHANCORE MEDIA INC

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